Whitegates Bradford reviews

★★★★★ 5/5

allAgents

"Good service great marketing..."

Good service great marketing of property we sold in a week with 3 offers Ella was very helpful and friendly nothing too much trouble.

Lorraine · 14 August 2024

★★★★★ 5/5

Google

We instructed Whitegate to sell our investment property in the centre of Bradford in January 2022. They advised us that the market for this type leasehold flat is difficult. Despite this there was a lot of early interested and an early buyer, who dropped out. A second sale was agreed shortly after. It has taken nearly a year to complete due to massive changes in mortgage market and getting vacant possession. Whitegates, and in particular Gail Wood, have been excellent throughout the process. Keeping me in formed, chasing solicitors, lender and buyer. An excellent service which I would recommend to anyone. Gordon Mitchell.

Gordon · 26 January 2023

★★★★★ 5/5

Trustpilot

We instructed Whitegate to sell our investment property.

We instructed Whitegate to sell our investment property in the centre of Bradford in January 2022. They advised us that the market for this type leasehold flat is difficult. Despite this there was a lot of early interested and an early buyer, who dropped out. A second sale was agreed shortly after. It has taken nearly a year to complete due to massive changes in mortgage market and getting vacant possession. Whitegates, and in particular Gail Wood, have been excellent throughout the process. Keeping me in formed, chasing solicitors, lender and buyer. An excellent service which I would recommend to anyone.

Gordon · 23 January 2023

★★★★★ 5/5

allAgents

"Sale of Investment..."

We instructed Whitegate to sell our investment property in the centre of Bradford in January 2022. They advised us that the market for this type leasehold flat is difficult. Despite this there was a lot of early interested and an early buyer, who dropped out. A second sale was agreed shortly after. It has taken nearly a year to complete due to massive changes in mortgage market and getting vacant possession. Whitegates, and in particular Gail Wood, have been excellent throughout the process. Keeping me in formed, chasing solicitors, lender and buyer. An excellent service which I would recommend to anyone. Gordon Mitchell.

Gordon · 23 January 2023

★★★★★ 5/5

Trustpilot

Great service....

From start to finish Max has been nothing short of amazing.Max and his team delivered great service in selling my apartment. He was always positive and pro active and delivered as promised. After the sale was agreed Max continued working to ensure the transaction completed smoothly. I would highly recommend Whitegates.

Fozia · 25 October 2024

★★★★★ 1/5

Google

I would like to post a horrible experience with white gates Bradford, for tenanting my property through them. Took fully managed package for the landlords and they got me the worse tenants who left me damages and loss of 15k despite I keep them asking for action. Despite being a regulated service provider, they did an extremely poor job in managing my property and I would like this post to be read by the director of the agency that it is really unfair that despite charging for the higher package the service provided was hardly basic. Ibrahim

ALVEOLI · 7 March 2024

★★★★★ 5/5

Trustpilot

Gail handled my sale through from start…

Gail handled my sale through from start to finish, my sale had its challenges due to the long chain I was in but what a trooper she was , she kept plugging away contacting all parties in the chain, she went above and beyond her job. Thank you Gail

Clair · 14 November 2022

★★★★★ 5/5

Trustpilot

Amazing team, great service

I bought my first house through Whitegates Bradford and recently just sold again with them. They have a great team of staff, always in touch and overall provide an amazing service. The only downfall to moving so far out of the area is that I’ll not be able to use them next time round! Thank you Gail, Max and all of your amazing team☺️

Colby · 4 February 2024

★★★★★ 5/5

Google

Kept really good contact throughout the process, get to the viewing on time, really polite, no complaints, thank you fiona for all your help

Daniel · 22 January 2026

★★★★★ 5/5

Google

Fiona showed my around a number of apartments arrived on time and help with sending out application forms that needed to be completed Fiona has a lot patience and is always helpful

Augustina · 11 November 2025

★★★★★ 5/5

allAgents

Absolute

I have recently purchased a property with the help of Whitegates. I must say that Max and Gail are absolute STARS!! They are both incredibly helpful, kind and proffessional. If I had any inquiries, they responded quickly and kept me calm when I got worried. Max tried hard to find me parking, although I am sure he did not need to do for me. Gail made sure I was on track throughout the whole process which is exactly what I needed as this is my first time buying a property and I did not have a clue of what to expect. I can not praise them enough!! Thanks a million Max and Gail!! Sincerely, Natasha

Natasha · 31 August 2022

★★★★★ 5/5

Google

After speaking with Fiona I came away with all our questions answered. Pleasant and easy to deal with Thankyou!!!

Natalie · 20 February 2026

★★★★★ 5/5

Google

Did an excellent job of selling my late Mother's property which sold quicker than I anticipated at a price I expected given the state of the market and its location in Bradford. Kept me up to date and offered good advice. Rates were transparent with nothing hidden (although like all estate agents, lowers ones would have been welcomed). Good job guys. Thanks.

