Martin & Co Bournemouth reviews

Thank you so much, Peter, for your kind words! We're thrilled to hear about your positive experience with David. His extensive knowledge of the area is a huge asset to our team. Your feeling of safety and trust during your property search is our top priority. We look forward to helping you find the perfect next property!

Dear Jan, Thank you so much for your kind words. We're thrilled to hear about your positive experience with Brandon, and we're committed to providing continued support throughout your journey. Your confidence inspires us, and we eagerly anticipate a successful outcome for your property sale. Warm regards, Martin and Co Bournemouth team.

We are glad to hear Camilla and our team provided helpful support with your paperwork. Thank you for your kind words.

Thank you so much for your kind words, Ian! We're thrilled to hear about your positive experience with Jen and the rest of our team. Your recommendation is greatly appreciated, and we look forward to assisting you further with the same professionalism and care. Kind regards, Martin and Co Bournemouth team.

Dear Ben, Thank you for your glowing review and unwavering trust in David Kunzi. We are thrilled to hear about your positive experiences and look forward to continuing our successful partnership. Your satisfaction is our top priority! Warm regards, Martin and Co Bournemouth team.

Dear Lee, Thank you so much for your glowing review and the five-star rating! It's a pleasure to serve clients like you, and we're overjoyed to hear about your positive experience with Jen. She truly is a valued member of our team, known for her dedication and friendly approach. We look forward to continuing our relationship and providing you with exceptional service. Martin and Co Bournemouth team.

Dear Lisa, Thank you for your wonderful review and the five-star rating. We're delighted to hear about your positive experience with Samantha and our team. Your satisfaction is our top priority, and we look forward to continuing our professional and helpful service for your lettings with Martin & Co in the future. Warm regards, Martin and Co Bournemouth team.

Dear Davina, We're delighted to hear about your positive experience with Peter! His dedication to guiding clients through the intricacies of home-buying with ease is something we take great pride in. We appreciate your high recommendation and thank you for choosing us for your property journey. Wishing you happiness in your new home! Warm regards, Martin and Co Bournemouth team.

We're overjoyed to hear Brianna provided prompt responses and clear communication to help resolve the water ingress issue efficiently. Thank you for sharing your positive experience.

Dear Pooja, thank you for taking time to leave this excellent review. We much appreciate it! Martin and Co Bournemouth Team.

Dear Lorena, why are we the worst estate agents when you have refused to adhere to the agreed renewal terms of your tenancy? You agreed terms and then refused to sign the tenancy agreement? Is the Landlord not important to you ? The Landlord is a human being just like you who has worked hard to purchase the property and pays a mortgage. We were nothing but exceptionally good in handling all your problems for the past 3 years, up until you moved out recently. You and your pet cat have moved in a property cleaned to the highest of standards, why don’t you expect for the landlord to require the property is delivered back in the same condition as it was originally delivered to you? Why did you not clean the property before you moved out? You made all sort of excuses. We even negotiated a reduction in the costs with the cleaning company and you apologised for the state you left the property in. These are all documented in your emails, check-in and check-out reports? Your comments about us being rude and aggressive is unacceptable, we deducted only the full costs of cleaning the property back to the level it was delivered to you in the first place. You state we are intransigent but you only just moved out on the 1st of the month and we have agreed terms 7 days later and you have your deposit balance being returned as we speak. Please rest assure we adhere to all estate agents governing rules. We win awards as a top level company in Bournemouth and our attention to detail is perhaps something you wish for us to overlook. It is a shame that you did not put yourself not even for a second in the Landlord’s shoes. Perhaps a lesson learnt!

Dear Lorna, Thank you so much for your glowing review! We're thrilled to hear about your positive experience with Martin & Co, and we're especially happy that Samantha was able to provide you with exceptional support. Your recommendation means the world to us. Enjoy your new home, and remember, we're here whenever you need us! Warm regards, The Martin & Co Bournemouth Team.

Dear Lorena, why are we the worst estate agents when you have refused to adhere to the agreed renewal terms of your tenancy? You agreed terms and then refused to sign the tenancy agreement? Is the Landlord not important to you ? The Landlord is a human being just like you who has worked hard to purchase the property and pays a mortgage. We were nothing but exceptionally good in handling all your problems for the past 3 years, up until you moved out recently. You and your pet cat have moved in a property cleaned to the highest of standards, why don’t you expect for the landlord to require the property is delivered back in the same condition as it was originally delivered to you? Why did you not clean the property before you moved out? You made all sort of excuses. We even negotiated a reduction in the costs with the cleaning company and you apologised for the state you left the property in. These are all documented in your emails, check-in and check-out reports? Your comments about us being rude and aggressive is unacceptable, we deducted only the full costs of cleaning the property back to the level it was delivered to you in the first place. You state we are intransigent but you only just moved out on the 1st of the month and we have agreed terms 7 days later and you have your deposit balance being returned as we speak. Please rest assure we adhere to all estate agents governing rules. We win awards as a top level company in Bournemouth and our attention to detail is perhaps something you wish for us to overlook. It is a shame that you did not put yourself not even for a second in the Landlord’s shoes. Perhaps a lesson learnt!

Dear Lucy, We regret that you feel like this, however we are not a licensed referencing brokers, and like all letting agents, we have to refer all referencing to an outside source whose charges are passed on to the tenants. You will find that all Martin&Co branches charge similar costs, price differences are due to the variations in the referencing companies pricing. With our referencing fees the landlord gets all protection against tenancy default and regular information on tenants' change of circumstances. This gives added protection to all parties. We have checked our call management system and we could not find any details on your missed calls? Should you wish to discuss this further we welcoming you to drop in for a cup of coffee in our offices, Kind regards Martin&Co Bournemouth Team

Thank you so much for your kind words Olafusi. We appreciate your recommendation and are delighted you were happy with our services and found the perfect property for you. We take great pride in delivering an excellent customer experience and look forward to serving you again soon. Martin and Co Bournemouth team.

Dear Phil, We are immensely grateful for your glowing review and high recommendation. Zoe and the Southbourne team are thrilled to be acknowledged for their dedication to providing exceptional service. We look forward to continuing our successful partnership with you. Thank you for choosing Martin & Co Southbourne. Warm regards, Martin and Co Bournemouth team.

Dear Nida, Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with us and are particularly glad that Jolene could make your rental journey in Bournemouth seamless. We’ll be sure to pass your kind words onto her. We look forward to assisting you again in the future! Warm regards, Martin and Co Bournemouth team.