Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotTotally inaccurate
Totally inaccurate. Used the valuation tool and got back the same amount a local estate agent valued it at 2 years ago.
Anna · 23 July 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave us a review. I am sorry you are experiencing issues with the instant online valuation tool. The valuation presented by this tool is calculated independently by propertypriceadvice.co.uk and is based on the information you provided. We believe the estimate should give you a good indication of what your property is worth should you choose to take it to market. Please consider it to be a starting point, which should not replace the expertise of a local estate agent.If you have any further questions, please email us at support@onthemarket.com
★★★★★ 5/5
TrustpilotA very friendly and efficient service…
A very friendly and efficient service from Craig at On The Market.
Dan · 14 November 2022
Agent replied · 25 October 2024
Hi Dan, thanks so much for taking the time to leave a 5 star review - we really appreciate it! We'll make sure your comments are passed onto Craig and the team. If you have any further feedback or ideas for improvement we'd love to hear them, send the team an email at support@onthemarket.com. Thanks again
★★★★★ 5/5
TrustpilotAbsolutely fantastic experience as…
Absolutely fantastic experience as always!The new website has made it so much easier to navigate and get everything done!
Sidney · 17 December 2021
Agent replied · 25 October 2024
Hi Charlotte, thank you so much for taking the time out of your day to provide such lovely feedback. We're glad you're enjoying OnTheMarket's new site!
★★★★★ 5/5
TrustpilotGreat service with everyone I spoke and…
Great service with everyone I spoke and worked with, can’t complain as was given 5 star service, thank you
Sk · 13 December 2021
Agent replied · 25 October 2024
Thanks for taking the time to leave us a feedback!
★★★★★ 5/5
TrustpilotA very slick portal without all the…
A very slick portal without all the adverts and irrelevant displays found on similar sites
James · 20 May 2022
Agent replied · 25 October 2024
Hi JamesThanks so much for the kind words - we really appreciate it. We're glad to hear you're loving the OnTheMarket site as much as we are! Thanks again and have a wonderful day
★★★★★ 5/5
TrustpilotThe new site is amazing
The new site is amazing! I cannot believe how much better it is, so much easier to use!
Ben · 15 December 2021
Agent replied · 25 October 2024
Hi Ben, thank you so much for this feedback, it is greatly appreciated and we're very glad you're enjoying the new look site!
★★★★★ 5/5
TrustpilotAmazing website!
Amazing websiteI rented my house via this site and the agent in question was superb and professional.Highly recommend!
Deirdre · 14 December 2021
Agent replied · 25 October 2024
Hello! we are so grateful for your review. Thanks for sharing your rating with us and the community.
★★★★★ 5/5
TrustpilotCracking website
Cracking website - move aside Rightmove, there’s a new team in town! Easy to use and manoeuvre. 👍
Ned · 14 December 2021
Agent replied · 25 October 2024
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
★★★★★ 5/5
TrustpilotFantastic new website
Fantastic new website, easy to navigate and agents connect with you straight away. Much prefer this to Rightmove.
Rory · 14 December 2021
Agent replied · 25 October 2024
Hi Rory, we are incredibly grateful that you took the time out to leave us a 5-Star review!
★★★★★ 5/5
TrustpilotNew website is fab as is all the…
New website is fab as is all the service I have received. Will always use OTM! 5* here!
K · 13 December 2021
Agent replied · 25 October 2024
Thanks so much for taking your time to provide feedback, we are very pleased that you like the new site!
★★★★★ 5/5
TrustpilotExcellent new web site
Excellent new web site! A pleasure to use and so easy. Great company and so helpful. Highly recommend.
Smith · 9 December 2021
Agent replied · 25 October 2024
Good morning, Thanks so much for taking your time to provide feedback, we are very pleased that you like the new site!
★★★★★ 1/5
TrustpilotBeware of online house valuations
Please beware of using on the market’s free valuation tool. Apart from being totally inaccurate, they pass your details on to local estate agents who, in my case, were very pushy. You do not know this will happen until you submit your request and it is too late to change your mind
Debbie · 24 June 2021
★★★★★ 5/5
TrustpilotImproving all the time
They understand how a portal should support and work with estate agents
Michael · 25 August 2022
Agent replied · 25 October 2024
Hi Michael, thanks so much for taking the time to leave us a 5 star review! It's really great to hear your feedback and have you onboard. If you have any ideas or suggestions please send them over to support@onthemarket.com, we're always looking at ways to improve and really value your input. All the best!
