Trusted Agent profile · Bournemouth
★★★★★
240 reviews across 1 platform
113 Old Christchurch Road, Bournemouth, BH1 1EP
Austin and Wyatt's office in Bournemouth, at 113 Old Christchurch Road, is rated 4.5 out of 5 across 240 reviews on 1 platform, including 240 Google reviews rated 4.5.
Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
5/5
GoogleOn our third tenancy as landlords with Austin Wyatt, and we’re very happy. Our property always is on the market under a week before it’s let. Anna, Nicola and Tia in the Bournemouth office are so helpful and friendly. I would recommend.
Many thanks for your fantastic 5* review and recommendation Annie. Best wishes, Lucy, Customer Relations.
5/5
GoogleAustin and Wyatt Bournemouth have found my last two tenants. Both times they've found great tenants within days and completed the transaction with a minimum of fuss. Thanks Anna and team!PositiveProfessionalism
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleIt's a rare day I have something good to say about letting agents, but the team at Austin & Wyatt have been fantastic during our recent property search, especially during a global pandemic! Anna has gone out of her way to help us secure a lovely home in challenging circumstances and I can't recommend them highly enough. Thanks so much to you all - kettle's always on (and the bar open) when you're in our neighbourhood!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
4/5
GoogleMy flat is let out with Austin Wyatt and I feel that they are extremely professional and are very attentive and treat me with total respect. Well done Tia, Anna, Ella and Rachel! The only slight issue I have is that sometimes the agents are not always easy to get hold of on the phone due to how busy they are but always manage to get hold of someone eventually.
5/5
GoogleTia was so helpful throughout the renting process. Would definitely recommend A&W
Thanks for your great 5* review! - Best wishes, Scott @ Customer Care
5/5
GoogleWe just rented a house through Austin Wyatt and Emily was helping us. She is very nice and helpful. Emily and her team made a moving smooth and less stressful.PositiveProfessionalism
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI strongly recomend this agency, I was a little stressed the day before the move as expected but with their help alongside, after the move everything was set up, bills readressed and all good to go. Also got a little surprise, a box with some goodies as a warm welcome to the new home. Thank You!
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleCharlotte and her whole sales team are very proactive and excellent at keeping us informed at all stages of the sale. We got a lot of viewings and offers and secured an excellent sale very quickly.
Thank you Sue for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleWe just rented property for my father. Megan made the whole process smooth and professionally dealt with any concerns we had. I can highly recommend this letting agency.PositiveProfessionalism
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleIt was such a professional experience, they were available each time to answer all questions. They were calm and patient to explain and take us through the journey of getting a new home. I will always recommend Austin&wyatt
Many thanks for the fantastic recommendation and 5* review Fisayo. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe recently moved into a rental property in Bournemouth which was handled by Austin Wyatt, Bournemouth. The service provided by Anna, Tia and the rest of the team has been first class and we would not hesitate to recommend them to anyone looking to rent a property in Bournemouth or the surrounding area.
5/5
GoogleThank you for the amazing service that you have provided. Emily was very helpful and friendly. Would highly recommend!PositiveResponsiveness, Professionalism
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleThis is the first time I have let a flat and the letting team where professional and provided an excellent service. I highly recommend using this estate agent to let your property.
Thank you for taking the time to leave us this amazing 5* review and recommendation Julia. Kind regards Lucy, Customer Relations.
5/5
GoogleTia Vincent was a very helpful staff member
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWas very very happy with Austin and Wyatt Bournemouth every one there was so professional and friendly and helpful Tia from the letting team helped so much she went above and beyond to help us 5 star rating all around
Hi Jim Woodland, thank you for sharing your positive experience with Austin and Wyatt Bournemouth. We are delighted to hear that Tia from the letting team provided exceptional service. Your kind words mean a lot to us. Thank you for choosing us for your real estate needs. Kind regards, Lucy, Customer Relations.
