Trusted Agent profile · Braintree · Essex
★★★★★
910 reviews across 2 platforms
2-4 Great Square, Braintree, Essex, CM7 1TX
Part of haart, see every office.
haart's office in Braintree, Essex, at 2-4 Great Square, is rated 4.9 out of 5 across 910 reviews on two platforms, including 908 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Braintree office, from every platform, shown as written. First names only.
5/5
GoogleMinty was great, she gave me all the details I needed. Thanks
Dear Marcus, Thank you very much for taking the time to leave a review. I am very happy to hear of your experience with Minty so far. Kind Regards Nathan Bourne, Lettings Manager, Haart lettings Braintree
5/5
GoogleBrilliant service received from Shannay from the start, extremely helpful and friendly! Shannay keeps you updated at all times and is extremely quick at responding to any queries. Highly recommend
Dear Lauren Thank you very much for taking the time to leave this lovely review. I am pleased to see that Shannay has gone above and beyond to help you throughout the buying process. We wish you the best of luck with your move! Kind regards, Gary Searle, Area Partner, Braintree Haart Sales
5/5
GoogleSuper impressed with Shannay and the team at Haart Braintree. Professional yet friendly. Attentive and responsive. A pleasure to deal with. Highly recommended.PositiveProfessionalism
Thank you so much for your feedback Laura. Kind regards, Shannay Jarvis, Residential Sales Manager at haart of Braintree (sales)
5/5
GoogleShannay from the Braintree office has been amazing from the start! After having a previous stressful experience, Shannay has made the process extremely smooth, responded very promptly to any questions and kept me informed as soon as she had any updates her end! I couldn't thank her enough for all her support in finding my first property, I would highly recommend Haart!
Dear Kirsty, Thank you for taking the time to leave this fantastic review. We are so pleased to see that you have been happy with the service provided to you by Shannay and we wish you the best of luck with your move. Kind regards, Gary Searle, Area Partner, Braintree Haart Sales
5/5
GoogleBryony was extremely helpful from the first phone call and continues to be! Definitely recommend.PositiveQuality, Professionalism
Dear Shirley, Thank you for your kind words. I am glad you are happy with the service Bryony has provided you. Kind regards Shannay Jarvis, Branch Partner, Braintree Haart Sales
5/5
GoogleAraminta looked after us very efficiently and with knowledge. She was able to answer all of our questions and noted down any issues or concerns that we had. The paperwork and information we received was detailed and gave us a clear picture of the processes and expectations. An excellent experience all round.
Dear Anne, Thank you for leaving me this lovely review. I am glad you have had a positive experience with me so far. Kind Regards, Araminta Blackwell, Senior Negotiator
5/5
GoogleHaart in Braintree have been excellent in every way throughout the entire process of helping find and make an offer on a beautiful home … AND my offer was accepted! Thank you especially to Shannay Jarvis who went the extra mile in liaising with the sellers and kept me updated every step of the way! 10/10
Dear Adrian, Thank you for taking the time to leave this lovely review. It's brilliant to see that you have received five star service from Shannay. We wish you the best of luck with your move. Kind regards, Gary Searle, Area Partner, Braintree Haart Sales
5/5
GoogleBryony was very professional and helped me buy my first home, thank you
Dear Joseph, Thank you for the five stars I am pleased to hear you are happy with the service provided to you from Bryony, she will continue to help and support you throughout the purchase of your first home. Kind regards Shannay Jarvis, Branch Partner, Braintree Haart Sales
5/5
GoogleMyself and my partner just got out first property through haart braintree, having a few issues along the way with sorting everything out too, but Shannay and her colleagues at Haart were incredibly helpful for us, explaining to us the process, what needed to be done, and helping chase to get it all completed, definitely saved us some money on painkillers!
Dear Bailey, Thank you for your kind words. I am glad you are happy with the service we have provided you. Kind regards Shannay Jarvis, Branch Partner, Braintree Haart Sales
5/5
GoogleWe had Nathan Bourne helping us with the viewing of the property we wanted and going through referencing. He has been an amazing help throughout. If we had queries with forms or any part of it, he was there on hand to help and get everything through for us as quickly as possible. Honestly couldn’t of asked for a better agent.
Dear Aimee, Thank you for your kind words, I am pleased to hear that you are happy with our service. Regards, Nathan Bourne, Lettings Manager, Haart Lettings Braintree
5/5
GoogleHolly was very capable. Tenancy issues were handle efficiently. She listened to our queries and always attended to them with professionalism and respect.
