5/5
GoogleJust completed our sale. Very happy with the service, professionalism & customer service all the way through the process. Would highly recommend to anyone thinking of selling!!
Agent replied · 22 October 2024
Thank you for the review
Trusted Agent profile · Bracknell Forest
Verified
Prospect Warfield reviews in Bracknell Forest
★★★★★
1,974 reviews across 3 platforms
11 County Lane, Warfield, RG42 3JP, Bracknell Forest, RG42 3JP
Prospect's office in Bracknell Forest, at 11 County Lane, is rated 4.7 out of 5 across 1,974 reviews on three platforms, including 94 Google reviews rated 4.9.
94
Reviews on Google
This office
35
Reviews on Facebook
Business-wide
1,845
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
Google5/5
GoogleWe found all of the staff at Prospect, Warfield, very polite and professional in their conduct. The right people were viewing the property from the off, hence why we sold the property in a very short space of time. Wouldn't hesitate to recommend Propect, Warfield to anyone.
5/5
TrustpilotThoroughly professional sales team
I was very impressed with the professionalism of the sales team. A big thanks Ross, Toby, Cameron, Max and Liam. Professional, enthusiastic, yet refreshingly straight talking. We obtained four offers at or above the asking price for our property within a week.
5/5
TrustpilotExcellent service from Prospect…
Excellent service from Prospect Warfield. At all times we were looked after from the initial consultation to sale of property and exchange, thank you guys, thank you Beth for getting our sale and thank you Betsy for getting our sale to exchange. Thank you Prospect Warfield
5/5
TrustpilotBest to rent with
Excellent website, clear quality homes with secure support. Online viewing a pleasure. An estate agent with their priorities and values as the heart of its mission. We look forward to renting our new home from Prospect.
5/5
TrustpilotQuality employees - worth using
Melissa Fisher is fantastic at managing our properties. Always quick to reply and helpful with any issues we have. Same with Jake Harley on the lettings side and Ross Hobbs on the sales - both are very competent and provide a great service. Keep up the good work!
5/5
TrustpilotGood agent
Katie is very helpful and explain everything clearly for house viewing.
5/5
TrustpilotAbi was great.
Abi was great.. very polite and patient as we asked questions and looked round the property!
5/5
TrustpilotGreat Service!!!
Great Service!!!They were very helpful and prompt. Aimee was really a efficient and professional to work with. She did a wonderful job to keep us updated as much and chasing regularly. We were able complete the deal within our timeline. Thanks.
5/5
TrustpilotThe Best
Second time I have sold one of my houses with Prospects in Bracknell. Without a doubt they are brilliant. No stress and very professional. Always get the asking price. Would always recommend Prospects. I would like to especially thank Paul Wickens and Aimee Smith.
5/5
TrustpilotI am a tenant at a property that Sasha…
I am a tenant at a property that Sasha Byrne manages for Prospect and I must say that Sasha is very prompt in responding to all queries and she has been really professional and extremely helpful.
5/5
TrustpilotDani Smith - Property Manager
I'm really happy with Prospect fully managing my small BTL portfolio. Dani Smith is my property manager and she does a fantastic job by being on top of all maintenance issue, legal requirements and my requests. Dani and the team at Prospect have my highest recommendation.
5/5
Trustpilotworking with prospect was very easy
working with prospect was very easy, they negotiated well on our behalf. when there were delays elsewhere in the chain Prospect helped by chasing and keeping us updated. it was a good experience
5/5
TrustpilotThank-you Sasha!
Sasha Byrne has been fantastic at managing my property. She has always exceeded my expectations and always goes the extra mile to help. It's been absolute a pleasure dealing with her and I couldn't reccomend her services more highly. Thank you Sasha
5/5
TrustpilotThank you!!!
Looking at buying a new home can be extremely stressful. However, Beth made the whole experience stress free and very enjoyable. Couldn't have done it without you.Thank you very much Beth!!
1/5
TrustpilotNever heard back.
I enquired on Rightmove, emailed, and called, but I’ve never received a response from the lettings agent. I’ve never had to deal with an agency that behaved this way before. Trust the 1 star reviews and avoid.
5/5
TrustpilotDid a tremendous job in successfully selling our 5 New Build Dwellings in Charvil
Prospect Estate Agents surpassed our expectations throughout the whole process in selling our 5 New Build Dwellings in Charvil. We were dealing with Shaun Stevens initially who did a tremendous job and then later he introduced us to June Hopkinson and Matthew Daysh in the Prospect New Homes department. They helped us in every step of the selling process to navigate us through the difficult period in the economy and thus successfully selling all the 5 dwellings at higher GDV than the other agents. We would like to thank them for the great effort achieved and are looking to work with them in the next projects. We will definitely recommend Prospect Estate Agents to potential developers, family and friends.
5/5
TrustpilotBeth has been a fantastic agent
Beth has been a fantastic agent, balancing our needs and those of the sellers. She's been a pleasure to work with and I'd thoroughly recommend her for her local knowledge honesty and personal touch. She's a good'un.
5/5
TrustpilotSold my flat
Michael was very helpful during the valuation visit and had good knowledge of the local area. The sales team were good and happy to communicate via text to check viewings could be booked and keep me updated when viewings were happening.
5/5
TrustpilotI would like to say a big thank you to…
I would like to say a big thank you to Beth at Prospects in Warfield for her help and support with our purchase. From initial viewing through to the various legalities and pushing to get us to completion, the experience has been second to none.
5/5
TrustpilotGreat experience for my first property
It was a great experience and couldn't have been easier. Lots of help and could ask questions without being made to feel stupid, which is handy when dealing with your first property! Hope that Beth is still there when I come to move again!
5/5
TrustpilotMy husband and I recently viewed a…
My husband and I recently viewed a property in Brockhill with Abi Heppner. She was friendly, knowledgable and extremely personable. We didn't feel we were being rushed around and if we do move to the area, we will definitely be getting in touch with Prospect again.
Agent replied · 22 October 2024
Thank you for your 5* review, Kathryn.
2/5
TrustpilotCustomer service is really poor
Customer service is really poor. Don't have the mindset to assist the customer or solve our problems. The prospect's team prioritises their convenience more than improving customer experiences, and is not willing to go the extra mile to provide better customer experiences.
Agent replied · 22 October 2024
Good morning Isha. Thank you for your review. We pride ourselves on providing excellent customer service and going the extra mile, so am disappointed to hear you didn't feel this was the case when dealing with us. Please could you email me some further information to customerservice@prospect.co.uk so I can look into everything further and where needed, ensure we learn and grow from your experience. Thank you, Hanna.
5/5
TrustpilotFirst Rental
I have had a very good experience with Prospects Estate Agents when using them to rent my flat. Kind, patient and knowledgeable to deal with especially Kurt Owen and Kate Smith.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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