5/5
GoogleHi there AUSTIN AND WYATT. I hope you are able to see this as i feel this is the least i could have done in order to reward your hard work and patience with myself and my dear wife. I am unfortunately not as young as i used to be and getting around isn't that easy. The short story and my advice is this; if you are selling in Bournemouth or surrounding then please consider using AUSTIN and WYATT to sell your home. I have moved 17 times including moves in France, Perth, Canada and several times here in the U.K. NO agent has worked harder or been more 'ON THE BALL' than the those in that office in OLD CHRISTCHURCH ROAD. With warm regards. Thank you again BEN and CHRIS - Geoffrey Kingston
Thank you Geoffrey for such a wonderful review! It is great to read that you had such a fantastic experience and I will make sure your kind words are forwarded to the whole team. Best wishes, Scott.
5/5
GoogleLast year when i tried to sell my flat in Madeira Road i had nothing but problems with the independent estate agent i used. they wanted 1.5% as well which frankly i agreed at the time but in hindsight was a terrible decision. austin and wyatt have managed to sell my flat at a reasonable fee and for the level of service they provided i couldn't fault them. Never have i had an estate agent who i could actually contact on a Sunday. their service is second to none and in this messy market thats what you want. Thank you to all the team that made it possible i will be in touch when i need to sell again. S
Thank you Sam for taking the time to leave us this excellent 5* review, it's great to see that the Austin & Wyatt team were once again able to provide a dedicated and professional service! Best wishes, Lucy.
5/5
GoogleHi, Ronald here, i dont usually bother to write reviews however in this instance i really felt it prudent to leave one. I have been contemplating moving for a while now but hadnt decided on which agent to use until a very knowledgable chap called Chris turned up at my door and offered me what i thought was some of the most professional and honest advice i have recieved from an agent in a long time. The team in Bournemouth are absolutely fantastic and i have been very impressed with the level of feedback and the quality of service i have recieved so far. My property has had a strong amount of interest since i decided to come to the market and can not fault the team for all their hard work so far. with an offer on the table i have certainly got some thinking to do!
Hi Ronald, Thank you for such a fantastic 5 star review for the service delivered by the Austin & Wyatt team at the Bournemouth branch. Feedback such as this encourages us always strive to deliver the straightforward, personal and passionate service to our customers. I am pleased to read that there is now an offer on the table, i hope all goes well through to completion. Kind Regards, Sarah
5/5
GoogleWould like to say a big thanks to whole team they have bent over backwards to help my family and i find a property would highly recommend them 😁👍 …
Thank you John for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI was on the market with purplebricks for roughly 10 weeks and i didn't have much success or much communication which was quite disappointing as i had been promised the complete opposite. I had a knock on my door from Ben asking me if i was looking in the area for properties to buy of which i'm not, however his pro-activity was quite impressive, so much so i asked him if he had any sold properties in my road recently, we had a good discussion and long story short, we agreed to work together. i was visited by Kerry and Ben and then also a professional photographer who arranged the measurements and brochure which was really impressive. I was asked to go into the office to meet the team and agree the details which i did, this is when i met Chris who subsequently sold my property. The funny thing is that they actually achieved over asking price and i don't know whether it was down to the effort they put in, or the marketing but it just seemed to work. i would definitely recommend the Bournemouth team if anyone is wanting a real agent to sell their home.
Thank you for taking the time to leave this wonderful 5 star review and recommendation. The team at Austin & Wyatt, Bournemouth strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared with Kerry, Ben, Chris and the entire team at the branch. Kind Regards, Sarah
5/5
GoogleThey made everything smooth Anne quick and did everything they could to get us moved they really did save us! Cannot thank them enough! Communication is great too
Thank you Eloise for taking the time to leave us your excellent 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat communication and service in helping us rent a flat, they always kept us up to date with any updates and the process was stress free and fast. Would like to especially thank Kayleigh Booker.
5/5
GoogleExcellent lettings staff from Anna, Tia, Ella and Nicola. Provided excellent service for renting my property. Outstanding Team effort and made it seamless for me.
Many thanks for your fantastic 5* review Mitesh. I will of course pass on your kind hearted words to our Bournemouth branch. Best wishes, Lucy, Customer Relations.
5/5
GoogleSuccessful quick sale with excellent service from Austin Wyatt. Particularly recommend Charlotte Martin for her professionalism and communication and a thank you to everyone at Bournemouth for their assistance throughout the process.
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