Trusted Agent profile · Braintree

Dandara Eastern Braintree reviews

4.8

★★★★★ Excellent

1,629 reviews across 2 platforms

Panfield Road, Bocking, Braintree, CM7 5BJ

Part of Dandara Eastern, see every office.

Dandara Eastern's office in Braintree, at Panfield Road, is rated 4.8 out of 5 across 1,629 reviews on two platforms, including 6 Google reviews rated 4.8.

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4.8 / 5

6

Reviews on Google

This office

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1,623

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Braintree office, from every platform, shown as written. First names only.

5/5

Trustpilot

Perfect for first time buyers!

Dandara have made the first time buying experience as easy as it could be. From enquiring about the property to choosing kitchens and flooring, Jacqueline has been incredibly helpful. She has been amazing, suggesting mortgage advisors, helping us with affordability and guiding us through every step of the way. Couldn't recommend them higher!

Lewis · 26 December 2023

Agent replied · 12 June 2024

Thank you for leaving such a great review, we're delighted you've had such a great experience. Many congratulations on your new Dandara home, we're sure you'll be very happy there!

5/5

Trustpilot

Great customer service from Brendan

I have had nothing but positive experience with securing my flat. I was dealing with Brendan and he was efficient and helpful. He always got back to me quickly with any queries. He went the extra mile to help me get the perfect home I was after. Thank you Brendan!

Zanna · 26 February 2024

Agent replied · 12 June 2024

Thank you so much for your great review, Brendan will be delighted with your feedback.

5/5

Trustpilot

Susan Gordon has been brilliant at …

Susan Gordon has been brilliant at Dandara Aberdeen. From my initial phone call, through to reserving my home, Susan’s care and attention to detail was excellent. Her calm, personable manner totally reassured me and she was able to answer all of my queries very knowledgeably. Susan provided a first class service and I would thoroughly recommend her to anyone looking for a new home.

C · 19 February 2023

Agent replied · 12 June 2024

Congratulations on your new Dandara home! Thank you for taking the time to leave a wonderful review. Susan will be delighted with your comments.

5/5

Trustpilot

Massive shout-out to Hannah

Massive shout-out to Hannah with the Manor Park development! A great help!

Jack · 18 September 2026

Agent replied · 23 September 2026

We're so glad to hear about your positive experience with our team at the Manor Park development. We truly appreciate you sharing your feedback!

5/5

Trustpilot

Loved the house and we will put our…

Loved the house and we will put our house on the market. It was a pleasure talking to Victoria as she explained everything clearly and answered all our questions.

Richard · 23 May 2026

Agent replied · 2 June 2026

We're glad you loved the house and found our explanations clear. We appreciate your positive feedback!

5/5

Trustpilot

Answered all my queries

I visited Abotts place, Wavendon today to discuss about new house which we are interested and very with the information provided.Rebecca was very patient and knowledgeable. She has explained details, process and answered all the questions I had.

Sridhar · 24 September 2024

Agent replied · 25 October 2024

Thank you for leaving such a great review, we're delighted you had such a great experience with Rebecca, we hope to welcome you back soon.

5/5

Trustpilot

First home review

My partner and I are buying our first home together and want to thank Becky! Becky has been so pleasant and easy to talk to, answering all of our questions. So informative and so quick with any queries, she has made this process so easy and enjoyable!

Georgie · 17 April 2024

Agent replied · 12 June 2024

Thank you for your great review! We hope to welcome you back soon.

5/5

Trustpilot

Buying our house from Dandara

We are very happy to write a review for Dandara.The building quality and finish of the house was excellent and our experience was very positive. The whole team are very professional in their approach, specifically through their friendly, polite and helpful attitude. On the number of ocassions we needed help with small problems they were there straight away and ensured everything was sorted fast and to the highest degree. Thank you once again Dandara we are very happy in our new house.

Joe · 20 December 2024

Agent replied · 28 December 2024

Thank you for your kind review, we're delighted to hear about your positive experience.

5/5

Trustpilot

Quality of the build exceeded our…

Quality of the build exceeded our expectations, there was a wow factor when we first gained access. The handover on completion day with Gabriel was very good indeed. Sally in sales was great to deal with from day one and very helpful post completion.All round a happy experience.

Phil · 22 March 2024

Agent replied · 12 June 2024

Many Congratulations on your new Dandara home, we're sure you'll be very happy there. Thank you so much for leaving such a fantastic review, the team will be delighted with your comments.

5/5

Trustpilot

Terri is a fantastic agent

Terri is a fantastic agent. Always smiling, helpful and responding quickly with any queries I had. Reception staff at Dandara were always friendly and helpful when I moved in at the beginning of this year.

Mariann · 3 November 2024

Agent replied · 28 December 2024

Thank you for your great feedback!

5/5

Trustpilot

Abbots Place

I was very impressed at our visit to Abbots Place by the quality of the show homes and in particular the sales staff. They were super helpful and friendly. Would highly recommend based on experience so far, especially Jonathan. Very communicative and knowledgeable

Kt · 25 June 2024

Agent replied · 24 August 2024

What a fantastic review - thank you! Jonathan will be so pleased with your comments too.

5/5

Trustpilot

Alanna was extremely helpful

Alanna was extremely helpful, welcoming and knowledgeable. We have been very impressed with the communication throughout our enquiries and it’s very encouraging to know there is a sales team that cannot help you enough! If considering a move I’d definitely recommend going to see Alanna and the team.

Keiran · 19 March 2024

Agent replied · 12 June 2024

Thank you for leaving such a great review about Alanna, she will be delighted with your feedback.

