5/5
TrustpilotSuper Sasha
Sasha is super efficient and when I wasn't I was chased in a really professional and polite way. If you give awards she deserves one or maybe two.
Trusted Agent profile · Bracknell Forest
Verified
Prospect Warfield reviews in Bracknell Forest
★★★★★
1,971 reviews across 3 platforms
11 County Lane, Warfield, RG42 3JP, Bracknell Forest, RG42 3JP
Prospect's office in Bracknell Forest, at 11 County Lane, is rated 4.7 out of 5 across 1,971 reviews on three platforms, including 94 Google reviews rated 4.9.
94
Reviews on Google
This office
35
Reviews on Facebook
Business-wide
1,842
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotKenny from prospect
Nothing but good things to say about Kenny showed me around the houses I enquired about and did it with experience.Thank you for a good viewing Highly recommend.
Agent replied · 22 October 2024
Thank you for your 5* review, Emilia.
5/5
TrustpilotWe met Beth who was so fantastic
We met Beth who was so fantastic, she drove me to view the property and quick to respond to my emails even at night.
Agent replied · 22 October 2024
Thank you for your 5* review, Neko.
1/5
TrustpilotVery poor client services
Very poor client services, Most of the time staff is out of office with no proper backup to respond to client.My property management was taken over by Prospect from Wilkinson and we were with them with excellent service for almost 10 years. With Prospect, its very frustrating as no body takes any responsibility or attention to clients queries.
5/5
TrustpilotViewing with Natasha
I had a few viewings that were conducted by Natasha. She was punctual, polite, and very helpful in answering all the questions i had.
Agent replied · 22 October 2024
Thank you for your 5* review, Usama.
5/5
Facebookit was amazing purchase our property with Prospect, they were attentive and quick, I highly recommend it, especially Sam, who was the one who attended us during the process.
5/5
TrustpilotVery informed and detailed viewings
Kenny showed me around few properties in reading area and it was a pleasure dealing with him. The viewings were very detailed & informative. Would def recommend prospect.
Agent replied · 22 October 2024
Thank you for your 5* review, Sahil.
5/5
TrustpilotElliot Garrington was professional from…
Elliot Garrington was professional from start to finish. His service was outstanding, he even took calls on his days off. Would highly recommend prospect lettings thanks to him.
5/5
TrustpilotJulie & Sarah have provided an…
Julie & Sarah have provided an excellent level of customer service to us whilst the purchase of our investment property and in terms of providing guidance on the lettings side. The end to end process was very quick, efficient and painless! Thank you for all your ongoing assistance.
Agent replied · 22 October 2024
Thank you for your 5 star review!
5/5
TrustpilotGreat service from Charlotte
Great service from Charlotte, she was clear , knowledgeable and informative and was very friendly!
4/5
TrustpilotEfficient and helpful
Prospect were very efficient and made it very easy at every stage. Sahsa was particularly helpful, pressing for responses at the relevant times, while maintaining professional diplomacy.
5/5
TrustpilotStruggled to find a suitable property…
Struggled to find a suitable property for what seem like an eternity, Anna was a great help in finding the right place and getting things processed super fast.
5/5
TrustpilotA long dragged out painful sales…
A long dragged out painful sales process for numerous reasons but Aimee was non stop and on the case through out 👌 great service
5/5
TrustpilotWell done Prospect and Gemma
I have generally received great support and quality from Prospect. Gemma has been brilliant - accommodating, patient and always supportive. Great stuff from Prospect.
5/5
TrustpilotBeckie Baxter excels as a Property Manager
Beckie Baxter excels as a property manager, skillfully merging professionalism with a friendly approach. Her outstanding communication delivers clear and concise information, while her organizational expertise guarantees a stress-free experience for tenants. In summary, Beckie epitomizes excellence in property management, and I wholeheartedly recommend her and Prospect as a result.
5/5
TrustpilotA hugh 'Thank You' to you both.
A hugh 'Thank You' to two Bracknell staff, Beckie Baxter and Dani Smith. They have been so attentive every time I've had a problem or an issue that needs dealing with. Fast, friendly and good attention to detail. I'm sure these ladies have plenty of other people to deal with but they really make you feel as if you are the focus of their time. So again, Thank You and, stay safe. James Lacey.
5/5
TrustpilotGreat customer service from Abi at Crowthorne branch
Abi Heppner from the Crowthorne branch showed us round a property in January. She was very knowledgeable about the property, honest and polite. We didn’t decide to buy the house but I have no doubt that Abi would have been attentive and thorough throughout had we proceeded.
5/5
TrustpilotSasha was very efficient and prompt in…
Sasha was very efficient and prompt in answering all my queries during my time of renting with prospects. I would highly recommend them.
5/5
TrustpilotProfessional viewings
I was shown round several properties by Charlotte, she was very Helpfull knowledgeable.
5/5
TrustpilotSasha Byrne is very helpful &…
Sasha Byrne is very helpful & professional. Prompt with replies and strikes the right balance between looking after tenants & landlords
5/5
TrustpilotBeckie Baxter has been very attentive…
Beckie Baxter has been very attentive to managing my rental and resolving any issues with the tenancy and property. Very professional and efficient service, highly recommended!
5/5
Trustpilot5 star service
Can’t thank Beth enough for helping us find our perfect home! Great service from start to finish.
5/5
TrustpilotGreat Service
I found Beth to be a pleasure to deal with, extremely friendly, knowledgeable and informative. I would highly recommend her and Prospect.
Agent replied · 22 October 2024
Thank you for your 5* review, Grant.
5/5
TrustpilotThanks Matt
From my first contact with Prospect back in September, nothing has been too much trouble for Matt - if he was not immediately available he always returned my calls promptly and was happy for me to visit the property as often as I liked (also sending through progress photos as the conversion progressed). He even offered to wait at the property for a delivery due before I moved in!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
