Every review we hold for the Braintree office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
TrustpilotCraig and Wendy cooper Apartments Deβ¦
Craig and Wendy cooper Apartments De Ville.La Pouquelaye Jersey Channel Islands. We brought our second home from Dandara Iβm a construction manager and work to a very high standard and canβt fault the construction one bit at all quality is the best in Jersey we found Dandara amazing with the purchase when we should have moved in COVID-19 kicked in they never got pushy one bit, 1 year on apartment looking fantastic and excellent service on one small problem on external stairs but service and updates 5* thank you Katrina jersey. Craig and Wendy Cooper 5 Apartments De Ville
Craig Β· 25 October 2021
Agent replied Β· 12 June 2024
Thank you so much Craig and Wendy, what a fantastic review! We're delighted you're so pleased with the quality and customer care. We hope you continue to enjoy your home for many years to come.
β
β
β
β
β
5/5
TrustpilotDandara, Hazelwood
After my two children moved out and bought their own houses (one of them bought a Dandara house at the Hazelwood development), I decided the time was right for me to downsize and move too. I met Alanna, discussed what I was able to afford and my preferences for what I wanted in a house, and she advised me of my options. Alanna was there every step of the way throughout me selling my house, to moving into my new Dandara house. I could not be happier, and know it was the right move for me. π
Patricia Β· 24 October 2021
Agent replied Β· 12 June 2024
How wonderful to have two buyers from the same family! Thank you so much for your review, we're so pleased that you're happy with your new home and the care and service you received from Alanna.
β
β
β
β
β
5/5
TrustpilotHazelwood Aberdeen - Impressed!
After deciding on beautiful Hazelwood for our next home, we contacted the sales team and met with Alanna. From the start and throughout the process, we were thoroughly impressed with the property and the salespeople. Alanna was our main contact, and she was always helpful, knowledgeable & responsive - emails and phone calls were answered promptly and nothing was too much trouble. Any hitches were dealt with speedily and professionally, and always in a positive and friendly manner. Very impressed with the whole process.
L Β· 24 October 2021
Agent replied Β· 12 June 2024
Thank you so much for your positive feedback about your home and Alanna, she'll be delighted!
β
β
β
β
β
5/5
TrustpilotDownsizing to Dandara
We have recently moved into a Dandara Novo property in Drayton. The quality and attention to detail of the build is first class, with any minor issues resolved without delay, our thanks go to Kieran for his efficient support.Special thanks to Val and Tracey in the Sales office for their commitment and patience. Without them and their support our move to Dandara Novo homes would have been a lot harder to achieve. Our sincere thanks to the whole team.
Mr Β· 15 December 2021
Agent replied Β· 12 June 2024
Thank you for your kind review, we're delighted to receive such positive feedback about the team who try to go above and beyond for all our customers. We hope you'll be very happy in your new home.
β
β
β
β
β
5/5
TrustpilotGood communication
The estate agent who showed the property in Grouville (Les Galets) was very friendly and had a lovely personality. She showed the apartment very well and answered any questions we needed to know.
E Β· 29 May 2026
Agent replied Β· 2 June 2026
We're happy to hear about your excellent experience with us. We appreciate your kind words and are glad our team was friendly and knowledgeable.
β
β
β
β
β
5/5
TrustpilotWe recently had a viewing at Braeburnβ¦
We recently had a viewing at Braeburn Fields with the lovely Becky! This was our first time viewing on that site so naturally had lots of questions and queries. Becky made us feel really at ease; answering said queries and giving us, what felt like, a VIP experience during the show around!
Sophia Β· 18 April 2024
Agent replied Β· 12 June 2024
Thank you for your great review! We hope to welcome you back soon.
β
β
β
β
β
5/5
Trustpilotvisited the Pippins and Tommy and Joeβ¦
visited the Pippins and Tommy and Joe were incredibly friendly and informative. we are looking to downsize from a home we have lived in for 30 years and so its a very big move for us. We didn't feel rushed and we were listened to and they understood what we did and didnt want. we look forward to selling our house and hopefully buying at the pippins.
Thomas Β· 20 April 2023
Agent replied Β· 12 June 2024
We're so pleased to hear Tommy and Joe were so helpful, thank you for taking the time to leave such a great review. We hope to see you again and that you secure your new Dandara home.
