Every review we hold for the Bramhall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSarah was absolutely fantastic- thank you Sarah for all your help ! You were so helpful throughout the process!
Megan · 26 July 2025
Agent replied · 26 March 2026
Thank you, Megan, for your kind words! We're thrilled to hear that Sarah provided you with excellent support. We appreciate your feedback and look forward to serving you again!
★★★★★ 5/5
GoogleIn a crowded field Snapes lead the way because of their professionalism and positive attitude! By professionalism I mean they document everything, offers, counteroffers, rejections, and feedback from potential purchasers is quickly sought and normally provided the day after or on Monday for weekend viewings. The phones are nearly always manned, and calls are always handled professionally and with great courtesy.
Our agent Sophie was full of zip and vim and possessed a never-say-die attitude. Her persistent harrying and chasing of buyers and vendors up and down the chain almost certainly resulted in completion 1-2 weeks earlier. Her colleagues Lorraine and Debbie, and Pat on Sundays too - were also extremely easy to deal with when Sophie was out of the office. The two Directors Ric and Lee also take a close interest in matters, so it really feels that you are part of a family.
We dealt with lots of other agents as purchasers ourselves and had very mixed experiences. One deliberately undervalued the property to achieve a quick sale, one showed up late for an appointment and then blamed us for a no-show and another frankly had integrity issues.
Snapes are the opposite, really good people and super friendly too making the stressful business of buying and selling very straightforward! Big enough to be professional and small enough to care.PositiveResponsiveness, Quality, Professionalism, Value
Alastair · 28 August 2021
Agent replied · 31 May 2023
Thank you Alastair for your kind words and brilliant review. The opportuntiy to help was hugely appreciated. All the best for the future. Ric and Team #Bramhall
★★★★★ 5/5
GoogleWe recent purchased a house through Katherine and i have to admit, one of the best estate agents i have ever dealth with.
Always informed, proactive, supportive and profesional throughout the process. If i was selling our house, i wouldnt use anyone else.
Insidious · 26 February 2026
Agent replied · 26 March 2026
Thank you for your kind words about Katherine and your experience with us. We're thrilled to hear that you found her to be proactive and supportive throughout the process. If you ever need assistance in the future, we would be more than happy to help!
★★★★★ 5/5
GoogleThe staff at Snapes were totally professional throughout the whole process of us selling and buying our property. Special thanks to Debbie Fletcher who was on hand with updates and especially helpful when we found it stressful trying to contact our solicitors. The whole team went above and beyond in every aspect during our ‘moving house’ journey. We would definitely recommend them as the go-to estate agents in Bramhall.PositiveResponsiveness, Quality, Professionalism, Value
Richard · 28 August 2022
Agent replied · 31 May 2023
Thank you so much for the rating and review. It is really appreciated. From everyone at Snapes in Bramhall.
★★★★★ 5/5
GoogleBought our first home through Snapes and could not thank Sarah enough for guiding us through the process! As first time buyers, we had so many questions throughout. She was informative, helpful, caring and the list goes on. Cannot recommend her and the team enough! Thank you for everything :)
Rida · 29 March 2024
Agent replied · 23 October 2024
Good morning (and sorry for the delay in this reply - we (more so me) were locked out of our account as admin frustratingly) Thank you so much for the lovely words and your custom. We really appreciate you using our company. From Ric and the team at Bramhall.
★★★★★ 5/5
GoogleTo Richard , Katherine and the team , excellent personal care and attention - a friendly voice always there when needed for advice . Regular updates given including dealing with extra duties when needed .
Arthur · 16 October 2024
Agent replied · 23 October 2024
Good morning (and sorry for the delay in this reply - we (more so me) were locked out of our account as admin frustratingly) Thank you so much for the lovely words and your custom. We really appreciate you using our company. From Ric and the team at Bramhall.
★★★★★ 5/5
GoogleFrom start to finish my Wife and I were extremely happy with the service provided. Sophie went above and beyond to help us secure the property and kept us up to date every step of the way. Despite a bumpy road we both believe that without Sophie's backing and diligent work behind the scenes the move would probably have fallen apart. Highly recommended and thank you! Clare and Mark
Mark · 6 June 2022
Agent replied · 6 June 2023
Thank you Clare and Mark for your lovely review and kind words. We hope you enjoy your new property and feel free to pop in whenever you are passing. From Ric and the Team at Snapes in Bramhall.
