Trusted Agent profile · Bracknell · Berkshire

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Duncan Yeardley Estate Agents Bracknell reviews

★★★★★ Excellent

1,538 reviews across 3 platforms

9 Crown Row, Crown Wood, Bracknell, Berkshire, RG12 0TH

Duncan Yeardley Estate Agents's office in Bracknell, Berkshire, at 9 Crown Row, is rated 4.9 out of 5 across 1,538 reviews on three platforms, including 1,191 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Duncan Yeardley Estate Agents won in 2026.

Google logo

4.9 / 5

1,191

Reviews on Google

This office

Facebook logo

4.8 / 5

149

Reviews on Facebook

This office

Trustpilot logo

198

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Bracknell office, from every platform, shown as written. First names only.

5/5

Google

We have had a really happy experience selling our property through Duncan Yeardley. From the (warm and thorough) initial quotation meeting with Ashleigh to the getting our house on the market in a timely and straightforward way, to quickly …

Kat · 22 August 2024

Agent replied · 9 May 2024

What a lovely review that has put an even bigger smile on all of our faces! Thank you so much for taking the time to leave such lovely feedback for our sales team, who are thrilled to have made it such a happy experience for you.

5/5

Google

DY have been absolutely fantastic from the very beginning. The excellent, prompt communication from Vivien, and the A* viewing experience provided by Liam have allowed my partner and I to find our perfect place. In particular, I can't thank …

Dan · 22 August 2024

Agent replied · 26 July 2024

We are thrilled to hear our lettings team have helped to find your perfect home! Thank you so much for the lovely feedback and recommendation, it's hugely appreciated.

5/5

Google

Since first contacting Duncan Yeardley Estate agents speaking to Judy , my experience of purchasing my property has been 1st class . Callum has gone above and beyond to ensure a normally stressful experience was carried out with both …

Neil · 22 August 2024

Agent replied · 26 July 2024

Thank you for taking the time to leave such lovely feedback for Callum, Judy and the team. We’re so pleased to hear they have made it a first class experience. Thank you!

5/5

Google

I've used Duncan Yeardley as my lettings agent for my house round the corner from them since my prior agent was taken over by a less than amusing bunch. From the first meeting to discuss the service I needed and that they could provide to the selling of my house several years later they have provided me with excellent advice, good tradesmen, quick and effective property management. They took on the work and their management did not intrude into my life. That's all I could ask for. When selling the house for me they took it on, managed the sale around both COVID19 and the needs of the existing tenant, working closely with me, the tenant, and the buyer's chain to hold the sale together in remarkably difficult circumstances. They achieved a sale price that pleased us both. Better, they overcame a tiny hurdle for me on contract exchange day with grace and charm. What I like most is that they have a passion for excellence and customer service. Their staff are human, and when they make a very rare error they put it right.PositiveResponsiveness, Quality, Professionalism, Value

Tim · 27 July 2020

Agent replied · 25 October 2023

Thank you very much Tim for the 5 star review. It has been a pleasure working with you and we're so pleased that the team have delivered an excellent service for both the let and sale of your property. We wish you all the very best for the future.

5/5

Google

After Being with another estate agent for 20 +2 weeks we have had a totally different experience with Duncan Yeardley. Really appreciate the way we have been treated by Duncan Yeardley’s staff. The sales staff have been absolutely amazing they’ve kept us informed every step of the way. Always greeted with a warm welcome they leave your house as they found it after a viewing and they accommodate pets and take their feelings into consideration as they are part of our families. The team give regular progress reports following Sold STC Caution: would advise one requests one member of staff keeps one in the loop as we did get conflicting info nearer the end of the purchase from other members of staff. Would Definitely recommend that one uses Duncan Yeardley to sell one’s property *****

P · 27 July 2020

Agent replied · 26 July 2024

Thank you Paula-Elizabeth for the lovely feedback, it's much appreciated. We're delighted that you enjoyed working with our amazing team.

5/5

Google

Nothing but amazing customer service from start to finish. Really appreciated all the help, support and efficient communication, especially due to us selling from abroad. A massive thank you to Nick, much appreciated. Would most definitely recommend.

Robert · 26 October 2017

Agent replied · 25 October 2023

Thanks very much for the positive feedback Robert. Really pleased you enjoyed dealing with us.

5/5

Google

Happy dealing with Vivian & Jess. Very professional and smooth onboarding process.

Matt · 22 August 2025

Agent replied · 8 December 2024

Thanks so much Matt, for taking the time to leave a positive review review for Vivien and Jess, it's very much appreciated.

5/5

Trustpilot

Amazing Customer experience!

Not only we bought our flat nearly 2 years ago with DY, but also sold it this week with them as well. The experience has always been superb. Callum, Mandy, Gina & Chantelle have been absolutely amazing and really helpful throughout the process, couldn’t really ask for more! Wouldn’t hesitate for a minute doing business with them. If you are looking for quality, they are your A-Team.

Matias · 7 October 2022

Agent replied · 22 October 2024

Thank you so much, Matias, for the wonderful feedback and 5-star review for the team. We really do appreciate your business and continued loyalty!

