Whitegates Bradford reviews

★★★★★ 1/5

Google

I wanted to reach out to share my recent experience with White Gates Services, as I had heard many positive reviews about Whitegates. Unfortunately, my experience has not reflected the high standard of professionalism I was led to expect. Throughout my time as a client, I’ve found it difficult to receive consistent updates or follow-up communications, even after repeated assurances from white gates team. Commitments to update me were often unfulfilled, which has impacted my confidence in your service. I believe that strong communication is essential to building positive client relationships. I hope this feedback is helpful and encourages more reliable communication in the future, as I genuinely wanted my experience to be as positive as others have found.

Arsalan · 7 November 2024

★★★★★ 5/5

Google

Great communication i spoke with Fiona to book the viewing and have the documents sent over and she was lovely, the gentleman who showed us the property was friendly and happy to answer any questions we had.

L · 20 February 2026

★★★★★ 1/5

Google

Do not use these guys . Nothing but a scam . I lost morthan £1500 only to he given a property full of mice dropping and dump. As well as broken kitchen . I will shortly upload pictures and videos too of that property

Asif · 20 December 2025

★★★★★ 5/5

Google

I had a great experience with this estate agent. Fiona handled all my queries really well and was always clear, professional, and helpful throughout the process. She kept everything well organised and made sure communication was smooth at …

Naqash · 22 January 2026

★★★★★ 1/5

Google

Giving 1 star rating because 0 isn't an option.. 1 is being too generous... I will never recommend this company to sell a property with. As a first time seller, we would have expected the right advice to be provided when selling a property. We had only hired whitegates, as we purchased the same property with them so they already had the previous history. We had Whitegates come to our property for a valuation. It felt as if we were in control as it seemed like, the price we wanted, would be in our hands. Nothing was realistic. We did state that we wanted a faster sale (Like anyone would) and was offered to put our beautifully presented property on auction. This option should never had been presented to us in the first instance. We had contacted 5+ local estate agents while the property was on market, and they all stated that our property was not an auction property. After this huge mistake of signing the contract, I am now stuck for weeks ahead before I can do anything. Whitegates had 'booked' many viewings in for our property, 6 of what we know, but we were told there were a total of 9.. where only 1 customer had physically attended the property, 1 attended viewing in a total amount of 16 calender days.. to note, there was another property on the same street as ours, which was marketed 1 day prior to ours and had 10+ offers within 2-3 days and was SSTC within 5 business days (different estate agents). That property went over asking price, and since then I was told that for ours 'It wasn't too bad'. What a shambles. Now I understand that when a company like whitegates tries to offer you an auction route of selling a property, they let their partner agent do all the hard work, while Whitegates sit back and relax and take 50% of the profits IF the property sells, doesnt matter to them how long it takes.. Would not recommend.

G · 8 October 2024

★★★★★ 5/5

Google

Brilliant customer service, something that cannot be said for a lot of estate agents in the locality. The lady (Fiona) I spoke to was a good communicator and effectively answered my queries and sent me the required documentation quickly . Great service and thank you.

Waseem · 26 November 2025

★★★★★ 5/5

Google

Ian, Sam and their team have handled the management of four of my properties since 2004. They are professional, courteous, hard working and have only ever sought to provide the best service possible for me and my tenants. Even when handling disputes they treat both sides with respect and seek a fair outcome. There have been occassions when they have gone so much further than the extra mile, for example, when dealing with legal matters or a block insurance issue. I'd have no hesitation in recommending them to anyone thinking of working with a letting agent. I think some of the reviews posted are from people who either haven't worked with them or are simply out to make mischief.

Karl · 20 March 2018

★★★★★ 5/5

Google

Absolutely fantastic! I highly recomend the team in Bradford. A special thank you to Gail, she speaks fluent Mortgage Broker and she without a doubt saved us weeks of back and forth. In constant communication throughout the process. The team was very accomodating with requests (e.g allowing me to book in kitchen fitters before my move in date at short notice). Keep up the great work!

King · 27 March 2022

★★★★★ 5/5

Google

Recently moved into an apartment in Bradford city centre with whitegates estate agents. Fiona Gardiner showed me around the apartment and was very patient with me helping me with the referencing process. Very professional people there and lm sure lll be be happy renting through them

Andrew · 6 November 2025

★★★★★ 5/5

Google

Very happy with professional services carried out by Mark Hardman. Very efficient and would highly recommend, I’ve bought and sold a number of houses over the years and I can say that Mark really knows his stuff

Janet · 22 January 2026

★★★★★ 5/5

Google

I had a great experience with this letting agency. Fiona, who showed me the property, was very friendly, professional, and punctual. She explained everything clearly and made the whole viewing process smooth and pleasant. I really appreciated her kind attitude and professionalism. Highly recommended!

Iga · 8 November 2025

★★★★★ 5/5

Google

I'm absolutely distraught at some the reviews and the overall rating as it stands. However I don't know if some are from actual clients which is worrying. I set up the business Google account years ago and I did not know how to respond to reviews as my 'social media skills' have been somewhat lacking. I will be asking genuine clients to add reviews to give a true reflection of Me, Whitegates and my Team. Regards Ian

Ian · 28 March 2018

★★★★★ 5/5

Trustpilot

Top Service !

