Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
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5/5
TrustpilotJolene Parsons
Jolene Parsons, at Martin & Co, communicates regularly with me and keeps me updated on all relevant issues concerning my property. She is easy to talk to and obviously knowledgeable in her field. Many thanks, Jolene, for your helpfulness.
Wendy Β· 25 November 2025
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5/5
TrustpilotHighly recommend Camilla!
As a first time buyer I was well and truly overwhelmed by the whole process, however Camilla recommended a mortgage broker and a survey company to us which turned our whole journey around. Both companies were very professional, efficient and knowledgeable.
Danielle Β· 6 November 2025
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5/5
TrustpilotProfessional Service.
I deal with three different letting agents and Martin & Co, Bournemouth provide the best service. I would like make a special mention regarding Jen who has been both very helpful and professional. I would highly recommend this Letting Agency.
Robert Β· 13 November 2025
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5/5
GoogleI recently purchased a property through Martin and Co which turned out to be a bit of a complicated and drawn out process !! Phil helped me chase solicitors, freeholders, sellers - and more ! Right until the very end of the sale. He even went above and beyond to organise the working force behind a last minute job that needed to be done on the flat for the seller, which was then completed within a day.
Iβm grateful for the attentiveness the sale was given- and that my annoyingly persistent calls were always picked up with a smile through the phone and an update.
Thank you for not losing interesting in a quite painful sale and getting it through the net for me in the end! πPositiveQuality, Professionalism
Anya Β· 13 July 2021
Agent replied
Dear Anya, We thank you for your inspiring feedback. We really appreciate you taking the time out to share your experience with us. We pride ourselves in providing you with the best service possible. Kind regards, Martin & Co Bournemouth Team.
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5/5
GoogleThanks to Dan and Monica for their help during my move from the Midlands. Prompt service with any queries i had, and even given a box of goodies when I collected my keys. Recommended highly.
Lez Β· 5 November 2020
Agent replied
Dear Lez, Thank you so much for your kind words, it's been a real pleasure dealing with you. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Martin & Co Bournemouth Team.
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5/5
GoogleDAVID's CUSTOMER SERVICE IS ABSOLUTELY FANTASTIC, HE IS SO POLITE, NO PUSHY SALES, HE HAS GONE ABOVE & BEYOND IN HIS ASSISTANCE WITH ADVERTISING & SELLING OUR HOUSE. AN EXCELLENT REFLECTION ON MARTINS ESTATE AGENTS. HIGHLY RECOMMEND DAVID
Julie Β· 19 November 2024
Agent replied Β· 9 January 2025
Dear Julie, Thank you for your glowing review! We're thrilled to hear about your positive experience with David. His dedication to providing excellent service without the pushy sales tactics is a cornerstone of our ethos at Martins Estate Agents. Your recommendation is greatly appreciated, and we look forward to assisting you with any future property needs. Best wishes, The Team at Martin & Co Bournemouth.
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5/5
GoogleMartin and Co were amazing in helping us with our move! First time renters; our agent quickly answered all of our emails- most on the same day we sent them, provided it was sent within business hours.
Can not praise these guys enough, they have been a gods send, and our agent was super friendly and helpful throughout the whole process. Felt like we could never ask too much.
I have nothing to say but good things about them.
Thank you Martin & Co!PositiveResponsiveness, Quality, Professionalism
Sarah Β· 29 June 2021
Agent replied Β· 28 May 2024
Dear Sarah, Thank you so much for your excellent review! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you ! Kind regards, Martin & Co Bournemouth Team.
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5/5
TrustpilotThankyou to Daniel
Thankyou to Daniel, I called today , and have been thinking about moving to Bournemouth.Daniel has been so very helpful and professional, friendly and great help on the phone.Thankyou ever so much ,lovely Agent very approachable indeedDebbie
Lucy Β· 2 March 2020
Agent replied
Thank you so much for your kind words, Lucy! We really appreciate you taking the time out to share your experience with us, and we agree, Daniel is very helpful and professional! We count ourselves lucky for customers like you. We look forward to working with you in the future! Martin & Co Bournemouth Team.
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5/5
GoogleSamantha took over our existing portfolio. She updated agreements and when necessary found new tenants. The team manages the maintenance and our tenants rate them highly. Martins and Samantha do a good job for us
Mike Β· 20 December 2024
Agent replied Β· 9 January 2025
Dear Mike, Thank you so much for your glowing review and five-star rating! We're thrilled to hear about your positive experience with Samantha and Martins. Our team is dedicated to providing exceptional service and we're delighted that this has been reflected in your dealings with us. We look forward to continuing to manage your portfolio to the highest standard. Warm regards, Martin and Co Bournemouth team.
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5/5
GoogleGreat service from all of the Martin & Co team on preparing and letting my flat in Bournemouth. Quick responses to queries. Always kept me up to date. Gave me great advice on the market conditions and rental options. Always great and dedicated performance from all the team! Thanks for all your support. S
Steve Β· 4 June 2025
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5/5
GoogleLeah Wells at Martin and co at the southbourne office, made my moving in process so smooth and reassuring, it was a pleasure having you alongside me during my process as you made it more easy and bearable especially with certain tasks I found hard to work around on my own!!βΊοΈ. Thank you so much
Faith Β· 22 May 2025
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5/5
GoogleFrom start to finish, they were highly professional, knowledgeable, and always available to answer my questions. Claudio made the entire process so much easier for me. I highly recommend Martin & Co for anyone in need of a reliable and efficient letting agent. Thank you for your exceptional service!
