Prospect Warfield reviews in Bracknell Forest

★★★★★ 5/5

Trustpilot

Recently Completed Tenancy

I have recently completed a 4 a four and a half year tenancy; initially undertaken with Griffins and following a business change latterly with Prospect. I would like to recommend the team at Prospect for their competence, attentiveness, and service. In my particular case, I would like to make a special mention for Carla Munro, who I have dealt with throughout on all aspects of this tenancy. Nothing has ever been too much trouble, every detail was competently and confidently dealt with in a very friendly and professional manner, in fact easily and without worry or concern.

Paul · 12 February 2021

★★★★★ 5/5

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House Move

We have just moved house and bought our property through Prospect Estate Agents. Beth Murphy dealt with us and was very professional and competent. She was particularly helpful in chasing slow solicitors throughout the process and kept everyone focused on completing their roles meaning we had less chasing up to do!

Alex · 4 March 2024

★★★★★ 4/5

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Working with Michael was easy and…

Working with Michael was easy and straightforward. We are working with them on another sale because of how happy we are with him and his team.

RPatel · 10 March 2022

★★★★★ 5/5

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My husband and I purchased our house through prospect recently and can't quite put into words how brilliant the service was. Mark Horn saw the sale through from start to finish and was outstanding. He went above and beyond at a time that was very stressful for my family, we cannot thank him enough. The service we received was of a high standard, they really have set the bar for competitors in the area. It has been our absolute pleasure to purchase from prospect, Mark's efficiency and professionalism was second to none.

Chantelle · 5 February 2021

★★★★★ 5/5

Trustpilot

Thanks for a quality professional service

The team at Prospect worked hard behind the scenes to ensure a smooth transaction.Thanks to Paul and Beth for overseeing my purchase.Recommended .

Nicholas · 26 July 2022

★★★★★ 5/5

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Anna has been so helpful from start to…

Anna has been so helpful from start to finish with the whole process of our letting! She is so profession, polite and prompt! I can’t recommend her enough! Thank you so so much!!

Claudia · 30 October 2020

★★★★★ 5/5

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Sasha Byrne from Prospect Agency

Sasha Byrne Was perfect agent. She made sure I was happy and had everything what I needed during my tenancy. Highly Recommended Agent

Gytis · 22 July 2022

★★★★★ 5/5

Trustpilot

I have been pleased with experience…

I have been pleased with experience dealing with Prospect. Cameron from Bracknell branch was very friendly and informative on viewings and Aimee has been very helpful and prompt in her communication.

MISS · 14 April 2021

★★★★★ 5/5

Trustpilot

10/10 Service from Charlotte

By far the best service one could’ve wished for, so if you are thinking about buying or renting your next home? I’d definitely give them a chance.Can’t fault them at all, really impressed from start to finish with the customer service and support!Will happily use them again in the future

Marius · 20 March 2024

★★★★★ 5/5

Trustpilot

The customer experience we received was outstanding…

The customer experience we received from all members of the Warfield estate agent team was outstanding. They were instrumental in helping us find our dream home, their communication was great and they were extremely helpful and patient when we had some challenges to work through. We would thoroughly recommend using them

Claire · 28 February 2024

★★★★★ 5/5

Trustpilot

Sasha was an absolute joy to work with.

Sasha was an absolute joy to work with.Extremely efficient, courteous and very professional . Will definitely be wanting to use Sasha for all my properties going forward. Thank you !

Commercial · 22 June 2021

★★★★★ 5/5

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5 Stars to Sonam

Excellent Customer Service From Sonam. Very friendly and knowledgeable, thank you for your help Sonam !!

Goma · 27 July 2025

★★★★★ 5/5

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Prospect agency provided an excellent…

Prospect agency provided an excellent service.Both Beth and Paul’s communication and attention to detail was brilliant.Thanks Kam and Angela

Kam · 20 December 2022

★★★★★ 5/5

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10/10 AMAZING!!

Angel is great always giving us weekly updates and sending us properties before they go online !! highly recommended.

