Taylor Made reviews

★★★★★ 5/5

Google

Highly recommend I have recently been dealing with Conrad in their office couldn’t ask for a better service Polite and efficient a stress free experience.

Marshall · 17 March 2026

★★★★★ 5/5

Google

John and his team, are friendly and helpful. Nothing is too much bother. Would highly recommend.

John · 10 June 2023

★★★★★ 5/5

Google

Second time using this company, made the whole process go smoothly with regular updates and very good communication. Emma was extremely helpful and nothing seemed too much trouble. Would have no problem recommending this company.

M · 10 April 2024

★★★★★ 5/5

Google

I’ve had a great experience renting through John. From the very beginning, he has been professional, friendly, and responsive to any questions or concerns I’ve had. He made the entire process of finding and moving into my flat smooth and stress-free.

Ahmed · 28 September 2024

★★★★★ 1/5

Google

SAVE YOURSELVES THE STRESS AND GO ELSEWHERE!! I wouldn't recommend anyone looking to rent a property to use Taylor Made. They seem very shady and all a bunch of liars. After I seen an advert for a property which clearly stated 'Pets allowed' I called to arrange a viewing, whilst on the phone I asked again, just to be sure that this property did allow a dog as I have been looking for over 6 months and constantly being told no pets. I was advised again that the landlord for this property didn't have any problems with a dog. I told the agent showing me around that I have a dog too (again to be sure), she was a different lady to the one I had arranged the viewing with. Again she advised a dog is fine. I liked the property so decided to take it. They were quick enough to rush me up to the office to take my holding deposit the same day, to which I was advised that the holding deposit would ensure they would stop doing viewings on that property and would save it for me. We agreed a moving date of the 1st May. 3 days later I got a call from the agency to advise the Landlord wanted money sooner than the 1st May so asked if I could move in sooner. They said if I couldn't they would have to continue arranging viewings and will have to offer it to another person. I had already given my notice at my current place and booked time off work to move on the 1st May, but I called around to make all the changes needed to move in earlier, to which I was successful. That same day I went into the agency to hand in some documents and asked if I could show my partner the property as he hadn't seen it yet. The agent agreed to meet us at the property in 10 mins so myself, my partner and the dog walked down to meet the agent. When I walked in she asked 'Did you tell me you had a dog?', to which I was shocked as I had mention the dog 3 or 4 times to various agents 3 days earlier and on the phone before booking the original viewing. I also put it on the paper work! Turns out from there, all of a sudden the landlord 'apparently' said 'no dogs'. Seems to me like that agents took one look at the dog and then decided they didn't want it living there. We left the dog in the garden whilst looking around and he didn't make a sound bless him, was good as gold. I feel like because he is a Mini Bull Terrier they discriminated against the breed, surprise surprise! If it was a chihuahua I'm sure it would have been fine. They said the landlord had just put down new carpets and advised they were more thinking of a small cat when they said 'pets are fine' which I thought was a load of rubbish as they had already said that a dog was ok, plus I thought that's what the deposit was for? My dog has never ripped up a carpet in his life so why all of a sudden they are worried about the carpets I don't know. I even told the agent the dog is crate trained and sleeps in the crate. I work from home too (Pre Covid) so the dog wouldn't be left alone in a carpeted room, which again the agent knew as she asked me. I guess it's a blessing in disguise really as I don't want to be associated with horrible people like that who discriminate against a dogs breed. Just as bad as a racist comment if you ask me. Just RUDE! Long story short- This agency is full of a load of rubbish and just likes wasting peoples time, sending them on wild goose chases changing agreed plans with current landlords and employers, taking their money and then disappointing them.NegativeProfessionalism

Haylee · 10 June 2021

★★★★★ 5/5

Google

Taylor Made have handled the letting of my property for several years now. Liaison between myself, and the tenant is handled smoothly and I have been kept informed of any issues that have arisen and any queries that I have had are always dealt with promptly. The staff are always polite and welcoming and I can recommend them as a letting agent.

Rosamund · 10 June 2023

★★★★★ 5/5

Google

We recently secured a new tenant for our flat, John and Taylor Made were great in coordinating works to upgrade the property, marketing and securing a good tenant. The service has been strong and delighted with the outcome.

