Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAwful communication
Sadly, my buyer has been very very slow with buying my property after I had put in an offer on a house, which was accepted, through Prospect. I informed Prospect at each stage what was happening (or not happening) & that I was having to put my property back on the market. This was in August. When I later contacted them to say my buyer was now proceeding with everything, they informed me that they had sold the property to someone else, in August. Apparently they left a voicemail & text me to ask me to call them. I have no text. I wasn't even informed it was going back on the market. They admitted someone should have emailed or written to me to have told me & admitted the fault was theirs. However, in Sep I paid money for the searches , not knowing it wasn't going to be mine & since I pointed this out, they now say that they believe they did everything to get hold of me- a voice mail to call back & a supposed text- no email, no letter. I have now lost this money. I was warned about their communication, which was why I went with another company. Make sure everything is emailed! Really disappointing!
Katie · 29 October 2020
★★★★★ 5/5
TrustpilotSensible and focussed on the sale
We engaged Prospect to sell our property in Jul/Aug. We were initially skeptical of a high st agency and fearful of costs but Colin worked with us and importantly gave us the reality check we needed without embellishing facts to secure our custom, which was highly appreciated in a market that is presently very crowded. Ryan, Grace and rest of the team have been excellent through the sales process. We’re looking to complete soon and hope things go well. We’d definitely recommend Prospect.
Mr · 28 October 2020
★★★★★ 5/5
TrustpilotBeth and Michael have been superb
Beth and Michael have been superb. Whenever I spoke with them, they had their finger on the pulse and knew exactly what was going on with the sale of our property. The sale went very smoothly and I am quite sure it was down to their hard work.A huge “thank you” to both of you.
Chris · 9 November 2023
★★★★★ 5/5
TrustpilotExcellent communications
Sasha is a pleasure to deal with and extremely efficient in her communications. When a problem arose she dealt with the matter very professionally and empathetically.Would recommend without hesitation.
Justin · 30 June 2021
★★★★★ 5/5
TrustpilotThank you Beth
Thank you Beth! Very attentive and made sure we had a smooth experience from enquiry to contract signing.
Chris · 21 December 2022
★★★★★ 5/5
TrustpilotExcellent service
Beth was one of the loveliest people I’ve ever encountered. An absolute delight throughout, all round a great experience and super helpful. Thanks Beth! Keep up the good work.
Tayla · 18 June 2021
★★★★★ 5/5
GoogleSensational from start to finish!
Paul secured our new dream house with an hour!
Beth done an amazing job on our viewing's and sold our house within 2 weeks! attracting some 14 viewings!
Tracey done everything in her power to force through our sale and purchase within 12 weeks! keeping me up to date every day and even emailing clients on the other side of the world at night!
The experience and expertise this team have for property in Warfield in second to none.
Would not hesitate to recommend to everybody i know! 👏
Aaron · 9 October 2020
★★★★★ 5/5
FacebookHaving worked at Prospect for almost 8 years now I can honestly say I couldn’t be happier to represent such a great company. I’ve worked in multiple offices and the ethos is the same everywhere, clients come first. To the next 8 years!
Simon · 27 October 2021
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★★★★★ 5/5
Trustpilot1 Il Libro Court Renting review
Stefano was very helpful and guided my wife and I through the process very efficiently and effectively.
Mihir · 21 January 2023
★★★★★ 5/5
TrustpilotHad a great viewing with Charlotte
Had a great viewing with Charlotte. Very informative and gave us time to look around the property.
NP · 2 July 2025
★★★★★ 4/5
TrustpilotVery professional
I have been renting a large family house using Prospects. Sasha was very professional and always had an answer to my different questions, thanks a lot!
Clément · 17 December 2021
★★★★★ 5/5
TrustpilotDealing with Prospects have been really…
Dealing with Prospects have been really rewarding. Especially working with Agnese Rees has been wonderful. Highly recommend for anyone looking for a house to let.
Kesava · 8 February 2022
★★★★★ 2/5
TrustpilotAverage service!
Had very good service from prospect when I was viewing the property and when I accepted to move in with references and setting things up. Since I have moved into the property I have had very poor service by the prospect in dealing with issues I had raised before moving into the property. Only a few issue had been dealt with and I am still waiting on confirmation for when the other issues will be resolved.
Leon · 10 August 2021
★★★★★ 5/5
TrustpilotMostly dealt with Aimee and Callum but…
Mostly dealt with Aimee and Callum but the team on the whole was so helpful right the way through! Highly recommend going through these guys. 5 stars from me
Ryan · 20 May 2021
★★★★★ 5/5
TrustpilotKurt was really helpful at getting our…
Kurt was really helpful at getting our foot in the door with our prospective property. Easy to get hold off, great service
Max · 22 June 2022
★★★★★ 5/5
TrustpilotTop notch service!
As a first time landlord, I can’t fault the service of the entire Bracknell team, from the initial contact with Harry Pangborn from marketing who found me some tenants extremely quickly, to Angela Jennings who liaised with all the tradespeople needed to get the property up to spec before they moved in, to the excellent ongoing service provided by Dani Smith who deals with any issues that crop up in a calm and professional manner. Top marks!
Will · 29 April 2021
★★★★★ 5/5
TrustpilotVirginia Ayres outstanding service
Virginia has been really helpful and efficient during the move to our new home. Thank you so much!
Happy · 22 November 2022
★★★★★ 5/5
TrustpilotI have not personally met Tristan Lee…
I have not personally met Tristan Lee of Bracknell office because I am stuck overseas due to COVID-19, but it feels like I have. He has been more than excellent, always going well beyond his call of duty. Giving me updates by emails and phone calls about rental situation of my property all the time. He worked really hard to find a new tenant in this difficulty time, when we were worried about losing our property due to unpaid mortgage bills. I cannot rate this gentleman highly enough!
Rugera · 22 July 2020
★★★★★ 3/5
Trustpilot5* for the property manager Julie
5* for the property manager, Julie Jacobs. She has been helpful, patient and does go above and beyond.The rest of the people I dealt with at Prospect are average at best. some of them were painfully slow and difficult to get any responses from. almost always had to repeatedly chase them. funnily enough, the people who take your money are fairly attentive.I probably wouldn't recommend them, but wouldn't actively dissuade people from using them.
Dewaldt · 10 November 2021
★★★★★ 5/5
TrustpilotAnna has been AMAZING
Anna has been AMAZING! Went above and beyond when numerous other agents wouldn’t assist with my different situation. I could not find a better agent if I tried! Thank you Anna!
Cyndi · 28 October 2020
★★★★★ 5/5
TrustpilotBeth has been a delight to work with…
Beth has been a delight to work with when searching for our dream home, couldn’t ask for anyone better she truly has been outstanding! Thank you again Beth!
Ian · 1 July 2021
★★★★★ 5/5
TrustpilotSasha is great and very helpful
Sasha is great and very helpfulHad an issue with a tenant and she helped to resolve the issue and provided good advice in how to handle the situation.
Nadiya · 30 June 2021
★★★★★ 5/5
TrustpilotEllen Deverell 5*
Ellen and the prospects team could not have been more helpful. She makes buying a property seamless and has everything under control. She was very supportive, sending pictures, updates, videos, chasing sellers and my own solicitor, when needed. I was purchasing a buy to let, whilst living abroad. I have been through this process a few times now and I can confirm that Ellen makes the difference and my purchases through Prospects have definitely been the most straightforward.
Colm · 26 January 2021
★★★★★ 5/5
TrustpilotThe support from 'Kate' the Property…
The support from 'Kate' the Property Manager has been phenomenal. A real credit to the woder team.
Colin · 22 December 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
