Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAhmed showed us round a couple of flats and he was really nice and helpful. Thank you for such good service.
Chloe · 18 June 2020
Agent replied · 17 June 2024
Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott
★★★★★ 5/5
TrustpilotGo to Palmer Snell to help you rent, buy and sell!
We have been very pleased with the most excellent help we have received from Oliver and his colleagues at Palmer Snell in Weymouth enabling us to successfully rent our new home.
Jackie · 30 June 2023
★★★★★ 5/5
GoogleExcellent customer service from ahmed and jack. They were really helpful while showing me and my partner around some flats.
Lucy · 18 June 2020
Agent replied · 17 June 2024
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleA professional and dedicated service from start to finish with my mortgage. Would definitely use Lauren Moss again. Thank you :)
Charlotte · 19 June 2019
Agent replied · 17 June 2024
Thank you Charlotte for your 5* review! I will make sure your kind words are made known to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleHelpful team and responsive.PositiveResponsiveness, Professionalism, Value
The · 25 August 2022
Agent replied · 17 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleI have always found the team to be friendly, understanding and professional .
Ben · 18 June 2021
Agent replied · 17 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotPalmer Snell Canford Heath
We used Palmer Snell Canford Heath branch for the sale of my late grandparent's house.
Mr · 12 April 2024
★★★★★ 5/5
GoogleI have been very impressed with the professional, efficient and friendly service provided in Lettings and would highly recommend.
Sue · 19 June 2019
Agent replied · 17 June 2024
Thank you Sue for your glowing 5* review of our Palmer Snell team. It is always great to read such positive reviews and recommendations from our clients.
Best wishes, Lucy.
★★★★★ 5/5
GoogleReally friendly and helpful staff! Willing to answer any questions and support with whatever is needed
Jaime · 18 June 2020
Agent replied · 17 June 2024
Thank you for your wonderful 5* review! Your kind words will be made known to our local team. Best wishes, Scott
★★★★★ 1/5
TrustpilotWestbourne, Bournemouth
Westbourne, Bournemouth branch. Unbelievably useless, full of lots of false promises and generally terrible.
Obin · 16 April 2024
★★★★★ 5/5
TrustpilotHelpful staff
Cailey handled the admin query on our tenancy in a speedy and efficient manner whilst always keeping us updated each step of the way. Great customer service!
Savannah · 11 May 2023
★★★★★ 5/5
GoogleFabulous atmosphere and very friendly staff. A pleasure to deal with them all. I would highly recommend.
Jayne · 19 June 2019
Agent replied · 17 June 2024
Hi Jayne, thanks for leaving a great 5 star review and recommendation. Best Wishes, Tracey.
★★★★★ 1/5
TrustpilotAll estate agents have a special place…
All estate agents have a special place in hell, but Palmer Snell take the biscuit. They are disorganised, rude, and dishonest. Terrible communication if any, and a bad attitude from all staff. Avoid at all costs.
GK · 17 May 2022
★★★★★ 1/5
TrustpilotWeymouth branch not coming back
Weymouth branch. Not answering calls nor emails.
George · 2 July 2024
★★★★★ 1/5
GoogleAll I can say is bring bac Sami and delet fake reviews from staf
Amid · 19 June 2019
Agent replied · 17 June 2024
Hi Amid,
I am sorry but I have been unable to locate any customer details for you on our computer systems. Customer experience is very important to us and as such I would appreciate it if you could contact us directly at review@countrywide.co.uk. to discuss any concern you may have.
Kind regards, Scott (Customer Relations Team)
★★★★★ 1/5
TrustpilotAvoid at all costs
Avoid at all costs They don’t care about their clients it’s all about the money Having dealt with both rental & sales team at the wells branch And they blatantly lie
Sandra · 3 September 2022
★★★★★ 1/5
Trustpilot1 star is too high for this branch
1 star is too high for this branch!
Jack · 4 May 2024
★★★★★ 5/5
TrustpilotWells branch - Shepton Mallet
Gr8 experience. The staff have been lovely - everyone. Assisted me all the way. I moved from Sweden and the contact was excellent - despite the distance. On site in the UK, the practical bits were taken care of in a good way. Kudos!
Patrik · 12 October 2019
★★★★★ 5/5
TrustpilotPalmer snell are just brilliant in…
Palmer snell are just brilliant in Well, they deserve 6cstars ******Somerset. Nothing is too much trouble at all. They listen, that's important, very very good.
JEFFREY · 30 November 2022
★★★★★ 2/5
TrustpilotTried selling our home through the…
Tried selling our home through the Christchurch branch, in our opinion they are hopeless. Poor communication, lack of feedback, when showing people around they kept forgetting important points, and the even left the house unlocked on one viewing. In my opinion don't bother.
Peter · 22 October 2018
★★★★★ 1/5
TrustpilotWorse estate agents with a terrible…
Worse estate agents with a terrible landlord which they let get away with exploiting tenants. Go with someone else for your sake and money.
Marie · 8 November 2022
★★★★★ 1/5
TrustpilotVery bad experience with these people
Very bad experience with these people. The staff give you poor information and advice, do not pass messages on and lose information. They make it very difficult to get your deposit back... I have opened a dispute with the deposit people....
Andrew · 13 September 2018
★★★★★ 1/5
TrustpilotAvoid at all costs,especially the…
Avoid at all costs,especially the weston super mare branch. Cowboys just out to make as much as they can & to hell with doing things by the book!
Laura · 28 July 2021
★★★★★ 5/5
TrustpilotPalmer Snell Martock Branch
Palmer Snell Martock Branch. The staff there are lovely. I couldn't fault any of them. They go the extra mile to please and nothing is too much for them. Fabulous branch to deal with.
S · 29 November 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.