Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookTerrible service. We were in a chain with Prospect estate agents. Paul and Beth lied to us the whole sales process about the length of the chain, right up to the day we thought we were going to exchange. After a lengthy 6 months, the sale has now fallen through. Worst estate agents I have dealt with over the years.
Chloe · 6 May 2022
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★★★★★ 1/5
TrustpilotLettings team are diabolical
Lettings team are diabolical, I feel like they do everything they can do not to get any clients. Was told I was going to hear back from them and have had zero communications, honestly the worst letting experience I have ever had.
Ahmed · 15 May 2025
★★★★★ 5/5
TrustpilotProspect Property Management have…
Prospect Property Management have provided me with a super efficient service managing my flat. A full service and my property manager Beckie Baxter is always helpful and available if I need her and takes care of the little issues that come up from time to time. I wouldn’t go anywhere else!
Steve · 1 February 2021
★★★★★ 5/5
TrustpilotTeam Prospect
Prospect staff react to any issue arising with speed and professionalism.In particular Aimee Smith, Coordinator, is someone who leaves no stone unturned. She is an incredible asset to the prospect team. She is responsive, thorough and always avilable throughout the whole process of selling and buying.Thank you Aimee
Moreen · 9 September 2021
★★★★★ 5/5
Trustpilotproperty viewing
I viewed a property through Beth last week, I found her to be incredibly knowledgeable, energetic and enthusiastic about the property and her job... I sadly bought through Sears but I wouldnt hesitate to use Prospect in the future, thank you Beth.
James · 23 July 2022
★★★★★ 5/5
TrustpilotChloe Reilly has been an amazing agent…
Chloe Reilly has been an amazing agent helping me with managing my property and ensuring all the issues and updated related to the contract and tenant are timely managed and clearly communicated. A big thanks from a happy customer!
Zadran · 16 November 2022
★★★★★ 5/5
TrustpilotVery helpful
Prospect were fantastic with helping us find the right house. We dealt with a lovely lady called Emily who was amazing. Emily was very helpful and kept in touch with us regularly, making sure we were up to date and happy. Will definitely be recommending.
Natasha · 22 February 2022
★★★★★ 5/5
TrustpilotJust a quick thank you to Lilly Sines…
Just a quick thank you to Lilly Sines for always being so quick and professional in answering any questions I may have regarding the flat that you manage for me.Excellent work and thank you for your help as always.
Harvey · 14 November 2022
★★★★★ 5/5
TrustpilotGreat Agents
We recently dealt with Sasha for our tenancy agreement and she was so helpful, nothing was too much trouble for her at all-even with my early morning calls! She's very proactive and everything is dealt with quickly and efficiently making everything run smoothly. Highly recommended agents and Sasha is fantastic!
Shell · 26 March 2021
★★★★★ 5/5
TrustpilotGreat service from Steffano
Stefano was very professional while being optimistic that I will get the property I placed an offer on. He also followed through with regular updates on the referencing and how to make the experience smooth for me.
Temitope · 19 January 2023
★★★★★ 5/5
TrustpilotAbi was extremely pleasant & helpful &…
Abi was extremely pleasant & helpful & engaged with ideas for renovation. Also it was no problem for her to do multiple viewings on a property.
Clare · 27 November 2023
★★★★★ 5/5
TrustpilotProfessional service
I have been using prospect since 2013 to manage my property. Beckie Baxter is my first point of contact and I find her to be professional, quick to respond to emails and gets issues sorted promptly. She is a credit to Prospect and I’m happy with the service I’m getting.
Louisa · 1 March 2021
★★★★★ 1/5
FacebookAbsolute liars!! Kept a whole chain in the dark about the true extent of the chain length as claimed it was “in their clients best interests” it really wasn’t and now after months of being fed lies the chain collapsed due to their lies. Stay well clear of this company they will cost you time, money and health issues.
Katie · 5 May 2022
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★★★★★ 5/5
TrustpilotAnna was great
Anna was extremely knowledgeable about the property we chose and had an answer for all our questions, from the Heating, to the parking etc. This information we found surprisingly difficult to get answers for, in comparison to other agencies. This was very helpful and made sure the moving process went smoothly.
Mr · 23 November 2020
★★★★★ 5/5
TrustpilotBeth has been incredibly professional…
Beth has been incredibly professional on all viewings we have had.
Jamie · 7 September 2024
★★★★★ 1/5
TrustpilotDrug dealers renting!
We Live in a quiet road in Bracknell, and next door came up for rent, prospect look after this property and have let a family move in who are drug dealers and users. For nearly 15 mouths now, we have had the smell of weed coming through our windows and now have notice them selling drugs, with random cars / bikes appearing and quickly driving off. On one occasion an dealer arrived at their property late in the night shouting and swearing "saying he is going to come back and smash their door in" We have a small 18 mouth old child, who we now can't let out in the garden as they are outside drinking and playing loud music most of the day, then in the evenings the smell comes back. Have reported multiple times to Prospest who won't do anything and told us to contact the police, I don't see why I should have to put myself / family at risk for this. They put them in there so do something about it.
LP · 13 June 2023
★★★★★ 5/5
TrustpilotGreat advice and very helpful.
We rented our flat through prospect. Sasha was really helpful with giving advice regarding the moving out procedures. We had a difficult time with our landlord as he wasn't a very good one but Sasha was more than happy to help and guide us through any claims.
Oliver · 10 September 2021
★★★★★ 5/5
TrustpilotKate Smith was amazing
Kate Smith was amazing, very helpful and took time out to sort people needed to get property to an excellent standard for new tenants, Paul did a great job sorting issues that needed attention, I'm happy how Kate responded and arranged everything..thankyou kate
Wendy · 21 April 2022
★★★★★ 5/5
TrustpilotFirst rate experience
From start to finish my experience with Prospect Warfield was excellent. Special mentions: to Beth Murphy who expertly conducted a number of viewings including introducing the successful buyer and to Paul Westmoreland whose unrelenting determination kept the show on the road.
A · 22 July 2022
★★★★★ 4/5
TrustpilotSasha has been extremely helpful…
Sasha has been extremely helpful through out letting my property from start to finish. She is friendly , efficient and professional. Base on my experience with Sasha I would have kept my property with prospect .4* given as I did not have the same experience with letting team
S · 23 June 2021
★★★★★ 4/5
TrustpilotGreat sales and marketing
The marketing and sales service from Prospect was excellent. Lots of potential buyers through the door and offers made. Can’t fault this.
Mr · 25 November 2025
★★★★★ 5/5
TrustpilotProperty management Malcolm place
I was living in Prospect property from last 4 years. It was a great experience to have engagement with Sasha Byrne. She tried to resolve property asap and specially she helped during checkout process. Thanks Sasha for your all efforts.
Pawan · 17 August 2022
★★★★★ 5/5
TrustpilotHelpful, knowledgeable & trustworthy
Abi Hepner organised a house viewing via Prospects Estate Agents, Crowthorne. Abi was very helpful, knowledgable and trustworthy at the viewing. Thank you very much 😊
India · 1 November 2023
★★★★★ 1/5
TrustpilotNot good at customer support…
We thought it's a best estate agents in UK but after getting frustrated experience, we are thinking it's one of worst estate agents. Their poor service and maintenance problems before handing over keys to new tenants makes us very bad and we are suffering till now and it's been a week. You won't get proper response from anyone and they will simply tell apologies. Better choose another agency if you are looking for good and better homes.
Chitra · 15 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.