Tilly · 19 December 2022

★★★★★ 5/5

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Amazing experience with Sonam

Amazing experience with Sonam, very detailed and listened to all my questions and needs, cheers Sonam

Louis · 26 July 2025

★★★★★ 5/5

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Agnese has been amazing

I have been very satisfied with my property manager Agnese Rees. Ever since she had been appointed as my property manager she had always been polite, friendly, professional, highly responsive (even during out-of-office hours) and has truly given her best to find the best solution to any given issue at hand within a reasonable time frame. A property manager who honestly cares about the tenant and goes well above and beyond to help with tenancy issues.

Marios · 14 October 2021

★★★★★ 5/5

Trustpilot

Great Service

Sasha is wonderful and is always professional. I have been very happy with the service. Thanks again, Sasha!

NT · 12 January 2023

★★★★★ 1/5

Trustpilot

Marketed my property without permission

Prospect estate agents approached me about selling my property as they had someone looking for a property like mine in that area. They came and valued my property on a Saturday. They gave me an agreeable valuation. I then enquired about their fees the following week and found them to be extortionate. I politely declined their services by email. An email they ignored (professional). I went with a much more friendly, reasonably priced agent and got my property on the market. When I was looking online for my advert that the current agent had produced I realised Prospect had marketed my property WITHOUT instruction at 10% lower than the price they said I should be selling my property for. They just took it upon themselves to market my property. Clearly an illegal move. I have been in contact with the office asking for the head offices details multiple times and they ignored me. No apology. I will be taking this further. Avoid these money grabbing cow boys.

Mike · 3 December 2020

★★★★★ 5/5

Trustpilot

Great experience as whole

Great experience as whole. Natasha showed us round and gave us all the information needed and answered all questions asked! Would highly recommend if you’re looking to buy or rent.

Tori · 15 May 2023

★★★★★ 5/5

Trustpilot

Quick Sale

We decided to have our house valued just to get an idea.We were surprised at the value so went ahead and put it on the market with prospect.It went on line on the friday. We had 7 viewings in 4 days. By the end of day 4 we had an offer which we accepted.Can't really complain at this service.My only issue was the agent was late for the first viewing getting stuck in traffic. Not off to a great start but all sorted in the end.

Phillip · 16 November 2020

★★★★★ 5/5

Trustpilot

Sasha was on the ball with everything

Sasha was on the ball with everything. Could not fault their professionalism. Always came back with an answer to all my questions. Nice one Sasha keep it up.

Martin · 21 September 2021

★★★★★ 1/5

Trustpilot

After finding a property I liked and…

After finding a property I liked and going through the usual process I was told that all had been agreed and to go forward with everything (like buying furniture to fit in the property). I was then told it hadn’t been agreed then that they hadn’t/had spoken to the landlord and it wouldn’t be available until after the date I had been told. At this point I had nowhere else to go as I had agreed to move out of my former property which was ok as I had paid a holding deposit and was told it was just a delay. Then I was told the price had increased to 2200 from 1600 and the landlord wanted an old couple so I couldn’t have the property. At this point they weren’t even trying to explain the various lies along with it being them who said the property had been agreed and to move forward with them. I had expected professionalism however instead I am left (short term?) Sofa surfing whilst I find an estaré agent who can do what they say

Richard · 12 November 2020

★★★★★ 5/5

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Beckie Baxter

We have been absolutely thrilled with such a great service that Beckie Baxter provided. She has been absolutely brilliant and what a great asset to the team she has been at Prospect Lettings. She has responded to every question with a prompt response and professionalism. I have only very high review for Beckie. She is undoubtedly a truly great asset at Prospect Team. Many could follow by her professional example.

Julia · 28 July 2022

★★★★★ 1/5

Trustpilot

Awful communication

Sadly, my buyer has been very very slow with buying my property after I had put in an offer on a house, which was accepted, through Prospect. I informed Prospect at each stage what was happening (or not happening) & that I was having to put my property back on the market. This was in August. When I later contacted them to say my buyer was now proceeding with everything, they informed me that they had sold the property to someone else, in August. Apparently they left a voicemail & text me to ask me to call them. I have no text. I wasn't even informed it was going back on the market. They admitted someone should have emailed or written to me to have told me & admitted the fault was theirs. However, in Sep I paid money for the searches , not knowing it wasn't going to be mine & since I pointed this out, they now say that they believe they did everything to get hold of me- a voice mail to call back & a supposed text- no email, no letter. I have now lost this money. I was warned about their communication, which was why I went with another company. Make sure everything is emailed! Really disappointing!

Katie · 29 October 2020