Trusted Agent profile · Bracknell · Berkshire

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Duncan Yeardley Estate Agents Bracknell reviews

★★★★★ Excellent

1,543 reviews across 3 platforms

9 Crown Row, Crown Wood, Bracknell, Berkshire, RG12 0TH

Duncan Yeardley Estate Agents's office in Bracknell, Berkshire, at 9 Crown Row, is rated 4.9 out of 5 across 1,543 reviews on three platforms, including 1,196 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Duncan Yeardley Estate Agents won in 2026.

Google logo

4.9 / 5

1,196

Reviews on Google

This office

Facebook logo

4.8 / 5

149

Reviews on Facebook

This office

Trustpilot logo

198

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Bracknell office, from every platform, shown as written. First names only.

5/5

Google

An Amazing service by Duncan Yeardley. I bought my home 10 years back and had a fantastic experience. Now when I wanted to sell my home I never looked anywhere else and I was right. When "Lee Maynard" came to value the property, he was realistic and encouraged me to go with the correct value of the property. First viewing happened within hours of keys been handed over the offer accepted the next day. Because of Covid-19, the viewing happened virtually, selling the house in this pandemic time is really hard and without Duncan Yeardley it would have never been possible. It took less than 6 weeks between the physical viewing by the buyer and the completion date (both contract and completion happened on the same date). I cannot be more happier. "Keith" and "Gina" kept me updated throughout the process and also with their timely response. If you have a house to sell/buy in Bracknell, Duncan Yeardley is the place to go. I strongly recommend Duncan Yeardley Bracknell.

Venkat · 26 March 2021

Agent replied · 25 October 2023

Thank you so much for taking the time to leave such a fantastic review for our team! We are delighted that we could help you move for a second time and particularly during this unique situation that we all find ourselves in. We wish you all the very best for the future.

5/5

Google

Duncan Yeardley were amazing! We had chosen them due to the MANY recommendations on Facebook from other happy sellers. The Manager came round and he was extremely lovely about the house and made us feel at ease and positive about selling with them. We sold within a week, so we were extremely pleased about that. Unfortunately the house we were buying fell through after 2 months but a HUGE thank you goes to Gina who managed the expectations of our buyers, ensuring we didn't lose them and everyone was kept in the loop. She managed our sale so perfectly and I cannot fault her or Duncan Yeardley. She was lovely and always made us feel better and that things were being dealt with. I would recommend them to anyone that was selling and we will use them again! Thank you so much for everything. :)

Hannah · 26 March 2021

Agent replied · 25 October 2023

Thank you so much for taking the time to leave such a lovely review! We're so pleased that you were happy with the service we provided selling your home and that Gina managed to keep things on track for you. We look forward to helping you move again one day!

5/5

Trustpilot

I can’t fault Adele and her colleagues…

I can’t fault Adele and her colleagues at Duncan Yeardley. It was a tough sale, with several buyers pulling out at the eleventh hour, but DY never eased up on finding the right buyer, often going above and beyond to look after the vacant property and to keep me abreast of progess. It helps that they’re also very nice people!

Steve · 21 March 2025

5/5

Trustpilot

Strongly Recommend

Suuuper quick, suuper easy, needed to find a place quickly and got it. Very friendly and professional agent (Jessica S.) absolutely stellar. DY responded to unforeseen problem with all due care and attention. They could do with getting rid of "Oh Goodlord" referencing agency - they overstepped their remit just a bit, no harm done but they can do with a GDPR training.

A · 17 May 2023

Agent replied · 22 October 2024

Thank you so much for your super review for Jessica and the team! We really appreciate your kind words and feedback.

5/5

Google

Best group of agents I have ever dealt with. Very professional and informative about letting our property. We had 3 agents out and Duncan yeardley were clearly the best choice. They kept us informed throughout the process and found us ideal …

Shayan · 22 August 2024

Agent replied · 8 December 2023

Wow! Thank you so much, we couldn’t ask for any better feedback than this. Absolutely delighted to have had the opportunity to deliver the DY difference when letting your property! Thank you.