5/5

Google

From when we first met Keith, we knew Duncan Yeardley was going to be the right estate agents to sell our house in Burnmoor Chase, Bracknell. Callum has also been excellent along the way and also assisting in purchasing our next home. Would definitely recommend to anyone buying or selling to get in touch. Can't fault them at all - Many thanks.

Sid · 26 March 2023

Agent replied · 25 October 2023

Thank you so much for choosing the team at Duncan Yeardley to sell your home, and for taking the time to leave such a lovely review and recommendation.

5/5

Google

I've had the pleasure to deal with Vivien, who proved to be extremely helpful and professional. Prompt replies, deep knowledge of the sector, very good at keeping me up to date on a regular basis. Can only recommend A++++

Levente · 22 August 2024

Agent replied · 12 December 2023

Thank you for the great review! We're thrilled to hear that Vivien has made your experience with us top-notch. We believe in going above and beyond for our customers, and it's fantastic to know we hit the mark.

5/5

Google

A really good experience selling my property through Duncan Yeardley. Judy especially went over and above, pulling out all the stops to make the process as smooth as possible during a really stressful time with an overzealous surveyor. …

Sally · 22 August 2024

Agent replied · 27 February 2024

Thank you so much for your wonderful review! It seems Judy has once again donned her superhero cape, deftly navigating the perilous realm of overzealous surveyors to ensure a smooth sale. We're thrilled to hear that our team provided the level of service that left you feeling supported and (relatively!) stress-free.

5/5

Google

Great experience from start to finish, certainly putting to bed our bad experiences with previous agents. Judy, Callum and Anastasia have been nothing but helpful with both our sale and purchase. Even giving us more information on a …

Peter · 22 August 2024

Agent replied · 29 February 2024

We're over the moon to hear that we've been able to turn your past woes into a wow experience. Thank you so much for putting your trust in us and for the glowing recommendation!

5/5

Google

We're very pleased we went with Duncan Yeardley to sell our house. They have been professional, friendly and helpful with everything. Ashleigh in particular has been great and has made what seems a very daunting process much more manageable.

Helen · 22 August 2024

Agent replied · 17 March 2024

Thank you so much for choosing Duncan Yeardley and for taking the time to share your positive experience. It's reviews like yours that remind us why we love doing what we do.

5/5

Google

Vivien and Jessica have been super supportive and have helped my partner and I really well throughout the whole process from start to finish, it has been really easy and the communication has been fantastic so thank you both!

Tegan · 22 August 2024

Agent replied · 26 July 2024

Thank you very much for the super 5-star review. We're thrilled to hear that Vivien and Jessica made it such an easy process and really appreciate your kind words.

5/5

Google

After Being with another estate agent for 20 +2 weeks we have had a totally different experience with Duncan Yeardley. Really appreciate the way we have been treated by Duncan Yeardley’s staff. The sales staff have been absolutely amazing they’ve kept us informed every step of the way. Always greeted with a warm welcome they leave your house as they found it after a viewing and they accommodate pets and take their feelings into consideration as they are part of our families. The team give regular progress reports following Sold STC Caution: would advise one requests one member of staff keeps one in the loop as we did get conflicting info nearer the end of the purchase from other members of staff. Would Definitely recommend that one uses Duncan Yeardley to sell one’s property *****

Paula-Elizabeth · 26 March 2020

Agent replied · 25 October 2023

Thank you Paula-Elizabeth for the lovely feedback, it's much appreciated. We're delighted that you enjoyed working with our amazing team.

5/5

Google

When you end up taking mental notes on your experience to take back and apply to a completely different industry you know something is very right. From the start Duncan Yeardley have exceeded my expectations by anticipating my needs before I was aware of them and delivering their service in a professional and engaging manner. Both Lucy who has dealt with my enquiries and Samantha who was very patient taking me on viewings were knowledgeable, friendly and made every step of the process easier and stress free. At the same time of dealing with Duncan Yeardley I was also dealing with a number of other agents in the area and the gulf in quality and value I received was huge. They really stood out above the competition and I hope when I'm in need of an agent again I get the same service as I wouldn't hesitate to work with them again. I hope they continue the good work and high service delivery and if they do would recommend them to anyone who asks.

James · 26 March 2020

Agent replied · 25 October 2023

Thank you very much James for the wonderful feedback and recommendation. It's very much appreciated and we're delighted that you enjoyed the process with our team especially Lucy & Samantha.

5/5

Google

I can't praise Lee enough for his help in finding my Mother a home in Warfield Park. He is polite, professional and nothing was too much trouble. As we currently live a long distance away and were unable to visit in person he took time out to Facetime in order for my mother to see the property and be comfortable with what she is buying. Excellent service.PositiveResponsiveness, Professionalism

Michelle · 27 July 2022

Agent replied · 25 October 2023

Thank you very much Michelle for the lovely feedback. We’re so pleased that Lee helped to make it a memorable experience for you and your Mother.