β
β
β
β
β
5/5
Trustpilot10/10 for Dandara as rental management
My apartment was lovely; privately owned with rental managed by Dandara who were very responsive and helpful. Everything was in good condition. When there was anything that needed servicing they arranged repair or replacement promptly with the owner. I had a trouble and stress free residence. I only left because of relocation. Give Dandara 10/10
Helen Β· 16 February 2024
Agent replied Β· 12 June 2024
That's great to hear and thank you for the great review.
β
β
β
β
β
5/5
TrustpilotHouse Purchase
Sally in the Isle of Man office has been amazing throughout the whole process. This is the second Dandara home Iβve bought and both times Sally has been the focal point. Nothing is ever too much trouble for her!
Hannah Β· 20 November 2024
Agent replied Β· 15 June 2024
We're delighted you had such a positive experience and we hope to welcome you back soon.
β
β
β
β
β
5/5
TrustpilotI enquired about 3 bed properties
I enquired about 3 bed properties, but there are none available at the moment. I did however view the 5 bedroom which was lovely and of a high spec. Alana was very helpful and gave me the information and specs of the proposed properties for the next phase, which was really helpful.
Karen Β· 13 April 2024
Agent replied Β· 12 June 2024
Thank you for your review, we hope to welcome you back soon!
β
β
β
β
β
5/5
TrustpilotAttention to detail from beginning to end
Thanks to Alanna and the team at the Hazlewood developments. The pre-sales team were very accommodating to our situation and requests for viewings and information. Everything was clearly explained and the purchasing process happened to our requested schedule without any hitches. After moving in, the team have been helpful and responsive to the few snagging items we have requested attention to. We love our new home and really appreciate the quality of the Dandara build.
Neil Β· 7 June 2022
Agent replied Β· 12 June 2024
Congratulations on your new Dandara home! Thank you for taking the time to leave a great review. That's great to hear, we're delighted you're so happy with our service and the team.
β
β
β
β
β
5/5
TrustpilotHazelwood Dandara
Alanna has provided a first class service throughout our home buying process and guided us through at each step of the way. We managed to line up our dates perfectly and Alanna and the team worked hard to ensure our new home was ready in time for us. Alanna is warm, friendly and energetic and made the whole process as hassle free as possible.
Rachel Β· 28 June 2023
Agent replied Β· 12 June 2024
Congratulations on your new Dandara home! We're so pleased to hear Alanna has been so helpful, thank you for taking the time to leave such a great review.
β
β
β
β
β
5/5
TrustpilotGreat viewing this afternoon
Great viewing this afternoon. As always the team is knowledgeable and friendly
Tracey Β· 11 October 2026
Agent replied Β· 12 October 2026
Thank you so much for the 5-star review! We are delighted to hear that you had a wonderful experience with our friendly and helpful team.
β
β
β
β
β
5/5
TrustpilotGreat Service
Great ServiceWe have been fortunate to have Samantha and her team as our letting agents at our Dandara property for a number of years now. We have been impressed throughout by their professional and friendly service. It is always a pleasure dealing with them as any repair work required is organised quickly and efficently.
Mrs Β· 18 February 2024
Agent replied Β· 12 June 2024
Thank you so much for leaving such a great review, Samantha and the team will be delighted with your comments.
β
β
β
β
β
5/5
TrustpilotWillington - great service from Katie
My husband and I came in today for some information on a couple of the plots at Willington and was very impressed with the service and attention to detail.We would highly recommend Katie and her team.
Tanya Β· 22 December 2024
Agent replied Β· 12 June 2024
Thank you for leaving such a great review, we're delighted you're happy with the team at Saxon Park.
β
β
β
β
β
4/5
TrustpilotReally beautiful house
Sarah was very knowledgable about the houses, and she gave us the option of an escorted tour or for us to wander around ourselves. My only criticism ..was that we were unable to walk around a showroom of the house we were interested in.Beautiful house space.
Dorothea Β· 14 July 2024
Agent replied Β· 24 August 2024
Thank you for taking the time to leave a great review. Apologies you weren't able to see the house you were interested in, we typically only have one or two show homes to demonstrate. We'll keep in touch and let you know as the site progresses and there's more to see.
β
β
β
β
β
5/5
TrustpilotDandara Rentals Jersey
I have been dealing with Dandara Rentals in Jersey as a tenant for more than a decade. I can honestly say I've have always received efficient, courteous service from the team. There is always a prompt response to any issues I've had with the property.
Steve Β· 30 July 2024
Agent replied Β· 12 June 2024
Thank you so much for leaving such a wonderful review and for being such a loyal customer. The team will be so pleased with your feedback.
β
β
β
β
β
5/5
TrustpilotSupportive and helpful team!
