Trusted Agent profile · Bracknell Forest
Verified
★★★★★
1,972 reviews across 3 platforms
11 County Lane, Warfield, RG42 3JP, Bracknell Forest, RG42 3JP
Prospect's office in Bracknell Forest, at 11 County Lane, is rated 4.7 out of 5 across 1,972 reviews on three platforms, including 94 Google reviews rated 4.9.
94
Reviews on Google
This office
35
Reviews on Facebook
Business-wide
1,843
Reviews on Trustpilot
Business-wide
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Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you Sasha
Prospect estate managing my flat nearly one year now and I like to say a big thanks to Sasha who manage my property.In this time I had issues with service providers,plumber company what she resolved very well.She kept me informed all the time.I recommend her without doubt.
5/5
TrustpilotGreat service
Great service, Colin Charles, thank you for going above and beyond to help today. We are very grateful.
5/5
TrustpilotHonest estate agent
Having brought, sold and now renting through prospect. Out of all other agency's I have worked with, I have found prospect to be the most honest, up front and helpful of the agencies. They have communicated all the way through and gone above and beyond in each of their services. Thank you
Thank you for your 5* review, Karlene.
5/5
TrustpilotWorth her weight in gold
I was very impressed with my initial greeting from Beth she was both professional and helpful in her manner. She worked extensively and tirelessly hard when I was looking to sell my property and buy with Prospect. Unfortunately due to health issues my needs and wants changed frequently but Beth always met my demands and went the extra mile. Not only this, her voice on the telephone never failed to make me smile and feel warm inside. Just a genuine, professional person and very much an excellent advocate for her company. I hope she is valued professionally at work, in the same high regard as I hold her. We saw so many properties at all different times of the day and Beth never failed to impress us or come up with a new solution.
5/5
TrustpilotAshleigh at prospect is always very…
Ashleigh at prospect is always very helpful and quick to answer any of my property maintenance queries :)
5/5
TrustpilotReally helpful staff - Abi was great
Really helpful staff, Abi was lovely and ever so helpful. Nothing was too much to ask! Great estate agents. Fully recommend :)
5/5
TrustpilotSasha was first class
Sasha was first class. Very thorough, informative and 'on the ball'. well done and thank you for a hassle free and speedy response with a positive outcome.
5/5
TrustpilotGreat service from Kate Smith!
Kate Smith has recently taken over management of our account and ever since we've had brilliant service. Prior to Kate we have a number of longstanding issues which are now being dealt with promptly by Kate. Kate is professional, knowledgeable, empathetic and organised.
4/5
TrustpilotBeth from Prospect Warfield
We recently used Beth and the staff at the Warfield Branch for completion on our flat. Despite a number of challenges Beth kept me informed and did not hesitate to pick the phone up to me during some really tricky situations.Many thanks for your helpJo
5/5
TrustpilotGreat service
Our property has been managed by Prospect for several years now. Sasha is our most recent property manager. She is professional in her handling of any issues that arise. She is always quick to respond to and sort out any problems keeping us updated on developments.
5/5
TrustpilotLily has been my property manager for…
Lily has been my property manager for the past year. She is a genuine, professional and caring lady who always does what she says she will do. Lily keeps me informed, responds in a timely manner and try to find resolution when needed.
1/5
TrustpilotVery poor service
I had planned to buy a flat from this agents , from the very beginning this purchase was difficult. Firstly we had the 4 week delay in getting the id verification through and had to pay £82 (none of the other agents charge that !) From then on it seemed I was chasing the office all the time with nobody coming back to me. The amount of phone calls I made and emails , to the manager Jordon and natasha , most of which went unanswered, which I found highly unprofessional and unworkable.Prospect gave such a poor service in my opinion leaving me with no option other than to pull out of the purchase.I would not recommend these to anyone thinking of buying , renting or leasing , find your self a reliable agent .
5/5
GoogleThe team worked very hard to proactively market my property and ensure when it hit the market it was in the best possible place to secure the best realistic price. The potential buyers were all of high quality. Communication was clear and frequent. Efforts by Reiss in particular were amazing and above and beyond. These Coupled to Paul’s expertise secured a great result
5/5
TrustpilotProspect Bracknell
Our tenancy with Prospect started off a bit rocky, but since Beckie Baxter has been our point of contact, we couldn't be happier. She is quick to resolve our queries and is very friendly. I love dealing with her and feel confident when approaching her with any problem we have. Very professional and efficient.
5/5
TrustpilotProspect 5 stars
Kenny has been great. Would recommend
Thank you for your 5* review, Catherine.
5/5
TrustpilotHi all
Hi all! I been in this property for 4 years! I had great time there! Only moving cause need bigger house as family is growing! Kodie Brooks has been a great property manager, always willing to help, very reasonable and professional! Sure I will miss my time there!
5/5
Trustpilotviewing at Smalley Close
Our viewing with Charlotte was very welcoming, she was able to answer any questions we had and conducted her self in a very professional manner.
5/5
TrustpilotSasha is helpful & friendly.
Sasha has been more than helpful in recent months when I have had issues with my landlords, answering all the questions I had and making me feel much more at ease. Very easy to get in touch with her and a friendly voice on the other end of the phone. Thank you!
5/5
TrustpilotGreat service!
I would just like to thank Dani Smith for her great service. After a failed appointment, Dani was quick at getting the issues resolved and re-booked the appointment around our busy schedule. She kept us updated within the process and even checked on us once the appointment was completed. Thank again for your hard work.
5/5
TrustpilotBeth and Betsy were so helpful and…
Beth and Betsy were so helpful and communicative throughout the purchase, they really made a stressful experience feel like a breeze! Both very knowledgeable in what they do which always makes you feel more at ease with everything too!
5/5
TrustpilotSmooth process
We bought our house through Prospect. They were very professional and the whole process was very smooth. We hope this will be our forever home, however, if we wish to move again, we wouldn't hesitate to use their services.
5/5
TrustpilotFantastic service and professionalism
I can't speak highly enough of Ross at Prospect. Always professional, cheerful and proactive during what proved to be a drawn-out process, Ross was the person who helped my purchase along more than anyone else involved (including my own estate agents). I will definitely be using Prospect in future if I move again.
1/5
TrustpilotAWFUL EXPERIENCE
I’m writing to express our dissatisfaction with the experience we had renting a property through this agency. We had high expectations based on the listing of a fully furnished apartment, but upon moving in, we were met with several issues that were frustrating and disappointing.
5/5
TrustpilotProspect rental property management
Prospect manage a rental property for me and have done so for many years. They are well organised and responsive when action needs to be taken. Good summary of income and expenditure at year end. Good information and provision of legal documents.My contact is Nikki Gardner.
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