5/5
TrustpilotMelissa@Prospect
I dealt exclusively with Melissa during our tenancy with Prospect. Whenever I spoke to her she was always friendly and happy to help. She is polite and professional and I rate her highly.
Trusted Agent profile · Bracknell
Prospect Estate Agency Bracknell reviews
★★★★★
1,856 reviews across 2 platforms
36 High Street, Bracknell, RG12 1LL
Prospect Estate Agency's office in Bracknell, at 36 High Street, is rated 4.7 out of 5 across 1,856 reviews on two platforms, including 329 Google reviews rated 4.6.
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Reviews
Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExtremely professional letting service
Extremely professional letting service. Prospect assign an agent (Beckie in our case) to assist in the communication process between the tenant and the landlord and the service we received from her throughout the tenancy was second to none.
5/5
TrustpilotGreat property manager
Our property manager, Melissa Fisher, has been so helpful in dealing with the transition between tenants. She has communicated brilliantly, dealt with issues quickly and anticipated problems that might arise. She also works really well with the other departments within the agency.
5/5
TrustpilotHighly Recommended
After renting with Prospect and the property manager Maria Proko for over a year now, we've experienced nothing but great service, cooperation, and support. We'd definitely recommend their services and the property Manager Maria Proko
5/5
TrustpilotReview for Julie Jacobs
Julie dealt with any questions we had in a swift and positive manner, which was ideal for us as we'd just moved in! Made the move-in process a stress-free one, which was greatly appreciated! Keep up the good work!
5/5
TrustpilotI would recommend prospect estate…
I would recommend prospect estate agents as they are a great team and very conscientious about selling houses, they sold my house in no time at all. From selling my house right through to exchange the communication was brilliant.
5/5
TrustpilotA very reliable state agency
A very reliable state agency! Natasha and her fellow Agents are also very warm,welcoming, respectful and hospitable!
5/5
TrustpilotThe service I got was very quick and…
The service I got was very quick and professional.Kate smith who I had dealings with was informative and very helpful every time I had any questions. 10 out of 10
5/5
GoogleI rent with prospect since October and the customer service is amazing, in particular since Lily took over the management of my flat, she has been able to solve every issue I had and always being helpful and kind.PositiveValue
1/5
TrustpilotAbsolutely horrible agency
Absolutely horrible agency, made a mistake in trusting them to rent a flat in Reading. Will absolutely not be doing that again with them! They only ever respond when they need money, otherwise we never hear from them regarding our issues
5/5
TrustpilotI am in the process of selling a…
I am in the process of selling a property with Prospect Bracknell. So far I have been very impressed by everyone that I dealt with. I am also given many updates to tell me how the sale is going.
5/5
TrustpilotThank you
Overall, the service provided by Prospect was at high levels, every time we need them, either for signing contract prolongation or other issues related to the property. A big Thank you all!
5/5
TrustpilotMichael S
Michael S. and team have been very helpful, professional and knowledgeable. Always there at the end of the phone for any questions we have. It’s been very re-assuring to have this. Thanks you guys.
5/5
TrustpilotTop sale and exchange experience
Had a top sale and exchange experience with Prospect Bracknell. Especially the transaction team was very proactive. A special mention for Aimee. She's been actively following up with all parties ensuring a smooth transaction throughout the chain.
5/5
TrustpilotChloe provides excellent service
Chloe provides excellent service. She has always been professional in her dealing with both parties. She has arranged for all necessary repairs and informed all information.Thank you.
5/5
TrustpilotI rent with prospect since October and…
I rent with prospect since October and the customer service is amazing, in particular since Lily took over the management of my flat, she has been able to solve every issue I had and always being helpful and kind.
5/5
TrustpilotHazel - Great Property Manager
I have been letting a flat through Prospect for almost 4 years now and working with Hazel Sims in particular has been a dream. She is friendsly, pragmatic, empathetic and very responsive. A delight.
5/5
TrustpilotSasha Byrne- Prospect
I am very pleased with the service provided by prospect via Sasha Byrne. She responds to the enquiry in the timely manner and when is needed she will do the follow up without prompting.
1/5
TrustpilotDreadful
Dreadful, no care for tenant. I can't wait for Section 21 to be voided!
5/5
TrustpilotOverall a superb experience
Overall a superb experience. Quick and helpful responses and advise. Kurt Owen handled everything promptly and professionally. This is more than ever appreciated, considering the current situation in the middle of a pandemic. He really goes the extra mile!
5/5
TrustpilotExcellent service from Beth
Beth's attentiveness is always second to none and she has been great with dealing with my queries no matter how big or small! I would highly recommend dealing with Beth.
5/5
TrustpilotI rented out my property with prospects…
I rented out my property with prospects for 8 years. They did an amazing job even with one difficult tenant. Their advice to deal with the situation was crucial to come up with a positive outcome.
5/5
TrustpilotBethany Murphy
Bethany Murphy I felt very welcome when looking to purchase my first house , very good skills , knew exactly what I was looking for 100% needs to be recognized for her hard work Thank you again
5/5
TrustpilotThx Bethany
I have been dealing with Beth for the majority of my house search and I think that it would be a very stressful process if she was not here to help.. an asset to the company!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Prospect Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bracknell.
