Prospect Warfield reviews in Bracknell Forest

★★★★★ 5/5

Trustpilot

The agency responded quickly to our…

The agency responded quickly to our message , we were looking for couplrs of months a new house to rent. Overall we are pleased with the quicly respond and we were able to keep in touch with the real estate agent and the landlord . Thank you for your help and support all through this process .

Margareta · 1 April 2026

★★★★★ 5/5

Trustpilot

Beth 10/10

Beth has been fantastic for us. She's recommended properties that we weren't even aware of that really fit what we are looking for. Beth has been very honest which is refreshing as a lot of other estate agents we have dealt with you couldn't say the same about!

Mike · 22 July 2023

★★★★★ 5/5

Trustpilot

Prospect Bracknell > the BEST lettings agency

We are now into our third year of letting our property through Prospect in Bracknell. Our experience has gone far beyond expectations. From the first meeting with Harry Pangbourn, he gave us the confidence to choose Prospect lettings agency. He was completely open and honest and we felt we could completely trust his advice. We were proven correct. Throughout this time we have dealt with various members of the team in Bracknell (including Oliver) and they’ve all been professional, following through all tasks while keeping us informed at each stage. A big shout out also goes to Katie Clark who is our property manager. We recently had a difficult situation with a tenant which she dealt with head-on and again, kept us informed and went the extra mile for us when the new tenant moved in. Having dealt with a couple of other agencies in the past, we can categorically say that Prospect Bracknell are streets ahead in terms of customer service and communication. They really do take care of the details and represent the landlord exceptionally well. Highly recommended! 5* service.

David · 30 August 2025

★★★★★ 4/5

Trustpilot

Diligent and helpful

Although Prospect were not my agent and were acting for the vendors, Bernadette was diligent in ensuring the lines of communication were kept open and that the transaction kept moving when it looked likely to fall apart a few times.

Jon · 3 June 2025

★★★★★ 5/5

Google

Really positive experience with Samuel Miah at KF&H Belsize Park. He was professional, responsive, and genuinely helpful throughout, which made …

Cheslyn · 25 April 2026

★★★★★ 5/5

Trustpilot

A true professional at work

Since Katie Chark took charge of our properties, things have worked like clockwork. No more headaches or worries as Katie gets the job done. She is so professional and dedicated and a major asset to her company

Sidney · 10 December 2025

★★★★★ 5/5

Trustpilot

Matt is a star!

Matt went above and beyond throughout my house purchase process and made what is normally a stressful situation a breeze. Nothing was too much trouble - he kept me updated throughout and chased all relevant parties to make sure things were moving as they should. Thank you so much Matt.

Zoe · 27 April 2023

★★★★★ 5/5

Trustpilot

Brilliant management service from…

Brilliant management service from Prospect estate agent Always ahead and on time with information and keeping me updated on my tenants and all government laws and changes. I have been personally dealing with Nikky Gardner who is a delight to deal with, she makes me look Great with my tenants

David · 12 May 2026

★★★★★ 5/5

Trustpilot

Sonam Gurung is the man you want

Sonam Gurung is the man you want. Hes fast and efficient, a clear communicator and just overall a great people person. Whenever I need help again I know who I will give a call!

Attila · 30 July 2025

★★★★★ 5/5

Trustpilot

Prompt timing for the viewing

Prompt timing for the viewing, good knowledge of property, premises tour at right pace. Further discussions clear and informative, although quick actions required it was clearly explained to me. I’m very grateful to Prospect and in particular Charlotte Morgan from the Branch

Phil · 16 April 2025

★★★★★ 5/5

Trustpilot

Thanks Davina and Team.

Davina was a joy to work with throughout our sale. We did not expect much activity in such a depressed market however Davina and the team managed a constant stream of interested buyers, and secured our sale within 6 weeks. Outstanding.Communication was proactive and immediate. The mechanics of progressing the sale through to a successful conclusion were all handled smoothly and with enthusiasm. A positive experience from start to finish.

Chris · 17 January 2024

★★★★★ 5/5

Trustpilot

Good experience

We have finished renting our flat for 1 year with Nikki Gardner as property manager. She was very attentive and let us know of any issues in a timely manner. Specifically, when given our 4 months notice to vacate she was a great help in sorting our affairs.

WW · 15 May 2026

★★★★★ 5/5

Trustpilot

Lynne Jones

Lynne Jones at Prospect has been absolutely wonderful to deal with. She’s always incredibly helpful and responds very quickly to any questions or concerns. Whenever I’ve had an issue, she’s been kind, understanding, and efficient in getting it sorted. She’s also genuinely lovely to speak to, which makes everything so much easier. I really appreciate her professionalism and support.

Ellie · 17 February 2026

★★★★★ 5/5

Trustpilot

Exceptionally professional from start…

Exceptionally professional from start to finish. Ellie and Charlotte worked hard to get our house sold and when our solicitor was holding things up Daniel, the manager, relentlessly drove everything forward. Excellent service all round.

Peter · 8 December 2025

★★★★★ 5/5

Trustpilot

Renting

Charlotte has been really helpful with guiding us through the renting process, answering all our questions and taking us through all the steps. I am looking forward to starting our tenancy with prospects.

Sophie · 22 July 2025

★★★★★ 5/5

Trustpilot

Beth and Michael were very supportive…

Beth and Michael were very supportive during the purchase of our new property. They kept us well informed of progress and were very supportive on the day of the move too. Thank you both!

