Trusted Agent profile Β· Braintree

Dandara Eastern Braintree reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,628 reviews across 2 platforms

Panfield Road, Bocking, Braintree, CM7 5BJ

Dandara Eastern's office in Braintree, at Panfield Road, is rated 4.8 out of 5 across 1,628 reviews on two platforms, including 6 Google reviews rated 4.8.

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4.8 / 5

6

Reviews on Google

This office

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1,622

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Braintree office, from every platform, shown as written. First names only.

5/5

Trustpilot

A stress free experience

Buying a Dandara apartment was so simple.This is down to their excellent highly organised sales team who were very professional from start to finish. You are kept updated at every step of the way. Any queries are answered immediately enabling you to be 100% happy prior to your purchase. We felt we were given an excellent one to one service. Dandara even negotiated with a local law firm to offer a very competitive rate for legal fees. Everything is thought of to make your purchase timely, efficient and stress free.Their marketing material is beautifully presented showing apartment layouts, measurements and prices to allow a prospective purchaser to choose the right apartment for their requirements. What you see on the brochure is exactly what you get when the development is finished. Outside areas are beautifully landscaped for every purchaser to enjoy. We bought the apartment as an investment and chose to take advantage of their Property Management Service and Rentals Department which ensures your apartment is let to a suitable tenant. They take care of producing the Tenancy Agreement amongst other things such as arranging annual servicing of boiler, doors and windows, in fact anything that needs attention. This takes away the worry of being a landlord knowing our apartment is well cared for, leaving us free to travel whenever we want.Dandara have thought of everything and I highly recommend them to anyone thinking of buying one either as an investment or to live in yourself.

Gail Β· 10 November 2022

Agent replied Β· 12 June 2024

Thank you for taking the time to leave such a wonderful and comprehensive review. We're delighted you're so pleased with not only the service but your property investment too.

5/5

Trustpilot

Seamless experience - amazing home now a reality!

From very speculative looking, to buying a dandara home becoming a reality, the whole experience has been treated with enthusiasm and care. Alanna in Aberdeen has been integral to making this happen for us- and throughout there has been understanding, flex and a really pragmatic approach. Alanna has been an ally and helped make the purchase of our new home, possible. We are over the moon.

Kirsten Β· 15 December 2023

Agent replied Β· 12 June 2024

Thank you so much for leaving such a great review, the team will be delighted with your feedback. Congratulations on your new home, we hope you're happy there for many years to come.

5/5

Trustpilot

Great site

Great site, houses are as described and the showroom team was supportive and willing to go the extra mile to meet our demands

Luca Β· 27 September 2026

Agent replied Β· 10 October 2026

We are so glad to hear that you had such a positive experience with us! It's wonderful to know that our homes met your expectations and that our team was able to provide excellent support.

5/5

Trustpilot

Visited Buckmore green on the off…

Visited Buckmore green on the off chance, Tracy showed me around the show homes and gave me all the information I required at this moment

Debbie Β· 13 September 2026

Agent replied Β· 23 September 2026

We're so pleased to hear that your visit was informative and that you received all the details you needed. Thank you for your positive feedback!

5/5

Trustpilot

House hunting anxieties

We have been housing hunting for some time, a very daunting task (one of the buggiest purchases one will ever make) The customer service delivered by Becca was second to none, she listened attentively not only to my needs, but also picked up on my anxieties, she was sympathetic, informative and very responsive. Becca presented as an all round lovely professional young lady, who I was able to talk to with complete ease. Dandara have a beautiful range of fabulous homes, great staff and overall a very pleasant experience and we look forward to purchasing out forever home.

Natalie Β· 22 October 2022

Agent replied Β· 12 June 2024

We're delighted to hear you had such a positive experience with Becca, she's a great member of the team. We hope to welcome you back soon.

