Trusted Agent profile · Bournemouth

Connells Bournemouth reviews

4.6

★★★★★ Excellent

185 reviews across 2 platforms

689 Wimborne Road, Winton, Bournemouth, BH9 2AT

Connells's office in Bournemouth, at 689 Wimborne Road, is rated 4.6 out of 5 across 185 reviews on two platforms, including 183 Google reviews rated 4.6.

Google logo

4.6 / 5

183

Reviews on Google

This office

Yell logo

5.0 / 5

2

Reviews on Yell

This office

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Reviews

Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.

5/5

Google

Summer and Stephen found me a good family for my rental property. They kept me well informed through the whole process and I am very pleased with the outcome.

B · 26 April 2024

Agent replied · 13 June 2024

B Davis thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Great service very quick and efficient on the telephone. Thank you Shaznay for all your help with answering my questions. I would definitely recommend.

Chantelle · 19 July 2023

5/5

Google

We had an excellent experience thanks to Hettie and the team on our first home purchase. They were professional throughout and regularly helped to chase up anything that was causing an issue. We'll definitely use Connells again.PositiveResponsiveness, Quality, Professionalism, Value

Enothe · 25 August 2021

5/5

Google

Fran was really helpful with sending properties for me to view and always kept in contact, would definitely recommend.

Ella · 19 July 2023

5/5

Google

This seemed to go on forever as solicitors bickered and stress levels rose but Hettie, Emily and the team were supportive throughout. Cannot fault the service from Connells.PositiveResponsiveness, Quality, Professionalism

Aby · 22 June 2022

5/5

Google

Tia, is always friendly and welcoming. Would happily recommend Cornell’s winton due to the pleasant Tia x

Jazzmin · 19 July 2023

5/5

Google

Hettie was easy to get hold of, very pro active and made sure everything went smoothly. Would request her if I were to go through Connells again.PositiveQuality, Professionalism

Scott · 14 June 2022

5/5

Google

Jess was great in our move into rental accommodation. It was all very last minute but she made it happen! We would definitely recommend her for her professionalism and responsiveness Kim & BrianPositiveProfessionalism

Brian · 25 August 2021

5/5

Google

Thank you to Tia who was very knowledgeable and made the process a lot less stressful!

Ella · 19 July 2023

5/5

Google

I’m very pleased with the service I received from Shaznay Lewis. She was super helpful and friendly when I phoned.

Will · 16 April 2024

Agent replied · 13 June 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

We bought a house in 5.5 weeks with Connells. Hettie and the team were so responsive and helpful throughout the entire process. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism

Leah · 14 June 2022

5/5

Google

Connells were excellent to deal with - Chantel & Josh were very responsive and gave clear guidance throughout - and even helped to solve an issue caused by the solicitor.PositiveResponsiveness, Quality, Professionalism

Adam · 14 June 2021

5/5

Google

My partner and I, Matthew Oliver, had been searching for our first buy to let property and Hettie responded to our enquiry instantly and we were able to secure a viewing the same day! We found Hettie very professional with a great personality and we would highly recommend her to family and friends. The purchase is still in process but we have been kept up to date on everything needed. Hettie will be our first point of contact when we look for our next property. Thank you for all your help :)PositiveResponsiveness, Quality, Professionalism, Value

Kendal · 14 June 2021

5/5

Google

I would highly recommend when using Connells Estate Agents to ask to have Shaznay assist you. Not only was she very knowledgeable in everything she was advising. She was quick, efficient and kept to a high standard of professionalism at all times. She made my experience pleasurable. I will recommend Connells to friends and family due to this experience.

Brandon · 11 October 2023

5/5

Google

From the 1st day all the team it's amazing I just can say thank you for everything

Sofia · 26 April 2024

Agent replied · 13 June 2024

Many thanks Sofia Santos for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Absolutely a 10 out of 10 experience and I would highly recommend to anyone I know. I had the brilliant Shaznay to help me who provided exceptional customer service skills and patience. She was very direct and quick with all of my questions and within the whole process.

Shannon · 16 April 2024

5/5

Google

Great experience with Stephen! Made the whole process speedy and simple, an absolute pleasure ☺️

Kirsty · 26 April 2024

Agent replied · 13 June 2024

Kirsty Farr thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

"Worse than useless!" My mother's honest opinion, and confirms my own from past experience, of Connells. Not only that, but they don't tell the truth. They charged £210 for photos of my mother's apartment and, having not sold the property, are refusing to give them to her. They engaged a professional photographer to take the photos and they are very good. Hence, why she would like them. However, they claim that the fee was not just for the photos but for an enhanced position on 'Rightmove' which generated absolutely nothing. Please give us the photos or as they say, 'we'll see you in court'.

Pollyanna · 14 June 2020

5/5

Google

I worked with Tia and she was amazing, absolute star!!

Charlotte · 19 July 2023

5/5

Google

Chantel Parton I can honestly say that it has been a pleasure and an experience working with Chantel Parton who has performed outstandingly delivering on our needs to negotiate and secure the purchase of our new home. All the best for the future and hopefully we can continue with developments for the future. Kind regards Louis

Louis · 14 June 2023

5/5

Google

Tia was great. Useful and informative.

C · 19 July 2023

5/5

Google

Amazing experience with Shaznay!! She was so kind and helpful!

Chloë · 16 April 2024

Agent replied · 24 August 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Chantel came to value my property. She was so helpful and had so much knowledge. Her expertise made me instantly feel confident in Connells. Although I am not ready to sell at the moment, as soon as the time is right I will be in contact. I can’t recommend her enough!

Lauren · 14 June 2023

5/5

Google

Did my BTL mortgage through Tia, couldn’t have been an easier process, really quick and pain free. We then let our property out through the lettings department. Toni and Tom could not have done a better job at finding us a good tenant, really grateful for the work at Connells.

AB · 14 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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