Trusted Agent profile · Braintree
★★★★★
399 reviews across 2 platforms
51-53 High Street, Braintree, CM7 1JX, CM7 1JX
William H Brown's office in Braintree, at 51-53 High Street, is rated 3.9 out of 5 across 399 reviews on two platforms, including 280 Google reviews rated 4.6.
Every review we hold for the Braintree office, from every platform, shown as written. First names only.
5/5
GoogleFantastic experience dealing with the Halsted team, all the way from viewing to exchanging contracts today! Completing mid next week and it couldn't be easier! Highly recommend
Thank you for your brilliant 5* review and thank you for your recommendation Thomas. Best wishes, Lucy, Customer Relations.
5/5
GoogleMe and my friend were looking for our first place together to rent and Brenna was absolutely amazing! She was extremely helpful and very quickly responsive to answer any of our questions. I would 100% recommend her to anyone looking for their perfect home! :)PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThank you William H Brown properties. You provided us a great service with clear guidance. Highly recommend your letting agency as a customer
Thanks Dilupa for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleI would highly recommend William H Brown in Braintree. From the start - I had James come over and value my house for me and he was the most professional out of all the agents that came over. He also gave me some advice for my mortgage and ended up speaking to Louise the mortgage advisor who beat my rate I currently had with my bank. Then once my property was on the market I had Warren and Tasha who both done a great job to get me a buyer. Got a buyer within 2 weeks. Once my buyer was in place, i was introduced to Jenna who is the Sales Progressor and looked after the sale of my property. She was very professional and got the sale through smoothly and quickly. All in all, I had a very good experience with William H Brown and would use them again to sell another property.
5/5
GoogleA big thank you to Jenna and her team. It was a long journey but Jenna excelled on every step
5/5
GoogleWow what can I say Jenna has been very helpful to me. She is thorough in everything she does. Without her help etc I wouldn’t have found what I was looking for.
5/5
GoogleWe recently were shown around a property by Tash Wiffen, Negotiator. Having viewed many properties with agents who, to put it politely, were not too interested in our situation or the property they were selling, it was a much nicer experience to view one with Tash who was knowledgeable about the property, easy to chat to and professional. We didn't get the property, sadly, but the vendor should be delighted to sell his property so promptly with this Estate Agent. Will use their services again.
1/5
TrustpilotStay well clear of this estate agent!
Do not go with this estate agent!!!
5/5
GoogleSold my house through WHB. The service from start to finish was outstanding. The whole team were superb and Suzanne the sales progressor played a major role in getting it across the line. Thanks to the whole team.
5/5
GoogleGreat experience, friendly, helpful and professional service! Would highly recommend. Especially Rhiann Moore who has been a star!
5/5
GoogleThanks to all staff involved with the purchase and subsequent rental of our property. So knowledgeable and helpful all the way through leading to a smooth and stress free conclusion. Excellent service.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleJamie House in the lettings department has recently assisted in the negotiations for our property. Jamie was professional and very helpful, would definitely recommend Jamie to let your property.
5/5
GoogleFive stars is just not enough - Nicole & Nathan have been so helpful and definitely go above and beyond when helping clients. Truly a real credit to William H Brown
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleOllie was so warm and welcoming and attentive; he really took time to show us around and we didn't feel rushed at all. He was also very knowledgeable about the area. William H Brown are lucky to have him!PositiveResponsiveness, Professionalism
1/5
TrustpilotAvoid at alk cost
Untrustworthy, arrogant, disrespecful.
5/5
GoogleNathan is an Excellent guy; his customer service is outstanding. Always cheerful and available to help.
5/5
GoogleExcellent service provided by Jenna & the team @ William H Brown Braintree with our recent house sale. Very helpful & supportive service throughout- highly recommend. Thanks again for all your help.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleEfficient and pain-free process to renting a flat. Appreciate efforts of Lucy and Nathan.
Thank you for your brilliant 5* review Richard. Best wishes, Lucy, Customer Relations.
5/5
GoogleMany thanks to Jenna for her help getting our conveyancers to get the exchange completed this week. She has been a pleasure to work with.
5/5
GoogleVery good work like it thanks team and Nathan
Many thanks Jabeen for your fantastic 5* review. Kind regards, Lucy Customer Relations.
5/5
GoogleHIGHLY RECOMMENDED - I sold my house very quickly after James' valuation and Jenna's help throughout the whole process was amazing. I highly recommend the team at William H Brown.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleBrilliant service and very fast response for any problems well recommend it Especially Mr Bourne f
Many thanks for your great recommendation and 5* review Bartlomiej. Best wishes, Lucy, Customer Relations.
5/5
GoogleFrom start to a rather protracted finish the team were helpful, professional and responsive . Jenna in particular as sales progression staff was superb . Would recommend without hesitation
Many thank for your excellent 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotPoor communication
Poor communication, no consistency in information between employees, you have to constantly chase them for follow-ups - just generally very poor service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
