5/5
GoogleSecond moving experience with a letting agency and this one with Prospect was very smooth. They used move in assistant tools Tili and Goodlord and Fixflo for maintenance queries all of which are great tools.
Trusted Agent profile · Bracknell
Prospect Estate Agency Bracknell reviews
★★★★★
1,854 reviews across 2 platforms
36 High Street, Bracknell, RG12 1LL
Prospect Estate Agency's office in Bracknell, at 36 High Street, is rated 4.7 out of 5 across 1,854 reviews on two platforms, including 329 Google reviews rated 4.6.
Reviews
Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
Google5/5
TrustpilotBrilliant Service !!!
Brilliant Service !!!This is my 2nd contract renewal with Prospect, the process is easy, clear, fast, with no worries and highly professional.From all the letting agencies I have been dealing with in the past years, Prospect is my best experience.
5/5
TrustpilotProspect management service: Sasha Allen…
The service provided by Sasha Allen goes above and beyond what we would expect from a property management company. Nothing is too much trouble and Sasha acts quickly to ensure that our issues are resolved in a timely manner. Highly recommend
5/5
TrustpilotNatasha from Prospectus estimate agency…
Natasha from Prospectus estimate agency was very helpful and professional in helping me and my family find a home.
5/5
TrustpilotVery impressed by Prospect
Very impressed by Prospect. My house went on the market with a different agent but was not sold (although had many viewings).After 3 months I switched to Prospect and accepted an offer in the first 2 weeks.
5/5
TrustpilotExcellent Service First Rate
My enquiry and subsequent viewing was handled extremely professionally.
5/5
TrustpilotHelped with our first property
Great customer service, guiding us through the purchase of our first property. Responsive to email and available over the phone when needed. Really positive process so would definitely recommend. Shown around the properties by Adam and then passed over to Aimee.
5/5
TrustpilotThank you
I've been looking for a property for a while and struggling to find one suitable. Prospect has been brilliant and continuing my search, with particular mention to Beth who always goes above and beyond, very informative and helpful. Thank you!
5/5
TrustpilotLandlord/Tenant
I have been very happy with the service that Chloe Reilly has provided to both my tenants and myself ,the Landlord, keeping me informed of any issues that arise
5/5
TrustpilotMelissa@Prospect
I dealt exclusively with Melissa during our tenancy with Prospect. Whenever I spoke to her she was always friendly and happy to help. She is polite and professional and I rate her highly.
5/5
TrustpilotExtremely professional letting service
Extremely professional letting service. Prospect assign an agent (Beckie in our case) to assist in the communication process between the tenant and the landlord and the service we received from her throughout the tenancy was second to none.
5/5
TrustpilotGreat property manager
Our property manager, Melissa Fisher, has been so helpful in dealing with the transition between tenants. She has communicated brilliantly, dealt with issues quickly and anticipated problems that might arise. She also works really well with the other departments within the agency.
5/5
TrustpilotHighly Recommended
After renting with Prospect and the property manager Maria Proko for over a year now, we've experienced nothing but great service, cooperation, and support. We'd definitely recommend their services and the property Manager Maria Proko
5/5
TrustpilotReview for Julie Jacobs
Julie dealt with any questions we had in a swift and positive manner, which was ideal for us as we'd just moved in! Made the move-in process a stress-free one, which was greatly appreciated! Keep up the good work!
5/5
TrustpilotCommunication and responding
Communication and responding, Sasha AllenWe have recently acquired a rental property and as usual various issues needs to be addressed before tenancy starts. Sasha Allen provides outstanding support by addressing the matters effectively and in the timely manner.
5/5
TrustpilotI would recommend prospect estate…
I would recommend prospect estate agents as they are a great team and very conscientious about selling houses, they sold my house in no time at all. From selling my house right through to exchange the communication was brilliant.
5/5
TrustpilotA very reliable state agency
A very reliable state agency! Natasha and her fellow Agents are also very warm,welcoming, respectful and hospitable!
5/5
TrustpilotThe service I got was very quick and…
The service I got was very quick and professional.Kate smith who I had dealings with was informative and very helpful every time I had any questions. 10 out of 10
5/5
GoogleI rent with prospect since October and the customer service is amazing, in particular since Lily took over the management of my flat, she has been able to solve every issue I had and always being helpful and kind.PositiveValue
1/5
TrustpilotAbsolutely horrible agency
Absolutely horrible agency, made a mistake in trusting them to rent a flat in Reading. Will absolutely not be doing that again with them! They only ever respond when they need money, otherwise we never hear from them regarding our issues
5/5
TrustpilotI am in the process of selling a…
I am in the process of selling a property with Prospect Bracknell. So far I have been very impressed by everyone that I dealt with. I am also given many updates to tell me how the sale is going.
5/5
TrustpilotThank you
Overall, the service provided by Prospect was at high levels, every time we need them, either for signing contract prolongation or other issues related to the property. A big Thank you all!
5/5
TrustpilotMichael S
Michael S. and team have been very helpful, professional and knowledgeable. Always there at the end of the phone for any questions we have. It’s been very re-assuring to have this. Thanks you guys.
5/5
TrustpilotTop sale and exchange experience
Had a top sale and exchange experience with Prospect Bracknell. Especially the transaction team was very proactive. A special mention for Aimee. She's been actively following up with all parties ensuring a smooth transaction throughout the chain.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
