Trusted Agent profile · Bracknell Forest
Verified
★★★★★
2,178 reviews across 3 platforms
36 High Street, Bracknell, RG12 1LL, Bracknell Forest, RG12 1LL
Prospect's office in Bracknell Forest, at 36 High Street, is rated 4.7 out of 5 across 2,178 reviews on three platforms, including 400 Google reviews rated 4.5.
400
Reviews on Google
This office
41
Reviews on Facebook
Business-wide
1,737
Reviews on Trustpilot
Business-wide
Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
5/5
TrustpilotProperty Management
Our property is looked after by Nikki G a member of Prospect's Property Management department. She takes away any of our tenancy and property management worries. She is a good communicator, is always promptly available when we need to contact her and she makes sure that any necessary aspects are followed up to conclusion. Would therefore recommend based on our experiences so far.
5/5
TrustpilotHome purchase
We meet Demi a few mouth ago when we were trying to purchase our family home. She created a very good first impression and we build a great report. I was impressed with her professionalism and dedication. She worked tirelessly to find us the perfect home. Overall a very good experience.
5/5
TrustpilotA fab property manager
Lily Sines took on the role of property manager overseeing the house that we were letting. Lily was always professional, friendly, helpful and efficient during this time. She is a positive advocate for her company and the industry that she represents.
5/5
TrustpilotChloe Reilly has been a great property…
Chloe Reilly has been a great property manager for us. Very helpful in keeping us updated and managing tenants in a professional and timely manner. Grateful to have her as our property manager!
5/5
TrustpilotKeep it up Gemma!
First time renting, I had no knowledge of anything that happens or is expected of me.I was well taken care of and have got all the support needed from Gemma Burton and her team at Prospect agency. Keep it up Gemma 👍🏽
4/5
GoogleProspect sold my house a few months ago. It was a long, at times stressful process. Adam Selzer- Williams impressed me as he was so full of enthusiasm, friendly and helpful. Calum Radcliffe was also very professional and patient. He …
1/5
TrustpilotDisgusted by the discrimination and…
Disgusted by the discrimination and horrific attitude we faced when booking a viewing for a property to rent today. Team members at this agency were highly unprofessional. We were questioned and judged on personal matters that had no relation with the act of booking a viewing. Thoroughly unsatisfied with the lack of quality customer care and basic human decency. We sincerely do not recommend using this agency's services.
4/5
TrustpilotSasha
Sasha, Jake and the team are approachable and thorough in their approachThough firm at times but fairI have had a Good experience using the serviceSasha has been prompt and courteous in her dealings with meWish you guys all the bestRegardsA Berry
5/5
TrustpilotProspect the best
Sasha Stevens has been managing our property very well. She is a very professional and efficient person who deals with any issues promptly. We cannot praise her high enough for the satisfaction and peace of mind she provides with her issues handling ability.
5/5
TrustpilotProspect Estate Agents
Prospect Estate Agents have been professional and helpful from the moment they came to see us about putting our property on the market right through to the sale. They spent time helping the proposed sale go forward to exchange of contracts by keeping in touch with the chain and ensuring that everyone knew what they had to do to get the sale done. I don't think that the exchange of contracts would have happened without Virginia from Prospect Estate Agents constant progress chasing.
5/5
TrustpilotThank you Prospect Agency
Thank you Prospect Agency. That is second time renewing my tenant's thanks to Sasha Byrne support, she is very friendly and easy to communicate. I'm looking forward in future to speak to Sasha again. Thank you very much Sasha
5/5
TrustpilotKate Smith - Property Manager has recently taken over the…
Kate Smith has recently taken over the full management of my property and immediately got a handle on issues that I had been grappling with. Difficult tenants as well as an insurance claim. Kate has very efficiently taken these problems off my hands and made immediate progress where I was not able to before. Thankfully relieved me of so much stress. Kate has proved to be extremely helpful and knowledgeable and the best thing I could have done was to go full management and be given Kate as my property manager.
5/5
TrustpilotCharlotte Morgan was really helpful!
Really easy experience and no hassle. All sorted quickly and love the property. My account manager was Charlotte Morgan and she was super helpful and got everything done quickly. Cant reccomend enough!
4/5
TrustpilotPrompt
I have been dealing with Kate Smith for a short while. The good thing that I can say about her is that she is very prompt in responding to my queries. Her replies are straight to the point. The only thing bad I can say about her is that on a good day, she drives me nuts with the fact that she starts her emails with "I hope you are well". Such a phrase is bland and meaningless. I also dislike the verb "hope" as in French we say that hope makes stupid people live.
5/5
TrustpilotStill in the process of completing the…
Still in the process of completing the purchase of my property, but Ryan Tucker and his team have been excellent and very professional from the start. They always kept me updated on the progress and I never had to chase. A very good customer experience.
5/5
TrustpilotGreat management from Chloe...
Chloe Reilly manages two rental properties for me. She is professional and is a great communicator. I am really happy to have her dealing with any issues which arise.Thank you Chloe!
5/5
TrustpilotEstate Agent that doesn't pressure clients
Natasha from Prospect is one of the most patient estate agents I have met. Nothing was too much trouble for her and she always allowed me as much time as I needed and did her utmost to answer my many questions.
Thank you for your 5* review, Maxene
5/5
TrustpilotTrustworthy, Helpful and efficient
I've been renting through Prospect for 12 years and its been an excellent relationship, friendly and helpful. I'd love to give a shout out to Julie Jacobs who is always great to deal with, whatever the issue.
5/5
TrustpilotHighly recommended. A great agency.
We have been with Prospect as tenants for the last 5 years. The service has always been amazing. Chloe who has been our point of contact is always on hand to help. Responses are super fast and super helpful. They are always understanding. The online portal where we can report any issues with the property is wonderful too and helps us track the status of anything we have reported. We have a very good relationship with Prospect and are happy tenants! I would certainly recommend.
5/5
TrustpilotThank you to Prospect for an efficient, quick house purchase!
Thank you to Prospect for an efficient, quick house purchase! From the initial viewing onwards I dealt with Matt, who I found pleasant, prompt and easy to deal with. Viewings were made easy and he definitely accelerated the purchasing process.
5/5
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5/5
TrustpilotBracknell office
Aimee was always helpful and proactive with all processes of my lease purchase and in contact with both solicitors to keep moving forward and when Aimee was on annual leave Ricky and Adam were more than helpful with any queries
5/5
TrustpilotI am very thankful to prospect
I am very thankful to prospect, I especially Saffron N for handling all my issues & concerns and resolving them seamlessly. I had a very pleasant stay at the property that was rented via Prospect. Thank You !!!
5/5
TrustpilotNatasha was extremely helpful with all…
Natasha was extremely helpful with all my questions and queries, very professional, patient and kind, couldn’t recommend more!
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