5/5

Trustpilot

Love our new Dandara home(Ashgrove) and fantastic sales/care team

We are the first time buyer and had a lot of concerns to make the biggest purchase for us since we moved to UK. We spent almost two years to find a right house for us. When Jacqueline from Dandara introduced us this lovely town house, we really liked it and all purchase process went smooth owing to Dandara's sale team's support. Especially Jacqueline was excellent and she made our dream come true. It happened just a month of purchasing process. Although there was a bit of delay in the end of completion date, it was reasonable considering current situation of a long lead time of supply. The house is warm and the layout of the house is great. We are also lucky to settle down with nice neighbours in convenient location within Loanhead. We also thanks to Siobhan, Sam and Aaron for our home care and solving the snagging lists.

Seungmee Β· 21 October 2022

Agent replied Β· 12 June 2024

Thank you for leaving such a wonderful review, we're so pleased the team made your experience a special one. Wishing you all the best with your new Dandara home.

5/5

Trustpilot

Lorraine selling The Pines development is fantastic

Lorraine selling The Pines development in Wallyford is fantastic! After previously having a terrible experience with another builder, Lorraine couldn’t be any more opposite. Her in depth knowledge and friendly manner make her a huge asset to Dandara. We’re looking forward to working with her on our dream home!

Kimberley Β· 20 October 2024

Agent replied Β· 25 October 2024

That's great news, thank you for leaving such great feedback about Lorraine and many congratulations on your new Dandara home.

5/5

Trustpilot

We've had a great experience of buying…

We've had a great experience of buying our new home at Grange development from Dandara. Susan from Hazelwood Dandara was very professional and friendly and have kept in contact with us every step of the way. She always responded to our questions promptly. We have viewed a few properties at Hazelwood and Grange developments, Susan was always very supportive and helpful in accommodating our needs. Her warm professional manner has supported us throughout our home buying experience with Dandara. We're looking forward to the upcoming home demonstration and moving into our new home in December.

Yue Β· 9 October 2022

Agent replied Β· 12 June 2024

Thank you for leaving such a wonderful review, we're so pleased the team made your experience a special one. Wishing you all the best with your new Dandara home.

5/5

Trustpilot

Excellent experience!

I had a great experience with Dandara in helping me find the perfect flat! Brendan was incredibly proactive, organized, and always one step ahead throughout the entire process. Communication was clear and prompt, and he made everything seamless and stress-free. Highly recommend their service!

Maria Β· 24 December 2024

Agent replied Β· 28 December 2024

Thank you for a great review, we're delighted Brendan was able to help.

5/5

Trustpilot

Fantastic experience with Dandara

Had a very pleasant experience with dandara at the hazlehead location. Worked with Alanna and Andrea and they are both fantastic. Make you feel right at home and they are very knowledgeable about the site and property. Also able to point out finer details of the property which some might not think of. In general, both Alanna and Andrea have been very professional and courteous. Very pleasant experience especially for a first time buyer.

Chung Β· 21 April 2023

Agent replied Β· 12 June 2024

Thank you for leaving such a great review, we're delighted you're happy with the team at Hazelwood.

5/5

Trustpilot

Great appointment at the Showroom!

We had an appointment with Susan at the Yew Showroom today and we loved every aspect of this experience. Susan was very professional and very friendly. She provided enough information about the development and available properties for us to form an opinion :) We are really keen to move there! Would recommend Dandara to those searching for a wonderful place to call home 🏑

Maria Β· 3 January 2024

Agent replied Β· 12 June 2024

Thank you for leaving such a great review, we're delighted you had such a great experience, we hope to welcome you back to reserve your new Dandara home.

5/5

Trustpilot

Landlord experience of Dandara Lettings

Dealing with Terri regarding the recent changeover of tenants on our rental flat was easy. Terri was helpful, friendly, efficient and responded to my queries very quickly. The checks carried out on the apartment were thorough and as a result the property continues to be maintained to a high standard. The professional service offered by Dandara lettings makes for a worry free experience for the landlord

DebbieD Β· 8 November 2023

Agent replied Β· 12 June 2024

Thank you so much for leaving such a wonderful review, Terri will be delighted with your comments.