I have been dealing with Whitegates for under 2 weeks and I must say Abi Clayton has given me 10/10 service. She has been extremely helpful and made sure I am on top of everything. i have messaged her at out of hours to which she hasn't minded. I would recommend Abi to anyone who wants to buy a property as she wastes no time without accomplishing the task.

Aqeel · 10 December 2020

★★★★★ 5/5

Google

This was our first time buying a house and with Whitgates (Bradford branch) the process was a breeze. We received excellent services from Gail and her team, they were most informative throughout the whole process offering advice, guidance and support. Definitely recommend as I would use there services again.

Henna · 5 July 2023

★★★★★ 5/5

Google

Excellent service from the sales team but especially Gail. Always happy to answer my calls and emails . Helped answer all my questions about the selling process .. would highly recommend selling a property through Whitegates Bradford . Also have to mention Ian and the lettings team who have always provided excellent service . Sam & Annabel 5 *

Asif · 30 June 2022

★★★★★ 5/5

Google

I have dealt with Whitegates for 9 years. Initially as a tenant. Later I bought my flat and after 7 more years, recently sold it. They are a great team, everyone played their part and my sale went like a dream. Special mention to Sam, Ian, James and Gail.

Robert · 9 June 2023

★★★★★ 5/5

Google

After consulting Josh over the last few weeks in starting my property journey, he has gone above and beyond to help me choose the right property for me, offering great advice every step of the way. Highly recommended!

Ben · 26 November 2025

★★★★★ 5/5

Google

At whitegates estate agents, Gale Wood and Max Oakland were so brilliant, efficient and proffesional and extremely helpful in the process of me buying a property. Everytime I needed some questions answered they were always there to help me. I would recommend them two to everyone because they are such nice people to deal with.

Mohammed · 30 September 2022

★★★★★ 5/5

Google

Excellent service and support from the lettings team. Annabel is always ahead of any questions and all issues are dealt with as quickly as possible with minimum disruption to tenants. Check outs dealt with professionally and fairly. Of all the letting agents I have dealt with In the last 20 years they are head and shoulders above the rest.

Shaun · 27 March 2022

★★★★★ 5/5

Google

Excellent service and support from the lettings team. Annabel is always ahead of any questions and all issues are dealt with as quickly as possible with minimum disruption to tenants. Check outs dealt with professionally and fairly. Of all the letting agents I have dealt with In the last 20 years they are head and shoulders above the rest.

Shaun · 20 March 2022

★★★★★ 1/5

Google

Avoid this estate agent. Worst experience of my life by renting property through them. Worst staff they just want to steal money from your deposit by making false claims.. Avoid renting this property through them 53 penny hill drive BD14 6NH. The landlady of this house make your life hell though her racist friend living next door to this house. I lived in this property for 7.8 yrs throughout this time I was continuously harassed, threatened by Annabel Myers (works at Whitegates ), landlady and her friend living next door of 53 penny hill drive and Whitegates failed to resolve any issues I was facing. They treat you like a rent prisoners and tried to controlled you. Soon I will be posting all the communications I had with this estate agent on different social media channels. I am also reporting them to trading standards and property ombudsman.

Emraan · 11 April 2024

★★★★★ 1/5

allAgents

Worst Experience of my

Avoid this estate agent. Worst experience of my life by renting property through them. Worst staff they just want to steal money from your deposit by making false claims.. Avoid renting this property through them 53 penny hill drive BD14 6NH. The landlady of this house make your life hell though her racist friend living next door to this house. I lived in this property for 7.8 yrs throughout this time I was continuously harassed, threatened by Annabel (works at Whitegates ), landlady and her friend living next door of 53 penny hill drive and Whitegates failed to resolve any issues I was facing. They treat you like a rent prisoners and tried to controlled you. Soon I will be posting all the communications I had with this estate agent on different social media channels. I am also reporting them to trading standards and property ombudsman.

Emraan · 5 April 2024

★★★★★ 1/5

allAgents

"Worst Experience of my..."

Avoid this estate agent. Worst experience of my life by renting property through them. Worst staff they just want to steal money from your deposit by making false claims.. Avoid renting this property through them 53 penny hill drive BD14 6NH. The landlady of this house make your life hell though her racist friend living next door to this house. I lived in this property for 7.8 yrs throughout this time I was continuously harassed, threatened by Annabel (works at Whitegates ), landlady and her friend living next door of 53 penny hill drive and Whitegates failed to resolve any issues I was facing. They treat you like a rent prisoners and tried to controlled you. Soon I will be posting all the communications I had with this estate agent on different social media channels. I am also reporting them to trading standards and property ombudsman.

Malik · 5 April 2024

★★★★★ 5/5

allAgents

Good service great marketing

Good service great marketing of property we sold in a week with 3 offers Ella was very helpful and friendly nothing too much trouble.

Lorraine · 15 August 2024