Trusted Agent profile · Bracknell Forest
Verified
★★★★★
2,178 reviews across 3 platforms
36 High Street, Bracknell, RG12 1LL, Bracknell Forest, RG12 1LL
Prospect's office in Bracknell Forest, at 36 High Street, is rated 4.7 out of 5 across 2,178 reviews on three platforms, including 400 Google reviews rated 4.5.
400
Reviews on Google
This office
41
Reviews on Facebook
Business-wide
1,737
Reviews on Trustpilot
Business-wide
Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat Service!!!
Great Service!!!They were very helpful and prompt. Aimee was really a efficient and professional to work with. She did a wonderful job to keep us updated as much and chasing regularly. We were able complete the deal within our timeline. Thanks.
5/5
TrustpilotThe Best
Second time I have sold one of my houses with Prospects in Bracknell. Without a doubt they are brilliant. No stress and very professional. Always get the asking price. Would always recommend Prospects. I would like to especially thank Paul Wickens and Aimee Smith.
5/5
TrustpilotDani Smith - Property Manager
I'm really happy with Prospect fully managing my small BTL portfolio. Dani Smith is my property manager and she does a fantastic job by being on top of all maintenance issue, legal requirements and my requests. Dani and the team at Prospect have my highest recommendation.
5/5
TrustpilotAbi was great.
Abi was great.. very polite and patient as we asked questions and looked round the property!
5/5
TrustpilotI am a tenant at a property that Sasha…
I am a tenant at a property that Sasha Byrne manages for Prospect and I must say that Sasha is very prompt in responding to all queries and she has been really professional and extremely helpful.
5/5
GoogleBoth Megan and Lewis have been really helpful and very professional throughout the whole process and kept us informed every step of the way. Where we've needed a bit of advice or assistance they've been easy to deal with …
Thank you for your 5* review John
5/5
TrustpilotThank-you Sasha!
Sasha Byrne has been fantastic at managing my property. She has always exceeded my expectations and always goes the extra mile to help. It's been absolute a pleasure dealing with her and I couldn't reccomend her services more highly. Thank you Sasha
5/5
Trustpilotworking with prospect was very easy
working with prospect was very easy, they negotiated well on our behalf. when there were delays elsewhere in the chain Prospect helped by chasing and keeping us updated. it was a good experience
5/5
TrustpilotThank you!!!
Looking at buying a new home can be extremely stressful. However, Beth made the whole experience stress free and very enjoyable. Couldn't have done it without you.Thank you very much Beth!!
5/5
TrustpilotDid a tremendous job in successfully selling our 5 New Build Dwellings in Charvil
Prospect Estate Agents surpassed our expectations throughout the whole process in selling our 5 New Build Dwellings in Charvil. We were dealing with Shaun Stevens initially who did a tremendous job and then later he introduced us to June Hopkinson and Matthew Daysh in the Prospect New Homes department. They helped us in every step of the selling process to navigate us through the difficult period in the economy and thus successfully selling all the 5 dwellings at higher GDV than the other agents. We would like to thank them for the great effort achieved and are looking to work with them in the next projects. We will definitely recommend Prospect Estate Agents to potential developers, family and friends.
1/5
TrustpilotNever heard back.
I enquired on Rightmove, emailed, and called, but I’ve never received a response from the lettings agent. I’ve never had to deal with an agency that behaved this way before. Trust the 1 star reviews and avoid.
5/5
TrustpilotBeth has been a fantastic agent
Beth has been a fantastic agent, balancing our needs and those of the sellers. She's been a pleasure to work with and I'd thoroughly recommend her for her local knowledge honesty and personal touch. She's a good'un.
5/5
TrustpilotSold my flat
Michael was very helpful during the valuation visit and had good knowledge of the local area. The sales team were good and happy to communicate via text to check viewings could be booked and keep me updated when viewings were happening.
5/5
TrustpilotMy husband and I recently viewed a…
My husband and I recently viewed a property in Brockhill with Abi Heppner. She was friendly, knowledgable and extremely personable. We didn't feel we were being rushed around and if we do move to the area, we will definitely be getting in touch with Prospect again.
Thank you for your 5* review, Kathryn.
2/5
TrustpilotCustomer service is really poor
Customer service is really poor. Don't have the mindset to assist the customer or solve our problems. The prospect's team prioritises their convenience more than improving customer experiences, and is not willing to go the extra mile to provide better customer experiences.
Good morning Isha. Thank you for your review. We pride ourselves on providing excellent customer service and going the extra mile, so am disappointed to hear you didn't feel this was the case when dealing with us. Please could you email me some further information to customerservice@prospect.co.uk so I can look into everything further and where needed, ensure we learn and grow from your experience. Thank you, Hanna.
5/5
TrustpilotWe have used prospect for the first…
We have used prospect for the first time and can happily say the service has been perfect. Agnese is our point of contact and has been superb throughout the process. I cannot fault her work at all. I am very impressed with the service.
5/5
TrustpilotFirst Rental
I have had a very good experience with Prospects Estate Agents when using them to rent my flat. Kind, patient and knowledgeable to deal with especially Kurt Owen and Kate Smith.
5/5
TrustpilotKurt has been great in helping us find…
Kurt has been great in helping us find a place for our family. We are very happy with the place we found. The whole process was very smooth and hassle free.
5/5
FacebookHaving a lot of profit from MRS ELIZABETH BAYS platform was the best thing ever, with a little capital of $1000 I made a successful withdrawal of $12,500 in one week now I can pay my bills my self and take good care of my family, You are indeed the best account manager, With the way you traded my investment efficiently with no error My God will keep rewarding you. Contact Her for genuinely trading and fast profit payout without any problem. Quickly contact her via, Email: elizabethbays70@gmail.com whatsApp number: +1(209)896-9431
5/5
TrustpilotBeth Murphy
Brilliant service provided by Beth who showed us around various properties. Beth was professional, patient, knowledgeable and helpful. Wouldn’t use another estate agent.
5/5
TrustpilotBeth is literally the best
Beth is literally the best! She goes above and beyond!
5/5
GoogleDespite a turbulent start, Prospects (Harry & Lewis) have turned things around swiftly to secure a good quality tenant. …
Thank you for the review, we are pleased we have turned things around and found you a tenant.
5/5
TrustpilotThe Prospect Team are knowledgeable…
The Prospect Team are knowledgeable about the market, and efficient in handling tenancies. Thank you to Sasha
5/5
GoogleChloe Wise has been my property manager now for many years. I am always very happy with her professional and friendly service to myself as a landlord and also for the tenants. Emails answered efficiently but also one step ahead of me when it comes to reminding me about renewals etc !! Thanks
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