5/5

Google

I’ve recently started renting a property from Duncan Yeardly, and I have to say it has been seamless from start to finish. My special thanks goes out to my property manager Michelle Bonnett, who has been there to answer any questions, and there are never any gaps in communication; she’s exceptionally friendly and knowledgable. Couldn’t recommend more! 👍🏼

Zara · 7 July 2023

Agent replied · 25 October 2023

Thank you for the wonderful review and recommendation! We’re delighted to hear that Michelle has helped to make renting a property with us such a seamless experience.

5/5

Facebook

We have no hesitation in recommending this estate agents in fact we already told friends who are thinking of selling, that this is the agent they should be using. From the moment Keith came to do our valuation and sign us up, to the point of sending sales memos to our lawyers, the team at Duncan Yeardley have been amazing. The viewings were plenty and the agents were very respectful of our home. The follow up and admin were done quickly. Every phone call taken from any member of staff was courteous and friendly. The jewel in their crown for us though,is Lucy. She patiently talked us through any queries we had and helped us think about what we were looking for in our new property which was completely out of area. She has been fun, reliable and informative throughout. In short, an excellent service from an excellent team.

Claire · 9 March 2020

Agent replied · 25 October 2023

Thanks very much Claire for the recommendation and lovely feedback. We're really pleased that you enjoyed working with Keith, Lucy and our excellent sales team.

5/5

Facebook

⭐️⭐️⭐️⭐️⭐️ Duncan Yeardley have been brilliant from them moment we first made contact with them. We met with Jessica to view properties and she was so lovely and very understanding with our timeframe and what we were actually looking for. She was very responsive by email and telephone and kept us in the loop with the next steps we would need to take. We also had contact with Pamela through email and telephone once we had decided on a property. She has been brilliant at answering our queries and questions and keep us informed on our next steps for moving. Thank you all!

Charlotte · 2 March 2020

Agent replied · 25 October 2023

Thanks very much Charlotte for the recommendation and wonderful feedback. We're really pleased that you enjoyed working with Jessica, Pamela and our brilliant team.

5/5

Google

Very good experience with vivien

Damario · 22 October 2025

Agent replied · 22 August 2026

Thank you so much for your 5-star review, Damario. We're so happy to hear you had a great experience working with Vivien.

5/5

Trustpilot

Gina is amazing

Being first time buyers, we were a little clueless at times during parts of the process but Gina was so helpful and totally went above and beyond! Gina is so friendly and kept in contact giving us regular updates and everything ran smoothly. We love our new home and can’t wait to organise our plans to make it our own.

Sam · 16 March 2021

5/5

Google

I was really impressed with swift response and support from the Duncan Yeardley. Hannah Stinga handled the entire process , and I really appreciate her prompt response to any enquiries I made. The whole process with the agency was so smooth, no hassles. I would always recommend Duncan Yeardley Bracknell to anyone, everything about their process was awesome and thoroughly done

Bala · 26 March 2023

Agent replied · 25 October 2023

Thank you very much for the fantastic review for Hannah and our lettings team, it's hugely appreciated.

5/5

Facebook

Duncan Yeardley is the very example of your High Street estate agent. Their consultants were in constant communication with us all throughout our letting experience with them and the key thing here was that we had a comparable estate agent with whom we were dealing, with a view to let our property before we move into the one we intended to rent via Duncan Yeardley and in all areas, they were tops. Thanks to all the girls who made this experience utter stress free one.

Aniko · 10 January 2020

Agent replied · 25 October 2023

Thank you very much Aniko for the recommendation and wonderful feedback. We're really pleased that you enjoyed working with our professional lettings team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for Duncan Yeardley Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Duncan Yeardley Estate Agents Bracknell won awards at The British Property Awards in four years, most recently 2025.

British Property Awards winner in four years: 2021, 2023, 2024, 2025.

British Property Awards by year, 2021 to 2025

Source: The British Property Awards winners lists, as published, linked by year.

About Duncan Yeardley Estate Agents Bracknell

Established in 1987, we are Bracknell’s most established estate agent helping homeowners, landlords, buyers and tenants in the Ascot and Bracknell areas. Owner Nick Thring took over the business in 2012. Never standing still, we soon expanded to provide a full suite of letting services too with Helen, Nick’s sister, and Charlotte, Nick’s wife at the helm. A real family affair! From a team of just two, the company has grown significantly in recent years to boast a superb team of local property experts. And, we’re not stopping there. In 2021 we expanded and now have an office in Ascot to help even more people with their home moves. We can strongly say our foundation for being local experts is solid. We’re local residents who play an active part in the community and our children go to local schools. Several long-standing team members have been part of our story for many years and we always encourage progression, development and training so our people are the best they can be. With our great culture and work ethic, we always put our customers at the heart of what we do. We’re lucky to have people who are genuinely passionate about property, and we’re often complimented for going the extra mile. We hope to do that for you too!

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Questions about Duncan Yeardley Estate Agents Bracknell

Has Duncan Yeardley Estate Agents won any awards?

Yes. Duncan Yeardley Estate Agents Bracknell won Platinum in The Trusted Agent 2026 awards. It also won Gold for Estate Agent in Bracknell and Gold for Letting Agent in Bracknell at The British Property Awards 2025, and 8 other industry awards since 2021.

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