Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have recently completed on a house sale with Sears for the second time. Rob came out to the house for the initial meeting, he's very knowledgeable and professional and give you confidence in the work they do. Once our house was on the market, the team were in regular contact arranging viewings and providing feedback, I could always reach them if needed. We had an issue during the later stages which was rectified satisfactorily which is often the mark of a good company. The stand out service was post sale from Virginia. We had a small chain but a tight deadline, her support and guidance through that time was invaluable and I'm very grateful for all of her help. One day, should we move again, Sears would be my first port of call.
Michelle · 23 October 2018
★★★★★ 5/5
GoogleI have used Sears Bracknell office for over three years to find then check the suitability of prospective tenants for my investment property. The services I use are collection of the first month’s rent, the security deposit and the check Out Fee together with the production of the Assured Shorthold Tenancy Agreement. The person I buy from who understands my need and has gained my trust is David Ramon. I highly recommend this man and the team he leads within Sears property rental business.
Bob · 23 October 2018
★★★★★ 5/5
GoogleWe've only been with Sears Property for a couple of months and they are fast becoming our favorite clients. As contractors, we are at the bottom of the property maintenance food chain, but dealing with Liz Way and Wendy Howlett on a daily basis is an absolute pleasure. If they are this friendly, helpful and professional to us contractors, imagine how well they treat their paying clients. Looking over all the reviews and 5-star ratings they already have, I can see that landlords and tenants are in good hands.
Jaco · 23 October 2018
★★★★★ 5/5
GoogleWe are in the process of buying a house and Daniel has been very helpful and professional and has had great communication throughoutPositiveResponsiveness, Professionalism
Olivia · 22 June 2021
★★★★★ 5/5
GoogleAs a landlord It is a pleasure having Amanda Jenkins manage our property. Amanda is friendly, and always handles any issues or queries efficiently and in a professional manner.
Andrew · 23 October 2019
★★★★★ 5/5
GoogleAfter the excellent service from David finding me the tenants, Kelly managed the remaining process to completion of moving in.
I have to say Kelly provided a very professional service, keeping me informed and clearly explained the options to me along the way. I have dealt with many estate agents and I have to say this is my first very positive experience that is worth mentioning.
Sears is honest, do what they say and provides a top class John Lewis service. I will not hesitate to use them again.
Chi · 23 October 2017
★★★★★ 5/5
GoogleAlthough the sales process was initially quite slow due to market conditions the property sold within the exclusivity period for a good price and the rate offered was favourable. Throughout the process representatives of Sears kept me informed as to the status of viewings and any feedback given. Once a buyer had been located Virginia at Sears made regular phone calls and sent emails to keep me informed as to the progress of the sales process and was invaluable as a liason between the buyer and myself. Now the sale is close to completion and contracts have been exchanged I can relax slightly, safe in the knowledge that the property is sold and all other details have been attended to. Sears' representatives knowledge of the local housing market and their advice have enabled the process of selling the property to be as straight forward as could be expected. I have had a very positive experience of using Sears Estate Agents and would recommend them.
Pete · 23 October 2017
★★★★★ 5/5
GoogleWe received a very helpful service from Sears. Virginia was very helpful during our purchase. She was always available to follow up queries and the venders. Fantastic service.
Stevie · 25 February 2020
★★★★★ 5/5
GoogleVirginia was always helpful and calm on what proved to be a very long property chain and hence took a long time from offers being accepted to exchange/completion
Mathew · 25 February 2020
★★★★★ 1/5
GoogleI called Sears Estate Agent for a house that has HMO potential in Bracknell area. I clearly informed the agent that my budget is £300k to £310K. The house was sold previously but buyer couldn't obtain HMO as the house need 2 bathrooms and size of rooms are too small to comply to the HMO so I leaned later on.
Sears not just wasted my time ( forgot my appointment to view) , but mislead to believe that the house is HMO while clearly is not when i start investigation through the council , mislead me to also believe the vendor would accept my budget etc
I think Sears are very dishonest, uses potential buyer to secure deals for others!. set people up. I think they want just anyone to get through the door so they show vendors that they are actively searching for buyers, they believe its quantities rather than quality and comparability etc, they Never listen to your needs and requirements.
Their valuation of properties are 10-15% more than market value.
