Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProspect is safe hands
I rent out a property with Prospect and have done for over 6 years. Recently had the pleasure of interacting with my property manager in person, but normally the relationship is via email which suits me as I travel often. Since having Chloe on board I am happy I will get a notification whenever something has to be actioned or updates from the tenants etc.
Michelle · 24 October 2025
Agent replied · 2 November 2025
Hello Michelle,
Thank you so much for your kind words and 5-star review! 😊 It was a pleasure meeting you in the office. I’m delighted to hear that your experience with the Prospect team has been so positive, and I look forward to continuing our work together.
Many thanks
★★★★★ 5/5
TrustpilotExcellent Property Management Experience
We’ve been tenants for the past year, and our experience with the Nancy S Marla (property manager) has been excellent. She has always been professional, approachable, and quick to respond to any queries or requests. Throughout our tenancy, everything has been handled smoothly and efficiently, and we haven’t faced any issues at all.
We recently renewed our contract, which reflects how happy we are with her management and support. Overall, a great experience and we would highly recommend her as a property manager.
Bilal · 21 March 2026
★★★★★ 5/5
TrustpilotI had a very positive experience…
I had a very positive experience working with my property agent, Nancy Suri Marla especially when I first moved into my apartment. She was incredibly helpful and responsive in addressing the initial questions and issues I had. From queries about the window to concerns around the curtains, she was quick to assist and ensured everything was looked into and resolved as smoothly as possible.
Her communication was clear and reassuring, which made settling into the property much less stressful. I really appreciated her proactive approach and willingness to help during that initial period.
Overall, she was professional, supportive, and easy to deal with, and I would gladly recommend her to others.
Susan · 20 March 2026
★★★★★ 5/5
TrustpilotBeth and Bekah were brilliant at…
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
LLee · 11 July 2025
★★★★★ 5/5
TrustpilotProfessional
Prospect have been our agent. Amanda Jenkins and Stefano Aloi are professionals for the processing with helpful advices and high efficiency. Would like to give 5* recommendations. Thanks so much.
Mabel · 28 July 2026
Agent replied · 30 July 2026
Hello Mabel,
Thank you for the lovely 5 star review! We're really pleased that Amanda and Stefano were able to help you. We really appreciate the great feedback.
Kind regards
★★★★★ 5/5
TrustpilotOutstanding Service
When I moved into my new flat, I had a lot of fears. I didn’t know the area, I felt a bit unsure about some of the neighbours, and living alone after years in a shared house made everything feel like a big responsibility, especially managing all the expenses by myself.
But then I found in N.S. exactly the support I was looking for.
From the very beginning, she has been incredibly helpful. She gave me valuable advice, always made herself available, whether by email or post, and I also had the pleasure of meeting her in person. She is consistently present and reassuring, and I truly feel that no matter what issue may arise, I can rely on her support.
That sense of trust and reliability is what truly makes her work stand out.
Really thank you!
Adjo
Customer · 17 March 2026
★★★★★ 4/5
TrustpilotI am very happy being a tenant with…
I am very happy being a tenant with this company, especially Emily Cross. She is always there to help, any issues are resolved very fast. The communication is clear and positive.
Veselina · 21 March 2026
★★★★★ 5/5
TrustpilotExcellent service and a highly professional team
I’ve had a fantastic experience with this team. From day one, the staff has shown a level of professionalism and friendliness that is rare to find. Their communication is always quick and clear, making every process feel stress-free and efficient. I particularly want to highlight Nancy, she is incredibly proactive and helpful. Whenever something needs fixing, she is on it immediately, ensuring everything stays on track. It’s a relief to work with a company that truly prioritizes customer support.
Omprakash · 16 March 2026
★★★★★ 5/5
TrustpilotProperty sale support
The selling of my property got complicated, Bernadetta was very supportive during the process.
Christy · 4 November 2025
Agent replied · 6 November 2025
Hello Christy,
Thank you for sharing your experience and we're glad Bernadette was there to guide and support you. Thank you for the 5 stars!
Kind regards
★★★★★ 5/5
TrustpilotRe: Ashleigh Ackermann (Letting)
Prompt response to any maintenance issues and comprehensive feedback gives me full confidence in the letting team which is very important since I live abroad.
K.M.Spicer · 20 August 2026
Agent replied · 22 August 2026
Thank you for the lovely 5 star review! we really appreciate the great feedback for Ashleigh in our property management team. Kind regards
★★★★★ 5/5
GoogleI recently enquired with Prospect about a property in Binfield and am extremely happy with the great service I received. The agent and office staff have been fantastic at giving advice around my personal situation as well as minimising all …
Liam · 29 April 2026
Agent replied · 29 June 2026
Hi Liam
Thank you so much for taking the time to leave this 5 star review for our … More
★★★★★ 5/5
GoogleWe recently sold our house with Prospects Warfield and were thrilled with the service we received from start to finish.
Before speaking with them, we had been impressed by some other agents, but as soon as we met Paul Westmoreland, we could see how professional and genuine he was, so we opted for Prospects.
It was such a good decision.
Throughout the selling process, their whole team went above and beyond to get the best price for our property. The marketing was well done and really showed off the property's best features. Communications were clear and frequent, which we appreciated, and only high-quality buyers were shown the property, which meant we weren't constantly having to clean and tidy.
