Trusted Agent profile · Bournemouth
★★★★★
185 reviews across 2 platforms
689 Wimborne Road, Winton, Bournemouth, BH9 2AT
Connells's office in Bournemouth, at 689 Wimborne Road, is rated 4.6 out of 5 across 185 reviews on two platforms, including 183 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Connells hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bournemouth.
Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
5/5
GoogleConnells have been really efficient and helpful throughout in dealing with our sale. Once we had an offer Hettie was brilliant at chasing up the solicitors and keeping the process moving. She is a good communicator and very cheery too! Which is very helpful when dealing with the usual back and forth. Thanks to the whole team.
5/5
GoogleBig thanks to Chantel for helping me sell my property and finding the perfect property for me and the kids. I’m so happy that we’ve moved before the beginning of their new school year. Again many thanks to Chantel at Connells winton
5/5
GoogleWe just purchased a flat through Connells and they were very helpful. There were several problems and complications but Josh and Chantal were great and helpful. They chased up every time it needed and didn't let things go quiet for long.
5/5
GoogleConnells have been a great firm to work with in helping to purchase our flat. Hettie Hayward was a pleasure to work with and kept us fully informed on how the purchase was going. She was very professional with a positive demeanour. I would highly recommend the firm and Hettie Hayward.
5/5
GoogleWe had a fantastic experience dealing with Connells and particularly Jess in the winton branch. She was extremely responsive and went above and beyond at every step. Can't thank her enough for her hard work in organising a speeding letting for us. We were well informed at every stepPositiveResponsiveness, Professionalism
5/5
GoogleGreat experience buying our new home through Connells and in particular Hettie Hayward. Hettie was a pleasure to deal with, always on the ball and kept us informed throughout the process! Would have no hesitation choosing Connells if we came to sell our home in the future.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe had the lovely Tia help us put a deposit down for our first ever mortgage… super happy with the service received! She was so helpful considering we are new buyers. Couldn’t recommend her enough. Thanks Tia!!
5/5
GoogleChantal has been great with trying to find me my next property not found the dream one yet but as soon as she gets listings she’s on the ball with getting me in there to view asap
5/5
GoogleVery helpful from start to finish and a massive thank you to Shaznay Lewis who was very helpful, knowledgeable and courteous throughout.
5/5
GoogleMy gratitude for the exceptional service provided by Summer Excell at Connells. The out-of-the-box solution that made our renting process quick and smooth. I highly recommend the Connells team for their outstanding service and dedication to customer satisfaction
Sisa Francis, thanks for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleJess made you feel welcome at all the meetings we had..She was very professional along with being very friendly and out going. I would recommend Clients to go see Jess for help look for a property on the market and get advise.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleJosh has been so helpful in finding us a shared ownership property! The whole experience has been really informative and no question is a silly one. He’s proactively gone out of his way to find us a listing just as we were giving up hope!
5/5
GoogleWe have just bought our first property and Hettie was amazing throughout the process. She was great at explaining things and keeping us informed of progress and was always quick to respond to queries we had. Thank you Hettie for all of your support!PositiveResponsiveness, Professionalism
5/5
GoogleChantel from Connells has been amazing at helping me purchase my buy to let property. She has been responsive throughout the whole process and has always kept me updated on progress. I cant fault her service. She has made purchasing the property easy and seamless!! Thanks Chantel!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThank you Connells for you professional estate agent skills. Your marketing is far better than other estate agents, with 3D tours, glossy brochures and well planned open days. Thank you Hettie, Josh and Chantelle.
5/5
GoogleHettie really helped smooth out any issues and was a pleasure talk to. She was always quick to respond and nothing was too much trouble. Chantelle and Josh were always on hand to help as well. The staff at Connell’s know their stuff.
5/5
GoogleShaznay was a massive help to us and great with communication I would definitely recommend to friends and family
1/5
GoogleWe used Connells rental agents to find a tenant for our property. If I could give minus stars I would. I had to tick one star to be able to post. Absolutely the worst service I have had in any aspect of my life. From start to finish both ourselves & the tenants had error after error, delays causing weeks of lost rent, lack of communication, over charging, loosing the key and only realising the day the tenant was moving in. I am still phoning daily chasing the deposit from Connells which we were supposed to hold as per our agreement with Connells & the tenancy agreement and this is weeks after the tenancy start date. We thought it would make finding a tenant easier than doing it ourselves - oh if only we had known. Our initial complaint was fobbed off - still waiting for a reply when sent to higher level.
5/5
GoogleHettie has been amazing throughout the whole process. I have bombarded Hettie with so many emails as this is the first purchase me and my partner have made and she responded to everything so quickly and professionally. First class service! 😊😊 …
5/5
GoogleI am very happy with my service from Connells. Shaznay was extremely helpful and knowledgeable couldn’t recommend more.
5/5
GoogleHettie was excellent throughout, she was professional, calm, understanding and patient, especially when I was bombarding her with calls towards the end of the process. I would have no problem in recommending Hettie to anyone looking to sell their property.PositiveQuality, Professionalism
5/5
GoogleJust bought a property through Connells and it was a very good experience. I dealt with Hettie throughout who was professional, personable and very helpful. Every question or request was answered promptly and in a friendly helpful manner.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleFantastic branch, especially as we were dealt with by Chantelle, she is excellent, any problems that needed solving she was straight on it! She is a credit to the branch and connells as a business. Nothing was a problem and I would recommend her to anyone that is selling their house. Her knowledge is Incredible, and there is nothing that Chantelle can’t solve! Thankyou so much for a trouble free sale. You are a star!
5/5
GoogleConnells have been great and very efficient in selling my home. Chantel has been a real star and definitely made the whole process feel a lot easier. Will definitely use connells again and will recommend to all.
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Tell us what you need and we'll put you in touch. Connells hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bournemouth.