I would stay away from Sears estate agents.
Thanks
Anonymous · 23 October 2016
★★★★★ 5/5
GoogleFantastic service from Wiktoria Kubat from the Sears, the best agent we worked with.
A · 22 December 2023
Agent replied · 21 March 2024
Thank you very much Anita, it is great to hear such lovely feedback for Wiktoria and we are pleased she could offer such great service.
★★★★★ 5/5
GoogleI have used Sears since their establishment for several sale and purchases. They continue manage my lettings. I have found them to be very professional, open, and transparent in their dealings. I have dealt with several local estate agents and none compared to the service received from Sears. I would not hesitate to recommend them to anyone.PositiveResponsiveness, Professionalism
Jamie · 10 January 2023
★★★★★ 5/5
GoogleSpecifically a positive review for Amanda J. We have lived in our property for 5 years, Sears and Amanda have been so brilliant, through the tough times and the good times. Responsive, professional, interpersonal excellence. I would personally use Sears and call Amanda if ever we needed property, what a refreshing business and what an amazing asset to that business. Well done guys, be proud - be very proud.
Peter · 29 July 2021
★★★★★ 5/5
GoogleAmanda has been most helpful in sorting out all issues related to our rental
Berkshire · 29 July 2022
★★★★★ 5/5
GoogleAmanda was super quick at responding to any of our queries with property maintenance.
Constance · 29 July 2022
★★★★★ 5/5
GoogleAdam has been so helpful in helping me find a property - it's great to know that he's so reliable and gets the job done! Thank you!!
Helen · 23 October 2019
★★★★★ 1/5
GoogleAVIOD AVIOD AVIOD....
Very unprofessional on the phone, fees are way to high and not competitive after getting several other quotes from local estate agencies. They clearly have no idea what they are talking about.NegativeResponsiveness, Quality, Professionalism
Darren · 22 June 2021
Agent replied
Dear Mr Webster,
We are incredibly disappointed to have received your review, we take all allegations very seriously and as a result I have personally taken the time to investigate your review thoroughly.
I have audited our entire database and unfortunately, I can't find any evidence of our company ever having any dealings with you. I have additionally spoken to the team in our branches who have also confirmed they have had no communication with a Mr Darren Webster.
We are a company that takes great pride in our service and I would kindly ask that you could contact me directly so I can resolve this matter urgently.
If we do not hear from you, we will have to conclude that this review is not genuine and unfortunately written by someone trying to damage our award winning reputation, which is personally damaging to each of my staff members who work tirelessly to provide excellent customer service.
Kind Regards
Oliver Hewitt
Area Manager.
T: 01344 481111
★★★★★ 5/5
GoogleI have had a great experience with Sears. Amanda in particular is attentive, responsive and conducts herself will full-professionalism. It is great to know that when issues do arise, I have full confidence that they can be corrected easily. I am sure this is not the case with all letting agencies so I can only express my absolute gratitude to the hard work that Amanda and Sears do to maintain such high standards.
Matt · 24 June 2020
★★★★★ 5/5
GoogleReally easy to deal with. Would highly recommend. Amanda has been excellent, any issues have been fixed quickly and efficiently!
Jake · 10 August 2021
★★★★★ 5/5
GoogleI had a very pleasant experience dealing with Sears. I highly recommend Yasmin.
Maria · 29 July 2022
★★★★★ 5/5
GoogleWe would like to thank the team at the Sears Bracknell branch for the excellent service they provided for the sale of our property in Martin's Heron Bracknell. The service was responsive and timely. We would like to mention Rob Franklin, Chris Feedon, Charles and Jonathan Breen in particular for providing a seamless service from valuation to after sales and completion.
Claire · 29 July 2022
★★★★★ 5/5
GoogleVery fast and friendly service. Special thanks to Joshua and team who were able to take me through the whole process.
Antonio · 29 April 2021
★★★★★ 5/5
GoogleDavid Raymond is a Professional and Agreeable Character and help me with any issues I might have had. I recommend him to any property owner renting it out.
Rhea · 23 October 2018
★★★★★ 5/5
GoogleVery pleased with Sears. Amanda is very helpful with all my queries and is very proactive in getting everything sorted. Would definitely recommend!
Jaspal · 15 October 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