Yunus Β· 5 April 2023
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5/5
GoogleMartin and Co were amazing in helping us with our move! First time renters; our agent quickly answered all of our emails- most on the same day we sent them, provided it was sent within business hours. Can not praise these guys enough, they have been a gods send, and our agent was super friendly and helpful throughout the whole process. Felt like we could never ask too much. I have nothing to say but good things about them. Thank you Martin & Co!
Sarah Β· 30 March 2021
Agent replied
Dear Sarah, Thank you so much for your excellent review! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you ! Kind regards, Martin & Co Bournemouth Team.
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5/5
TrustpilotProfessional and friendly service
This office has always been professional, helpful, knowledgeable and efficient, during my 6.5 years of renting out my property. Many thanks in particular to Jen Ormond and Brianna, for their help in dealing with any queries or issues.
Yvonne Β· 14 November 2025
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5/5
GoogleMy wife and I own the flat C23 San Remo Towers. We have rented this property for many years with Martin & Co as our agent. Our current Property Manager from Martin & Co is Jolene Parsons. She has been EXCELLENT. As I said to her yesterday: "It has been a pleasure doing business with you".
Tony Β· 16 November 2023
Agent replied Β· 23 January 2025
Thank you so much for your kind words Tony! We are delighted to hear that Jolene has been providing you with the highest level of service. We take great pride in ensuring that our tenants have an enjoyable experience renting their properties through us. Martin and Co Bournemouth team.
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5/5
GoogleLiving some distance from my rental property, it's vital that an agent is reliable, honest, proactive, easy to work with and efficient.
I am very happy to say that working with Zoe at Martin & Co is an absolute pleasure. She ticks all those boxes and more.
Well done Zoe and thank you.
Suki Β· 22 January 2024
Agent replied Β· 23 January 2024
Dear Suki, Thank you so much for your fantastic review. We're thrilled to hear that Zoe has exceeded your expectations in managing your rental property from afar. Our team is dedicated to offering a seamless and trustworthy service. Your acknowledgment of Zoe's efforts is greatly appreciated, and we look forward to continuing our successful partnership. Warm regards, Martin & Co Team.
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5/5
TrustpilotJolene Parsons has given us excellentβ¦
Jolene Parsons has given us excellent service over the past year, negotiating a new rental contract and keeping us updated re the new letting legislation regarding tenants new rights. We feel we are in safe hands.
Bryn Β· 25 November 2025
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5/5
GoogleSam Dempster and the whole team have been really helpful, patient and dilligent throughout my process. They've taken the time to engage, communicate and take good care of both parties involved. V happy with their service and support!
Aneta Β· 6 November 2025
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5/5
GoogleDavid provided great service! Professional, responsive, and genuinely caring, made the whole process smooth and stress-free. Highly recommended!
Julia Β· 16 July 2025
Agent replied Β· 19 July 2025
Dear Julia, Thank you so much for your kind words and for the 5-star review! We're thrilled to hear you had such a positive experience with David. Our team always strives to provide professional and caring service, and it's wonderful to β¦ More
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5/5
GoogleMartin & Co have been a pleasure to deal with and Luke Woodhouse in particular who has been assisting me on my purchase. He has been extremely professional, friendly, and quick to respond to question at all times.
David Β· 5 November 2025
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5/5
GoogleThey supply a great service managing my tenants.
They are responsive and deal very professionally with all aspects of letting and property maintenance on my behalf as a landlord.
They do regular property reviews and supply photographs of all parts of a property and recommend any works needed to keep the properties in good repair.
They vet new tenants, seek references and offer a full contract service . I am pleased with their personal and approachable manner.PositiveResponsiveness, Professionalism
Gerald Β· 11 June 2021
Agent replied Β· 10 June 2024
Dear Gerald, We much appreciate your 5 stars positive feedback and are grateful you took the time to leave this review for us. We really appreciate you being a loyal customer and helping to share the word about us. Kind regards, Martin & Co Bournemouth Team.
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5/5
TrustpilotThe best agency I have been workingβ¦
The best agency I have been working with. Daniel was so supportive whole process and when we have a small problem he always has been there for bring the solution. I really recommended this agency.
Mary Β· 5 November 2019
Agent replied
Dear Mary, We much appreciate your 5 stars positive feedback and are grateful you took the time to leave this review for us and Daniel. We really appreciate you being a loyal customer and helping to share the word about us. Kind regards, Martin & Co Bournemouth Team.
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5/5
GoogleMartin and Co were brilliant with us during our house move , Luke ensured we were constantly kept up to date with everything which made it super easy and stress free ! Would highly recommend!
Vaughan Β· 26 November 2025
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5/5
GoogleSamantha communicted with us professionally and regularly from day one. She responded to emails and text messages promptly answering every query of ours. Where we were needed to submit anything, she nudged us gently.
George Β· 30 November 2024
Agent replied Β· 9 January 2025
Dear George, Thank you for your kind words and stellar review! We're thrilled to hear about your positive experience with Samantha. Her dedication to efficient communication and attentive service reflects our commitment to excellence. We appreciate you choosing us for your estate needs and hope to assist you again in the future. Best wishes, Martin and Co Bournemouth team.
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