Trusted Agent profile · Bournemouth

Paul Watts Estate Agents Bournemouth reviews

3.4

★★★★★

392 reviews across 3 platforms

379-381 Charminster Road, Bournemouth, BH8 9QT

Paul Watts Estate Agents's office in Bournemouth, at 379-381 Charminster Road, is rated 3.4 out of 5 across 392 reviews on three platforms, including 31 Google reviews rated 4.6.

Google logo

4.6 / 5

31

Reviews on Google

This office

Yell logo

5.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

359

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.

1/5

Trustpilot

The search alerts useless

The search alerts for some reason, I seem to be able to run the others eg rightmove ok, is beyond hopeless, today i've received details on a 1.8m estate and a 85000 shared ownership....

Linda · 5 September 2022

Agent replied · 25 October 2024

Hi Linda, sorry to hear the alerts you're receiving aren't what you're looking for! Could you send us an email at support@onthemarket and the team will check what alerts you're signed up for and get you receiving the correct alerts. Have a lovely day!

5/5

Trustpilot

GREAT SERVICE

Very well organised and get back to your emails promptly. The onboarding process was quick and accurate not to mention the FREE reference service and also discounted CRM system they offer.GREAT JOB GUYS!

RENTOLOGY · 10 September 2022

Agent replied · 25 October 2024

Hi Rentology, thanks for taking the time to leave us a review - the team all really appreciate it! We're so glad to hear your feedback for the onboarding process was so positive and you're enjoying the benefits of your OnTheMarket membership. Please let us know if you have any ideas or suggestions for improvements, we'd love to hear more from you. Send the team an email at support@onthemarket.com. All the best

5/5

Trustpilot

Colin is fantastic!

We have the privilege of dealing with Colin who is most helpful and informative about the products and keeps on continuous contact even after a service is taken! Awesome !

JOSEPH · 9 December 2022

Agent replied · 25 October 2024

Hi Joseph, thanks so much for your kind words. It's so great to hear your feedback on your experience as an agent member and we'll definitely pass this onto Colin! Thanks for your continued support, all the best.

4/5

Trustpilot

Onboarding Set up

It was very easy to go back onto OTM, everything was dealt with quickly and properties appeared live within a few days.

Quickmove · 9 August 2023

Agent replied · 25 October 2024

Hi Quickmove Estates, thanks for the review. It's great to hear the onboarding process was quick and easy. Welcome back to OnTheMarket and thanks for your support! All the best.

5/5

Trustpilot

Always on the end of the phone IF I…

Always on the end of the phone IF I need them, which to be fair, isn't very often.

LPS&L · 10 November 2023

Agent replied · 25 October 2024

Hi there, thanks for the five star review. It's wonderful to hear that our team has been available whenever you've needed help, although it may not be very often. We're really proud to be able to offer prompt and accessible support for all our agents and housebuilder customers when it's needed. Thanks for your continued support.

1/5

Trustpilot

Search filters don't work

Was searching for a new house and was initially impressed with the range of filters you could choose, to prevent seeing dross and unsuitable properties. I ONLY want detached, so selected this and ignored semi-detached, apartments and terraced properties. Guess what - shed load of semis and terraced properties came up. Don't have time to trawl through them to find what I actually filtered for, so closed the site and went back to Rightmove.

Susan · 1 January 2021

5/5

Google

I work alongside Paul Watts and have seen first hand the amount of hard work the staff will put in, in order get the best result for their clients. I would wholeheartedly recommend Paul Watts and Margaret in particular for the guarantee of a tremendous service

Dan · 19 June 2019

Agent replied · 17 June 2024

Thank you. Pleasure to work with you

5/5

Trustpilot

My business is based on buying and…

My business is based on buying and selling homes. Other search engines are far too complicated and are filled with outdated homes. I need simplicity when searching for homes, and this service was perfect for me.

Ollie · 17 December 2021

Agent replied · 25 October 2024

Hi Ollie, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to seeing you again soon.

5/5

Trustpilot

I like on the market because,it's easy…

I like on the market because,it's easy to find what I'm looking for and there's good details on the property,it's one of my go to site's for what I'm looking for.

Liz · 9 August 2022

Agent replied · 25 October 2024

Hi Liz, thanks so much for a 5 star review! It's great to hear how useful you're finding our site, so thanks for sharing. We hope you find your dream property soon! Any suggestions on how we can make your property search journey even better send them over to support@onthemarket.com, we'd love to hear from you. All the best

4/5

Trustpilot

Good communication and understanding of…

Good communication and understanding of our business needs

Sean · 3 May 2024

Agent replied · 25 October 2024

Hi Sean, we really appreciate you taking the time to leave your feedback. It's great to hear of your positive experience and that your account manager is listening to your needs. Please don't hesitate to get in contact if there's anything we can help with in future. All the best

5/5

Trustpilot

Company is an agent for the agent.

Since we have been using On The Market we have been very happy with the leads that we have been receiving.

Michael · 5 July 2023

Agent replied · 25 October 2024

Hi Michael, thanks so much for a fantastic review! We're so pleased to hear your feedback and that you're happy with the service you're receiving. Please don't hesitate to reach out to the team at support@onthemarket.com if there's anything we can assist with. Thanks

5/5

Trustpilot

on the on the market

on the on the market. is good este agents because its on Zoopla seal well your move right move

Benjamin · 25 August 2023

Agent replied · 25 October 2024

Hi Benjamin, thanks so much for sharing your experience with us and leaving a five star review. All the best

5/5

Trustpilot

Easy and helpful website

Easy and helpful website. Went on when deciding to purchase a property. I contacted agents and a few got back to me, set up some viewings and we had an offer accepted last month. Would recommend.

