Every review we hold for the Brandon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are so happy we went with Chilterns, Brandon. From the initial meeting with Yannis working out what to market our non standard property at, we felt comfortable. Darren, Andrew and Emma were so helpful, knowledgeable, understanding of the stresses involved with home sale and onward moving, and were all able to meet our needs and expectations. We have no hesitation in recommending others to use Chilterns.
Michelle · 24 September 2023
Agent replied · 1 October 2023
Dear Michelle, what can we say, what a lovely review. We are glad that the teams experience and expertise was helpful to you and if we can be of any assistance in the future then please do let us know.
★★★★★ 5/5
GoogleOutstanding service from a very professional team. Lyndsey was great! Really appreciated her assistance with everything.
Kirk · 24 October 2025
Agent replied · 24 March 2026
Dear Kirk, thank you for taking the time to leave Lyndsey this five star review. I hope you are settling in well to your new home. Many thanks - Andrew Jameson - Branch Manager.
★★★★★ 5/5
GoogleLucy Sole-Stevens at Chilterns has rescued me again in my hour of need - thanks Lucy
Chris · 24 October 2025
Agent replied · 24 March 2026
Dear Chris, thank you for your lovely review - Lucy is brilliant so we are pleased that she was able to assist when needed. Many thanks - Andrew - Branch Manager.
★★★★★ 5/5
GoogleWe have just moved in a private rented property and I couldn't thank Michelle enough! She was more than happy to answer any questions I had and was also efficient, professional and polite! …
Sophie · 22 February 2026
★★★★★ 5/5
GoogleChilterns have provided the most spectacular service whilst dealing with the sale of a late family members property, they handled the sale from start to finish, delicately, efficiently and without a hiccup. Resulting in a smooth process which was greatly appreciated during such a difficult time. Special thanks to Joe, Yannis, Andrew and Darren for their parts played throughout the valuation, sale and completion.
Madison · 23 November 2023
Agent replied · 26 November 2023
Thank you, Madison; that is very kind of you. I will make sure your comments are passed on to the team.
★★★★★ 5/5
GoogleAndrew and the team have been great, they have made the process very simply and easy. Would recommend them to friends and family. Thank you for all your support along the way very much appreciated
Charlotte · 24 March 2025
Agent replied · 12 January 2025
Thank you Charlotte for your kind words. It has been a pleasure helping you
★★★★★ 1/5
GoogleWould give less if I could. Bunch of liers. Inquired about a property a few weeks ago to be told no not available. Two weeks later the property is still available and the ad has been changed. They only want US military in their properties so they can charge double the rent. Can't get any property within 15 miles of Brandon thanks to military. One bed places priced over one thousand a month. Complete joke of an agency.
Craig · 22 March 2026
★★★★★ 5/5
GoogleDarren and Andrew are just great agents both professionally and as people. I wished I used them to sell my house as well as the property that I purchased. They are genuinely impartial to both buyer and seller and have the valued experience to go with it. My estate agency at times had me questioning what I was even paying them for. I will use Chilterns if and when the time arrises to sell my new property however for now I am very happy and look forward to many years making good memories. Thank you
Articulate · 24 April 2025
Agent replied · 24 March 2026
Thank you so much for this lovely review. We find so many of our buyers that sell locally with a different agent feel the same way as you, but they find out too late. Hopefully by you highlighting this, future sellers will prioritise Chilterns as their agent of choice. Thank you and good luck in your new home.
★★★★★ 5/5
GoogleWe purchased a property through Chilterns Brandon, and it couldn’t have been smoother, Andrew was very helpful and proactive with keeping us up to date all along the process! As a result we decided to utilise Chilterns local knowledge and expertise to manage our rental! Again the service was outstanding. This was our first time renting out our property and Chilterns ensured that they discussed the whole process with us so we could make an informed decision, they managed our expectations of current values and achieved a more than fair price for us, but most importantly got us suitable tenants. We are so happy and can’t thank Andrew, and all the Chilterns Brandon team enough, and look forward to many more years working together. If you are looking for either an estate or letting agent you can’t go far wrong. Thanks Again #ChilternsBrandon
Joseph · 30 May 2022
Agent replied · 30 May 2023
Dear Joe, we really appreciate your kind words and glowing endorsement. We are pleased that we could not only find you your new home but were able to further assist you with finding a suitable tenant for you. We are always here for you and if you ever require anything further from us, please do let us know.
★★★★★ 5/5
GoogleMy parents purchased their property through Chilterns and we could not fault them at all. They turned around the memorandum of sale and supplying documents within an hour of the offer being accepted. Andrew & Darren kept us up to date every step of the way, they were both very personable and attentive and I found our calls very enjoyable. They will definitely be my agent of choice if I decide to sell in the future. Thanks guys!
Tracey · 5 June 2022
Agent replied · 30 May 2023
Dear Tracey, thank you for your kind review. Communication is a core part of our values and believe that with good communication, this will assist with the transaction. We wish your parents all the happiness in their new home and if you or they require anything in the future, please do let us know. best Wishes, Andrew & the Team.
