Trusted Agent profile · Bracknell
★★★★★
1,854 reviews across 2 platforms
36 High Street, Bracknell, RG12 1LL
Prospect Estate Agency's office in Bracknell, at 36 High Street, is rated 4.7 out of 5 across 1,854 reviews on two platforms, including 329 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Prospect Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bracknell.
Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
5/5
TrustpilotSasha has been great
Sasha has been managing my property for four months now. She has dealt with a tenancy renewal and organised redecoration. All correspondence has been polite and friendly, and importantly patient (as I often need reminders) and everything has gone well.I have found her professional and helpful, and hope that she will stay managing my property in to the future as she is very good.
5/5
Trustpilot5 stars from start to finish
Thank you to all the team at Prospect Warfield but a special thanks to Paul & Beth who most of our dealings were with. From the moment Paul stepped through the front door to the day I handed the keys over they were professional, respectful & extremely helpful despite all the issues that were thrown at them. If you are in Warfield & you want to sell your house just ring Paul.
5/5
TrustpilotSasha Byrns - Property Manager
Sasha has been managing our property for some time and she has done it with great care and attention. She informs us of things that need addressing and tries to resolve any issues promptly and in a professional manner. We are very pleased with the high level of service she has provided us with and would like to recommend her as a property manager.
5/5
TrustpilotI have been renting out my property…
I have been renting out my property with Prospect for a couple of years and Lily has been my Property Manager for most of that time. I have found her to be a pleasure to deal with. She is very professional, approachable and efficient. She has always dealt with any arising issues promptly. She is a real asset to your company.
5/5
GoogleI have worked with Julie Wilson and Sarah Corradine over the last 6 months. They do a fantastic job and help me with issues that I have regarding my property. Making it go a lot smoother for me. Thanks you for your help.
Thank you for your 5 star review!
4/5
TrustpilotWell done Bernadette we finally sealed…
Well done Bernadette we finally sealed the deal. You were always available and guided us where you could. Thank you for the quick responses. Best wishes Nigel and Ruth
5/5
TrustpilotCompletion
We have completed today after a few ups and downs along the way .We have been impressed by the team and especially Dan who has worked hard to get us over the line . He has been professional,reactive and responsive the sale and chain where not straight forward and he has been proactive in resolving problems .Many Thanks Jamie
5/5
Trustpilot5* experience with Prospect
Natasha was very knowledgeable and helpful throughout my buying process. Really a great help in getting everything across the line for us and keeping us updated regularly. Will definitely be using Prospect again in the future and recommending to any friends and family who are looking to sell/buy.
5/5
TrustpilotOverall a very positive experience
Beth Murphy & the team at Prospect sold our home very quickly. They kept us well informed call the way.Beth is very positive & pro active.Overall a very positive experience!
5/5
GoogleI would just like to writing to say Chloe wise from prospect is the most helpful and delightful person i have ever spoken to and every time you call her and ask for something to be done she is there for you. I work some very awkward hours and only have certain times i can do things but how ever small the job Chloe is there for you and that means alot. So i thank you Chloe for being so helpful and if a promotion should arise i believe you would be the perfect candidate to fit the position. Great customer service polite so keep up the good work. Paul smith Crown wood.
5/5
GoogleThere are Estate Agents and then there is Prospect. I have bought a flat through them, and continue to use the marvellous Laney Thompson at the Reading Branch to manage it on an ongoing basis. I have always found them professional, friendly and easy to deal with. So far as the Property Management is concerned, Laney has been really efficient in taking the pressure of day to day management away from me and providing a service other Agents must envy.
5/5
GoogleI am new to the UK and after finding a property online I sent an information request. Olivia made arrangements to meet me the day that I landed in the UK to have a look at prospective properties. I met Olivia the evening that I landed and she immediately arranged for me to see a property the next morning that seemed to meet my requirements. The property was perfect and thanks to Olivia I had the perfect home after only one day in the country! Thank you Olivia for all your assistance and your professionalism! I'd gladly use Prospect again and recommend it to anyone else looking for property.
5/5
GoogleSeeking a house that caters for pets has been difficult. We first dealt with Olivia at Bracknell who found us numerous properties and finally found us the ideal home. From there we have been dealing with Laney who arranged the paperwork and has been amazing in getting all the little bugs of moving into a new home ironed out , chasing contractors and getting answers back in record time from the Landlord. Anything we have had queries about, anything needing fixing and Laney has expedited the issue promptly, efficiently and above all a continual level of feedback as to what is happening and when. This has really made the move far less stressful then it could have been.