Rassmus · 20 October 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave us a review. We are very happy to hear of your positive experience with our website. Congratulations on your new property!Should you require any assistance, please email us at support@onthemarket.com

5/5

Trustpilot

Very speedy and efficient process from…

Very speedy and efficient process from start to finish.

Jonathan · 2 April 2024

Agent replied · 25 October 2024

Hi Jonathan, thanks for leaving us a 5 star review. We're pleased to hear your feedback, it's great to have you onboard. If you have any questions, now or in the future, please reach out to the team at support@onthemarket.com, they'll be more than happy to help. All the best.

5/5

Trustpilot

Fabulous communication

Fabulous communication. Very professional and listens to requirements and recommends what will be beneficial for us.

Brenda · 31 October 2023

Agent replied · 25 October 2024

Hi Brenda, thanks so much for your five star review! We're thrilled to hear to your feedback about our teams communication and professionalism. We take great pride in listening to our agents and housebuilder customers, ensuring we're tailoring our offering to your needs. Please contact the team at support@onthemarket.com if you have any further questions or require help in the future. Thanks for your continued support, all the best.

5/5

Trustpilot

Fantastic account manager

I'm really enjoying working with OnTheMarket, Michelle Cowan my account manager is fantastic, she goes above & beyond. Quick responses, there are never any issues or the pressure to purchase more products.

Kristen · 18 May 2022

Agent replied · 25 October 2024

Hi KristenThanks so much for your kind words, we really do appreciate it. We're thrilled to hear you're enjoying being with OnTheMarket and I'll make sure to pass your feedback to your account manager. Please reach out to us if there is anything more we can do, all the best!

5/5

Trustpilot

A sensible conversation with a…

A sensible conversation with a representative who listened to the needs of my business.

James · 12 December 2023

Agent replied · 25 October 2024

Hi James, thanks for your feedback and leaving a five star review. It's wonderful to hear you had a positive experience. Please don't hesitate to get in contact with the team in the future if there's anything we can assist with. Thanks for your support, all the best.

1/5

Trustpilot

What a waste time

What a waste time, impossible to book a viewing, I've sent request after request to view properties every time viewings fully booked, do these properties really exists or is this company trying to booster it's profile

Carl · 15 September 2021

Agent replied · 25 October 2024

Thanks for taking the time to leave a review. I am sorry you have experienced this issue. As OnTheMarket are not estate agents and the property is only hosted by us, I think the best thing to do would be for you to get in contact with the estate agent who is advertising the property. If you have any other concerns please email us at support@onthemarket.com.

5/5

Trustpilot

Worlds apart from the previous On The…

Worlds apart from the previous On The Market. This time with a new CEO, fast uncomplicated feed, excellent service, massively competitive on price and two leads on the first day. 10/10

Graham · 24 May 2022

Agent replied · 25 October 2024

Hi GrahamWow, thanks so much for your kind words - we really appreciate it and I'll be sure to pass this along to the relevant teams! It's great to hear you've had such a positive experience, please do keep in touch and let us know if there is anything more we can do. You can email us at support@onthemarket.com - ideas, comments and suggestions are always welcomed. Thanks again

5/5

Trustpilot

this is a great site

this is a great site - lots of really useful features, easy to use and I found my dream house! moving house is never stress free but On The Market certainly helped me !

Sue · 15 December 2021

Agent replied · 25 October 2024

Hi Sue, thank you so much for the 5*s and congratulations on finding your dream home! we're happy to have helped you in your journey.

1/5

Trustpilot

Rent values and sales values are way…joking

Rent values and sales values are way under.Site a waste of spaceYes will get a real valuation as this site is a pure waste of time.

Paul · 7 December 2022

Agent replied · 25 October 2024

Hi Paul, Sorry to hear you weren’t happy with your sales and lettings valuations. If you’re looking to sell or rent your home in the future we’d always recommend you speak with a local expert agent. They’ll be able to give you a clearer understanding of a property's value and take into consideration changes you may have made to the property and they'll know your local market inside out. An online valuation should be considered as a starting point. We’d be happy to look into yours for you if you'd like to contact the team at support@onthemarket.com with the details. All the best

5/5

Trustpilot

Very pleased with leads

Very pleased with the quality and quantity of leads we are getting from OTM. It is out-performing other major portals. Client feedback is very positive about the clean, easy-to-use site.

Richard · 19 May 2022

Agent replied · 25 October 2024

Hi RichardThanks for taking the time out of your day to leave us a review. We appreciate the feedback about our website and hope you have a lovely day!

5/5

Trustpilot

Received immediate property alerts and…

First to receive new property alerts before they go on any other websites, putting my family ahead of the competition. Easy to navigate website, with no irrelevant paid advertising. Excellent!

Paul · 16 May 2022

Agent replied · 25 October 2024

Hi PaulIt's great to hear you're finding so much benefit from the site and our property alerts. Thanks for the feedback, we really appreciate it! Have a great day

5/5

Trustpilot

Great onboarding experience...

The team at onthemarket were easy to deal with, very responsive and the sign up process was a breeze. Much easier than another portal I am dealing with!

Steve · 12 August 2022

Agent replied · 25 October 2024

Hi Steve, wow thanks so much for your kind words! It's always great to hear how our agents are finding the onboarding process so we really appreciate this feedback and I'll make sure this is passed onto the teams. If there's anything more we can do for you please send us an email at support@onthemarket.com and we'll be happy to help further. All the best!

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