Goadsby Bournemouth reviews

★★★★★ 1/5

Google

4 months of waiting and still no call back to offer me a premesis. I've taken it upon myself to contact Landlords directly now if I see anything advertised by Goadsby. This is because Landlords of the sites that I've enquired about …

Paul · 16 April 2024

★★★★★ 5/5

Google

I am in frequent contact with our Property Manager Darren Stewart for one of our sites on the South Coast. He is most helpful in keeping us informed on all issues with regards to the management of this large multi-tenanted building and is prompt to react to any issues in a professional and courteous manner. I know I can rely on him to help with any issues.PositiveResponsiveness, Professionalism

E · 25 August 2021

★★★★★ 5/5

Google

The team at Goadsby deliver a great level of service to me and my team, ensuring guests and team alike are well looked after. They are very responsive to any requests and I always find they assist in finding prompt solutions, no matter what time of day or week issues present themselves.PositiveResponsiveness, Professionalism

Alex · 25 August 2022

★★★★★ 5/5

Google

Hello. A month ago I took over a business in Bournemouth. Mark Nurse, was the agent who was helping me with everything. Always answering me calls, helping me with alla …

Erikselda · 16 April 2024

★★★★★ 5/5

Google

We recently rented a property for our new business venture in Southampton . Natalie from Goadsby was an absolute pleasure to deal with. Extremely helpful and always available to answer any questions we had. Our time frame we set ourselves was very short High Score Southampton opened on time Thank you .PositiveResponsiveness, Quality, Professionalism

Micky · 12 June 2022

★★★★★ 1/5

Trustpilot

We’ve had a horrible experience selling…

We’ve had a horrible experience selling our house through them. These last 6 months have apparently been boom sales time in Swanage Dorset but despite this Goadsby have managed to bungle potential sales, play one buyer off against another and push away the interest that had been there. Savills in Wimborne contacted me several times offering to sell our property and could not understand why it wasn’t sold. It’s not been sold because Goadsby have a one size fits all standardised approach, never keep the continuity of staff dealing with a particular matter. Use inexperienced staff who have no people skills, allowed their sales manager Gavin to insult and bully us. I cannot believe what an absolute disaster they have made of what should have been a simple sale. Plus they’d put up ‘under offer’ before any checks has been done. Then refused to listen to us and went their own way. And blamed us went it went wrong. Through them a perfectly good sale has been lost. Gutted.

Suze · 7 September 2022

★★★★★ 5/5

Google

I have been dealing with Goadsby for a number of years now, as a company I have found them very good and always professional, on a personal level mainly dealing with Darren Stewart I have always found him professional and courteous, I would 100% recommend them to other people.PositiveResponsiveness, Professionalism

James · 14 June 2022

★★★★★ 5/5

Trustpilot

Two properties expertly guided through…

Two properties expertly guided through the sales process.

Karen · 4 February 2025

★★★★★ 5/5

Google

I normally deal with Darren Stewart for most of our business to business interactions. I always find Darren extremely professional and is always quick to respond to any issues we have. This can also be said for all members of the Goadsby Commercial Team. A pleasure to do business with.PositiveResponsiveness, Quality, Professionalism, Value

Kevin · 25 August 2021

★★★★★ 5/5

Google

Goadsby recently sold a business for me. They were there throughout the whole process and did everything they could to ensure the sale went through smoothly. Would 100% recommend and would use them again in the future.

Charlie · 12 June 2023

★★★★★ 5/5

Google

Goadsbys are the managing agent for our offices. If ever there is an issue I contact Darren and the problem is always resolved quickly, efficiently, and politely which is so important. I have no hesitation in providing a 5 star review. Thanks DarrenPositiveResponsiveness, Quality, Professionalism, Value

Pete · 12 June 2022

★★★★★ 1/5

Trustpilot

Goadsby let anyone have free access to your home!

I completed my property on 22nd Feb 2022 in Bridport Dorset. On 21st they phoned me to as they wanted keys. I said they had 2 keys handed when I asked them to sell my property. They claimed I had signed them out. I knew I had not. They said they had my signature signing them out. I went to the shop. It was not my signature nothing like . They then claimed I had authorised said signatures person to pick keys up for me. Which I had not! Worrying thing is they had released my keys with address in November. I am an elderly lady living alone! I hadn’t realised someone had access to my home! I said they should pay to replace locks at their expense ! They totally refused.

