Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.
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5/5
GoogleAmazing experience with the team, first of all James was fantastic showing me around the property. Then Clair took over to deal with the next stages, who was amazing, so responsive, friendly and just gets the job done. Couldnโt have asked for a better person to guide me through the process. Thank you to the whole team!PositiveResponsiveness, Professionalism
Marta ยท 24 October 2021
Agent replied ยท 23 October 2024
Thank you so much for the feedback! We are so glad that we could help you find your new property and wish you all the success with it.
The Lovett Team
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5/5
GoogleI would just like to say a personal thank you to Clair Clarke from the Boscombe branch. She has gone above and beyond, in and out of working hours, to ensure that not only did the sale of my property go through but also the purchase of our new home, which might I add was even with a separate estate agents. Clair chased solicitors on both sides while keeping all vendors involved happy. I genuinely believe that if Clair hadnโt been involved in the process, the chain would have fallen apart. She is an asset to your team.
Thanks again,
Will
Will ยท 24 October 2022
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5/5
GoogleWe're first time buyers and have spent 6 long and at times painful months going through what turned out to be a very extended process. Clair Clarke was with us every step of the way and went above and beyond at each stage. She was in regular contact with me throughout - far more than the solicitor - weekly and towards the end, daily, to keep me updated and informed of action between all parties. She's approachable and professional and I'd definitely recommend her to others. 5*+!
Kate ยท 24 October 2022
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5/5
GoogleClair and the team from Lovetts have been exceptionally professional. Her knowledge and experience were invaluable. From advertising my flat and finding a buyer, all the way through to completion I felt well supported.
Anthony ยท 10 October 2023
Agent replied ยท 23 October 2024
Hi Anthony,
Thank you for leaving us a fantastic review!
We are thrilled to hear that you found our sales team supportive and professional throughout your sale.
All the best,
Lovett Team
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5/5
GoogleI found Lovetts to be the best estate agents Iโve dealt with when buying a property.
Quite a long and sometimes frustrating process was made a lot more bearable by the professionalism and helpfulness of the Lovetts staff, especially Clair.
I would definitely recommend and I would happily use their services again.PositiveResponsiveness, Professionalism
Damian ยท 24 October 2021
Agent replied ยท 23 October 2024
Hi Damian,
We know the process can be very stressful and slow at times, so we thank you for your patience!
We are so pleased that your purchase is now over the line and we wish you all the success for the future. We hope to speak to you soon.
Kind Regards,
The Lovett Team
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5/5
GoogleFound Lovett to be very prompt and professional as well as pleasant to deal with. Clair, Julian and Abbey were all very good. Unfortunately our purchase fell through at a late stage but this was no fault of Lovett. I'd be very happy to deal with them again in the future.PositiveResponsiveness, Professionalism
Paul ยท 24 October 2021
Agent replied ยท 23 October 2024
Thank you so much for your kind feedback Paul. Sorry to hear about the fall through, we hope we can help you again in the near future!
The Lovett Team
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5/5
GoogleLovett's have been wonderful, sadly we didn't use Lovett's for the sale of our flat but we were buying a house through them and they did more work helping us sell our place than our estate agent appointed to sell it. We had lots of hiccups along the way, but I think if it hadn't been for Clair, the lovely lady incharge of making sure sales are closed we may have ended up calling quits and giving up. We've definitely been put off moving/buying/selling but if we had to do it again we would choose and recommend Lovett's international.
Matthew ยท 10 October 2023
Agent replied ยท 23 October 2024
Hi Matthew,
Thank you for taking the time to leave us a fantastic review!
We are delighted to hear that our sales team were able to help you navigate both the buying and selling process to make your move a reality!
We wish you all the best in your new home!
Lovett Team
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5/5
GoogleLovett were very professional and accommodating! Thank you to Poppy and her team, we look forward to working with them again in the future ๐ โฆ
Rachid ยท 10 October 2023
Agent replied ยท 23 October 2024
Hi Rachid,
Thank you for leaving us a fantastic review!
We are delighted to hear that Poppy and team were able to provide you with a professional service.
We look forward to working with you again in due course.
