Tristrams Sales & lettings Bramcote reviews

★★★★★ 5/5

Google

Laura has been amazing

Crystal · 12 August 2026

★★★★★ 5/5

Google

Loved my experience with the team Special acknowledgement to Laura who was extremely incredible truly! From the first call with my many questions to the day we signed she was very very kind, and tried to assist in any way she could. I like defintely recommend and the house is gorgeous too !!

Tania · 29 July 2026

★★★★★ 5/5

Google

Marta was really helpful, and arranged a viewing quickly for the house we were interested in. She was also well informed about the property, and got back to us quickly with the answers to the extra questions we had.

Shazna · 16 July 2026

★★★★★ 5/5

Google

Highly recommend Tristram's and especially Cora! She provided an amazing, swift, and professional service while helping me with my property search. Cora was extremely responsive, helpful, and genuinely cared about making the process as smooth as possible. Thank you for the stellar customer service!

SWAROOP · 10 June 2026

★★★★★ 5/5

Google

Laura specifically has been very supportive with me throughout the full letting process. She answers everything promptly and takes her time to explain wherever possible. She communicates very professionally and I am very thankful for having her as my contact throughout my booking.

Ziyad · 1 October 2026

★★★★★ 5/5

Google

Cora provided a 5* service. She guided my Wife and I through the application process and kept us updated. She also tried to progress the application as quickly as possible, as we needed to start preparing for the move asap. Thank you Cora for everything you did for us.

TIM · 30 April 2026

★★★★★ 5/5

Google

We have had a wonderful experience with Tristram's Estate & Letting Agents in Nottingham, especially Kirsten and Talia. They have been absolutely amazing throughout the entire process, from start to finish. They were always professional, …

Waqar · 30 July 2026

★★★★★ 5/5

Google

Brilliant experience from Tristrams Estate and Letting Agents. I worked with Cora, who was helpful throughout the entire process. Her communication skills were excellent, and she kept us informed at every stage, making what can often be a …

Gerald · 30 June 2026

★★★★★ 5/5

Google

I have had an amazing experience with Laura Thrower showing me around a flat I was interested in. Kind and professional, she truly gave her best! Had great knowledge of the property and the lettings, everything went quickly and efficiently. Can only recommend!

Afrodite · 16 September 2026

★★★★★ 5/5

Google

Had such a great experience with Cora! She was so helpful throughout the whole process and always kept us updated. She was really friendly, professional and made securing our new home so much easier. We’re really grateful for all her help and would definitely recommend her!

Stephanie · 26 August 2026

★★★★★ 1/5

Google

⭐☆☆☆☆ Extremely disappointing experience. We were the second people to enquire about a property and, after being told the first applicant hadn’t met the required criteria, we were offered a viewing appointment. Less than an hour before the viewing, the appointment was confirmed by both phone and email. Then, just 15 minutes before we were due to arrive, we received an email saying the viewing had been cancelled because the property had been let. When we called for clarification, we were given a different explanation by another member of staff: that a previous applicant, who had originally withdrawn, had changed their mind and been allowed to proceed. The lack of clear, consistent communication was incredibly frustrating and felt very unprofessional. If a previous applicant was still being considered, that should have been communicated before confirming and reconfirming our viewing. Cancelling just 15 minutes beforehand showed very little consideration for our time. Unfortunately, this experience has left us with a very poor impression of the agency, and I would hope they improve their communication and professionalism for future applicants. Edit: My boyfriend, Alistair, was the one dealing with our correspondence. As I can see they check if your name is on the system. An Update: Since posting this review, the branch manager contacted us personally to apologise and later followed up after the director had reviewed the recorded calls and investigated what happened. I genuinely appreciate the time, accountability and professionalism they both showed, and acknowledged our experience was handled poorly rather than making excuses. Unfortunately, it doesn’t change the fact that, due to staff error and poor communication, we lost the opportunity to view and potentially let the property. I hope this experience leads to lasting improvements so future applicants don’t find themselves in the same position.