Dear T T, Thank you for taking the time to leave some great feedback. Kind Regards, Nathan Bourne, Lettings Manager, haart Braintree (Lettings
5/5
GoogleI’ve recently been speaking to Callum Mills from Braintree property management and he has been doing amazing helping me with my situation. Have no complaints, thank you
Thank you Jessica for the great review for my colleague Callum Mills in Property Management! This is a lovely 5* review - Sophie Stallman, Branch Manager, haart Lettings Braintree
5/5
GoogleVery pleased to have used Haart for our home search; our salesperson Charisma couldn’t have been more accommodating, even fitting us in for a second viewing on a home the same day at very short notice (on a Saturday!) Thank you very much for all your help on the day!
Dear Matthew, Thank you very much for this lovely review. It's fantastic to see that you have been happy with the service provided to you by Charisma. We wish you all the best with your move! Kind regards, Shannay Jarvis, Branch Partner, Braintree Haart Sales
5/5
GoogleFirst of all I would like to say a massive thank you to Jason and Shannay for selling my property in 4 days. Amazingly after my sale Jason helped my family find our dream house. Haart lead by example and I would highly recommend their service as they are thorough and very professional. Thanks again Haart!
5/5
GoogleMillie E. has been nothing but helpful and understanding throughout my tenancy. She’s always been attentive and replied in a timely manner. Want to thank her so much for her help, support and how quick she is to resolve and queries!
Dear Charlie Thank you so much for leaving this glowing review for Millie, long may it continue! Kind Regards Lisa Thornton, Branch Manager - Lettings, Braintree
5/5
GoogleVery good and prompt service. All staff members very helpful. Dealt with Gary - very professional and knowledgeable. Wouldn’t hesitate to recommend.
Thank you for your wonderful feedback Marian. Kind Regards, Gary Searle, Area Partner, haart Braintree (Sales)
5/5
GoogleBryony from the Braintree office was incredibly friendly and helpful, and kept us informed the whole way through the viewing/offer process. We have been dealing with a lot of estate agents over the last month or so and this was our best experience by far. Not at all pushy, and just a pleasure to deal with. We would highly recommend.
Dear Julia, Thank you so much for your kind words with regards to my colleague Bryony. I am delighted you have been happy with the service provided. Congratulations on your offer being accepted, wishing you all the best with the purchase of your new home of which will regularly update you as to that progress. Kind regards Shannay Jarvis, Branch Partner, Braintree Haart Sales
5/5
GoogleJust want to say a massive thank you to shannay Jarvis for her quick response to my emails and all the information and knowledge she provided has been amazing can’t thank you enough for all your help 😊 …
Dear Leea, Thank you for letting us know your good experience with Shannay and for leaving us this 5 star review! Kind Regards, Gary Searle, Area Partner, Braintree Haart Sales
5/5
GoogleWe received a fantastic service from Haart with the sale of our house and they will be an our first choice agents again in the future. Chloe handled our case from the beginning and was professional and efficient throughout.
Dear Simon, Thank you taking the time to leave this brilliant review. It's great to see that you have been happy with Chloe's service. Kind regards, Shannay Jarvis, Branch Partner, Braintree Haart Sales
5/5
GoogleHaart have been helpful when viewing properties, Oliver had been very helpful when booking and viewing properties giving us information and tours around each property, a credit to the team.
Dear Theo, Thank you for leaving such a kind review, I am pleased to hear you were happy with the service Oliver provided. Thanks again, Gary Searle, Area Partner, Braintree Haart Sales
4/5
GoogleMyself and my partner went to view a house which was presented to us by Charisma. She answered all our questions accordingly, giving us the knowledge we needed, along with a warm friendly welcome. We look forward to Charisma showing us more houses in the future!
Dear Alex, Thank you for leaving Charisma such a lovely review. I'm delighted to hear Charisma has been able to help with your property search. Kind regards, Shannay Jarvis, Branch Partner, Haart Braintree Sales
5/5
GoogleMinty has been extremely helpful and amazing to deal with
Dear Emma, Thank you very much for this review. I am thrilled to hear of your experience with Araminta, and wish you all the best. Kind Regards Nathan Bourne, Lettings Manager, Haart lettings Braintree
5/5
GoogleOur experience in dealing with Haarts Braintree on the purchase of our new house has been outstanding from start to finish. They have acted in a professional manner and have been helpful and speedy in dealing with any questions that needed answering. Similar can be said regarding the service we have received from the Walthamstow office who marketed the sale of our house and advised what was needed at each stage. They are highly recommended.
Dear Roger Rolph, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Braintree estate agents
5/5
GoogleThe whole team at Haart was amazing and the most helpful Estate agents I have had advice from in Braintree. Everyone in the office Shannay, Gary, Charisma, Chloe and Phoebe have helped me with everything I had to ask! Will be recommending these agents to anyone who is looking to move!
Dear Teddy, Thank you for leaving this 5 star review! I'm delighted to hear you have been pleased with the service provided! We wish you all the best with your move! Kind regards, Gary Searle, Area Partner, Braintree Haart Sales
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Braintree won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
