Trusted Agent profile · Bournemouth, Christchurch and Poole

Town & Country Property Auctions South Ltd Bournemouth, Christchurch and Poole reviews

2.7

★★★★★

359 reviews across 2 platforms

Oxford Point, 19 Oxford Road, Bournemouth, BH8 8GS, Bournemouth, Christchurch and Poole, BH8 8GS

Town & Country Property Auctions South Ltd's office in Bournemouth, Christchurch and Poole, at Oxford Point, is rated 2.7 out of 5 across 359 reviews on two platforms, including 89 Google reviews rated 4.9.

Google logo

4.9 / 5

89

Reviews on Google

This office

Trustpilot logo

270

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.

5/5

Google

A big thank you to Town & Country for all their hard work in selling my property in Portsmouth. They kept me informed at all times and everything was taken care of in a very professional way.

Tony · 11 October 2021

1/5

Trustpilot

From start to finish at pudsey office…

From start to finish at pudsey office they got every stage of process wrong.l had to chase feedback from buyers and waited days sometimes for replys.on moving day i was chassed for keys and they were not helpfull at all never use again shocking service.

Martin · 25 June 2019

1/5

Trustpilot

Very hard to get a hold of them

Very hard to get a hold of them, doesn't seem like they know how to treat a client. Customer service is just terrible.

Ricardo · 2 May 2023

1/5

Trustpilot

Avoid at all costs

Never answered telephonesEmails not always answeredNever passing on messages when calls finally answeredGiving out wrong information about what to bring in

RB · 26 June 2023

5/5

Google

Great service and communication. I am really pleased on the outcome of the sale. Would highly recommend Town & Country if you wish to secure a speedy guaranteed sale with less hassel. All the Best. Fairview

Bali · 25 October 2021

5/5

Google

We have had such a good experience with Town & Country. The staff have been very professional and and we have always had good communication. They sold our flat prior to auction and was very straightforward.

Karen · 25 October 2021

1/5

Trustpilot

Never choose them

Such an irresponsible furniture repair department they have.( Except mr simon )Too lazy and never chose them at any cost ,money grabbers .Agency fees ridiculous and the way they treat tenants while you contact them for any repairs or maintenance it’s really unacceptable they are negligent

Sandhya · 7 February 2018

1/5

Trustpilot

Failed to turn up to our appointment in…

Failed to turn up to our appointment in the morning, so we rebooked for later that day in their Leeds office. They failed to turn up AGAIN!! Completely wasted our time and weren’t even apologetic. Useless, stay clear if you don’t want your time wasted

Jordan · 30 June 2018

1/5

Trustpilot

Worst customer service ever

Worst customer service ever. Issues are reported to them 2 months back and still no response. Agents stop taking calls or won't reply back to emails.I am just waiting for the agreement to get over. Won't ever go back to them. Lesson Learnt

Niharika · 19 August 2019

5/5

Google

Excellent service throughout. Great communication. 100% recommend.

Yehuda · 17 April 2024

1/5

Trustpilot

WARNING

WARNING - DO NOT USENot responsive once you have moved into the property. Didn't fix multiple serious issues during the year. Billed us excessively during check out for problems they didn't fix. Everything you dont want in a letting company.

John · 4 August 2020

1/5

Trustpilot

The worst agency I have worked with

The worst agency I have worked with. We waited 5 months for repairs, the water ran out, the window was broken and they did nothing for 8 months. Problem with deposit to get back. Now we going to court

Szymon · 23 July 2020

5/5

Trustpilot

Liam Bradshaw at bridgfords

Just to say that Liam at bridgfords helped me so much in aquirering my new flat (with me being a complete technophobe) he is a credit to his firm, thank you, Liam, Keith Laidler, North Shields

Keith · 8 March 2021

5/5

Trustpilot

They were so willing to help

They were so willing to help, warm and very efficient. I have already recommended them to colleagues.

Vivienne · 15 July 2023

1/5

Trustpilot

Rude & awful company

Rude, sneaky, moneygrabbers and the managers you complain to are just as bad by making excuses for their rude awful staff so they are just as bad and can see why their staff are so bad. Would never use again EVER EVER EVER!!!!!!

Holly · 30 May 2017

5/5

Google

I have been extremely impressed with this company. They are always prompt to get back to me and have been really helpful to me whilst on my property journey. Thank you

Lisa · 25 October 2021

5/5

Trustpilot

Excellent expirience from start to…

Excellent expirience from start to finish. Sold my house fast and more than covered my fees as they got over asking price. All the staff were great to deal with and I could not recommend them highly enough.

Velvet · 16 January 2020

1/5

Trustpilot

Nobody takes ownership of issues

Nobody takes ownership of issues, ignore emails and all this for the privilege of paying £475 fees to simply move into a property. Awful service and I will never use Bridgefords again as either a tenant, landlord or prospective buyer/seller.

Michael · 23 May 2018

1/5

Trustpilot

NO NO NO

Never again. Nothing more to say - just awful.

Traffordlass · 18 October 2023

1/5

Trustpilot

Don't go there

Dreadful company, hardly do anything right. If you complain, you will be dealt with courtesly, however the complaints department (substantial number of staff, seemingly) results in hoops that are impossible to jump through.Just avoid all the stress and walk by!

Phillip · 20 October 2016

1/5

Trustpilot

This is the worst letting company I've…

This is the worst letting company I've had the misfortune of dealing with...I advise everyone to keep away from this bunch of cowboys.Star ratings -00Staff star ratings -00Customers services rating -00Only interested in ripping you off

Andy · 30 September 2019

1/5

Trustpilot

refused me to see a house

Wouldn’t let me view a house as they wanted to see all my paper work and sit down with their mortgage adviser first even though I had stated I had a mortgage adviser in place already

Bethan · 26 July 2019

1/5

Trustpilot

Worst experience couldn't agree more…

Worst experience couldn't agree more with all the #1star reviews on here. Unprofessional, have no idea what good customer service is; forget who the customer even is!

Bridget · 30 November 2021

5/5

Google

Town and country made selling a property in the auction a very simple process and guided me right through the process, I would recommend them if you considering selling through a auction

Jo · 25 October 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Town & Country Property Auctions South Ltd's Google reviews
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