Once the sale was agreed upon, Paul Westmoreland had to project manage everyone in the chain to ensure we communicated well and solicitors were progressing. This part of their service is often overlooked, but for us, it was invaluable.
If you're considering selling your home in the Warfield area, you'd be crazy not to use Prospects. They have the best knowledge and contacts and offer a personal, dedicated service to get you the best price.
A huge thank you to the entire team!
Phil · 9 September 2024
★★★★★ 5/5
TrustpilotBernadette has been amazing
Bernadette has been amazing! She has always been helpful, friendly and great at responding to queries quickly. She's been the person to keep me calm and helped me know what was happening and where we are in the process of what is a very stressful process. Thanks Bernadette!
Claude · 9 October 2025
★★★★★ 5/5
TrustpilotProspect Agency are amazing and Lynne…
We have been renting through Prospect for few years and Lynne is extremely helpful and supportive when we need it. She is professional, kind, and keeps everything clear and stress-free. I highly recommend them!
Zsuzsi · 11 February 2026
★★★★★ 4/5
TrustpilotBeth Murphy was great
Prospect (specifically Assistant Manager Beth Murphy) just completed a sale for us of a 4 bedroom property in Finchampstead. Beth gave a pretty good presentation to win our trust at the outset and we went with Prospect over several other Estate Agencies. There were a few wobbles along the way when the eventual buyers were struggling to sell their own home but Beth was great at communicating and kept the process moving along - ultimately to a completion not far short of our asking price (and in excess of what some other agencies suggested we could get). I have no hesitation in recommending Beth and Prospect.
Sean · 1 September 2024
★★★★★ 5/5
TrustpilotI rented a flat under prospect for a…
I rented a flat under prospect for a year and have recently existed due to person reasons however prospect were nothing but informative and helpful in the exit of lease. our property manager was Vicky Crispp and during the course of the tenancy was nothing but helpful, she arranged with the landlord new sofas coming to the house due to our old ones being broken, she had the extract fans fixed and was very speedy in helping us get our deposit back due to a delay from the landlord. I would like to thank Vicky and prospect for all there help while I rented the property and say thank you for all the support they gave when existing contract.
Maisy · 28 August 2024
★★★★★ 3/5
TrustpilotProspect: helpful at times but slow and uncommunicative at others
Prospect is renting a property in Frimley (Camberley) to us. We found that at times when we needed to pay money or they needed us to do some paperwork urgently then they were very quick to communicate. But when we needed something from them such as a broken Goodlord link making it hard to complete our references, then they were unable to help. They were also very slow to produce the tenancy agreement and I had to call to chase them up several times, then they expected us to complete our steps quite quickly. However, we have managed to get to the point of renting and everything else has gone fine. In particular Edward Joslin has been helpful in giving us the information required to rent the property.
Kaiah · 28 August 2024
★★★★★ 5/5
TrustpilotOutstanding Service
I have been renting my property for 11 years, with Prospect being the managing agent since January 2024, and working with someone who I can trust to handle everything professionally and in a timely fashion is extremely important to me. Fortunately, having Nikki Gardner as my property manager means that I do not have to worry about anything, always receive excellent service, and I cannot praise her highly enough.
Elliott · 21 May 2026
★★★★★ 4/5
TrustpilotProspect has been managing my flat in…
Prospect has been managing my flat in Bracknell for many years, with Kodi Brooks now being the property manager. She has assisting me with repairs and insurance claim which is appreciated as I do not live in the UK. She has also assisted is my trying to understand the MY HOME system which I find difficult especially being unable to actually speak to anyone working for MY HOME. Thanks so much for your assistance KODI - much appreciated. LINDA GODECKE
Linda · 24 February 2026
★★★★★ 5/5
TrustpilotNikki made moving very easy for us
Nikki made moving very easy for us. Best experience with estate agents so far, very quick to respond and happy to help.
Lottie · 12 May 2026
★★★★★ 5/5
TrustpilotFantastic first time buyer experience
As first time buyers who recently made an offer on a property we found through Prospect, we could not recommend them more highly. From the very first calls, Toby H has made it a brilliantly smooth and stress free process, always answering calls & emails expeditiously and has been an absolute pleasure to deal with.And a special thanks to Katie H for showing us around several properties. Her professionalism, attentiveness and personable nature make her a credit to the company.
Arty · 17 August 2024
★★★★★ 5/5
TrustpilotI have a wonderful experience
I have a wonderful experience with Prospect managing my property efficiently. Thanks Nikki for all your support and efficiency as usual
Mike · 12 May 2026
★★★★★ 5/5
TrustpilotGreat experience!
My appointment with Beth Murphy was extremely helpful and insightful. Her friendly approach made me feel comfortable and she was knowledgable and able to answer all of my questions.
Morris · 9 March 2026
★★★★★ 5/5
TrustpilotI’ve been using Prospect for many years…
I’ve been using Prospect for many years now to fully manage my property . My property manager is Sasha Stevens who is a pleasure to work with . She is very professional and friendly and has managed my property very efficiently . I have moved another property which was being managed by some other agency to Prospect so that it could be supervised by Sasha . I am very happy with the service provided and would highly recommend them
Preetee · 20 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.