★★★★★ 5/5
TrustpilotHappy to see the continued improvement…
Happy to see the continued improvement in the services provided by On The Market
Paul · 24 May 2022
Agent replied · 25 October 2024
Hi Paul It's great to hear this feedback, thanks for taking the time to leave us a 5* review! We're always working at growing and improving what we offer here at OnTheMarket so please do send us an email at support@onthemarket.com if there's anything in particular you'd like to see. Have a lovely day!
★★★★★ 5/5
TrustpilotImpressive web site and easy to use
Impressive web site and easy to use. I found it very informative and wouldn’t hesitate to recommend.
Valerie · 9 December 2021
Agent replied · 25 October 2024
Good morning Valerie,Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our site visitors. We look forward to seeing you again soon.
★★★★★ 5/5
TrustpilotGood customer service
Good, friendly service
Rumz · 19 June 2023
Agent replied · 25 October 2024
Hi Rumz, thanks for taking the time to leave us a five star review. We really appreciate your feedback. Please don't hesitate to contact the team at support@onthemarket.com if there's anything more we can do to assist in the future. Thanks for supporting OnTheMarket, all the best!
★★★★★ 5/5
TrustpilotYou send me emails of Properties I’m…
You send me emails of Properties I’m looking for !! 2 Bedroom !!
Swiftnik · 28 June 2022
Agent replied · 25 October 2024
Hi there, thanks so much for taking the time to leave a 5 star review - we really appreciate it! All the best for your property search and please do let us know if you have any suggestions of improvements you'd like to see, email us at support@onthemarket.com Have a lovely day!
★★★★★ 1/5
TrustpilotI couldn't quite believe how far off…
I couldn't quite believe how far off the valuation was. At least 50k for our property.
Jean · 25 January 2022
Agent replied · 25 October 2024
Hi Jean,Thank you for your feedback. Please consider the price provided to be a starting point, that should in no way replace the expertise of a local estate agent, who could consider factors unknown to us such as remodelling.This is why we present you with a choice of 4 agents to contact to gain a better understanding of your property’s value. Have a lovely day and please feel free to contact us if you require further assistance.support@onthemarket.com
★★★★★ 5/5
TrustpilotResponsive & efficient service
The only site I have been on where an agent actually gets back to me. Fantastic service!
Hayley · 30 November 2021
Agent replied · 25 October 2024
Hi Hayley,We're glad to have been of some small help with your property searches - thank you for leaving such a lovely review. Have a great rest of your day.
★★★★★ 5/5
TrustpilotGreat new website design
Love the new site! Very user friendly, even for a gentleman in their 60’s like myself.
Ben · 17 December 2021
Agent replied · 25 October 2024
Thank you for your feedback, Ben! it's greatly appreciated. We're so glad you're loving the new OnTheMarket website.
★★★★★ 5/5
TrustpilotSo easy to use
So easy to use, thanks to on the market I think I’ve found my dream home!!!
Hannah · 17 December 2021
Agent replied · 25 October 2024
Congratulations on your find Hannah! thanks for the taking the time to leave us a wonderful review.
★★★★★ 5/5
TrustpilotThey listened to our needs and offered…
They listened to our needs and offered us a great deal
Darren · 14 August 2022
Agent replied · 25 October 2024
Hi Darren, thanks for leaving a 5 star review - we really appreciate it! We're glad you're happy with the set up and please do reach out if there's anything more we can do for you at support@onthemarket.com. All the best
★★★★★ 5/5
TrustpilotFab!
A really helpful, easy to use site that is really well put together, thanks OnTheMarket!
K · 13 January 2022
Agent replied · 25 October 2024
Hello, thank you so much for this feedback, it is greatly appreciated and we're very glad you're enjoying the new look site!
★★★★★ 5/5
TrustpilotMarket Appraisal Guide
Very pleased with the MAG, looks professional and filled with useful information.
Shaya · 24 May 2022
Agent replied · 25 October 2024
Hi ShayaWe're happy to hear you're pleased with our market appraisal guide and finding great use of it. Thanks for sharing your thoughts and please get in touch if you have any suggestions for improvements - we'd love to hear from you. All the best
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
