Trusted Agent profile · Bournemouth

Paul Watts Estate Agents Bournemouth reviews

3.4

★★★★★

392 reviews across 3 platforms

379-381 Charminster Road, Bournemouth, BH8 9QT

Paul Watts Estate Agents's office in Bournemouth, at 379-381 Charminster Road, is rated 3.4 out of 5 across 392 reviews on three platforms, including 31 Google reviews rated 4.6.

Google logo

4.6 / 5

31

Reviews on Google

This office

Yell logo

5.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

359

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.

1/5

Trustpilot

Little return on Investment

The premise of ‘on the market’ is a good idea, to compete with the dominant portals that are charging agents huge sums each month. Regrettably however, very little enquiries are produced and you will never see a representative, instead you will receive generic company messages. My advice to all agents would be to stay clear and invest your hard earned marketing budget into more measurable and productive things.

James · 24 May 2021

5/5

Trustpilot

Our representative

Our representative, Helen Hughes, is a very good communicator and a tribute to On The Market

Customer · 16 August 2023

Agent replied · 25 October 2024

Hi there, wow thanks so much for your feedback and five star review - we really appreciate it! We'll be sure to share this with Helen and the team, thanks for your continued support. All the best.

1/5

Trustpilot

Absolutely useless valuation

Absolutely useless valuation. £800,000 below what it was valued at 2 weeks ago!!

MR · 16 April 2025

5/5

Trustpilot

Easy app to use

Easy app to use. Doesnt cost and it's great to be able to talk to the landlord by message. Had good and quick responses to my messages. Fully recommend.

Ash · 31 March 2022

Agent replied · 25 October 2024

Hi Ash, Thank you for your feedback, it's greatly appreciated. We're so glad you're loving the OnTheMarket app.Have a great day!

5/5

Trustpilot

i find using on the market to be a very…useful and easy to use

i find using on the market to be a very easy web site to use in my quest to find a UK home

Customer · 7 December 2022

Agent replied · 25 October 2024

Hi Colin, we're really glad to hear you're finding OnTheMarket useful in your property search journey and thanks for taking the time to leave us a five star review. If there's any features you'd like to see on our site or any further feedback you'd like to share please email the team at support@onthemarket.com. Happy house hunting!

5/5

Google

Sold our house through Paul Watts and had a great service from the whole team. Friendly, professional and expert advice made the whole process easier and less stressful than anticipated. Totally recommend.PositiveResponsiveness, Professionalism

Louise · 18 June 2021

Agent replied · 17 June 2024

Thanks for taking the time to leave a review. Much appreciated.

5/5

Trustpilot

I have to say this is by far the best…

I have to say this is by far the best website out there now for any property searches. I had used Right Move for years but won’t be going back!

Andrew · 14 December 2021

Agent replied · 25 October 2024

Hi Andrew, thank you so much for the great review. We really appreciate you taking the time to do so!

5/5

Trustpilot

Loving On The Market

Loving On The Market. I have been with On The Market since the beginning as an independent agent and get great leads. Everyone jump on board is my advice.

Rebecca · 2 February 2022

Agent replied · 25 October 2024

Hello Rebecca,Thank you for your kind words, we're so glad you're loving OnTheMarket.com as much as we are!We always appreciate your feedback.Have a lovely day!

1/5

Trustpilot

ring you up every day even when you…

ring you up every day even when you have told them not to. the house valuation if way of the mark

Philip · 10 January 2023

Agent replied · 25 October 2024

Hi Philip, sorry to hear you're receiving unwanted calls. We've reached out to you privately if you'd like to respond there and we can look into this further for you. Alternatively, you can contact the team at support@onthemarket.com. All the best

1/5

Trustpilot

Instant valuation was 102k less than…

Instant valuation was 102k less than what we paid. I can safely say the valuation are not accurate in the slightest as the property we bought is a new build

Customer · 16 October 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave us a review. I am sorry you are experiencing issues with the instant online valuation tool. The valuation presented by this tool is calculated independently by propertypriceadvice.co.uk and is based on the information you provided.We believe the estimate should give you a good indication of what your property is worth should you choose to take it to market. Please consider it to be a starting point, which should not replace the expertise of a local estate agent.If you have any further questions, please email us at support@onthemarket.com

5/5

Trustpilot

We find OnTheMarket the best

We find OnTheMarket the best place to advertise home for sale, hopefully soon it will be the only way! Apart from our own website and database

David · 18 May 2022

Agent replied · 25 October 2024

Hi DavidThanks for taking the time out of your day to leave us a 5* review! It's great to hear you're loving OnTheMarket and we're glad to have you with us. Have a great day!

5/5

Trustpilot

Iesha Agyemang Needs A Pay Rise!!!