5/5

Trustpilot

A lovely apartment in Westmount…

I have rented a lovely apartment at Westmount for 3 years, Everyone was very helpful and friendly, special thanks to Brendan Mc Gill and Terri Booth. Very professionally maintained, high standards in the up keep of such a wonderful development. very secure and fittings kitchen ect.. top quality!Thank you Dandara for fond memories and happy times in making my home at Westmount so special.

Jbelinda · 16 January 2023

Agent replied · 12 June 2024

Thank you so much for taking the time to leave a review, Bendan and Terri will be delighted with your feedback.

5/5

Trustpilot

Downsizing with Dandara

We are in the process of downsizing and are looking at purchasing a Dandara home at Hazledene Grange in Aberdeen. The sales staff have been extremely helpful, especially Andrea with whom we have had most contact. Any issues that we raised were dealt with promptly and to our satisfaction. Dandara are fortunate in having such an experienced and customer focussed sales team.

John · 20 March 2023

Agent replied · 12 June 2024

We're so pleased you had such a great experience. Thank you for taking the time to leave a review.

5/5

Trustpilot

Purchase of new home

From our initial enquiry the sales team, particularly Alanna, was very helpful and always followed up with information and replies to our various queries.Adrian, the assistant site manager, was particularly knowledgeable at the walk through and again followed up with providing plans etc we had asked for.

Gail · 29 March 2024

Agent replied · 12 June 2024

Many congratulations on your new Dandara home! Thank you so much for leaving such a wonderful review, the team will be delighted with your comments.

5/5

Trustpilot

Dandara, Ashgrove

We have recently moved into our fabulous new home and are delighted with it. The fittings and workmanship is excellent.We would like to thank Emma Waddle who was very helpful, cheery and was always there to answer any of our questions. It is the first time we have bought a new house and Emma was great at replying to us promptly. She is a credit to Dandara. The site manager and staff have also been brilliant.

Laura · 14 May 2021

Agent replied · 12 June 2024

Thank you Laura and Tam! We're delighted to hear you love your new home and we'll be sure to pass your kind comments onto Emma and the site team.

5/5

Trustpilot

Dandara Hazelwood

We have been in our Dandara home nearly 6 months now and are feeling very settled. From the initial sales to the after care we would not hesitate to recommend Dandara to anyone looking to buy a new home. Special mention to Alanna for all of her support throughout the process Rachel

Rachel · 12 December 2023

Agent replied · 12 June 2024

Congratulations on your new Dandara home! We're so pleased you've had such a great experience with the team. Thank you for taking the time to leave such a wonderful review.

5/5

Trustpilot

Our Fantastic New Home

We are delighted with our new home in Reayrt Mie, Ballasalla.

Al · 16 September 2026

Agent replied · 23 September 2026

We are so pleased to hear how delighted you are with your new home in Reayrt Mie, Ballasalla. It's wonderful to know that the finish and quality met your expectations and reflected what you saw in our show home. We are also glad that our sales team provided you with all the necessary information and support throughout the selection process, allowing you ample time to make decisions without feeling rushed. We pride ourselves on our polite and helpful staff, and we are happy that your interactions with our customer care team were positive and efficient. We appreciate your valuable feedback regarding access to properties nearing completion and will certainly take this into consideration as we continuously strive to improve our customer experience.

5/5

Trustpilot

Thank you Helen Quayle at Dandara

I have had the most pleasant experience dealing with Helen Quayle whilst purchasing my property from Dandara. She always kept me up to speed on what’s happening and is really very friendly. Thank you Helen for making this journey fruitful.

Nicole · 2 August 2024

Agent replied · 24 August 2024

Congratulations on your new Dandara home! Thank you so much for leaving such a wonderful review, Helen will be delighted with your comments.

5/5

Trustpilot

The on-site representative Alana was…

The on-site representative Alana was very pleasant and answered our numerous questions. She knew when plots would be available and the options related to them. She explained overall timescales and how the whole site would and had been developed. Many thanks.

Derek · 14 July 2024

Agent replied · 24 August 2024

Thank you so much for leaving such a wonderful review, Alanna will be delighted with your comments.

5/5

Trustpilot

Dandara Hazlehead

I have worked with Alanna and Andrea when looking for a new home. They are both very knowledgeable in the field and very pleasant to work with. They have gone above and beyond in many ways. Would definitely recommend dandara for two reasons, the quality of their workmanship in the homes and because of the two of them.

Chung · 30 June 2023

Agent replied · 12 June 2024

We're so pleased to hear Alanna and Andrea have been so helpful, thank you for taking the time to leave such a great review.

5/5

Trustpilot

Great sales team very helpful and…

Great sales team very helpful and press. Lovely hosues

Firstname · 26 September 2026

Agent replied · 10 October 2026

We're delighted to hear that our sales team was so helpful and that you found our homes lovely. Thank you for your wonderful feedback!

5/5

Trustpilot

Andrew Cruikshank at the sweetings

Andrew Cruikshank at the sweetings, East Malling has been fab! We’ve had a super stressful process moving but he has been really helpful the whole way through and put our mind at ease, We are so happy to now be in our forever home! It’s a beautiful estate by Dandara. Thanks Andrew and team

Leah · 10 October 2023

Agent replied · 12 June 2024

Many congratulations on your new Dandara home. Thank you for taking the time to leave a wonderful review, Andrew and the team will be delighted with your comments.

5/5

Trustpilot

Exceptional Tennant experience

I've rented 2 properties from Dandara, both with Brendan. The customer service I received on both occasions was exceptional from start to finish. I got in both properties very soon after the day I was shown around and the very few issues that I had during tenancies were resolved almost instantly. I can highly recommend letting through Dandara and can vouch for how great Brendan is at his job.

Cameron · 24 May 2022

Agent replied · 12 June 2024

Thank you so much for your great review of the company and of Brendan in particular, he will be delighted with your comments.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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