Trusted Agent profile
★★★★★
124 reviews across 2 platforms
8 The Green, Idle, Bradford BD10 9PR
Sugdens's Bradford office at 8 The Green is rated 4.4 out of 5 across 124 reviews on two platforms, including 122 Google reviews rated 4.5. The 2 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Bradford office, from every platform, shown as written. First names only.
5/5
GoogleFantastic experience selling my house. Louise is brilliant and was available start to finish with support and advice. No issues at all and wouldn't hesitate to recommend.
Hi Joanne, Thank you for your 5* review! We’re delighted to hear that you are delighted with your experience. If you need us again in the future please get in touch!
5/5
GoogleI cannot thank Mark and Amelia at Idle enough. They supported me through the sale of my fathers house with kindness and professionalism. They kept me up to date throughout the process and I will not hesitate to recommend them to friends and family. Thank you so much.PositiveResponsiveness, Quality, Professionalism, Value
Good afternoon Karen, Thank you for your 5star Google business review for Sugdens Estate Agents. We appreciate the positive comments about the business levels of professionalism and i have past on your comments to the staff and owners. Thank you
5/5
GoogleReally good service from all of the team to help sell our property. Organised appointment system for viewings and excellent communication throughout the process - amazing customer service, especially Louise!
Hi Leah, thanks for your kind review! We’re glad that you were able to experience the Sugdens way! I’ll pass your comments on to Louise who will be thrilled! Thank you once again.
5/5
GoogleI received the best possible service from Sugdens Idle who sold a property for me last week. Louise and Ruby were fantastic throughout the entire process. Would highly recommend.
Hi Ibrar, We are so glad that your transaction went smoothly, if you need us again in the future please get in touch!
5/5
GoogleExcellent Service from Sugdens Idle. Louise and Ruby were wonderful to speak to and kept me informed and updated on everything as the process went along. Recommended!
Hi Zain, thanks for your kind review, we always strive for excellence and pride ourselves on customer communication and experience. Thank you for your kind review!
5/5
GoogleI placed my house on the market with Sugdens in June last year. For various reasons, I didn’t move until 11 months later. The service and support given to me throughout was brilliant. Particular mention to Louise who kept me updated throughout and went above and beyond my expectations. Thank you to everyone in the Idle office who put up with me for so long. I can’t recommend this Estate Agent enough.
Hi Elinor, Thank you for your kind words. We thoroughly enjoyed working with you! Thank you!
5/5
GoogleGreat service from Sugden's from start to finish when selling my mums house. Constantly kept us up to date throughout. Special thanks for the excellent customer service from both Ruby and Louise. Thank you
Hi Ruth, thank you for the kind review! We always aim to keep our clients updated throughout the entire process!
5/5
GoogleExcellent Firm,Thank you Mark & Louise very helpful & supportive also helped in chasing solicitors and keeping me informed all the way until u finally get the keys for your future property definitely highly recommend and trust Sugden's to family and friends... thank you @ Sugden's and Team ...D hussain
5/5
GoogleI recently purchased a property through Sugdens and was very impressed with the service! Louise was lovely and very helpful throughout the process. I would 100% recommend them.
Hi Rebecca, I will be sure to pass your comments on to Louise who will be delighted! We always aim for the best service and are glad that we could deliver once again. Thank you!
5/5
GoogleCouldn't ask for a better service!! Louise was so lovely and couldn't help you enough, always quick on replies and made the process great! Great professional company!PositiveResponsiveness
Hi Melissa, thank you for your review. We are delighted to hear that you received excellent and efficient service from our staff. Thank you once again for your review!
5/5
GoogleSold my property with Sugdens idle and I couldn’t have asked for more, Louise was absolutely fantastic keeping both sides informed from start to finish, I would highly recommend Sugdens to anyone wishing to sell a property they certainly know how to look after customers. Thank you
5/5
GoogleI was a first time buyer, going through the process of purchasing a house on my own. I had been looking for a house for 4 years - and after poor service from multiple estate agents, within 6 months of singing up to Sugdens I found my dream …
Hi Kulvinder, We are so happy to hear that you were able to get your first house through … More
5/5
GoogleWould highly recommend Sugdens to deal with the sale of a property. Dealt with Louise throughout the process and even when things got very stressful, she was reassuring, professional and kept me informed every step of the way. Cannot thank you enough 🙂 …
1/5
GoogleI applied for a house which was on let, which i was then refused without an explanation. When I asked what the reason may be regarding my application so I can sort it out for future reference all I was asked was "have I been living in the UK all my life?" Being born and bred British and never have been asked that question in my life I was quite taken back. I was not given any other information even though they said they would give me a call back after speaking to landlord and all I can take from it was the fact my husband was on a spousal visa and they assumed he was not allowed to work in the country. I have never been discriminated like that in my entire life being 9 months pregnant I am quite hurt that due to not being british a house can be refused without looking at the fact if the person can afford the house or not. Never using Sugdens again! The house was then reduced after our refusal and still on the market at a lower price!