5/5

Trustpilot

Rebecca at Saxon Park

Rebecca at Saxon Park has been brilliant. She showed us around the show homes explaining all of the features and upgrades before leaving us to explore on our own. Rebecca was very knowledgeable and answered all of our questions, including taking us through site plans to look at the best homes for us. She then arranged a viewing of a 5 bed show home at the oaks (as no 5 beds available at Saxon Park) Since our visit she has emailed to answer some follow up questions. Great experience so far, thank you

Customer Β· 26 August 2022

Agent replied Β· 12 June 2024

Thank you so much for your kind comments about Rebecca, she will be delighted with your feedback. We're glad you've had such a positive experience.

5/5

Trustpilot

Ballasalla development

A big shout out to Helen who has been professional and efficient throughout. She was extremely helpful when we first visited the showhome and very patient as we measured up various rooms on that visit. No hard sell and on hand with some really helpful advice. We are really looking forward to moving into our new bungalow. Thank you.

Kina Β· 2 April 2024

Agent replied Β· 12 June 2024

Thank you for your great feedback about Helen. We hope you're very happy in your new home.

5/5

Trustpilot

Recently bought a property at fontwell…

Recently bought a property at fontwell meadows. Initially went to look at a particular house, after chatting with them they recommended another style house and from the minute we walked in we loved it. Ashley, Tracy and Jo were all wonderful and so helpful from start to finish. Thank you

Georgia Β· 7 September 2024

Agent replied Β· 25 October 2024

We're delighted you had such a great experience, thank you for taking the time to leave such a good review about Ashley, Tracy and Jo.

5/5

Trustpilot

Dandara Shawfair

We are first time buyers and we're having a great experience with the Shawfair site!We initially reserved our plot back in January and Carmela has been of a huge help to explain the whole process and we managed to conclude the missives quite quickly. The sales team has been in touch several times to updates on the status, and the new sales team member Gillian has been kind enough to have an introductory call and will be giving us the updates in the upcoming weeks until the completion date.I can say that the sales team has been very helpful and attentive to our needs, which is something difficult to come by when buying a brand new house! As first time buyers, we had so many questions on the process and they are always very patient in explaining the process or answer any questions we might have.On a separate note, we have also visited the site a few times during the period and, although we're not expert, we noticed that the building site is always kept very tidy by the end of the day, which is really great to see, since it shows that the site manager takes great care of the building site.

Simona Β· 10 August 2022

Agent replied Β· 12 June 2024

What a wonderful review, thank you so much, the team will be delighted. We appreciate the time you have taken to leave your comments and wish you all the best with your new Dandara home.

5/5

Trustpilot

Hazledene Drive

We have today completed the demonstration review of our new Dandara home. We were very impressed by the finished property, as well as the thorough review that Alanna provided.Alanna has been excellent from the initial viewing of the show house, keeping us updated on the progress of the purchase, as well as promptly responding to any questions which we had.We are looking forward to moving into our new home later this week, completing what has been a stress free experience.

Peter Β· 10 August 2022

Agent replied Β· 12 June 2024

Thank you for taking the time to leave such a brilliant review. That's great to hear, we're delighted you're so happy with our service and the team. Alanna will be thrilled with your comments! Wishing you all the best with your new Dandara home.

5/5

Trustpilot

Apartment at Hazlewood, Aberdeen

My wife and I moved into our new apartment at Hazlewood in April, the whole process went very smoothly.Alanna was very helpful, she explained everything about the fixtures and fittings at the handover stage, and came back several times when we needed clarification/information about some of the workings of the controls etc that We had forgotten about.Alanna presented us with a Dandara welcome pack, which had lots of nice things ie sweets, bottle of red wine and so on, she also gave us the Dandara information pack which contained useful information about the various items in the apartment.We have had customer services several times to fix various minor issues, they have been very good at responding to our requests, thumbs up to Alison, Mihai and Daniel of Dandara customer services.The apartment has been built to a high specification, and is situated in a lovely area of Aberdeen.We have had visits from friends and family, who have all responded well when seeing the apartment for the first time.Alanna has been a pleasure to deal with, and we are happy with the service received.

