Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have just sold an ex GP surgery through Clarkes Estate Agents and I would highly recommend them. Our estate/land agent, Steve McCullough, was absolutely brilliant and marketed the property extremely well, obtaining a good price. He kept in touch at least weekly and often daily. When there were problems, he was proactive in contacting both the buyer and the buyer’s solicitor to push the deal through. He even went in on the completion day to read the meters for me. I cannot recommend him too highly.
Anne · 13 February 2024
Agent replied · 12 June 2024
Thanks so much Anne for recognising the effort we make. It was a pleasure to work for you. Thank you and all the very best of luck
★★★★★ 5/5
GoogleI can’t thank Clarke’s enough especially a young man of the name Alex Caddy who helped me,advised me, supported me all through a long progress, being a single woman on my own without his help I would of had no idea, he went above and beyond.
Thank you Alex.PositiveResponsiveness, Quality, Professionalism, Value
Lynnie · 13 June 2022
Agent replied · 12 June 2024
Thank you Lynnie, your kind words are hugely appreciated. Wishing you all the very best :)
★★★★★ 5/5
GoogleExcellent service!
The agents provided support and advice throughout the selling process. Very pleased with the price they achieved. Friendly staff and good communications. Well Done!
Michael · 16 January 2026
Agent replied · 16 April 2026
Thank you Michael,
That's great feedback to hear. It was a pleasure working for you.
All the best.
★★★★★ 5/5
GoogleI dealt with Tracey my Property Manager in regards to a couple of issues at the properly but also a potential tenancy renewal! Tracey has been brilliant - quick to respond, understanding and efficient! Thank you again Tracey and Clarkes :-)
Elisabeth · 13 June 2023
Agent replied · 12 June 2024
Thank you Elisabeth, great to hear you are happy with Traceys' help.
Best wishes from all of us at Clarkes
★★★★★ 5/5
GoogleA great service from beginning to end! Working with Andrea was great! She assisted with every step of the process, offering valuable guidance and excellent communication. Highly recommended.
Tommy · 13 April 2024
Agent replied · 12 June 2024
Hi Tom, many thanks its been a great team effort. Congratulations again! Warm wishes, Andrea.
★★★★★ 5/5
GoogleA great service from beginning to end! Working with Andrea was great! She assisted with every step of the process, offering valuable guidance and excellent communication. Highly recommended.
Tom · 12 April 2024
Agent replied · 8 December 2024
Hi Tom, many thanks its been a great team effort. Congratulations again! Warm wishes, Andrea.
★★★★★ 5/5
GoogleOutstanding advice and service from Steve and Andrea at Clarkes. They priced the property realistically so we had multiple showings very quickly and sold for full asking price. I strongly recommend Clarkes and would use them again without hesitation. Thank you.
Steven · 10 August 2025
Agent replied · 9 September 2025
Many thanks for the feedback Steven it's good to know. Pleasure working for you. All the very best.
★★★★★ 5/5
GoogleJo at Clarkes made the whole house buying process so easy. All the way through from the moment she showed me the property till we completed she kept me up to date with the progress, explained everything to me and was so incredibly helpful.
I would highly recommend Clarkes estate agents to anyone selling or purchasing a property. They are friendly, welcoming and professional.
Thank you so much
Clare · 20 August 2024
Agent replied · 23 October 2024
Hello Clare, Thank you for taking the time to leave us a review. We are certainly lucky to have Jo on our side. Congratulations on your purchase, we wish you all the very best in your lovely new home.
★★★★★ 5/5
GoogleOMG! This was the absolute BEST estate agents we've ever used!! We will not be dealing with anyone else.....ever. They constantly kept us updated... even before our solicitors did....on many occasions. Andrea was so professional and just on it the entire time...if only they were all like you!! Thank you thank you thank you xxxxPositiveResponsiveness
Lindsey · 24 August 2021
Agent replied · 12 June 2024
Thank you so much Emri. We hope to work with you again.
★★★★★ 5/5
GoogleClarkes, with a big thanks to Holly, have been absolutely fantastic with the sale of my property. Extremely friendly, professional and responsive. I never had to wait long periods of time for questions to be answered. Holly was even giving me updates on the purchase of the property I am buying which isn't even through Clarkes! Amazingly helpful. Can't recommend highly enough.
Luke · 14 June 2019
Agent replied · 12 June 2024
Thank you so much Luke!!
★★★★★ 1/5
GoogleFor many students finding accommodation is hard and stressful, Clarkes DOES NOT make it any easier. When moving into our student house it was left in an awful state! There were previous tenants' belongings, stains on walls, curtains and floors, food crumbs, broken and rusting appliances, a fridge that didn't keep our food cold, sticky surfaces etc. You could tell this property had not been cleaned, considering when viewing the house, the agent assured us it would be cleaned. As we were tied in this contract there was no way of getting out of this house. As the months went by appliances kept breaking... we went without hot water and heating for days, lights went out, power sockets burned out, our shower continuously broke and leaked, radiator leaking which went through to light fixtures. When trying to get a hold of Clarkes through emails, it took days for a reply and when calling their office it was always closed. We had a few emergency numbers, but they always passed us on to another person. We also did not receive the inventory list until 5 months of living there. I moved out for a few months at a time as I could not fathom living in that house. When the tenancy ended, they charged us for damage that was already there when we first moved in. The damages were also stated in the inventory list, so we found it completely ridiculous that they are trying to rip us off and taking money from us when there is clear evidence that it was not us (we are currently in the process of disputing these charges, I haven't got much hope). To sum this up, I would AVOID THIS COMPANY at all costs for the sake of your sanity and money's worth.