Patricia · 23 February 2022

★★★★★ 5/5

Google

I do work for & on behalf of Goadsby & have always found them to be efficient, professional & responsive to any issues/queries. Darren Stewart who works in the Bournemouth branch is a regular point of contact and certainly has a role towards the experiences I have had using Goadsby.PositiveResponsiveness, Professionalism

Dan · 25 August 2021

★★★★★ 1/5

Trustpilot

Wastage of time.

Wasted My time in the name of referencing. If some one is living in UK on a permanent job role and also home office gives a right to rent. Still most of the letting agents doesn’t gets satisfied. If a person have good credit history then what’s the problem. Or it’s only because I am an Asian and cannot get a property to rent.

Mr · 7 August 2023

★★★★★ 5/5

Google

It has been a pleasure working with Goadsby over the past years as they have managed several properties for my company. Everyone has been very efficient and helpful , especially in dealing with some complicated situations!

Teresa · 28 March 2023

★★★★★ 5/5

Google

Dealing with Darren Stewart on a regular basis is a pleasure, he responds quickly and rectifies all issues regardless of how big or small the task is. He is very professional and always on hand even at weekends or out of hours.

Lynda · 12 June 2022

★★★★★ 1/5

Trustpilot

Absolutely appalling

We are stuck in a six link chain; four of which are with goadsbys. They lie, they won’t talk to you, they don’t have a clue how to progress things and are having to take direction from the other agent in the chain, they are rude and so unhelpful. Five months we’ve been waiting; delay after delay, lie after lie. It’s like walking uphill through quick sand.

Zoe · 13 December 2022

★★★★★ 1/5

Trustpilot

Worst letting agents ever

Goadsby is the worst in terms of the way they treat people. The whole trauma they subject me to is beyond words, and I won't go the details of it. Let's just say that it lasted a whole 8 months of endless communication with them getting them to allow me to terminate my contract, return my deposit etc etc. And in all these communications, they were distasteful, disrespectful, offensive, unprofessional. So much that they even accidentally copied me on email replies amongst other colleagues where they were being spiteful, even condescending about me. Avoid them!

A · 21 July 2020

★★★★★ 5/5

Google

Natalie did a fantastic job getting us into our new office, it was a quick, efficient and extremely professional. We are very happy in our new space!

Andy · 12 June 2023

★★★★★ 5/5

Trustpilot

We have recently moved into a rental…

We have recently moved into a rental property managed by Goadsbys in Bournemouth. Alex, the agent, was extremely professional and could not have been more helpful through the process. Since moving in, he has also been there to help with any teething problems we've had. I can highly recommend them and all the ancillary people who were involved, such as the cleaning company and maintenance team. Many thanks to all of them. Mrs D

Rebecca · 17 August 2021

★★★★★ 1/5

Trustpilot

Let down lettings

I had a really bad experience with Carol from the Eastleigh estate agents. She cancelled our viewing 2 hours before when she had plenty of time to give us more notice, she had no idea what was going on and gave the impression she couldn’t care less and I could of booked somewhere else and not wasted my time. She didn’t even sound bothered on the phone. Very unprofessional service and I will not be using again!

Kelly · 26 September 2020

★★★★★ 1/5

Google

I wouldn’t even give them 1 star! They cannot even do basic tasks that their job requires! They sent us a 10hr cleaning charge for a flat we have already left cleaned with video evidence! Incurred the charge without asking us! Try to cover their mistakes and refuse to view the video! Failed to provide us an ending water meter reading 22days after leaving! Now unlawfully holding on to our deposit having provided evidence of the account where the deposit was paid from! Avoid at all costs! Once they got your money they don’t care! Avoid them! Rip off agents!

Veronica · 13 June 2019

★★★★★ 1/5

Google

If I could give 0 I would, wanted to go for a property and they decided to run us around in circles for 4 days and not send the forms we’d filled in to the landlord causing us to loose out on the property. Also if you call and they take your name and number they will not call you back for at least 3 days so you’re better of constantly calling back, or just going with literally any other estate agents.

Angel · 13 June 2018

★★★★★ 1/5

Trustpilot

Wanted to view a property last week and…

Wanted to view a property last week and had to chase the office as jo response to on line contact, then to be told an offer had been put in, not accepted at that time. This week booked to view another got to the property and had acall to say the offer on it had been accepted. I have more business accuman in my little finger than they have put together..

Mark · 19 June 2021