Derrick Β· 10 August 2022

Agent replied Β· 12 June 2024

Thank you so much for your review and your kind words. We’re delighted to hear you’ve had such a positive experience with us and that you love your new home. Do let us know what we could have done differently to get a 5 star rating!

5/5

Trustpilot

Dandara The Oaks Sharnbrook

Moved into a property at The Oaks development almost a month ago. I have to say everybody involved from the sales team, site managers, painters, plumbers etc have been nothing but helpful and professional. Special mention to Yasmine and Paul who kept us updated throughout the build with pictures and emails, and always found time to answer any queries. Very impressed with build quality and finish, and even now after four weeks the site manager checks to ensure all is ok. As one of the first to move into the development, therefore still building work in progress, I’m impressed with the way the site is managed to cause the least noise and disruption to residents.Well done to Dandara The Oaks team! Highly recommended.

Matt Β· 23 July 2022

Agent replied Β· 12 June 2024

Thank you for taking the time to leave such a brilliant review. That's great to hear, we're delighted you're so happy with our service and the team. Yasmine and Paul will be thrilled with your comments! Wishing you all the best with your new Dandara home.

5/5

Trustpilot

Taylor

Taylor, the young lady who showed us around very knowledgeable, very polite and explained everything about the property and the process going forward.

Paul Β· 10 September 2026

Agent replied Β· 23 September 2026

We are absolutely delighted to hear about your positive experience! It's wonderful to hear Taylor was so knowledgeable and helpful. Thank you for sharing your kind feedback.

5/5

Trustpilot

I recommend Dandara

I’ve been a tenant with Dandara for almost two years and I am very satisfied with their service. They’re very professional and responsive. Brendan McGill in particular was very helpful and patient in helping me to find my first apartment with them. I was able to comfortably communicate my budget and what I was looking for and he listened, and offered solutions. That meant a lot to me and I felt as though he genuinely cared about my interest. I recently signed a two year lease for my second apartment with Dandara, and again Brendan was amazing. He was very responsive and answered my email to view the new apartment almost immediately and within minutes an appointment was set to view the apartment.Overall I’m very pleased with my experience with Dandara; they have a very helpful team and their rental application process is quick and easy. I greatly value their responsiveness and willingness to listen and help. I would recommend them to everyone.

Leandre Β· 1 July 2022

Agent replied Β· 12 June 2024

Thank you so much for your kind review of the company and of Brendan in particular, he will be thrilled with your comments! We're glad to hear you've had such a positive experience.

5/5

Trustpilot

Excellent Service

Alannah was very helpful and answered all our questions on the Hazledene Development. We chose Hazeldene as its a lovely location in the city but with a suburban feel, close to plenty of assets and amenities. The house is perfect for our growing family and Alanna helped us to make this important choice.

Iain Β· 29 June 2024

Agent replied Β· 24 August 2024

Thank you for your great review, we're pleased you've found your perfect home with us.

5/5

Trustpilot

We saw Taylor at Petersfield and she…

We saw Taylor at Petersfield and she couldn’t have been more helpful, so knowledgeable and a delight to speak to

April Β· 26 September 2026

Agent replied Β· 10 October 2026

We're so pleased to hear that our team member was helpful, knowledgeable, and a delight to speak with. Thank you for your kind words!

5/5

Trustpilot

We are so delighted with our new…

We are so delighted with our new Dandara home at Hazlewood Aberdeen 😁Alanna the sales lady there was so helpful from my initial enquiry. She was so flexible at fitting us in for viewings and to answer any questions we had. Even after we had reserved and paid a deposit and wanted to see the house yet again to measure up etc Alanna was so accommodating. Our house was pretty perfect for moving day and any small normal new build home issues have been resolved so quickly fromThe customer service team.We have had a wonderful experience and cannot recommend Dandara enough for your new build home.

Jodie Β· 20 June 2022

Agent replied Β· 12 June 2024

Congratulations on your new Dandara home! Thank you for taking the time to leave a great review. That's great to hear, we're delighted you're so happy with our service and the team.

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