Leanne · 13 June 2022
★★★★★ 5/5
GoogleCouldn't get a more helpful service. Right from booking a valuation, the process was so simple. Exceedingly polite and very informative too. Arrived armed with relevant details and a calm and knowledgeable manner. Thanks Matthew.
Helen · 17 August 2023
Agent replied · 12 June 2024
Hello Helen, Thank you for taking the time to leave us a review. We are pleased you have had a good experience with us. All the very best to you.
★★★★★ 5/5
GoogleWow, what a great service from start to finish. Really first class, couldn't have done any better. Really felt like there was a team of people by your side every step of the way. I strongly recommend Clarke's, the best estate agent experience I have ever had.
Mark · 13 June 2022
Agent replied · 12 June 2024
Thank you Mark, we really appreciate it! Absolute pleasure working with you.
★★★★★ 5/5
GoogleMathew was very professional and helpful at all times. He was able and willing to answer all our questions. We were very pleased that we got him to show us the property.
Chrissie · 16 October 2023
Agent replied · 12 June 2024
Good morning Chrissie and thank you for the lovely review. Its lovely to hear a member of the team has left a positive, lasting impression. Here at Clarkes we pride ourselves on being able to give up to date knowledge and relevant details for all of our properties. We hope to see you at another property soon!
★★★★★ 5/5
GoogleThank you very much to all the team at Clarke's Estate Agents. They have all been excellent and very helpful in getting the process of my flat sale done quickly and efficiently and keeping me up to date regularly. Special thanks to Steve and his knowledge.
Robin · 13 June 2022
Agent replied · 12 June 2024
Thank you for your kind words Robin. It has been a pleasure. We hope you have a lovely Christmas, best wishes from all the team at Clarkes.
★★★★★ 5/5
GoogleAndrea was amazing in ensuring a smooth process in the sale of my flat - thank you very much!
Emma · 13 May 2024
Agent replied · 12 June 2024
Thank you Emma!!
★★★★★ 5/5
GoogleWe’ve just purchased our property through Clarkes and couldn’t fault them one bit!
Claire is an absolute credit to the industry. What she doesn’t know about buying and selling isn’t worth knowing at all! She went above and beyond her role and we are extremely grateful for all of her help during our purchase.
Sophie · 13 June 2020
Agent replied · 12 June 2024
Thank you so much Sophie!
★★★★★ 5/5
GoogleI've just purchased a property through Clarkes and Holly has been brilliant throughout keeping me updated on the progress and communicating with all parties involved. The whole process has been very smooth and from the first viewing of the house I was happy dealing with Holly and the other members of the Clarkes Team.
Sarah · 13 June 2020
Agent replied · 12 June 2024
Thank you so much Sarah!
★★★★★ 5/5
Googlewe have had great experience with clark .
Christian been very helpful with our purchase communication was fantastic i would definitely recommend.
5 star service. thank you.
Rohullah · 22 October 2025
Agent replied · 12 November 2025
Hi Rohulla, thank you very much for taking the time to leave us a review. We're pleased to hear you were well looked after by Christian and the team. Enjoy your new home!
★★★★★ 5/5
GoogleJo and the team at Clarkes made the process of buying our first property very clear and informative from the first viewing to completion yesterday. Compared to other estate agents in the area the team at Clarkes are miles ahead of the rest …
Jordan · 16 April 2025
Agent replied · 24 December 2024
Thank you so much for the feedback Jordan we really appreciate it, it was a pleasure helping you in purchasing your first home and we wish you both you all the best for the future! … More
★★★★★ 5/5
GoogleJust completed a property purchase with Clarkes, it was a great experience, especially with Alex. Buying a property can be a frustrating process, thank you Alex, helped us to avoid all .
Lei · 13 June 2023
Agent replied · 12 June 2024
Thank you Lei, congratulations on your purchase. Best wishes.
★★★★★ 1/5
GoogleSlow service and unprofessional. Will also try to steal your deposit from you at the end of the tenancy.
Every issue took too long to fix. For example, a full-furnished house was missing curtains in one bedroom, and this took one month to sort out. The hinges of a ground-floor window broke (leaving a gap wide enough for someone to fit through) and this took one week to fix.
The state of the house when our tenancy begun was mediocre, and when we handed it back it was in the same state, apart from a bit of professional cleaning that needed doing. However they tried to charge shocking fees for moving furniture, broken appliances and furniture that were already broken or damaged, and over-the-top cleaning fees.If we hadn't had involved a third-party, we would have lost +£1k.
Sophie · 13 June 2023
Agent replied · 12 June 2024
Hello Sophie, thank you for your feedback. We are very sorry to hear of your experience with our lettings team during your tenancy. We have a new team delivering our lettings service as of 01/12/22. Please get in touch with us on lettings@clarkesproperties.co.uk as we are always eager for feedback on where we can improve. Kind regards, the team at Clarkes
★★★★★ 5/5
GoogleVery professional team. Andrea was really good, great person to deal with and communicated well throughout the process. Hopefully we can buy property through Clarkes again.
Jeff · 15 November 2023
Agent replied · 12 June 2024
Thank you for your kind words - Andrea is certainly an asset to the team! We hope to see you again soon. Best wishes from all the team at Clarkes
★★★★★ 5/5
GoogleAll the staff are amazing, courteous and always proffesional, I can't thank them enough for all the hard work selling our property. Communication is the first point of call in any relationship and they have this in abundance. Special thanks to Alex!
Jacki · 13 June 2022
Agent replied · 12 June 2024
Thank you very much for your review Jacki. We really appreciate it. Wishing you all the very best from the team here at Clarkes.
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