5/5

Google

Even though they are not centrally situated in Bracknell, they are definitely very central and professional in their approach and work ethic and honest advice. The team is reliable and very friendly and I thank you all for all your help. …

Mo · 22 August 2024

Agent replied · 8 December 2023

Thank you for recognising the efforts our team go to when helping people with their property search. It is always our pleasure and the feedback is appreciated by the whole team.

5/5

Google

The DY Crown Wood team were excellent when we purchased our home in the area. Thier professionalism, constant updates and people skills were key. No request was a problem or hassle, even getting accompanied access to measure up for the move …

Mark · 22 August 2024

Agent replied · 17 April 2024

Thank you so much for the glowing review! We're delighted to hear that you had such a positive experience with our sales team. Moving from Edinburgh is no small feat, and we're glad that we could help to make it all go smoothly. Welcome home!

5/5

Google

From the beginning Duncan Yeardley have always been approachable and we are very grateful to them for their continued support and expertise. We have sold and bought with DY and although moving house can be a big decision with lots of …

Zena · 22 August 2024

Agent replied · 26 July 2024

A big thank you to you for giving us the opportunity to help get you moved. We are very grateful for you kind words and feedback, and the wonderful 5-star review!

5/5

Google

Vivien does a great job!

Josif · 22 November 2025

Agent replied · 22 August 2026

Thank you so much, Josif! We couldn't agree more and really appreciate your kind words.

5/5

Google

Highest recommendations! Thank you Jessica and Pamela! Jessica is the best agent I've met. Great contact, real professionalism, very helpful and very nice person. Thank you so much Lady’s! King regards Aleksandra, Sebastian, Leo and Eliot.

Ola · 26 October 2019

Agent replied · 25 October 2023

Thank you Aleksandra for the wonderful feedback. We're delighted that you enjoyed working with Jessica and our professional team.

5/5

Google

Excellent service throughout my purchase of my first house. Nothing was too much trouble, very efficient communication which was just what I needed. Everything was made easy for me. Many thanks especially to Judy and Gina

Laura · 26 October 2019

Agent replied · 25 October 2023

Thank you Laura for the 5 star review and lovely feedback. We're really pleased that you enjoyed working with Judy, Gina and our team.

5/5

Google

Really happy with Wiktorias service and help with my property search!

Chloe · 22 September 2025

Agent replied · 22 August 2026

Thank you for the 5-star review, Chloe! We’re so pleased that you’ve been happy with Wiktoria’s help during your property search.

5/5

Google

Very helpful and polite staff, thank you for the fast and efficient service Vivien:)

Alexandra · 22 August 2025

Agent replied · 22 August 2026

Thank you for the lovely review! So glad you had such a good experience.

5/5

Google

Liam was brilliant. Incredibly professional. Great customer service. Highly responsive. Really impressed with the agency as a whole.

Lauren · 28 January 2023

Agent replied · 25 October 2023

Thank you very much, Lauren! We’re so pleased to hear you’ve been impressed with the service provided by Liam and the team.

2/5

Trustpilot

Discrimination,

Broken oven,its 4 months now still not fixed, very disappointed. They discriminate because ,I'm a single mother with three kids.Rent is always on time.They don't reply to emails.when asked to change the lock due my safety or I can pay for it, they gave me four months notice.You must pay me back for the oven not fixed for 4 months.

Perpetual · 14 October 2021

5/5

Google

Very friendly and super professional. Thanks Vivien and Jessica

Richard · 4 October 2023

Agent replied · 25 October 2023

Many thanks for the 5-star review for our lettings team!

5/5

Google

Absolutely brilliant from start to finish. Duncan Yeardley are helpful, professional, and nothing is too much trouble. Liam and Jessica are an asset to the company. I will never use any other estate agent again. Thanks guys its been a pleasure.

Annalise · 22 August 2024

Agent replied · 7 February 2024

Wow! We could not ask for a better review. Thank you so much for taking the time to leave such wonderful feedback for Liam and Jessica.

5/5

Google

I have recently rented a property via Duncan Yeardley, and from the start of the process they have provided excellent customer service making the whole renting and moving in process smooth and expeditious. All the staff I have dealt with …

Alex · 22 August 2024

Agent replied · 23 October 2024

Thank you so much for your glowing review! We're thrilled to hear that Vivien has been the superstar agent, and we’re so pleased you'll be settling into your new place with peace of mind.

