Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.
★★★★★ 1/5
Trustpilot"I can't send you a copy of your…
"I can't send you a copy of your contract""We are not allowed to go round and knock on the tenants door"They don't do any work. I've not had any contact since I asked them what they've done to collect the rent (7months in arrears) and that was three months ago.They're horrible to the tennant too.
Sven · 23 February 2019
★★★★★ 4/5
TrustpilotMegan - Wakefield Branch
Megan helped me alot, I'm a first time buyer and I'm very unsure about the process to buying a house, she helped me by forwarding my number to a mortgage advisor and she aided me with understand my deposit and joint mortgages. Would recommend.
Emmanuella · 21 January 2022
★★★★★ 5/5
TrustpilotMacclesfield branch
Macclesfield branch. Excellent interaction with a professional and positive team. Toria Mallaburn, Sales Negotiator, reviewed/evaluated my property location thoroughly and presented her findings in a very professional and helpful way. Great advice. Thank you.
David · 9 March 2023
★★★★★ 1/5
TrustpilotA real waste of time
A real waste of time! I was after a property and repeatedly had to ask for a viewing. Requested that I was kept up to date with the property (there were issues regarding the seller) which they did not! What the vendor was paying them for I have no idea. Terrible (Wilmslow)
Snow · 2 March 2020
★★★★★ 1/5
TrustpilotABSOLUTELY SHOULD BE BANNED
ABSOLUTELY SHOULD BE BANNED! Illegal and disgusting behaviour from the people,
Lee · 29 July 2024
★★★★★ 1/5
TrustpilotAbsolutely shocking staff
Absolutely shocking. Trying to buy a house and Bridgefords, Sale branch have a really poor attitude. Insist we show them our funds before even putting the offer to the vendors - not a chance! These people need a swift kick up the backside, they have a nerve demanding this information straight off.
Peabo · 4 November 2019
★★★★★ 5/5
GoogleGreat service from very professional agent. Sold one of our properties through this agent. Smooth and easy to deal with and kept us updated on status of the sale. Would recommend!
NATASHA · 17 April 2023
★★★★★ 5/5
GoogleTown & Country have just sold a flat at auction for me, fantastic result all round and such a great team of people. Will definitely be selling more at auction. Couldn't recommend highly enough, excellent service.
Darren · 11 October 2022
★★★★★ 5/5
GoogleVery friendly and professional service, I was kept well informed and felt that my thoughts and comments were taken into account. Even when things didn't go according to plan I was kept informed and felt reassured.
Jenny · 11 October 2022
★★★★★ 5/5
GoogleVery friendly and efficient service. Good communication and support all the way through the purchase.
Even when Tracey took a holiday, her temporary replacement continued that service without a hitch indicating a she was well briefed.
Would recommend to sellers and buyers alike.
Graham · 11 October 2021
★★★★★ 5/5
TrustpilotHouse valuation
We had our house valued yesterday by Victoria and Shaugnee, from the Whitby branch, both were very pleasant, prompt and extreamly knowledgeable,always backing up statements with their own experience.Very professional - we will certainly be using their services.
Captain · 21 June 2022
★★★★★ 1/5
TrustpilotHonestly
Honestly, if I could give zero star I would. Booked an appoinment through richard wakefield office to view a house, went to see the house, agent never turned up, waited for an hour. Rang them many times no answer. Awful and unprofessional agent ever, never viewing house with these time wasters!!
Abhi · 27 June 2019
★★★★★ 5/5
GoogleThanks to everyone at Town and Country Dorset for making our sale by auction quicker, more straightforward & economical than via traditional sales methods. Highly recommended! Great job Mathew, Tracey, Emma and all the team:)
Martha · 11 October 2022
★★★★★ 5/5
GoogleTown and Country, with the experience I've had with them, were beyond amazing and helped me to progress and get everything done within just 3 days. I would highly recommend as they are very much reliable, supportive and beneficial for all.
Margaret
Mills · 25 October 2021
★★★★★ 1/5
TrustpilotThe day before due to move at 4.30pm…
The day before due to move at 4.30pm brudgfords Jesmond rang to say landlord pulled out! This after we had signed ast and paid 6 months rent up front. The negotiator had not done their job effectively which is why this happened. Left homeless and destitute with two young kids. Hopeless avoid
Tracie · 3 July 2018
★★★★★ 1/5
TrustpilotVery poor uncommunicative…
Very poor uncommunicative unprofessional services for landlords from their lettings department and their Countrywide department were exactly the same also ....unhelpful....no response time if any ....and have still not returned our unanswered questions with regards to our property ....totally uninterested
David · 24 January 2022
★★★★★ 1/5
TrustpilotWorse agency ever
Worse agency ever , irresponsible and worse communication ever. You can't get through phone or email and that was for several viewing I was trying to arrange so don't want to imagine how terrible they will be after renting a property.Avoid ,avoid
Tzensila · 18 August 2021
★★★★★ 5/5
GoogleWe have delt with town and country on several occasions and each time have found them to provide an extremely professional and efficient service from start to completion.
We would highly recommend them to anyone looking to buy or sell a propery through an auction.
Don · 25 October 2020
★★★★★ 5/5
GoogleGoing to Town and Country made selling my property so much easier. The staff are polite, helpful, efficient and knowledgeable and thanks to their seamless service my property was sold quickly, realising an excellent sale price. I wholeheartedly recommend them.
Keith · 25 October 2021
★★★★★ 5/5
TrustpilotGeorgia helped with the application and…
Georgia helped with the application and viewings efficiently. She answered questions and Mason took our details promptly. No concerns.
Bec · 28 October 2023
★★★★★ 1/5
TrustpilotStockton Heath
Stockton Heath. Review and photos to follow at close of business Friday.
Customer · 21 March 2024
★★★★★ 1/5
TrustpilotTruly dreadful
Newcastle under Lyme: Money deducted without agreement, staff never fulfil promises, service poor at best, staff rude and petulant, refuse to release deposits after being sacked as agents. Anyone reading this, beware. This company should be avoided at all costs, or book an early appointment with the Lettings Ombudsman
Simon · 19 September 2016
★★★★★ 1/5
TrustpilotSorry but there service is shocking ! Bamber bridge branch.
Sorry but there service is shocking. Bamber bridge branch !!! One minute you have a deal anfd the next minute you don't ????? i would give them half a star if i could.Don't bother wasting your time.overall poor !!!
Davecrazyass · 14 June 2021
★★★★★ 5/5
GoogleA big thank you to Town & Country for all their hard work in selling my property in Portsmouth. They kept me informed at all times and everything was taken care of in a very professional way.
Tony · 11 October 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.