Trusted Agent profile · Braintree
★★★★★
1,633 reviews across 2 platforms
Panfield Road, Bocking, Braintree, CM7 5BJ
Part of Dandara Eastern, see every office.
Dandara Eastern's office in Braintree, at Panfield Road, is rated 4.8 out of 5 across 1,633 reviews on two platforms, including 6 Google reviews rated 4.8.
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Every review we hold for the Braintree office, from every platform, shown as written. First names only.
5/5
TrustpilotDandara Lettings
I have been working with Dandara Lettings for many years as a landlord, and I couldn’t be happier with their services. The team has always been professional and responsive in managing my apartment. Their attention to detail and consistent communication have made the process seamless and stress-free.
Thank you for your great review!
5/5
TrustpilotFantastic first home experience in Saxton Park!
We enquired about a property at your Saxton Park development. The sales team were fantastic, knowledgeable, efficient and incredible friendly throughout, this made the process less daunting for us, as it was our first property purchase. Had we not had such a memorable experience, I am certain we would not have purchased a home from Dandara or indeed, this site. Thank you to the whole team for your support and excellent service from start to finish, we will certainly recommend you to many of our friends, who similar to us, are looking to purchase their first home in this area.
Thank you for such a fantastic review, the team will be delighted to read your kind comments. We're sure you'll be very happy in your new Dandara home.
5/5
TrustpilotSusan was so helpful right from the…
Susan was so helpful right from the very first viewing. She was understanding about our personal circumstances.
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
5/5
TrustpilotGreat service!
Really enjoyed my visit to the oaks in sharnbrook! I spoke to Yasmine and Paul who were incredibly helpful and very knowledgeable about the site and all the different houses/options available.Really impressed by dandara.
What great feedback; thank you! Yasmine and Paul will be delighted with your comments.
5/5
TrustpilotBecky at Braeburn Field was really…
Becky at Braeburn Field was really helpful, Thank you.
Thank you for taking the time to leave a great review.
5/5
TrustpilotGreat experience and team at dandara
We have had a really positive experience, the team (predominantly Chris and Gabriel) couldn’t have done more to attend to any queries we have had, and keep us updated through the purchase and post sale process. Very thorough job done by all of the team we have dealt with to date.
We're delighted you had such a positive experience with the team. thank you for taking the time to leave such a great review.
5/5
TrustpilotWould highly recommend
Val is incredible so helpful welcoming and just make the how experience less stressful So grateful and could t thank her enough
Thank you for leaving such a great review, we're delighted you've had such a positive experience.
5/5
TrustpilotHazelwood development
I recently had the pleasure of being shown around a property by Andrea at Dandara Homes, and I couldn’t be more impressed. Andrea’s knowledge and professionalism were evident from the moment we started the tour. She explained every detail of the property’s specifications with exceptional clarity and thoroughness, ensuring I understood all aspects of the home.
Thank you for leaving such a wonderful review, Andrea will be delighted with your comments.
5/5
TrustpilotShawfair - Carmela McFarlane
Shawfair - Carmela was very helpful, super friendly and attentive to all our needs when picking our first home! Answered all our questions with a smile on her face and communication from start to finish was amazing
Thank you so much for your great review, Carmela will be thrilled with your feedback.
5/5
TrustpilotGreat Service.
Great Service.Brendan McGill assisted me 5 years ago to find my first rental apartment in Jersey and he stepped in again to find me my second rental apartment. Him along with the rest of the Dandara team are very responsive and supportive and provides the right guidance during and after the property search.
That's great to hear, thank you so much for taking the time to leave a great review.
5/5
TrustpilotI trust Dandara
My experience with Dandara is largely from my interaction with two of its personnel who are very professional, responsive, and helpful. Because of them, I trust the Dandara brand and look forward to doing business with them again. Thank you so much for a great experience, Brendan and Terri!
Thank you for taking the time to leave such a great review, we're delighted you had a great experience with Brendan and Terri.
5/5
TrustpilotFabulous countryside development, Yapton
Great company to work with, from the outset Jo and Val worked really hard to make sure we got our dream bungalow, we love living here in the country.Sure there were a few items on the snagging list but they were soon identified and resolved. Sam the site manager knows his stuff and was always happy to help.We would buy from Dandara again, and would recommend to any new build buyers
Thank you for leaving such a great review, we're delighted you're happy with the team. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
5/5
TrustpilotYou won’t be disappointed with Dandara
We were trying to find a new home in Kent and I made an enquiry with Dandara at Hamstreet. They got in contact very quickly. We then did a visit to the site and had a meeting with Joe Stockton. We were very interested in their properties, so we went to view a house that was completed at another of their developments as suggested by Joe. We loved their properties and they certainly had some great features ( storage, garden and garage). The standard of finish is superb. All through both Joe and other Dandara people were so helpful. In the end we went for another development just due to availability and close to a hospital ( just one important aspect for us). However, we cannot fault Dandara for their amazing friendliness and help. They are excellent communicators and very professional to deal with, so thank you all.