5/5

Google

Jessica & Vivien have looked after us from day one. We were really impressed with their customer service and willingness to go above and beyond for us. Thankyou so much for helping us to find a new home to rent! :)

Sarah · 22 August 2024

Agent replied · 26 July 2024

This is so good to hear! We know that Jessica & Vivien go above and beyond but it's fantastic when that's recognised by our clients too. Thank you so much for the lovely review and happy new home!

4/5

Google

The sales team at Duncan Yeardley were very helpful during the sale of our house. The quality of the photographs taken and description of the house were also extremely good and certainly helped with viewings. Jos, in the sales progression …

Tony · 22 August 2024

Agent replied · 26 July 2024

Thank you so much for giving us the opportunity to sell your home, and for the wonderful feedback. We wish you every happiness in your new home.

5/5

Google

Michelle and the Duncan Yeardley team have been amazing throughout our tenancy which has now come to an end due to purchasing a property. I've heard so many nightmare stories about letting agents, but DY couldn't be further from this! …

Emma · 22 August 2024

Agent replied · 26 August 2024

Wow, what an awesome review! Thank you so much for the high praise and recommendation for Michelle and our lettings team. We're so pleased we've been able to prove ourselves as a dream letting agent, and wish you much happiness in your new home!

5/5

Google

I cannot state how highly I would recommend Duncan Yeardly Bracknell, to anyone wanting to get onto the property ladder. As a first time buyer their help and expertise was invaluable. From Mandy who initially showed me the house, to Gina helping with the buying process I cannot have don’t it without them. To Gina with her local knowledge and experience and where I needed help, thank you. No question was too much and I was kept informed throughout the whole experience. If you are looking to buy in the Bracknell and surrounding area do not hesitate to use them. Thank you once again.

Davi · 25 October 2020

Agent replied · 25 October 2023

Thank you so much for your kind words and recommendation. We're so pleased that Mandy, Gina and the rest of the team made buying your first home a happy experience!

5/5

Google

From start to finish Duncan Yeardley were very professional and always ready to help with any thing I needed to know. I would definitely use them again. Thanks to all the team but a special thanks to Jane.

Jamie · 26 October 2017

Agent replied · 25 October 2023

Thanks Jamie. It's always great to receive positive feedback.

5/5

Google

Local resident who have used DY previously, excellent local knowledge and service. …

Shane · 22 August 2025

Agent replied · 22 August 2026

Ah thank you so much, Shane! We really do appreciate your loyalty and acknowledgement that the team go all out to provide a genuinely superior service. Thank you for your positive feedback and recommendation.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for Duncan Yeardley Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Duncan Yeardley Estate Agents Bracknell won awards at The British Property Awards in four years, most recently 2025.

British Property Awards winner in four years: 2021, 2023, 2024, 2025.

British Property Awards by year, 2021 to 2025

Source: The British Property Awards winners lists, as published, linked by year.

About Duncan Yeardley Estate Agents Bracknell

Established in 1987, we are Bracknell’s most established estate agent helping homeowners, landlords, buyers and tenants in the Ascot and Bracknell areas. Owner Nick Thring took over the business in 2012. Never standing still, we soon expanded to provide a full suite of letting services too with Helen, Nick’s sister, and Charlotte, Nick’s wife at the helm. A real family affair! From a team of just two, the company has grown significantly in recent years to boast a superb team of local property experts. And, we’re not stopping there. In 2021 we expanded and now have an office in Ascot to help even more people with their home moves. We can strongly say our foundation for being local experts is solid. We’re local residents who play an active part in the community and our children go to local schools. Several long-standing team members have been part of our story for many years and we always encourage progression, development and training so our people are the best they can be. With our great culture and work ethic, we always put our customers at the heart of what we do. We’re lucky to have people who are genuinely passionate about property, and we’re often complimented for going the extra mile. We hope to do that for you too!

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Questions about Duncan Yeardley Estate Agents Bracknell

Has Duncan Yeardley Estate Agents won any awards?

Yes. Duncan Yeardley Estate Agents Bracknell won Platinum in The Trusted Agent 2026 awards. It also won Gold for Estate Agent in Bracknell and Gold for Letting Agent in Bracknell at The British Property Awards 2025, and 8 other industry awards since 2021.

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