Jamie · 20 April 2018

★★★★★ 5/5

Google

Service excellent so far. Before renting with them, I looked at multiple properties with Whitegates and every time they were eager to help. I'd like to thank Terry for offering excellent and honest advice on the locations I looked at, and Katie B for ensuring any queries were answered and that my time with Whitegates has been a smooth experience.

Benmetcalfe8 · 20 March 2019

★★★★★ 5/5

Google

Highly recommend Whitegates, they couldn't be more helpful and friendly! I will definitely use them again and recommend to my family and friends. Thanks for great service!

Lauren · 11 November 2025

★★★★★ 5/5

Google

I had a viewing with Karen, great knowledge and understanding in her role. Definitely recommend

Sanah · 20 February 2026

★★★★★ 1/5

Google

Very Greedy estate agents. Charges for everything and anything. I've been a landlord with this agents and they've been very incompetent with their service. EXTRA CHARGES FOR INVENTORY, CHARGES TO SERVICE S21 NOTICE, WON'T DO PERIODIC INSPECTIONS, NEVER ANSWER PHONE CALLS AND DON'T GIVE A DAMN ABOUT ANYTHING. I had to deal with TDS myself, never informed my utility provider, never helped with tenant went into arrears. All this at charging me the highest agent charges. I believe they also take commission from contractors as well. I have pre warned them that I will put a bad review, they did not cared. Pls pls avoid them at all cost.

LOKESH · 28 August 2023

★★★★★ 5/5

Google

Whitegates has let my property out for some time, always had good customer service , and when the time came to sell, helped me throughout and kept me updated. Special mention to Gail who went above and beyond. Highly recommend

Haris · 29 December 2022

★★★★★ 5/5

Google

Fiona helped me with the the whole letting process from viewing to application form to move in and is there to help when ever is needed

Thamer · 10 November 2025

★★★★★ 1/5

Google

Landlords, Beware!!! My experience with **Whitegates** has been extremely disappointing. Despite confirming in writing that a specific charge would not apply, I was repeatedly reminded about it for a service they failed to provide. This inconsistency has completely eroded my trust in their processes. The rent guarantee scheme, which should have paid out promptly, has been delayed due to what appears to be negligence on their part. The lack of resolution and clarity has left me feeling frustrated and let down. Landlords, beware! If you’re looking for reliable and professional service, I cannot recommend Whitegates. I hope they take this feedback seriously and improve their communication and handling of such matters.

William · 7 March 2025

★★★★★ 5/5

Google

We have now sold a couple of properties through Whitegates and we cannot recommend them enough. Both Gail and Hannaa were very proactive with regular communication. Both sales have gone through very smoothly and we will be using them again, so highly recommended. 👍PositiveProfessionalism

Majid · 11 June 2022

★★★★★ 1/5

Google

From the very start, I noticed a consistent lack of professionalism at this branch. Communication between team members is poor, and scheduling appointments seems to be a major issue. In a way, their consistency in being unreliable at least lets you know what to expect from the get-go! Working with them felt like dealing with a group of unmotivated summer camp dropouts who had no real interest in their roles, only in making life difficult for others when things didn’t go their way. For example, I tried to arrange an initial viewing - (by a non-subordinate - hint hint). That never happened because the person responsible took the day off and failed to delegate the task to a colleague even though I stressed the urgency and that I was travelling 4 hours. When I needed to schedule a second viewing/inspection, to help the branch - I proactively booked a date and time well in advance to avoid any confusion. Yet, even with that, two people couldn’t manage to coordinate it. Their response - “can you do 2 days prior to my suggested date”?!? Er..I would have chosen one of those dates if I could have done it right??? And I never received a written confirmation (email/sms) - I was told that they do not send out email or SMS confirmation….hmmmm..starting to think this branch belongs in the Jurassic era! The biggest disappointment, however, was the Sales Manager. You’d expect leadership to set the standard, but instead, reinforced the team’s sloppy work ethic. A member of staff kept telling me that she was just trying to do her job...and my response was "Don’t just do your job - do it BETTER!" If possible, I highly recommend trying another branch that services the same area. Their so-called accolades of being helpful and professional were nowhere near the mark. Good luck to future customers, hopefully, this review prompts the staff to step up and provide not just a service but BETTER service (baby steps)… if they’re capable of it. On a good note however, I got out of dealing with them unscathed! :-). Oh... Honourable mention to Gareth for showing me around a property and being welcoming - and that one star is for him - the one good apple!

Adrian · 28 February 2025

★★★★★ 5/5

Google

We have now sold a couple of properties through Whitegates and we cannot recommend them enough. Both Gail and Hannaa were very proactive with regular communication. Both sales have gone through very smoothly and we will be using them again, so highly recommended. 👍 …

Majid · 27 March 2022

★★★★★ 5/5

Trustpilot

cheers Abi

I was helped by Abi, she is fantastic, she explained the process at every stage, she was so helpful. I’m an amateur at sorting these things out so when Abi patiently explained it and i had so many questions i knew i would be in good hands. I would highly recommend.

Tan · 8 March 2021