★★★★★ 5/5
GoogleI recently moved house and Snapes were the estate agents for the seller of my new home. Though they were not my own agents, they were amazing keeping me up to date throughout many ups and downs of the sale. Sarah, in particular, was so helpful all the way through - Hence I’ve five stars to the whole team.
Thank you Sarah and all the girls -
Judy.
Judy · 31 May 2022
Agent replied · 31 May 2023
Good morning and sorry for the late reply: Thank you so much for your kind words and rating. We hope you are happy in your new home and thank you again for being a part of our history as without the sellers and buyers we would be nothing! on behalf of the team at Snapes Bramhall. Ric
★★★★★ 5/5
GoogleA huge thank you to Snapes and Sophie Galloway in particular for their fabulous, attentive and considerate service. I could not recommend them more highly. The welcome pack was a lovely touch and was much appreciated.
Iain · 5 March 2026
Agent replied · 26 March 2026
Thank you, Iain, for your kind words and recommendation! We're thrilled to hear that you appreciated the service from Sophie and the welcome pack. Your feedback means a lot to us!
★★★★★ 5/5
GoogleWe received an excellent service from start to finish. The team are wonderful and Sophie is amazing!! They handled everything efficiently, professionally and are genuinely lovely people to deal with. We recommend Andrew Snape wholeheartedly. Thank you xx
Kate · 30 July 2024
Agent replied · 23 October 2024
Good morning (and sorry for the delay in this reply - we (more so me) were locked out of our account as admin frustratingly) Thank you so much for the lovely words and your custom. We really appreciate you using our company. From Ric and the team at Bramhall.
★★★★★ 5/5
GoogleKatherine and the team at Snapes, were great throughout the process and really clear with communication and next steps.
Mike · 26 April 2025
Agent replied · 26 March 2026
Thank you, Mike, for your kind words! We're thrilled to hear that Katherine and the team provided clear communication and support throughout the process. We appreciate your feedback and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleFrom beginning to end Snapes Bramhall were knowledgeable, professional and understanding. From my first meeting with Richard to my last telephone conversation with Katherine I felt confident in the advice I was given. I felt Katherine went the extra mile when we were trying to complete the sale. I chose the right estate agent to sell my mother’s house.
Jackie · 7 December 2024
★★★★★ 5/5
GoogleKatherine was absolutely amazing for us from start to finish. Could not have asked for a better service
Josh · 26 March 2025
Agent replied · 26 March 2026
Thank you, Josh, for your kind words! We're thrilled to hear that Katherine provided you with exceptional service. We appreciate your feedback and look forward to serving you again in the future!
★★★★★ 5/5
GoogleWe were very impressed with Snapes during the whole process of buying our new house. They helped us more than any of the solicitors or othe agents involved. They were very helpful, friendly and professional. Sophie in particular went the extra mile to make things easier for us and the process less stressful.I can not recommend Shapes highly enough.
Carol · 2 December 2022
Agent replied · 31 May 2023
Thank you for the kind words and rating. We hope you settle well into your new home. Ric and the team at Snapes in #Bramhall
★★★★★ 5/5
GoogleSnapes In Bramhall provided us with outstanding service during our recent Sale;
Ric and his team led us through the whole process ,and gave us excellent advice regarding the suitability of the many viewings ,and offers that they managed to obtain on our behalf
I can honestly say that selecting Snapes as our Agent was the best move we could have made!
Ken · 31 May 2022
Agent replied · 31 May 2023
Thank you so Much Ken (and Mrs Riley), We all hope you settle well into your new home and thank you for allowing us to help you with the sale of No.40. Take Care. Ric and all the Team at Snapes.
★★★★★ 5/5
GoogleWe bought a house from Snapes recently and had a lovely experience. Katherine was very helpful and understanding, we could talk to her freely about all issues/confusions.