Abigail · 9 August 2026

★★★★★ 1/5

Google

Our flat was sold mid-tenancy to a landlord that used this letting agency. First, we were very coldly threatened with a council tax bill as one had arrived for property to the landlord (despite us all being students and therefore exempt from paying council tax) unless WE were able to resolve the bill with the council by notifying them that the property was exempt. I have never heard of the tenant being responsible for notifying the council of this exemption, and we simply got a very short email saying "resolve this, or you will be charged the bill". Secondly, throughout the tenancy maintenance requests were responded too very slowly - it took ages for contractors to be dispatched to fix various issues. It was weeks before people were sent over the fix the boiler (we had no heating) and at least a month to fix a leaking shower (which was only seen to in the last month of the tenancy). Thirdly, this agency deposited our deposits in a scheme that relies on only the lead tenant to withdraw and divide the funds. At no point did I give permission for someone else to be responsible for £400 of my money. They did not inform me of this stipulation and I only found out after contacting the deposit company who where unable to change anything or help. My lead tenant is no longer answering my attempts to contact them so despite my tenancy being over a month ago, I cannot get my deposit back. Why five separate deposits would be made the responsibility of one fallible person is beyond me.

Lewis · 9 August 2026

★★★★★ 5/5

Facebook

I’d highly recommend Tristram’s from my initial interaction with them. I’ve been dealing with many estate agents lately & cannot believe how some operate, like I’m putting them out wanting to arrange a viewing. From the outset, Marta was professional, friendly, kind, incredibly helpful & informed me of another property that I might be interested in. I was really impressed with the service & relieved I’d found somewhere that wanted to help. Marta is a wonderful asset to the business. I’ll be recommending you from now on. Thank you

Jo · 12 June 2025

★★★★★ 5/5

Google

My experience with Tristrams was excellent- was looking for a one bed flat in Nottingham. The entire team especially Cora, Keera were great in communication and provided expedited service. The process was seamless with ample communication to relieve the feeling of uncertainty. Would recommend.

Pranav · 30 April 2026

★★★★★ 1/5

Google

I wouldnt even give them 1star Absolutely horrid experience, first the original flat I wanted was let out during the weekend, secondly on my move in day knowing i was a student who carried all the load for the move, they decide to change the terms & conditions of the original contract which was signed and delayed my move into the apartment, not only did I have to book a hotel due to this inconvenience, I also had to spend extra money which wasn't originally planned for. Unless as an international student you are ready to be manipulated on your move in day would definitely not recommend

Martin · 23 July 2026

★★★★★ 5/5

Google

In terms of finding a place, Cora was very helpful and professional. She showed us around the flat, and explored utility packages with us. Communication was a little bit slow in regards to some specific questions we had, but they were answered after we phoned. Overall very happy with Tristrams and Cora did a superb job.

Megara · 16 January 2026

★★★★★ 5/5

Google

very happy with the service - especially when the buying process was stagnant, they did their best to update and advise, as well as letting me in to look at the property in the meantime. Thanks to Talia and Kirsten, and anyone else involved!

Daniel · 23 April 2026

★★★★★ 5/5

Google

Would just like to say thank you to Marta who has helped me and my partner search for our first home. It’s a daunting and stressful time but Marta has been wonderful help and has reassured us every step of the way. No pushing us into …

Shannon · 30 March 2026

★★★★★ 1/5

Google

Received email and text reminders confirming my 1:00pm viewing. I arrived at the property, waited over 30 minutes, and after calling the office was first told someone was on their way, only to then be told the viewing had been cancelled. If the viewing had been cancelled, why were automated reminders still being sent confirming the appointment? The lack of communication and conflicting information wasted my time and caused unnecessary inconvenience. I expected a much more organised and professional service.

Kia · 15 July 2026

★★★★★ 5/5

Google

Huge thanks to Cora for helping me find my new apartment! She was really helpful throughout the whole process, which made everything much less stressful for me as an international student. I really appreciate all the support 😊 …

Thomas · 26 May 2026

★★★★★ 5/5

Google

I had a great experience with the team throughout the process of securing my new property. A special thank you to Cora, who was incredibly helpful, professional, and responsive from start to finish. …

Shivam · 30 June 2026

★★★★★ 5/5

Google

Fantastic service at speed. Laura arranged a viewing of the apartment we were interested in renting in minutes for the same day, and proceeded to process our application without delay. Would definitely recommend Tristan's.

Maz · 25 June 2026

★★★★★ 5/5

Google

My experience with Tristrams has been smooth sailing so far. Their communication and support is quick, effective and very supportive. Laura has been absolute gem with assisting me, thank you very much!

Ruth · 8 July 2026

★★★★★ 5/5

Google

How refreshing for a problem to be fixed within 6 hours of calling Tristrams, thanks to Demi-Rose’s proactivity, professionalism and swift action. She’s great and a real credit to the Tristrams team. Thanks!

Kathryn · 8 October 2025