Trusted Agent profile · Braintree · Essex

haart Braintree reviews

★★★★★ Excellent

910 reviews across 2 platforms

2-4 Great Square, Braintree, Essex, CM7 1TX

Part of haart, see every office.

haart's office in Braintree, Essex, at 2-4 Great Square, is rated 4.9 out of 5 across 910 reviews on two platforms, including 908 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.9 / 5

908

Reviews on Google

This office

View Agents logo

5.0 / 5

2

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Braintree office, from every platform, shown as written. First names only.

5/5

Google

I am really pleased with the service I have received from Haart Braintree when purchasing a house. Charisma has supported me throughout the journey by scheduling appointments, contacting the solicitors and providing regular updates. The process has been straightforward. Thank you.

Frances · 23 November 2023

Agent replied · 20 June 2024

Dear Frances, Thank you for leaving this review! I'm delighted to hear you have received a five star service from Charisma. We wish you all the best in your new home! Kind regards, Shannay Jarvis, Branch Partner, Braintree Haart Sales

5/5

Google

I have had the pleasure of dealing with Shannay recently and she has been absolutely terrific with the advice she has offered. Haart truly do come with a wealth of experience. Would fully recommend! :)

Scot · 22 March 2024

Agent replied · 20 June 2024

Dear Scot, Thank you for taking the time to leave me such a great review! I wish you all the best! Kind Regards, Shannay Jarvis, Branch Partner, Haart Braintree Sales

5/5

Google

Flawless service from Araminta and Lisa at Haart letting in Braintree. They were extremely helpful in finding the right property for me in record time. All correspondence was very prompt and the process was explained brilliantly. I am one very happy customer.

Warren · 15 October 2023

Agent replied · 29 October 2023

Dear Warren, Thank you for leaving such a lovely review for myself and Lisa. We very much look forward to moving you into your new home. Kind Regards, Araminta Blackwell, Senior Negotiator, haart Lettings Braintree

4/5

Google

Haart's In Braintree have provided a very professional and friendly service from the moment I booked my first appointment right through to completion. Each and every member of staff, is always polite and helpful, nothing is ever too much trouble and most importantly, everyone seems genuine It has been a pleasure dealing with Haart,s over what has been a stressful time moving home. I would strongly recommend their service.

Maureen · 29 July 2019

Agent replied

Dear Maureen Sands, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thanks again for the recommendation, and have an amazing day!

5/5

Google

I recently deal with lily and she has been very helpful and good towards securing an apartment for myself

Tijani · 4 December 2024

Agent replied · 11 December 2024

Dear Tijani, thank you for the fantastic review for Lili Talbott! - Sophie Stallman, Branch Manager, haart Lettings Braintree

5/5

Google

Shannay has been so helpful, from arranging viewings to keeping us updated weekly as to what’s going on. Thanks!

Michelle · 10 March 2020

Agent replied

Michelle Sewell, we are glad we could help! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Braintree estate agents

5/5

Google

Had a professional experience with Shannay in particular. Shannay was prompt at replying and always went out of her way to help and answer any questions. My moving process was smooth and I felt confident in Shannay’s abilities to make my experience efficient and I would highly recommend her.

Leese · 14 October 2020

5/5

Google

Buying a house can be a stressful experience. But, Bryony has made the process as smooth as possible. She has been very informative and helpful. She has brilliant customer service and is always happy to answer any questions. Bryony has definitely made the experience better. Thank you for all your time and help!

Stephanie · 30 September 2022

Agent replied · 30 September 2023

Dear Stephanie, Thank you very much for leaving this lovely review for Bryony. It is great to hear that you have been happy with her service and that everything has gone smoothly for you. Kind regards, Shannay Jarvis, Branch Partner, Braintree Haart Sales

5/5

Google

staff Lili Talbott helped me a lot during my tenancy process. I recommend everyone to use Haart agency, their service is really good.

Sushma · 24 September 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave this google review. many thanks Lisa Thornton

5/5

Google

Callum Mills / Braintree property management - very friendly and helpful with great customer service. Would highly recommend.

Erin · 4 December 2024

Agent replied · 11 December 2024

Dear Erin, thank you for the great review for my colleague Callum Mills! - Sophie Stallman, Branch Manager, haart Lettings Braintree

5/5

Google

Sold my property very quickly, great service. Shannay was very professional and helpful, kept me informed at all times.

Owen · 11 November 2019

Agent replied

Hi Owen Smith, Thank you for your 5 star review, we are very pleased to hear you have been happy with the service provided! We wish you all the best with the move into your new home. Thankyou, all the team from haart.