“In response to your google review. Regarding the property in question, we had more than one application and on occasions such as this we take instruction from the landlord who had decided to accept another applicant. We are obliged by law to ascertain whether an applicant has the Right To Rent in the UK. We apologise if the line of questioning regarding this criteria offended you in any way, however, we do not discriminate against clients based on their nationality. The tenant that was initially accepted subsequently withdrew their application due to their own personal circumstances. I apologise for any misunderstanding regarding your application and invite you to contact myself should you wish to discuss this further. Director, Mark Sugden.“
5/5
GoogleExcellent, professional service from initial valuation to completion of sale. Staff were knowledgeable, approachable, and kept me informed how the sale was progressing with regular updates. Even when there was a hic up down to my housing association Louise dealt with it swiftly and compassionately. Highly recommend Sugdens for anyone looking at an efficient professional estate agent
Hi Julie, Thank you! We are glad that you’ve been able to experience our excellent customer service!
5/5
GoogleWe are very grateful to Mark, Louise, and their IDLE branch team for their cheerful, courteous, and efficient work in selling our house and buying new house. They were very helpful and did their best as both sale and purchase had so many …
Hi Zahid, Thanks for your kind review! We pride ourselves on customer service and excellent communication. We look forward to working with you in the future!
5/5
GoogleThis is my first experience of using an agent to let my property and I will not look back , can’t understand why I have struggled on so long without this service. After numerous ‘issues with tenants ‘ a friend suggested I try contact Sugden’s as he had sold his property through them and was impressed by their level of customer service . I decided to give them a try , from the initial contact with the Lettings manager Julie, and her assistant Mary the whole process was seamless and extremely professional , I would highly recommend their efficient service !
Hello J BF, Thank you for your detailed 5* Google review on Sugden's and positive comments about the staff and support/services provided. We have passed on your comments to the staff involved and management.
5/5
GoogleOne of the most amazing teams my family and I had the pleasure of dealing with. Especially Louise Hancox, who dealt with our situation in the utmost professional and caring way possible with endless patience. Thank you so much again!!
5/5
GoogleSugdens provided me with a faultless service from my initial phone contact to completion of the sale. A special mention for Mark and Louise who were proactive, professional and not pushy. I would highly recommend Sugdens and will look to use them in the future should the need arise.
Hi, Thanks for your incredible review! We’re delighted to hear about your experience with Sugden’s. Mark and Louise are assets to the Sugden’s team and will be happy to hear of your kind review.
5/5
GoogleMy property is rented through the wonderful team at Sugden’s , Julie ,Mary and Polly offer a personal and professional service always , during the last 4 years everything has run so smoother than when I was attempting to manage all this myself , made my life much easier !! Would definitely recommend Sugden’s .
5/5
GoogleSugdens, in Idle, was everything I could have wanted from an estate agent and more. From the initial visit by Mark who was so sensitive and patient with me, following the death of my mother, through Ruby who was always cheerfully efficient on the phone and finally Louise who went over and above in holding my hand (metaphorically) and keeping me informed every step of the way. Thankyou so much.
Hi Adria, we are so thankful that you have had a great experience using Sugdens and got to meet a wide range of team members. I will pass on your comments to the team and thank you once again for your kind review. Thank you!
5/5
GoogleThank you so much for helping me. It is a pleasure to speak to any member of staff here. Julie has been professional and supportive throughout. Brilliant🤩 …
Hello Vikki, thank you for taking time out to write a 5 star review on Sugden's Estates & Lettings. We shall pass on your positive comments to the staff and Management Team. :-)
5/5
GoogleExcellent service from the staff at Sugdens. Louise in particular was always on hand if we had any queries. She updated us on a weekly basis even when nothing much had happened but at least we knew we hadn’t been forgotten. Sugdens provide a friendly, professional service at a competitive rate.
Hi Eileen, thanks for your kind review! We always pride ourselves on our communication and approachability. We are glad that you experienced this with us!
5/5
GoogleI used Sugdens in Idle to sell 2 properties over a period of 1 year. The 2 sales were not straightforward ( not Sugdens fault) but both were dealt with very professionally and communications were excellent. All the team were easy to deal …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sugdens's Bradford office has 124 reviews across two platforms: 122 on Google, 2 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Sugdens is rated 4.4 out of 5 across all 124 reviews, and 4.5 out of 5 on Google from 122 reviews, checked 9 October 2026.
Sugdens, 8 The Green, Idle, Bradford BD10 9PR.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