Having had a challenging situation with selling original property in order to buy with Dandara - I honestly can say Kelly and her team have been incredible and patient. It is horribly stressful and they have helped so much with so many things. Still have people on site who are accommodating and really helpful as I don't know anything about new builds. If I could give more than 5 stars I really would!!
Lisa Β· 4 July 2022
Agent replied Β· 12 June 2024
Thank you for leaving such a wonderful review about Kelly and the team, we're so pleased they made your experience a special one. Wishing you all the best with your new Dandara home.
β
β
β
β
β
5/5
TrustpilotSARA AND REBECCA AT MILLER VIEW
What a great experience. From the first day walking into Miller View show house to getting into our new home. Sara and Rebecca were friendly and professional. They kept us updated and calm all the way through. Thank you for your amazing work ladies.
Sally Β· 7 August 2024
Agent replied Β· 24 August 2024
Many congratulations on your new home! We will pass your kind comments onto the team, we're sure they'll be delighted.
β
β
β
β
β
5/5
TrustpilotTHE SWEETINGS RESERVATION WITH BECKY 5 star
Recently reserved a plot from your new site at The Sweetings. From our online inquiry form to signing our paperwork today, Becky has been helpful, very quick on responses to our questions and professional! We are looking forward to buying our new home with Dandara and have said what a difference weβve received so far in terms of customer service compared to other new builds we looked at previously. Thanks again ! Becky & Dave
Rebecca Β· 20 March 2022
Agent replied Β· 12 June 2024
What great feedback; thank you! We're delighted to hear how helpful Becky was during your visit.
β
β
β
β
β
1/5
TrustpilotBEWARE of DANDARA RESERVATION CONTRACTS
I am an elderly, vulnerable 81 year old pensioner. In January this year we decided to downsize our home and thought that no 17 Willow Grove was ideal for our purpose.We paid a deposit and signed a contract on 21st January.Everything was fine until our contract expired due to other parties not being ready to exchange.As per contract terms I requested a refund of my depositI was told that their solicitor ( who Dandara will not name) has informed management that according to the Builders Code of Practice we must pay Β£750.00 in costs!We did not sign any Code of Practice and only signed a Reservation Agreement.The Reservation Agreement states;"The Buyer has the right to cancel the reservation at any time"."If the Buyer cancels the Reservation Agreement, the Seller agrees to payback the Reservation Fee less any reasonable administrative and any other costs incurred in processing and holding the reservation.""the range of such deductions will be between Β£0 and Β£0".Other clients of Dandara may recognise the wording?I can supply my original contract if needed.No refund has been forthcoming.Management has stopped returning my calls and does not answer any emails.That such a large high profile company should treat an 81 year old gentleman in such a manner is appalling.I fail to understand how they do not feel bound by a contract that they have signed?Reading other complaints in the review section it is obvious that one of their tactics about complaints is not to reply and trust that the complainant will lose interest.This is a WARNING for anyone contemplating signing any contract with Dandara be aware that the company feel that contracts are not for them and are not honoured.I am having to go to the Courts for a remedy of my contract.Hardly the way a huge, high profile company should behave?Michael F.
Michael Β· 9 May 2021
Agent replied Β· 12 June 2024
Dear Mr Feasey, we are sorry to hear that you have not had a positive experience with Dandara. Prior to receiving your review we refunded the full reservation fee as a gesture of good will.
β
β
β
β
β
5/5
TrustpilotBrendan McGill is a great asset toβ¦
Brendan McGill is a great asset to Dandara. We have received great guidance from start to finish in our three years renting with them. Always available when needed and honest advice.
Paula Β· 27 May 2026
Agent replied Β· 12 June 2024
We are so glad to hear about your positive experience. We truly appreciate your kind words!
β
β
β
β
β
5/5
TrustpilotThe Pines, Wallyford
Lorraine Hamilton was lovely since day one when booking me in for an appointment to have a chat for the plot that we are interested at The Pines, Wallyford. As being first time buyers she answered all our questions clearly.
Rossana Β· 5 October 2024
Agent replied Β· 25 October 2024
That's great to hear, thank you for taking the time to leave such a great review. Good luck with your first new home, we hope it's a Dandara one.
β
β
β
β
β
5/5
TrustpilotBoth Hannah & Chris at the other siteβ¦
Both Hannah & Chris at the other site were very helpful and informative.
Ali Β· 26 September 2026
Agent replied Β· 10 October 2026
We are so pleased to hear that our team provided you with such helpful and informative service. Thank you for sharing your positive experience!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.