5/5
GoogleA swift to respond, reliable and friendly letting agent I've been using for the past 9 years.
Trusted Agent profile · Bracknell Forest
Verified
Prospect Bracknell reviews in Bracknell Forest
★★★★★
2,175 reviews across 3 platforms
36 High Street, Bracknell, RG12 1LL, Bracknell Forest, RG12 1LL
Prospect's office in Bracknell Forest, at 36 High Street, is rated 4.7 out of 5 across 2,175 reviews on three platforms, including 400 Google reviews rated 4.5.
400
Reviews on Google
This office
41
Reviews on Facebook
Business-wide
1,734
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
Google5/5
GoogleDear Megan and Lewis at Propsect Bracknell, Thank you so much for all your help these past few weeks. Your hard work helped …
5/5
GoogleAfter starting a family we decided to put our flat on the market in order to buy somewhere with more space. Prospect were amazing throughout, and were able to generate much more interest and viewings than any other agent we had used. …
5/5
TrustpilotFantastic service all round
On my very first call to Prospect they promised they would find us the house we wanted and they did. They have been professional, communicative and helpful throughout the whole process. Paul really pushed the last part through to make it happen smoothly.
5/5
TrustpilotBeen using prospect since ~2007
Been using prospect since ~2007 to manage my flat rental. I’ve had no hesitation in continuing to use them each year. Recent customer service from Sasha Byrne and her colleagues has been excellent - responsive and professional.
5/5
GoogleTom Dunbar, is reliable, and the best person i have dealt with. Professional and polite. Thanks
5/5
TrustpilotAs a tenant
As a tenant, I am very happy with the assistance I get from Hazel Simms. She is very responsive, understanding and always tries to find a solution to problems that sometimes come up. Having such a good property manager is very helpful.
5/5
TrustpilotOn the hunt for a rental
The team at Prospect are a pleasure to deal with. Organised, well informed and great communicators.
5/5
GoogleI was worried to start with as I wasn’t getting any feedback from viewings when selling with prospect, I was just getting we’ve chased feedback however I honestly now believe this was people not getting back to prospect and nothing other …
5/5
TrustpilotLight years ahead …
We are very happy with the professional service we have received from the Prospect Team , from purchase to management of our property - Agnese Rees our present property manager continues this admirably. Prospect are light years ahead of the competition. Highly recommended !!
5/5
TrustpilotExcellent professional service
Virgina in after sales has been the most helpful person in this process, always keeping all parties well informed, is personable, friendly and beyond helpful. Couldn't recommend her and the entire Prospect team more.
5/5
TrustpilotHi ,I’ve been using prospect for 20…
Hi ,I’ve been using prospect for 20 years dealing with my rental houses and my new builds ,the sales team have always been very helpful and professional,Anna in the rental team and the manager Harry are always fantastic,carry on the good work guys,cheers Dave
5/5
TrustpilotHappy customer.
I've been with prospects for over 5 years and can't fault them. Beckie handles all issues quickly and professionally keeping both tenants and landlords happy. I wouldn't be anywhere else.
1/5
TrustpilotThey don't care about tenants
They don't care about tenants. Be very careful when you go with this agency.They will ignore all your issues and fix them when they want even if is something that affects your health.
5/5
TrustpilotHad a great viewing with Charlotte…
Had a great viewing with Charlotte today, she was very helpful and answered any question.
5/5
GoogleI rent with prospect since October and the customer service is amazing, in particular since Lily took over the management of my flat, she has been able to solve every issue I had and always being helpful and kind.
4/5
TrustpilotColin, Jordan and Sasha has been thoroughly professional and helpful
Prospect has so far turned out to be the best estate agents I have dealt with ever for both lettings and buying experience. Colin, Jordan and Sasha are the key people to highlight for their excellent customer service and attention to details.
5/5
TrustpilotVery professional and customer oriented
Had the pleasure of working with Gemma since September and have throughly impressed with her professionalism and knowledge.She always keeps me in the loop and responds promptly to any queries. She is a great asset to Prospect and a pleasure to deal with.
1/5
TrustpilotRude and un professional
Quite frankly I have never dealt with such a rude company as this I had to pull out of a sale because of a job loss and never experienced such a un professional un kind manner the way it was dealt with should be reported
5/5
FacebookI give 10/10 to prospect Estate Agents just because of 5 star people they have. My property Manager “ Hazel Sims” is a star who has always helped in sorting out things very quickly and genuinely. People like her makes us loyal to any company.
5/5
GoogleNothing but good service from Prospect Estate Agents Jordon (the tall one ) was very helpful.Would recommend them
Agent replied · 16 March 2026
Thank you for your 5 star review!
5/5
TrustpilotGood agency
Whilst the landlord has been a little lacking in communication, Sasha has handled the situation very well and kept us in the loop and happy whilst we have problems rectified. Asset to the agency.
5/5
TrustpilotGreat service
Prospect was professional, helpful and quick to respond to queries throughout the house sale process. Virginia Ayres did a great job ensuring that the sale successfully progressed from offer acceptance through to completion.
5/5
Trustpilot5 star
5 star cowboys. X husband claimed he had power of attorney over me, put my house on the market, under sold it and RICKY was in charge. Charged me a fortune for doing this too!!!!! DO NOT EVER USE
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Prospect Bracknell
How many reviews does Prospect Bracknell have?
Prospect's Bracknell Forest office has 2,175 reviews across three platforms: 400 on Google, 41 on Facebook (across the whole business), 1,734 on Trustpilot (across the whole business).
What is Prospect Bracknell's rating?
Prospect Bracknell is rated 4.7 out of 5 across all 2,175 reviews, and 4.5 out of 5 on Google from 400 reviews.
Where is Prospect's Bracknell Forest office?
Prospect Bracknell, 36 High Street, Bracknell, RG12 1LL, Bracknell Forest, RG12 1LL.