5/5
GoogleLaney Thompson is my Property Manager. She manages a few of my properties. I have always found her to be very efficient, detailed and extremely professional. Whenever a issue arises with one of my properties she deals with it calmly and confidently. As I am usually so busy with my children and other things I feel I can always rely on her to make the right decisions on my behalf. When issues are a little more complex she manages to provide great advice. Laney is an absolutely exceptional Property Manager and a very pleasant person. I find it is always a pleasure to deal with her. Thank you, Laney
5/5
GoogleI was really pleased with the service I received from Prospect (Bracknell branch), I only dealt with Olivia and she was really helpful. We were looking for somewhere that would allow a dog which we didn't realise would be so difficult as this was the first time we were renting. We had a property that we really liked but we didn't get accepted and she was so helpful and found us another property the next day. She listened to what we needed and only ever sent me the details of properties that we would be interested in, not like some of the other agencies around that rang me constantly offering me properties that either didn't allow a dog or was more rent than we were willing to pay so it was a lot of time wasting. I also liked the fact that I only dealt with 1 person and didn't have loads of phone calls from numerous people at the agency. I would recommend Prospect to anyone else who needed an estate agent and when the time comes for us to buy a property we will definitely be using them.
5/5
GoogleI commissioned Prospect estate agents to market my 3 bedroom property to the rental market. I had spoken to several local agents about the opportunity with regards to acting as agent for the rental of my 3 bedroom house which had recently been refurbished to a high standard. Initially I chose a competitor and it soon became clear that the service from this competitor was unsatisfactory. As soon as I approached Prospect about marketing my property things began to change. Jake Harley secured a high quality tenant after only 6 days of marketing, at the full asking price. I have selected the fully managed service from Prospect, my Property manager, Chloe Wise has been excellent. Chloe has responded proactively and promptly to the few minor issues that have been raised by both tenant and myself, resolving these issues without fuss to everyone's satisfaction My tenants have left a very positive review about the service they have received from Prospect and I heartily concur
5/5
TrustpilotHouse sale
Prospect have been able to guide us through the entire process of our house sale. Their experience made all the difference.
Hello Paul, Thank you for the 5 star review. We're please you had a great experience. Kind regards
5/5
TrustpilotAshleigh Ackermann 5 Star rating
Ashleigh Ackermann 5 Star rating, very easy to talk to and very helpful every time. One of the best I have the pleasure of dealing with.
5/5
TrustpilotI have sold my house with Prospect in Bracknell
I have sold my house with Prospect in Bracknell.it’s been a bumpy ride at times.The team I have dealt with were professional and reliable at all times.My calls were always answered or replied to, nothing was ever too much. Special thanks to Ricky, Connor, Bekah & the two agents showing my house. Many thanks guys you’ve been amazing.
5/5
TrustpilotGreat Agency and Lily Sines a pleasure to deal with
I rent a property through Prospect and from the start to now, 2 years in, they have always been great to deal with. In particular, my main contact Lily Sines has been fantastic throughout, and continues to be great. Lily always replies quickly, is friendly and extremely helpful, and continuously communicates updates with any subjects I have reached out about.
5/5
TrustpilotLily Sines
Over many years I've had several managers to look after my property. By far the most professional and helpful is Lily Sines at Prospect. I cannot praise her highly enough. Lily is always 'on the ball', quick to respond, kind, looking to be positive and help with any issues. I would recommend Lily Sines at Prospect to any potential landlords.
5/5
TrustpilotWe have had a very positive exprience…
We have had a very positive exprience working with Nikki Gardner. I highly recommend her. It has been a great experience working with Nikki!
5/5
TrustpilotThank you Beckie for the great follow up
Just wanted to express my gratitude to Beckie for checking in with me after we moved in. The landlord swiftly fixed the kitchen floor and the water tap, as well as the garden fence. and we realised that her diligent follow-up was the reason behind this. :)thank you Beckie :)
5/5
TrustpilotWonderful experience
We have just today completed on our house purchase, from start to finish it has been absolute pleasure going through the process with Beth Murphy. I cannot recommend Beth and the Wokingham branch enough.
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Tell us what you need and we'll put you in touch. Prospect Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bracknell.