Miss · 8 July 2025

★★★★★ 5/5

Trustpilot

Michael and Beth were great when we…

Michael and Beth were great when we bought our flat through them. The seller’s Solicitors were dreadful to say the least. We are grateful to Michael for steering us through this and recommending tradespeople.

Julie · 8 July 2025

★★★★★ 5/5

Trustpilot

Sonam was very helpful and efficient in…

Sonam was very helpful and efficient in answering all my queries.

Ashish · 12 February 2026

★★★★★ 5/5

Google

We had a really positive experience with JM Mason Chartered Surveyors. The team were professional, friendly, and incredibly efficient from start to finish. Our report was completed and sent back much quicker than expected, and everything …

Shelby · 15 November 2025

★★★★★ 5/5

Trustpilot

Really good letting experience all round

We just rented a property via Prospect. Normally, we get led around in a rush when viewing rental properties, but the agent in this case was really good and took the time to show me around properly. Once we decided to move forward, Stefano was great in the office, helping to get everything signed off quickly as well as answering questions in a very friendly manner!

Michael · 19 March 2024

★★★★★ 5/5

Trustpilot

Thank you Prospect

Many thanks to Paul, Beth and all the team at Prospect. It took a long time to complete our journey in uncertain times but they have been with us every step of the way. Their help, communication and support has been excellent and unwavering.

Fiona · 26 July 2023

★★★★★ 5/5

Trustpilot

Charlotte was excellent from the start…

Charlotte was excellent from the start with helping us find a property and the whole process after that. Regular contact and keeping us in the loop was fantastic and she made the whole process of moving feel easy. Was happy to answer any questions if we had them and this helped with the overall process. Can’t thank Charlotte and the Prospect team enough for helping us!!

Kensie · 9 March 2024

★★★★★ 1/5

Trustpilot

PLEASE READ BEFORE USING PROSPECT ESTATE AGENTS.

We have used prospect to rent through for a couple of years now. They have been great.. until it comes to moving out. On 6th january 2023 our tenancy renewed. It also renewed with a rent increase. Just DAYS after the tenancy renewed we were informed the house was going on the market and another estate agent would be in touch to arrange viewings and take photos. Had we have known this, we absolutely wouldn't have agreed to renew the tenancy as we were basically trapped into paying rent until a buyer is found. The reasoning would be, we have no idea when the property would sell and as to when we'd have to move out. Secondly due to chemotherapy and recent surgeries I am extremely vulnerable to having people in and out of the house. We received an email from prospect saying quote 'the landlord is happy for you to stay in situ until a point of sale. If a point of sale isn't agreed by the end of tenancy your agreement will roll onto a monthly periodic' basically saying, the landlord can serve notice anytime before but you can't. We found somewhere else to live as I cannot afford to have strangers come into the home when I am in such a vulnerable position. This was denied and was stated we couldn't move out. We sought legal advise on the situation and it came to light that the agreement had actually been broken, as in the contract it clearly states there isn't allowed to be any for sale / advertisements until the last 2 months of the tenancy. I brought this up to prospect and got told they will 'speak to the landlord.' It's not good enough. Why is the landlord allowed to break the tenancy, but we aren't? We were falsely tricked into signing a tenancy agreement (WITH A RENTAL INCREASE) on the pretence the house was going on the market. We were totally mislead. When you sign a tenancy agreement, you sign it on the hopes of a stable, secure home which you rightly pay to legally occupy. In our case, we were signing the agreement to insure the landlord / prospect didn't have any missed gaps of non-payment until the house would've sold. I know there is always a risk of a house being sold. It's part and parcel of renting, but to be told this a handful of days after renewing the tenancy agreement is morally so wrong. Prospect were also aware of my current health conditions, as is the landlord, as we've had to turn away someone coming to do a gas inspection due to my ongoing treatment. I'm not asking anybody to put the sale on hold, but so the right thing and let us be released from the contract early. The email clearly states if a sale happens before the tenancy agreement is up, the landlord can serve notice. If that isn't the case, and the landlord will still have to wait for the tenancy agreement is over, then maybe raise this with the staff member who wrote the email. As we took this email for gospel and made arrangements to move. I have spent weeks chasing for replies, only to get a call back saying we cannot break the contract. We have now moved from the property due to the health risks this poses on me, and the sheer stress this has put on myself and my family, and the fact we don't want to live on tender-hooks not knowing when we would have to leave. It's an absolute shambles and to leave my family in this cost of living crisis liable to pay the rent up until a point of sale, when we have been tricked into this tenancy, and also when the contract has been clearly not stuck by, by erecting for sale signs, and not letting us enjoy the property on a quiet and peaceful basis, has left us no option to seek legal advise which we have now done. On one of the emails I received it also said 'we are acting on behalf as the landlord as they are our client.' Well we are also paying customers. Also your clients. There has been no thought or consideration for us at all, and due to this, we have had to pay hundreds of pounds to seek legal advise and we are willing and now WANTING this to go to court as we have a watertight defence on the pretence of being mislead, as well as the contract not being adhered to. I am also going to make this known with the redress schemes and the ombudsman. We will take this as far as we need to, to put this right.

Danielle · 18 March 2023

★★★★★ 5/5

Trustpilot

Both Paul and Beth were brilliant…

Both Paul and Beth were brilliant throughout the process of us looking for homes and even though we haven’t actually bought a place with them, they were so helpful in the search and remained in touch and professional even up until now whilst we proceed with a property with a different estate agent. I can’t recommend them enough, lovely people and if god forbid our sale with this house falls through, I actually look forward to looking at more properties through prospect with Beth and Paul.Thank you for always keeping me updated and staying honest throughout.Nimrah

N · 15 March 2023