Trusted Agent profile
★★★★★
129 reviews across 1 platform
36a Southbourne Grove, Bournemouth BH6 3RA
Taylor Made's Bournemouth office at 36a Southbourne Grove is rated 4.7 out of 5 across 129 reviews on 1 platform, including 129 Google reviews rated 4.7. Checked 9 October 2026.
Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
5/5
GoogleBought through Taylor made and our agent Dan was very professional, trustworthy and efficient. We were shown a great selection of properties that matched our criteria and found our dream place. 5 star service from start to finish - highly recommended.PositiveResponsiveness, Professionalism
5/5
GoogleWe've recently rented a flat through Taylor Made. Mandy, our letting agent, has been great throughout. We had alot of questions when we first moved in. Mandy has always replied to our emails within the day. We had a small issue with our shower recently and Mandy arranged a plumber within days and the shower is now fixed. I've been really impressed so far with how quickly they respond and get things done. I feel really confident with Mandy/Taylor Made as my lettings agentsPositiveResponsiveness, Professionalism
4/5
GoogleAs in all previous dealings with John at Taylor Made the service provided was extremely good and professional. Would recommend using this agent for both buying and letting property.
5/5
GoogleJohn has managed our properties for many years and has always been brilliant we are very lucky to have him as our agent
Dear Mrs Illingworth Thank you for your very generous review and for being a valued customer
5/5
GoogleWe've recently rented a flat through Taylor Made. Mandy, our letting agent, has been great throughout. We had alot of questions when we first moved in. Mandy has always replied to our emails within the day. We had a small issue with our shower recently and Mandy arranged a plumber within days and the shower is now fixed. I've been really impressed so far with how quickly they respond and get things done. I feel really confident with Mandy/Taylor Made as my lettings agentsPositiveResponsiveness, Professionalism
5/5
GoogleThe main feature in this relationship is trust: In value for money: In commitment to please both parties Client & Tenant and a willing ness for good service. THIS HAS BEEN MY EXPERIENCE HERE
Thank you very much for your kind review of our services John Stein Business Owner
5/5
GoogleI can only say that it was absolute pleasure to work with John stein @ Taylor Made Southbourne . His professional approach, market knowledge, allowed me to sale my property quickly. My whole experience with the Taylor Made Southbourne branch has been excellent from start to finish. I would highly recommend them to anyone and will definitely be using their services again in the future. A massive thank you to john on behalf of me and Julie. Bappy Dey - Littledown
5/5
GoogleI have let my property and had it managed by John Stein and his staff for the last seven years. The management has been professional with a quick response to the tenant's needs as well as keeping me informed of all requirements such as any malfunction of kitchen equipment or bathroom fittings. Taylor Made have contact with an excellent team of local maintenance personnel and suppliers enabling any problems to be dealt with efficiently. I can fully recommend them.PositiveResponsiveness, Professionalism
5/5
GoogleExcellent service with little fuss. Would certainly recommend
Thank you for your very generous review and for being a valued customer
5/5
GoogleThese guys were magnificent in helping us to rent, I would definitely recommend using this company again.
Thank you for your very generous review
2/5
GoogleWhen my integrated fridge/freezer packed up, Taylor Made deemed it acceptable to install a cheaper replacement in the middle of my living room! More concerned with representing a penny-pinching landlord than delivering a courteous service. They also took over £400 from my deposit for wear and tear issues. I didn't have the time and energy to dispute this. An average lettings agent who are good for locating somewhere to live, but that's it. Thankfully, I no longer have to use a lettings agent!
5/5
GoogleKnown John at Taylor Made for many years and he always goes out of his way to help his clients with a great service.
Thank you very much for your kind review of our services John Stein Business Owner
5/5
GoogleJohn and Mandy have managed property for us over a number of years with little or no hassle, always ready to assist and trustworthy.
Thank you for your review and for using Taylor Made
3/5
Google(2018 Update: While mistakes are still being made, customer service is much improved recently. The company appear to be making an effort to improve their attitude towards both landlord and client.) Delivered a contract to the wrong address, failed to inform the tenant that they had been succesful in their application for a property until the day before they moved in. Emailed the tenant incorrect bank account details for a £1500 transfer. Used a completely inaccurate email address to contact the tenant, despite the email address being used correctly on previous occasions. Were generally poor or argumentative when communicating with both landlord and tenant, who were both dissatisfied with service received. Avoid at all costs.
5/5
GoogleVery thankful for Taylor made, Mandy the estate agent was fantastic, she made us feel very welcomed and comfortable throughout the whole process, kept us informed and updated and helped make a stressful process quick and enjoyable. The flat is great for the value and I’m very thankful to finally enjoy my first home with my partner 😊 Thank you.PositiveResponsiveness, Value
5/5
GoogleLetting through Taylor Made in Southbourne has always been easy and efficient, with good communication and attention to detail.
Thank you very much for your kind review of our services John Stein Business Owner
5/5
GoogleGreat service from the team at Taylormade !! A prompt, friendly, professionally & efficient service. Would highly recommend them if looking to let a property, nothing is too much trouble. John and Emma are a great team
5/5
GoogleI have dealt with John and his team for many years and found them thoroughly professional.PositiveProfessionalism
5/5
GoogleWe’ve been dealing with Jon at Taylor Made on the purchase of our first property and it’s been such a smooth process. He’s been professional, friendly, has answered any questions we’ve had and suggested a great solicitor for us to work with. We’ve been really pleased with the service and can’t wait to move into our new home this week. Thanks you 😃PositiveQuality
5/5
GoogleAfter an epic 10 months due to land disputes, buyers pulling out, mortgage issues and coronavirus, we finally moved in to our new home. Dan at TaylorMade is legendary in our eyes! Without his expertise and tenacity, we would have never have got here. If you need to purchase or sell, I cannot recommend him or a TaylorMade highly enough!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleProfessional and very helpful estate agents with loads of experience in the market.
Thank you for your review and for using Taylor Made
5/5
GoogleExcellent estate agents with unmatched local knowledge of the property market
Thank you very much for your kind review of our services John Stein Business Owner
4/5
GoogleI bought the flat in Boscombe through Taylor Made a few years back for my father to live in; I'm now in the process of renting it out. I've had a very positive experience when both buying and renting - everyone there shows a high level of professionalism and responsiveness. It has been a pleasure to work with them.
5/5
GoogleFabulous service - would highly recommend to anyone.
Thank you very much for your kind review of our services John Stein Business Owner
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Taylor Made's Bournemouth office has 129 reviews across 1 platform: 129 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Taylor Made is rated 4.7 out of 5 across all 129 reviews, and 4.7 out of 5 on Google from 129 reviews, checked 9 October 2026.
Taylor Made, 36a Southbourne Grove, Bournemouth BH6 3RA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.