Best Wishes,
Lovett Team
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5/5
GoogleExtremely knowledgeable and helpful with our house search. All staff we dealt with were courteous and patient and went over and above to help us. A special mention to Claire who was excellent at keeping the process on track and ensuring all deadlines were met. Five star service.
Michelle ยท 24 October 2020
Agent replied ยท 23 October 2024
Thank you so much for your feedback Michelle!
We are so pleased that we managed to help you throughout your buying journey and wish all the best with your new property.
The Lovett Team
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5/5
GoogleClair Clarke has been the most outstanding ambassador for Lovett's. Throughout the most incredibly difficult process of the sale of my husband's late parents' property, Clair has been our absolute rock! She has been the epitome of professionalism, whilst becoming a friend and our source of sanity and sensibility in the face of massive adversity. Words are utterly inadequate to express our gratitude and praise for her dedication and mediation skills. We cannot recommend her highly enough! Thank you Clair and your team at Lovett International, Bournemouth.PositiveResponsiveness, Quality, Professionalism, Value
Tracey ยท 24 October 2020
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5/5
GoogleAfter 18 years in the same house I was a bit anxious about moving and going through the process of selling and buying. James and Dave were highly professional and helpful in getting me through the initial process. I asked for a couple of pictures to be changed which they did without hesitation. They gave me full feedback after each viewing and kept me fully informed of what was going on and answered the many questions I had. Once the Sale was agreed I was passed to Claire who did an outstanding job of keeping my buyer onboard after the Survey. She was very professional and I found things out from her and the team in a nerve racking final week between Exchange and Completion that I was still waiting for answers for from my Solicitor. I highly recommend them for professionalism, keeping in contact, and they all worked very hard to help me secure and more importantly keep my Sale. Well done to all the Team.
Sue ยท 24 October 2020
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5/5
GoogleWe have just recently rent a property with Lovett International, since the view of the property until we actually have a answer all the process was very clear and straightforward. Appreciate so much Louise patience with all my questions and paper work mess. Thank you very much for the help and looking forward to collect my key on the 8th.
Many thanks
Mariana Margarido & Tiago Rosa
Mariana ยท 24 October 2022
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1/5
FacebookMy partner has had nothing but grief from Lovett International. Multiple viewings without the legal 24hr minimum requirement, one was five minutes before the agents and viewers arrived, all while a pandemic was on giving them no time to be socially distant.
They then called her to say she should have moved out of the flat the previous day, despite not recieving any confirmation of a date whatsoever. They were really condescending and rude until given proof of this, at which point they poorly apologised.
Today was the newly-negotiated move-out date, keys handed into the office by 4pm. But no, received a text this morning saying that the keys need to be handed in by 12pm. This was an out-of-the-blue change, but given how atrocious they've been, it's hardly surprising. If you're renting in Bournemouth, AVOID AT ALL COSTS.
Astrid ยท 1 August 2020
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5/5
GoogleDave is a truly amazing estate agent, i would 100% recommend him to anyone looking to sell, he goes above and beyond
Angela ยท 10 October 2023
Agent replied ยท 23 October 2024
Hi Angela,
Thank you for taking the time to leave us a fantastic review!
We have passed your kind feedback onto Dave & agree that he is an amazing estate agent and a great asset to our team!
Best Wishes,
Lovett Team
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5/5
GoogleVery professional, easy to work with and Clair went above and beyond to help secure the purchase of our lovely new home
Richard ยท 10 October 2023
Agent replied ยท 23 October 2024
Hi Richard,
Thank you for your excellent review!
We are delighted to hear that you found our sales team professional, easy to work with and that Clair was very helpful during the transaction.
We hope you thoroughly enjoy your new home!
Best Wishes,
The Lovett Team
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5/5
GoogleGreat service from Louise and the team , ever so helpful and friendly. Looking forward to our journey with the Lovett team
Victor ยท 10 October 2023
Agent replied ยท 10 October 2026
Hi Victor,
Thank you for taking the time to leave us a review.
We are delighted to hear that you received a great service from Louise and the Lettings Team.
We wish you all the best in your new property.