What great feedback; thank you! Joe will be delighted with your comments. We're glad to hear you had a positive experience.
5/5
TrustpilotTerri was amazing giving us a tour…
Terri was amazing giving us a tour around the flat!Fantastic experience since day one with Dandara!
Thank you so much for your great review, we're delighted you're pleased with everything.
1/5
TrustpilotDO YOURSELVES A FAVOUR AND AVOID BUYING…
DO YOURSELVES A FAVOUR AND AVOID BUYING ANYTHING FROM THESE PEOPLEBuying a Dandara house has been the WORST experience of my house-buying life- I have owned six properties before this one, one a new-build- and I have never, ever had mould in my property before. According to Dandara this is a 'normal part of the drying out process'- THEY SHOULD NOT BE ALLOWED TO SELL HOUSES IN THIS RANK CONDITION.My advice, AVOID buying a house from Dandara-I feel like I'm living in hell- can't sell it, unless I take at least a 10% loss plus more stamp duty and estate agents fees to pay. This was supposed to be a nice, easy downsize for me. I RUE THE DAY I EVER HEARD THE NAME DANDARA. I curse anyone involved with this company- HOW DO THEY KEEP GETTING AWAY WITH THESE SHODDY BUILDS? WHO'S GETTING THE BACKHANDERS? CORRUPT. HOW IS IT IN ANY WAY ACCEPTABLE TO LIVE WITH MOULD? I BET THE MANAGING DIRECTORS DON'T HAVE MOULD IN THEIR MANSIONS- THEY SHOULD HANG THEIR HEADS IN SHAME AT THE MOULD-RIDDLED BOXES THEY THROW TOGETHER.
1/5
TrustpilotSo we have lived in our Dandara Home…
So we have lived in our Dandara Home for nearly 3 years and have been waiting for 18 months for a retaining wall to be fixed. The mortar is crumbling and there's cracks appearing. The garden is a bog and been part fixed with nasty grids that have now rusted. I am promised every time I contact Customer Relations that it will be fixed but it never is.
We're sorry to hear this. We understand from the team that this is being looked into and our contractors are booked to visit on Monday.
5/5
TrustpilotThank you to the Dandara rental team…
Thank you to the Dandara rental team who have let our apartment for several years now. No issues to date and always a good and polite service. Special thanks to Samantha.
Thank you for leaving such a great review!
5/5
TrustpilotMove from North Devon to Drayton
Just moved to the Novo Drayton site in the last of the development here. Having bought new properties in the past I can honestly say that the staff at the marketing suite, Val and Tracy have been extremely helpful and caring at a difficult time. Although we had to wait longer than expected due to supply delays, it was well worth the wait with only a small number of minor faults which were sorted immediately. I would definitely recommend Dandara and after visiting other building developments Dandara exceeded them all with their customer service and build quality. We love the house!
That's wonderful to hear, the team there are excellent and we're delighted to hear how much you love your home.
5/5
TrustpilotI recently visited the new homes…
I recently visited the new homes complex at Paddock View in Yapton and was greeted with the best customer experience in a long time. The sales advisor was a great ambassador for the business and she knew everything that there is to know about the development, from construction detail to how energy efficient the homes were, which is critically important. I was so taken by the attention to detail and the high quality finish of the homes, it is without a doubt that I will be back soon!
We look forward to seeing you! Thank you so much for taking the time to leave a review, we appreciate your comments.
1/5
TrustpilotCustomer “Care”
Their customer care team is like talking to a wall. Speaking of walls, the new build walls are paper thin. I can literally hear every bang from my neighbours kids every single day and have done for the past year. When asking about wall specs, they can’t supply such information as it’s private to the company. That’s fine, but when making walls, I didn’t expect polystyrene to be their material of choice.
We're so sorry to hear you're not happy with the customer care team, we have flagged your review to them and raised your concerns.
5/5
TrustpilotEverything was done professionally and…
Everything was done professionally and smoothly enabling a fast and thorough handover.
We're so pleased to hear that. Thank you for taking the time to leave such a fantastic review.
5/5
TrustpilotDandara Jersey
I’ve been renting in Jersey for a few years, I’ve always been looked after by Brendan and his team ever since I come to Jersey. The team at Dandara have always been very helpful and professional. Throughly recommended.
Thank you so much for your great review!
5/5
TrustpilotAndrea is very helpful.
Thank you for your great review.
5/5
TrustpilotDandara Lettings Jersey
All dealings with Dandara Lettings have proved to be first class and problem free, from Brendan finding tenants to Terri, Liisa and Clair administering the apartments.We have had dealings with the Dandara Lettings Team for many years and have always found them to be fair and offer sound, practical advice.
That's great to hear! The lettings team will be so pleased with your positive feedback.
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