Trusted Agent profile · Bracknell Forest
Verified
★★★★★
2,172 reviews across 3 platforms
36 High Street, Bracknell, RG12 1LL, Bracknell Forest, RG12 1LL
Prospect's office in Bracknell Forest, at 36 High Street, is rated 4.7 out of 5 across 2,172 reviews on three platforms, including 400 Google reviews rated 4.5.
400
Reviews on Google
This office
35
Reviews on Facebook
Business-wide
1,737
Reviews on Trustpilot
Business-wide
Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
5/5
TrustpilotBeckie went above and beyond in fixing…
Beckie went above and beyond in fixing (and eventually replacing) our tumble dryer. She was very quick to respond and made sure to call us with regular updates. We greatly appreciate all she does for us.
5/5
GoogleThe best agency in the Bracknell area. Anna and the team were amazing and very professional in finding me my next home. I would highly recommend them. Anna went out of her way to make the process simple and easy.
5/5
GoogleMy partner and I were recently accepted on an offer, thanks to the dedication of Prospect and great connections they have in the conveyancing industry. So far, our journey has really been flawless. …
Thank you Bex for your 5* review. We are so glad to be able to help you through your moving journey.
5/5
TrustpilotBethany Murphy recently showed me…
Bethany Murphy recently showed me around a property and I just wanted to say she was an asset to the company - extremely informed, professional and had great advice for me in regards to placing an offer.
Thank you for your 5* review, Charlotte.
5/5
GoogleExcellent service and speedy response at all stages of the transaction. Follow through by Josh Holt was especially impressive. He worked extremely hard to ensure that deadlines were met and kept everyone updated as regards to …
5/5
TrustpilotLettings
I have just started renting through Prospect and have been dealing with Anna in Lettings. She has been very friendly, helpful and efficient making the whole process of renting so much easier. I would definitely recommend. Thank you Anna.
1/5
TrustpilotDishonest and Poor Property Manager - Bracknell
I am about to end my tenancy term after almost one year renting an apartment in Bracknell Forest. The premises is nice and the environment is wonderful. When I try to tell the property manager that I would leave the premises earlier and would like to end the tenancy. I am told that I would break the contract if I move out earlier, as per the break term of agreement with the landlord. After my thorough checking of the contract, there is no that term. And the property agent can never spot the term to me. I am just kept informed to bare the liability of the property until the end of tenancy. I am not asking to have money back though I have paid the whole year rental in upfront. More ridiculously, a professional cleaning term is added in the break term, which is totally new term on top of the original contract. Now I get an invoice of GPB850 approx. if I need to move out earlier. It sounds totally unreasonable and not acceptable.
5/5
TrustpilotService was great, property was wonderful
Kurt was great, handled my queries swiftly and professionally, gave me a virtual tour of the flat and took the time to go through any concerns I had. Place is wonderful and as advertised. Would recommend.
5/5
GoogleAmazing service from Laney Thompson. Laney has been our property manager for the past year and we are very pleased with her friendly prompt support to all our property needs. Renting with prospect and having Laney as the property manger makes it a win win service. Thank you.
5/5
TrustpilotMaria made the experience simplistic
Maria made the experience simplistic, were extremely approachable and helpful at all times. Thoroughly recommend her I would have no hesitation recommending Maria to any friends or family local as she is extremely professional and knowledgeable...
5/5
GoogleI am new to the UK and after finding a property online I sent an information request. Olivia made arrangements to meet me the day that I landed in the UK to have a look at prospective properties. I met Olivia the evening that I landed and …
5/5
TrustpilotBeth was really informative and…
Beth was really informative and pleasant on our recent viewing. I would highly recommend her to family and friends.
5/5
TrustpilotI am extremely happy with the agency
I am extremely happy with the agency, especially with Sonam's professionalism and punctuality. His dedication and attention to detail truly stand out. Highly recommended.
5/5
TrustpilotThey were very efficient and…
They were very efficient and communication was brilliant, had views on our property before it had even gone live, Daniel kept us updated all the time and answered any questions asap would totally recommend
5/5
TrustpilotAbi Was Amazing!
Recently had a viewing with Abi and she was fantastic! Being first time buyers this is a whole new experience to us and Abi helped us make sure we didn't miss anything on the viewing and even gave us food for thought that we may not have thought about otherwise. Extremely helpful, very friendly and great to communicate with!
1/5
TrustpilotA hard review to write
A hard review to write. Prospects have levels of tenancy agreements with landlords which means they take no part other than marketing the property. This made them useless when asking for help with a bad landlord. They are to blame for misrepresenting the property, claiming things worked when they did not, and claiming the heating would be 30-40 pcm when it turned out to be closer to £200 pcm. In a proper relationship the agents would make sure the tenant had a fair deal; the agents here gave no real help and became aggressive when challenged. The property itself was poorly maintained. Al in all a most unpleasant experience; would never go back to these people.
5/5
TrustpilotHarmonic Stress Free Property Management
As a tenant of Prospect for over 10yrs in 3 properties, and working the past years with Beckie Baxter, my property manager, I have found the process of renting, maintaining, repairing, renewing my tenancy totally seamless and stress -free. Not wanting to complain about previous managers, however, in Beckie's safe hands, feel I have nothing to worry about and that Prospect have my back covered (and my landlord’s too, which is equally important) 😊. Well done Prospect !
5/5
TrustpilotI can highly recommend Agnese
I can highly recommend Agnese. She has always been very helpful and proactive whenever I have had queries in connection with our apartment. It is a pleasure to have her on our account.
1/5
TrustpilotThe Agency have employed lots of people…
The Agency have employed lots of people gor nothing . They dont have chance to sort it problem with profesional manner . They say something and do other thing. They dont follow the law for the renting out the Properties in unsuitable condition. They expect the people take the property after They just pretended was painted and cleaned with the professional and is look like 5 years old child done it. And most of things was broken in the property or not working order , When They rented out and asking the Security deposit 5 weeks plus 6 months rent advance . Shame full company . Dont try to rent with them exactly not before you properly checked state of property.
5/5
TrustpilotGreat service!
Very happy with the service that Agnese and the team provide.As a landlord it is good to know that my property is in good hands and any issues that may arise are dealt with promptly and effectively.
5/5
TrustpilotA great experience
A great experience with the Prospect team, led by Ross. They sold my house within days of it hitting the market and were always available for questions and help. Highly recommended.
5/5
TrustpilotNatasha was very confident and helped…
Natasha was very confident and helped us alot in what we are looking for
4/5
TrustpilotGreat viewing
Great viewing, informative and knew her patch, thank you Abi
5/5
TrustpilotI have been letting my properties…
I have been letting my properties through Prospect. Julie Jacobs has been most helpful to me. She is aware of the questions that need answering. As a property manager she is excellent.
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