5/5
TrustpilotHappy Tenants
Our experience with Leaders is truly amazing,staffs are very accomodating and approachable.Thank you is not enough as we secured a house that is very accesible and walking distance from our workplace.
Trusted Agent profile · BRACKNELL
Verified
Leaders Bracknell reviews
★★★★★
6,258 reviews across 1 platform
81 High Street, BRACKNELL, RG12 1DZ
Leaders's office in BRACKNELL, at 81 High Street, is rated 4.1 out of 5 across 6,258 reviews on 1 platform. See how it compares with other estate agents in BRACKNELL.
Reviews
Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThe follow up was great
The follow up was greatand the problem fixed less than 24 hours
Agent replied · 20 September 2023
Dear EhsanCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGood service
Folks were helpful in finding the right property and quick to respond to queries as well. Overall, very satisfied.
4/5
TrustpilotVery good experience...
am happy with the service i received from Leaders, Redhill. They are very professional and very co-operative. Thanks Sreenivas
5/5
TrustpilotBig thanks to Jo Lawrinson for being so…
Big thanks to Jo Lawrinson for being so friendly and helpful and getting any issues sorted promptly. Very good customer support.
Agent replied · 20 September 2023
Dear Dale,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotVery helpful
Very helpful, and went the extra mile to ensure we were kept informed and hassled people when needed. Very friendly and efficient.
Agent replied · 20 September 2023
Dear Ian Metcalfe,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotLeaders in the Old Town of Poole.
Leaders Estate agents in the old part of Poole Town are excellent. They listen to your requirements . This is a warm friendly office where nothing is too much trouble. They have kept us up to date as to properties that may be of interest. The location is great and they are certainly part of the local community and know what is happening around the area.
4/5
TrustpilotGood service. Recommended.
Leaders has been my letting agent for the past 17 years, I have found the staff very helpful and are willing to help and provide me with advice when required. Happy to recommend their service.
Agent replied · 20 September 2023
Hi Liu, thank you for taking the time to leave a review. We are delighted you have been happy with the service and would recommend us.
5/5
TrustpilotGreat team work
Great team work, very professional and helpful. We can’t thank you enough.
Agent replied · 20 September 2023
Dear Ana Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotCustomer satisfaction and excellent…
Customer satisfaction and excellent communication.Dear Eloise Morris, thank you so much for the huge satisfaction, she deserves some award so professional, cool and friendly. And a big thank you to all the leaders team.
5/5
TrustpilotHad a very helpful young lady at…
Had a very helpful young lady at Leaders her name was Leah. I would definitely recommend her.
Agent replied · 20 September 2023
Dear WibbsCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotI haven't yet got any response from Mr
As you told, I have kept you (customercare at the rate lrg.co.uk) in email, Request you, please check and do the needful.
Agent replied · 20 September 2023
Dear Sir/MadamWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.Many thanks, Customer Care Team
5/5
TrustpilotThe entire team was very supportive…
The entire team was very supportive throughout the process. I really appreciate their professionalism and swiftness. They helped put an end to our 3 months of being homeless in England.
5/5
TrustpilotI was looking for a flat for some time…
I was looking for a flat for some time and came across Malik at Leaders. He was very professional and helpful. He made the whole process from the viewing to placing offer, and references very easy. Thank you.
5/5
TrustpilotLeaders personell were always eager and…
Leaders personell were always eager and timely with very knowledgeable advice. Very professional staff who were always very polite.
Agent replied · 20 September 2023
Dear Dustyn,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
1/5
TrustpilotUtterly useless
Utterly useless, stay far away. Only bad experiences as a tenant!
Agent replied · 20 September 2023
Dear Bradley Nelder,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
5/5
TrustpilotGreat communication by Ben and the…
Great communication by Ben and the Loughborough team to help me find my perfect rental home. Nothing was too much trouble.
Agent replied · 20 September 2023
Dear David,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotAwful company, awful service- would never recommend
No support towards tenants, lack of transparency from the company. They don’t reply to you when you need them too, just send harassing emails when they want stuff from you, or hounding you for money you don’t owe.
5/5
TrustpilotQuick
Quick, prompt, useful email replies to any questions, or confusions I had.
Agent replied · 20 September 2023
Dear Ben Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotAvoid at all costs
Avoid at all costs. Find any excuse to withhold your deposit and will screw every penny that can out of you. Also the staff in the Bedford office who I had the misfortune to deal with were rude arrogant and a disgrace to this industry
5/5
TrustpilotCustomer care is important to us so we really appreciate
Customer care is important to us so we really appreciate .Thank you everyone for your support and help.
5/5
TrustpilotAbove and beyond
Once again I have received excellent and professional services from the Mansfield office on a relet on one of my properties.
Agent replied · 20 September 2023
Dear Stephen,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotLeaders, Stamford - Bertie Fenner
Bertie Fenner, Stamford branch, has personally supported the rental of our property for the last ten years. Her support, knowledge and professionalism is invaluable. I would most certainly recommend Leaders as a management agency.
Agent replied · 20 September 2023
Hi Angela, we are really pleased that you are satisfied with the service you have received over the number of years you have been with Leaders. I will ensure your kind comments are passed onto the Stamford branch! Many thanks.
5/5
TrustpilotFantastic help from the Leaders team
Fantastic help from the Leaders team, renting out my property. Especially to Marcus Leek who made sure it all went smoothly.
Agent replied · 20 September 2023
Dear Karen,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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