5/5

Google

I would really recommend Hart. All the staff worked really hard to sell my house and find me another. Thanks Ellena

Steve · 1 October 2018

Agent replied

Dear Steve Vane, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We wish you all the best for the future in your new home. haart Braintree

5/5

Google

So lovely to deal with people like Stacy at Haart Braintree. She is always so friendly and helpful and very quick to respond to any queries!

Nicola · 26 July 2024

Agent replied · 12 November 2024

Thank you for your review Nicola. I am delighted to hear you have been pleased with the service provided by Stacy. All the best. Stuart Kelly, Property Management Area Director, Haart Lettings Braintree.

5/5

Google

Brilliant customer service, I was initially greeted by Bryony who was extremely professional, she listened to all of my requirements and booked me a viewing for a property which was then conducted by Shannay, she was very knowledgeable of the property and the surrounding area. Five star service I would highly recommend

HASAN · 30 September 2022

Agent replied · 30 September 2023

Dear Hasan, Thank you for the five stars and your kind words. I am delighted to hear you were happy with the service provided to you. Kind regards Shannay Jarvis, Branch Partner, Braintree Haart Sales

5/5

Google

Lisa Thornton and Araminta Blackwell at Haart has helped me rent out my property promptly and efficiently. I would strongly recommend using them if you would be interested in renting or selling your home.

Ryan · 21 February 2024

Agent replied · 20 June 2024

Dear Ryan Thank you so much for this review, I really appreciate it! I hope all is well with your move and new life! Kind Regards Lisa Thornton Branch Manager - Lettings Braintree

5/5

Google

I met with Minty today as she showed me around a flat- she was very kind, polite and professional. She was an absolutely wonderful. Really impressed with her attitude and enthusiasm. Well done Heart!

Nabila · 21 February 2024

Agent replied · 20 June 2024

Dear Nabila Thank you so much for this wonderful review for Minty. We both hope you will be very happy in your new home! Kind regards Lisa Thornton, Branch Manager - Lettings, Braintree

5/5

Google

From the moment we spoke to Shannay we knew we were in safe hands. She answered all our questions and set aside all our worries. We cant wait to find our dream home xx

Sophie · 4 December 2022

5/5

Google

We have been working closely with Millie Essam as one of their contractors for a while now they are very professional and very responsive and a great Compnay to be working for and We have never seen a Compnay as good as haarts look after their landlords and tenants so wellPositiveResponsiveness, Quality, Professionalism, Value

Matt · 21 June 2022

Agent replied · 20 June 2024

Dear Matt, Thank you for your kind words, I am pleased to hear that you are happy with Toni's service. Regards Nathan Bourne, Lettings Manager, Haart lettings Braintree

5/5

Google

Great team, found a place and the whole process was completed in a very short time.... thank you Neal and Rebecca

Palanivel · 1 October 2017

Agent replied

Dear Palanivel Marappan, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We wish you all the best for the future in your new home. haart Braintree

5/5

Google

Will Kemp has been available when called, professional, replied promptly to requests and was able to assist with changes to my move in dates due to work commitments. He was also capable when dealing with IT matters offering other approaches and assisted greatly with an expedited move in date.

Gareth · 12 February 2020

5/5

Google

After having a few unpleasant experiences with a few agents we found from start to finish Nathan Bourne from heart estate agents has been fantastic throughout our experience. We have had constant communication throughout the process and cannot thank him enough for his professionalism . Charmaine Rutter and Julia brown .

Charmaine · 30 September 2022

Agent replied · 30 September 2023

Dear Charmaine, Thank you for your kind words, I am pleased to hear that you are happy with our service. I hope your enjoy settling into your new home. Regards, Nathan Bourne, Lettings Manager, Haart Lettings Braintree

5/5

Google

I just talked to Anthony Turner about his new role and was inspired by his energy and enthusiasm. It definitely made me think about using Haart in any future move.

Honeymoog · 21 April 2024

Agent replied · 20 June 2024

Dear Honeymoog, Thank you for taking the time to leave this review for me, it is very much appreciated. Kind Regards, Anthony Turner, Property Manager, haart Lettings Braintree

5/5

Google

Charisma provided a five star service with my property search. She was extremely professional and patient, I cannot recommend her enough!

Grace · 24 September 2024

Agent replied · 24 October 2024

Dear Grace, Thank you for leaving this review! I'm delighted to hear you have received a five star service from Charisma. Kind regards, Shannay Jarvis, Branch Partner, Braintree Haart Sales

5/5

Google

The process with Haart Lettings Braintree has been smooth and efficient. The team is friendly and fast to answer all questions and keep the stress out of the process. Now I live in a beautiful cottage that I love thanks to Ed and Nathan at Haart.

Itzel · 13 December 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviewsLeave haart a review

Questions about haart Braintree

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Braintree won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

The Trusted Agent

Is this your office? Claim your page.