James · 28 September 2024

★★★★★ 5/5

Google

Very positive experience working with Ross at Taylor Made. I bought a flat through them, and Ross was a very good estate agent. He showed me great properties, not all of them on the market yet, and persuaded me to see the flat I eventually bought even though I wasn't sure it was suitable. He has subsequently helped me to find tradespeople since moving in. I'd definitely recommend them.

Helen · 11 June 2018

★★★★★ 5/5

Google

John from Taylor Made was amazing! He made the process of finding my rental property seamless and stress-free. I highly recommend him!

Linda · 17 April 2025

★★★★★ 5/5

Google

I would like to say a big thank you to the staff at Taylor Made for the way in which they have looked after the letting of a flat to my grandson for the past 7 years. They have been extremely supportive and responsive. I would thoroughly recommend them. A very professional team of staff. Cath Parish

Cath · 10 June 2023

★★★★★ 5/5

Google

We recently purchased a flat through the Southbourne office. Daniel was professional, efficient and a pleasure to work with throughout the whole process.PositiveResponsiveness, Professionalism

Jennie · 10 June 2021

★★★★★ 5/5

Google

I cannot recommend Taylor Made highly enough. The MD has overseen the rental of our property for over 10 years. TM have consistently found us high calibre tenants ensuring the lettings have been trouble free and straightforward. TM have also kept us up to date with the latest rules and regulations which has been invaluable.

Anne · 10 June 2023

★★★★★ 5/5

Google

Having recently got divorced and moving down to the area, John and his team at Taylor made lettings helped me out very quickly. They were able to find a property suitable and within budget . I cannot thank them enough, a big worry off my mind. Thanks again and would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Alan · 10 June 2021

★★★★★ 5/5

Google

Taylor Made have been managing my property rental for many years and I fully recommend their services. The responsiveness and professional behaviour from both John and Dan has been consistently of the highest standard and they have ensured excellant tenants and minimised untenanted periods throughout.PositiveResponsiveness, Quality, Professionalism, Value

Andy · 25 August 2021

★★★★★ 5/5

Google

I recently put my property up for sale through Taylor Made at Southbourne, I wasn't completely hopeful given the time of year but have had some really respectable offers and it is now sold. The service from Taylor Made has been A1 from inception with a lovely team who know the area extremely well and have bent over backwards to fit in with my ongoing plans including trying to find a ongoing property for me so they can link it together with their expertese. Would highly recommend.

Michélle · 10 June 2023

★★★★★ 5/5

Google

Very professional and knowledgeable. We were given very good advice and Taylor Made were always very punctual for appointments. We are happy to recommend them.

Watch · 28 September 2024

★★★★★ 5/5

Google

Dan at Taylor Made has been fantastic. He’s polite, friendly and professional and nothing has been too much trouble. He keeps in regular contact and has offered some great advice and been really knowledgeable. I can’t recommend Dan and Taylor Made highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Chloe · 10 June 2021

★★★★★ 5/5

Google

We rented from John at Taylor Made, great service, very quick. Any issues were sorted asap. End of tenancy was excellent too. Would highly recommend and we will be using them again in the future.

Danielle · 10 February 2024

★★★★★ 5/5

Google

A fabulous personal service from a small lettings agent who really cares about his local community and his clients. Great work.

Richard · 28 September 2024

★★★★★ 5/5

Google

No major problems so far. I’m a new tenant to a property in Southbourne, rented through John at Taylor Made.

Denise · 28 September 2024

★★★★★ 5/5

Google

John Stein has looked after our holiday house for many years and is an absolute star! He responds rapidly, gets stuff done and makes our lives so much more easy than they otherwise would be. He is a pleasure to deal with.

Michael · 10 June 2023

★★★★★ 5/5

Google

I have dealt with this agency for 15 years without complaint. I have found them to be capable and reliable both in securing tenancies and managing properties. A smaller , personable agent much more in tune with the local market.

Christine · 10 June 2023

★★★★★ 5/5

Google

Recently bought our house with the team at TaylorMade Southbourne, where nothing was too much trouble. Viewing was very professionally arranged and honestly conducted. A big thank you from us to the team for a super quick sale!PositiveResponsiveness, Professionalism

Trevor · 25 August 2021

★★★★★ 5/5

Google

Daniel was very helpful and made my move go quite smoothly.

Pauline · 10 June 2020