Eshita · 23 September 2024
Agent replied · 23 October 2024
Good morning (and sorry for the delay in this reply - we (more so me) were locked out of our account as admin frustratingly) Thank you so much for the lovely words and your custom. We really appreciate you using our company. From Ric and the team at Bramhall.
★★★★★ 5/5
GoogleI have recently sold my parents home as Executor, SNAPES were very professional throughout the process providing good communication of viewings and feedback. When there was a long delay at the end of the process due to a legal hiccup with the buyers, SNAPES were very good at anticipating and seeking updates from the buyers as well as providing myself with emotional support through a very frustrating few weeks. I would gladly recommend them to family and friends.
Jim · 28 July 2024
Agent replied · 23 October 2024
Good morning (and sorry for the delay in this reply - we (more so me) were locked out of our account as admin frustratingly) Thank you so much for the lovely words and your custom. We really appreciate you using our company. From Ric and the team at Bramhall.
★★★★★ 5/5
GoogleAll the staff are extremely helpful, friendly and professional. We have had experiences with other local estate agencies; in comparison Snapes is definitely the best. They are always very considerate and caring. We would definitely recommend Snapes. Keep up with the hard work!!!! Special thanks to Sarah and Sophie for all your help!!!!PositiveResponsiveness, Quality, Professionalism, Value
Karl · 28 August 2022
Agent replied · 31 May 2023
Thank you so much for both your rating and kind words! From everyone at Snapes in Bramhall.
★★★★★ 5/5
GoogleI bought my house through Snapes. The sales negotiator understood what I was looking for and got me around the house (now our home) quickly. The negotiations were smooth, professional and rapid and where problems arose the negotiator worked quickly and resolved them to our mutual satisfaction. I experienced Snapes in Bramhall as a professional, quality service. Special thanks to Sophie!PositiveResponsiveness, Quality, Professionalism
Deborah · 28 August 2021
Agent replied · 31 May 2023
Thank you so much for the kind words, we hope you enjoy your new home Ric and Team Bramhall
★★★★★ 5/5
GoogleBest service we’ve ever had moving house. Sophie was a dream, always available and pushed the move through quicker than we could have ever dreamed. We will always use snapes in the future but might not need to after Sophie found our dream home!
Sean · 29 July 2023
Agent replied · 29 August 2023
Thank You so much for the kind words and 5 star rating. we're so happy we helped make the process as smooth as possible. Ric and team #Bramhall
★★★★★ 5/5
Googlewonderful, simply the best estate agent in Sophie, she did everything to make the sale happen, really superb service! highly recommended
John · 19 March 2026
Agent replied · 26 March 2026
Thank you, John, for your kind words! We're thrilled to hear that Sophie provided you with superb service and made your sale a success. We look forward to helping you in the future, Ric and the team.
★★★★★ 5/5
GoogleSnapes helped us sell a home and gave us excellent service. They kept us updated regularly via there app and by phone, and were proactive in moving matters forward, liaising with two other sets of solicitors and estate agents frequently and keeping us fully informed. We would recommend them.
Alan · 26 June 2025
Agent replied · 26 March 2026
Thank you, Alan, for your wonderful feedback! We're thrilled to hear that you had a great experience with Snapes and appreciated our communication and proactive approach. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleA massive thank you to Sophie who has corresponded with us non stop, dealing with all issues and concerns straight away & left us feeling reassured with the purchase of our house. When we come around to selling it, we will do so with Snapes. Buying/ Selling is a stressful time but Sophie’s communication was amazing.PositiveResponsiveness, Quality, Professionalism, Value
Grace · 28 August 2021
Agent replied · 6 June 2023
Sorry for the late response... Thank you so much from the team at Snapes Bramhall.
★★★★★ 5/5
GoogleKatherine and her team did an amazing job easing the move to my new home. Her communication and helpfulness was second to none and would highlight recommend her.
James · 29 May 2024
Agent replied · 23 October 2024
Good morning (and sorry for the delay in this reply - we (more so me) were locked out of our account as admin frustratingly) Thank you so much for the lovely words and your custom. We really appreciate you using our company. From Ric and the team at Bramhall.
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