Trusted Agent profile · Bournemouth
★★★★★
212 reviews across 1 platform
113 Old Christchurch Road, Bournemouth, BH1 1EP
Austin and Wyatt's office in Bournemouth, at 113 Old Christchurch Road, is rated 4.6 out of 5 across 212 reviews on 1 platform, including 212 Google reviews rated 4.6.
Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
5/5
GoogleI recently acquired a rental flat from Austin & Wyatt and was very pleased with the professional and responsive way it was all handled by Emily. She kept me up to date, either by email or phone calls and was very helpful.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleA very human experience with kind people who understand what hurdles there can be finding a rental property. Thanks very much.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently completed and Austin & Wyatt were brilliant, constant communication from Nathan throughout. I would definitely recommend to friends and family .
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
GooglePhoned up enquiring about an advertised " 1 bed flat" only to be told it was a bedsit. When I said its advertaised as a 1 Bed , the guy argued and said it wasnt. think im right. Really unproffesional and misleading !!
Hi David, Thank you for taking the time to leave us your feedback. I am sorry if this has been your experience, however, should you wish to discuss your concerns further, please do e-mail us via review@countrywide.co.uk. Kind regards, Scott (Customer Relations)
5/5
GoogleExcellent Customer Service! Would recommend A&W
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleTheir team is very responsive to inquiries. The process from viewing to payment/renting was also stress-free.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleAsked a guestion about properties they might have which would be suitable for buy to let, someone was supposed to get back to me, still waiting 4or5 weeks later, very poor!!
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Performance Director so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
1/5
GoogleIt’s shame Austin and Wyatt over 160 years experience keeping unprofessional and untrustworthy employee I wouldn’t recommend it after what they have done to my family.. I would say sell department in this estate agent are the worst people you ever gonna deal with..
Sorry you feel this way Adam, please contact us directly at review@countrywide.co.uk. so that we can discuss any concerns you may have. Kind regards, Scott
1/5
GoogleWouldn't recommend to anyone. If you decide to buy a property through this agency, please think twice. Even if you go with this agency please don't trust a word they're saying and get everything on writing before you start applying for the mortgage.
Hi Laura, I am sorry you feel this way. If you would like to discuss and provide more detail on your experience so that we can look into the matter, please e-mail us at review@countrywide.co.uk. Kind regards, Scott.
5/5
Googleeasy to work with, great communication. moving out of the area otherwise i would definitely use again. sold my flat in dean park and had a very quick exchange due to them working closely with their solicitors. thanks guys all the best
Thank you Christopher for such a wonderful review! It is great to see that you would use our team again and that you received great communication. Best wishes, Scott
5/5
GoogleVery efficient service for a landlord from keeping in touch during last tenancy, to valuation, finding a new tenant and dealing with references, handover etc.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleTia Vincent and Anna tubbs amazing work girls best experience I’ve ever had!
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery friendly, prompt and professional service from the team. Nice tea as well.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleFriendly agents, efficient and made the whole renting process much easier.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat staff. Very helpful and professional with a personal touch.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleSmooth process really friendly helpful girls ...highly recommend...thankyou 😘 …
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleProbably one of the best agents in have used ..... Charlie and the team have been a fantastic help would highly recommend
5/5
GoogleI’ve dealt with Austin and Wyatt (Andy & Nicki) and I found the customers service outstanding as a landlady I would definitely recommend. Also the sales team especially Ed are always helpful.
Thank you for your wonderful 5* review and recommendation. I will, of course, make sure your kind words are passed on to our local team. Best wishes, Scott
5/5
GoogleReally great service. Love the moving in package too.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
Googleexcellent work! I love my new flat ❤️
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally impressed with the team at Austin and Wyatt. Let my property within days, and have been very professional from start to finish. Highly recommendedPositiveResponsiveness, Professionalism
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat experience and staff were very helpful!
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleCame into the branch and was greeted by Charlotte, she and team has been very helpful with all my queries with properties and finance advise.
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
5/5
GoogleAmazing and quick service.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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