Iesha Agyemang Needs A Pay Rise!!!! Fantastic Experience

CG · 4 December 2023

Agent replied · 25 October 2024

Hi there, thanks so much for your five star review. We're glad you've had a great experience with us and appreciate your support. All the best.

5/5

Trustpilot

Listened

Listened, had empathy and reached the right out come for both my business and theirs, others were not as accommodating.Well done Onthemarket!

New · 4 October 2022

Agent replied · 25 October 2024

Hi there, thank you so much for taking the time to leave a review and for such kind words - the team all really appreciate it! We're glad to hear you're happy with your membership and if there's anything more we can do or even if you have suggestions on what we can improve on please don't hesitate to reach out to the team at support@onthemarket.com. All the best!

5/5

Trustpilot

Always manage to find what I want and…

Always manage to find what I want and get the right support from the team here! Great property company, would deff recommend to all my friends and family

Zoe · 17 December 2021

Agent replied · 25 October 2024

Hi Zoe, thank you for recommending us in your review!

5/5

Trustpilot

Great customer service

Great customer service, I phoned and they picked up immediately which I have struggled with other portals.

Customer · 22 March 2023

Agent replied · 25 October 2024

Hi there, thanks so much for taking the time to leave a five star review. All our teams really strive to give the best service they can to all our agent members, so we really appreciate your kind words. We'll make sure your feedback is passed on. Thanks again and you can always reach the team at support@onthemarket.com with any further queries.

4/5

Trustpilot

Nice refresh of the website

Nice refresh of the website. Easy to use valuation tool, asks for a little more info than others out there but probably means its a little more accurate.

Matthew · 10 December 2021

Agent replied · 25 October 2024

Hi Matthew,Thank you so much for the great review. We really appreciate you taking the time to do so!

5/5

Trustpilot

Great communication from our account…

Great communication from our account manager Rebecca.

Mervyn · 15 December 2023

Agent replied · 25 October 2024

Hi Mervyn, thanks for taking the time to leave us a five star review. We really appreciate it. It's wonderful to hear you're happy with your account manager Rebecca, we'll be sure to pass on your kind words. All the best

5/5

Trustpilot

I needed the account up an running with…

I needed the account up an running with 2 working days and it was achieved. Very please about this.

L · 9 January 2023

Agent replied · 25 October 2024

Hi there, thanks for taking the time to leave us a review. We're really glad to hear you're happy with the onboarding experience and the team were able to sort this for you. If there's anything else you need from us please don't hesitate to contact the team at support@onthemarket.com. All the best

1/5

Trustpilot

Absolutely useless as when asked my…

Absolutely useless as when asked my reason for the valuation I put "just interested" ...meaning I'm not selling but just interested to find out what the valuation was. Then I'm forced to select an estate agent to contact me for an accurate valuation...no thanks I'm not selling. Deceptive marketing if not an outright lie to get you to disclose your details is an understatement.

Adam · 9 January 2021

5/5

Trustpilot

A great tool for agents and consumers!

A great portal for both estate agents and consumers. Easy to navigate and gives you lots of information on the property and the area.

Mitul · 16 May 2022

Agent replied · 25 October 2024

Hi MitulThanks for taking the time to leave us a great review, we really appreciate your feedback! We're glad to hear you're enjoying OnTheMarket and please let us know if there's anything more we can do. All the best!

5/5

Trustpilot

Very structured and detailed website

Very structured and detailed website, easy to navigate. We all know how stressful and chaotic looking for houses can be, so I was very pleased with OnTheMarket!

A · 10 December 2021

Agent replied · 25 October 2024

Thanks so much for taking your time to provide feedback, we are very pleased that you like the new site.

5/5

Trustpilot

Great Brand Refresh

The new website is great. Easy to navigate and not full of useless information like other portals. Making property searching uncomplicated which is all I ask for

DL · 9 December 2021

Agent replied · 25 October 2024

Hi DL,Thank you so much for your positive rating for your recent visit to OnTheMarket - it's much appreciated!

5/5

Trustpilot

As an agent

As an agent, On the Market have been invaluable in providing a reliable platform to market our properties.

Steve · 12 January 2023

Agent replied · 25 October 2024

Hi Steve, thanks so much for your kind words and a 5 star review. It's really great to have you onboard and we're glad to hear you're finding great benefit to your agent membership. If there's anything you need now or in the future please get in touch with the team at support@onthemarket.com. All the best!

5/5

Trustpilot

Great team at OnTheMarket

Great communication from all staff at OntheMarket. easy to navigate platform and transparent clear information. Thank you!

Fran · 14 February 2023

Agent replied · 25 October 2024

Hi Fran, we really appreciate you taking the time to leave us such a great review - thank you! It's wonderful to have you onboard with us and please let us know if there's anything you think we can improve on. You can reach the team any time at support@onthemarket.com. All the best

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