★★★★★ 5/5
GoogleEven though we have not got our house up for sale with chilterns, the service, knowledge, and expertise shown by Joe Balfour has been far better than expected. He is very knowledgeable of the local areas and his ability to put you at ease in a time that is/can be very stressful is reassuring. An asset to Chilterns, and I will definitely recommend him to anyone looking to buy or sell
Wendy · 1 March 2023
Agent replied · 30 May 2023
Dear Wendy, thank you so much for the 5 star review. We are pleased that although we are not able to assist you at the moment, you felt that our service and in particular Joe has been helpful to you.
★★★★★ 5/5
GoogleI would like to recommend Lucy of Chilterns Estate Agents of Brandon Suffolk after positive and friendly dealings for many years . An excellent service all round .
Mrs Serena Queeney
Serena · 24 February 2026
★★★★★ 5/5
GoogleOh my goodness what a breathe of fresh air!! When I first met Darren it was clear he was not your typical estate agent. He was helpful, knowledgeable of the town and surrounding areas and actually listened to what I was looking for and more importantly my budget.
The support and updates continued from both Darren and Andrew for the remainder of my journey.
Delighted to have found my forever home with Chilterns and I’ve been recommending Chilterns to everyone buying or selling.
Thank you for being unique.
Melinda · 22 March 2025
Agent replied · 24 March 2026
Thank you so much Melinda, for your kind words. Enjoy that forever home and pop in and see us anytime. Your review and recommendations mean so much to us all.
★★★★★ 5/5
GoogleLyndsey was our letting co-ordinator for our new property, very friendly and answered all questions we had.
Chilterns have been great all round.
Amazing service 😊 …
Anais · 16 May 2025
Agent replied · 24 March 2026
Thank you Anais, it was a pleasure helping you with your new property. I will pass on your kind comments to Lyndsey
★★★★★ 5/5
GoogleThanks to Lucy who has been super helpful!
Fiona · 24 November 2025
Agent replied · 24 March 2026
Dear Fiona, thank you for your five star review, ill be sure to pass your comments onto Lucy. Many thanks - Andrew Jameson - Branch Manager
★★★★★ 5/5
GoogleCannot thank Andrew at Chilterns Estate Agency enough for such a fantastic job. Very understanding and patient. Chilterns have helped enormously and very much well worth it. Always willing to go above and beyond and made the process of selling my house a breeze in the ocean. Well done 5 star service.
Sarah · 28 April 2024
Agent replied · 26 August 2024
Thank you Sarah, that is very kind of you
★★★★★ 5/5
GoogleVery helpful and attended to my query.
Thank you Lyndsey Reeve
Shirley · 24 October 2025
Agent replied · 24 March 2026
Dear Shirley, Thank you for you recent five star review - I will pass on your kind words to Lyndsey. Many thanks - Andrew - Office Manager.
★★★★★ 5/5
GoogleMy experience with Chilterns has been excellent. They are very professional and have given me a high standard of service. Andrew has been very approachable and always extremely helpful.
Kerry · 24 February 2026
★★★★★ 4/5
GoogleHard working team at Chilterns, good communication and essentially they got us there. Andrew was especially patient and professional in his interactions with us, and Yannis's photos made the property look great. We've already been recommending Chilterns to other people, at least one of whom is going on the market with them imminently.
Zo · 18 March 2024
Agent replied · 25 March 2024
Thank you for your lovely review and thank you for also recommending us to others.
★★★★★ 5/5
GoogleFrom the first contact with Chilterns, to settling my tenants in I have felt looked after, and know my tenants are in good hands with their management service. Their communication throughout the process was reassuring, and professional. Thanks to Andrew, Darren & Lyndsey for all your help!
Davina · 27 June 2024
Agent replied · 26 August 2024
Thank you Davina for your lovely review.
★★★★★ 5/5
GoogleWe contacted the agency for help finding the right home. We were very pleased with their attentive and patient approach. Emma, the consultant who showed us the house, was very friendly, attentive to detail, and truly understood our situation. We are glad we found what we were looking for and hope to continue working with them if the need arises.
Марина · 24 September 2025
Agent replied · 24 March 2026
Good Afternoon - We appreciate your kind review and are pleased that you have received such an attentive service from Emma. We wish you well in your new home.
Andrew Jameson (Branch Manager).
★★★★★ 5/5
GoogleVery professional service from Andrew, Darren and the team with the purchase of our new home in Brandon. From start to finish they helped and guided us through the process and were always on hand to answer any queries we had.
Paul · 24 September 2024
Agent replied · 24 October 2024
Thank you Paul, it was a pleasure to help you find your new home. We hope you'll be very happy there for many years to come
★★★★★ 5/5
GoogleCannot thank Chiltern’s enough they made the process of us buying our first house so simple. They were all very approachable and answered any questions within 24 hours. Also the team kept us up to date with very regular updates. No faults at all
Joe · 27 July 2024
Agent replied · 26 August 2024
Thank you Joe. We are so pleased you chose Chilterns to help with the purchase of your new house. Good luck in your new home!
★★★★★ 5/5
GoogleAndrew was extremely helpful when showing us around a property we liked. He was friendly, a good listener to our situation and remembered that situation weeks later. He kept in touch and at no time did we feel pressured just given a great estate agent experience. Thank you Andrew. Lisa and Steve.
Steve · 24 February 2024
Agent replied · 25 March 2024
Thank you Lisa and Steve. I will pass on your kind comments to Andrew
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
