Trusted Agent profile · Bracknell Forest
Verified
★★★★★
1,972 reviews across 3 platforms
11 County Lane, Warfield, RG42 3JP, Bracknell Forest, RG42 3JP
Prospect's office in Bracknell Forest, at 11 County Lane, is rated 4.7 out of 5 across 1,972 reviews on three platforms, including 94 Google reviews rated 4.9.
94
Reviews on Google
This office
35
Reviews on Facebook
Business-wide
1,843
Reviews on Trustpilot
Business-wide
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Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
1/5
TrustpilotPoor service and worst customer experience
should not give that one star itself and have got that much frustration with Prospect and their home. They haven't done any checks before handing over the home to me and it's been a week since I am struggling to get my issues sorted. Worst service by prospect and no one is responding promptly. I don't want to name people here and please check with other agencies for good home if you are looking for your family.
5/5
TrustpilotBeth was extremely helpful throughout…
Beth was extremely helpful throughout the process from start to finish. She was amazing and I would highly recommend her for anyone looking to sell their house.
5/5
TrustpilotI dealt with Charlotte & she was…
I dealt with Charlotte & she was absolutely brilliant from start to finish. Super helpful & great with comms. Thoroughly recommended.
5/5
TrustpilotAgnese Rees dealt with my request to…
Agnese Rees dealt with my request to replace some damaged items in the property. She was professional and worked efficiently and the matter was resolved very quickly. We really appreciated the speedy service and the fact that Agnese was reachable and prompt in her communication
5/5
TrustpilotAbi was really informative and…
Abi was really informative and knowledgeable about the properties, she took me to view. She didn't rush me, and was able to answer all my questions.
4/5
TrustpilotA thank you to Lynne for making renting…
A thank you to Lynne for making renting stress free experience.
5/5
TrustpilotProfessional service and value for money
4/5
TrustpilotBeth Murphy
Beth was very helpful and i formative on my recent viewing of a property.I hope to be able to view more properties with her in the near future.
5/5
TrustpilotChloe and the team at Prospect…
Chloe and the team at Prospect have been brilliant managing my property for the last 6 years. Prompt communication and swift action when necessary always with the best interests of the landlord and tenants in mind.
4/5
TrustpilotBeth Murphy, Prospect Warfield:
We would like to give our heartfelt thanks and gratitude to Beth Murphy at Prospect Warfield for all her hard work and support, keeping us updated and acting as the link between us, the vendor and our buyer, both of whom are in different countries.
Thank you for your glowing review of Beth, Sian.
5/5
TrustpilotDebbie has been my "goto" manager at…
Debbie has been my "goto" manager at Prospect for a number of years. She has always been extremely professional, helpful and prompt with any queries and issues with the property. I am very happy with her services.
2/5
TrustpilotTried to sell my flat through Prospect…
Tried to sell my flat through Prospect Bracknell. When the fourth buyer dropped out, I withdrew from the process. We went from "yes, I'm sure we can get you £285K" to crashing out 16 months later at £265K. Staff were mostly pleasant (although each one opened every conversation asking how I was - even if we'd spoken five minutes before!) except one. However, I am disappointed at their inability to introduce a serious buyer or recognise the time wasters or to accept any responsibility for the failure to sell the flat, describing the loss of four buyers as "bad luck".
5/5
TrustpilotI am very pleased with the service…
I am very pleased with the service received here. Beckie Baxter was particularly helpful in sorting out some issues and kept me informed as to what was happening. Beckie also followed up to make sure everything was ok. Well done Beckie and thank you.
5/5
TrustpilotDani Smith is great
Dealing with Dani is easy and hassle free. She listens to any issues and finds the best solution. I am kept up to date regularly and more if/ when there’s issues - great communication, friendly approach and I can relax knowing everything is in good hands. Great work.
5/5
TrustpilotNo 1 for me
The whole process of selling my house was made super easy by Beth’s professionalism.Super easy to get on with , super fast a getting stuff sorted and house sold within a week at full asking price.Would thoroughly recommend both Beth and prospect Many thanksAndy peacock
Thank you for your 5* review, Andy.
5/5
TrustpilotGreat experience with the team and Beth…
Great experience with the team and Beth Murphy who handled our house search! She was professional, friendly and went above and beyond to ensure we were happy and to facilitate our requests! The team even called to check in leading up to our completion date!
Thank you for your 5* review, Sam.
5/5
TrustpilotHazel Sims and team
Hazel Sims and team have been a great help and have made the whole process stress free and simple. Thank you!
5/5
TrustpilotThank you to Paul Westmoreland and Beth…
Thank you to Paul Westmoreland and Beth Murphy for their assistance with the sale of a rental property in Warfield. Both were very friendly, competent and professional. I would recommend Prospect if you need to sell a property.
5/5
TrustpilotNew owners
We not from the UK and so finding a place was not easy. Stefano and the team at prospect was very helpful and assisted us with the entire process. Thank you so much.
5/5
TrustpilotGreat experience with Prospect
Great experience with Prospect. Special thank you to Kurt Owen who has been really helpful and reassuring during the whole letting process, if it was not for him we would have not been able to rent the property...thanks a lot...
5/5
TrustpilotNatasha knew her stuff
Natasha was quick to contact me back regarding availability and offer relevant viewings for properties within my budget that also suited my needs.
5/5
TrustpilotPrompt professional service
Prompt professional service. Could not have been more helpful .
5/5
TrustpilotExcellent service
Excellent service, very helpful and honest. Special thanks to Ryan Tucker and Betsy Harmer. Both kept me updated throughout the whole process, were honest and did a lot of the chasing Solictors for me. They were very professional and organised. I would definitely recommend prospect. Thanks
5/5
GoogleJust completed our sale. Very happy with the service, professionalism & customer service all the way through the process. Would highly recommend to anyone thinking of selling!!
Thank you for the review
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