Best Wishes,
Lovett Team
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5/5
GoogleAbbey has been a great help in my search for a new home. Professional, knowledgable, friendly, very helpful in communicating with the seller to help ease what would otherwise have been a stressful move, and a fantastic sense of humour. Thank you Abbey!PositiveResponsiveness, Quality, Professionalism
Bill ยท 24 October 2020
Agent replied ยท 23 October 2024
Hi Bill,
We have passed on your kind words to Abbey!
We are so glad that we managed to find you your new home. Good luck with it and don't be a stranger!
Kind Regards,
The Lovett Team
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5/5
GoogleLovett have been wonderful selling my property and assisting with my purchase.
James was courteous when he came to value my property and an offer at full asking price was made the day after it went live!
Clair has been a godsend in keeping all parties informed of sales progression and being there to ask all those little questions you don't want to bother solicitors with! We couldn't have done it without her.
I can't recommend Lovett enough for their professionalism.
Elizabeth ยท 25 October 2019
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5/5
GoogleSince the summer of 2020 I have instructed Lovett on 5 occasions. I have taken the decision to sell our small portfolio of Leasehold flats that have served us well for the best part of 20 years. Time to move on to other projects.
It's been a long journey that has culminated in the last two exchanging contracts within 24 hours of each other.
The service we have had has been exemplary and special note has to be made of the effort that has been made by Clair Clarke who has steered all the sales from start to finish.
Big weight off our shoulders as I write this. Cheers everybody 10 out 10.
Ian and Christine.
Ian ยท 24 October 2022
Agent replied ยท 23 October 2024
Thank you for taking the time to write this review Ian, it has been a pleasure dealing with you and we hope to be of assistance again in the future. From the Team at Lovett
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4/5
GoogleWe used Lovett for the sale of our property, it has been a very long process for us (through no fault of Lovett) and we have received a very good service from all that we dealt with throughout. One star lost through some minor issues early on in the process, including loss of our house key, but the situation was dealt with well and rectified. The sales progressor, Clair Clarke definitely warrants a specific mention as she was exceptional. Thank you all!
Naomi ยท 24 October 2022
Agent replied ยท 23 October 2024
Thank you for your feedback Naomi!
We are delighted to hear that you received a good service from everyone you encountered and that the unfortunate situation regarding your keys was dealt with well & rectified.
Clair is a real asset to our team and we will pass across your kind comments.
We wish you all the best in your new home & look forward to speaking again in due course.
Best Regards,
The Lovett Team
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5/5
GoogleLovetts were a joy to deal with throughout the sale of our apartment, from the initial contact with David, through to Josh who handled many of the viewings and Poppy who secured the sale and Claire who handled the completion and sale. A great team who did all they could to get us a proceedable buyer and a swift sale. Thank you all.
Sarah ยท 24 October 2022
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5/5
GoogleAfter being let down by another estate agent and frustrated with set-backs in trying to sell our beautiful flat by the sea, we went to Lovett Bournemouth Branch for a fresh start. They have been very enthusiastic from the start in relisting our property in a short space of time and with great quality. Throughout the process, I have been kept well in the loop on a regular basis with what was happening with the sale progression and situation with the rest of the chain. I want to especially thank James, for taking care of the viewings side of things, David and Julian, who took care of the sales progression. I felt they are very professional and knowledgeable and would recommend them, as well as Lovett in general, as a reliable and trustworthy estate agent to take care of the sale of your property.
King ยท 25 October 2018
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5/5
GoogleWe've had a great experience using Lovett to find our new home.
Everyone was great! Many thanks to Nat and Duanne who helped us with all the questions and moving process.
It didn't feel like dealing with an agency, it felt like dealing with people. Helpful and welcoming people.
Thank you!
Curstenhaley_ ยท 10 October 2023
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5/5
GoogleI have purchased my first property with Lovett, and I couldnโt be happier with their services. David has gone above and beyond to ensure that we exchange and complete on the flat, doing a far better job than solicitors from both sides. I believe that without his professionalism, my purchase would have fallen through. I highly recommend Lovettโs team, a fantastic estate agency!
Olena ยท 24 October 2023
Agent replied ยท 23 October 2024
Hi Olena,
Thank you for taking the time to leave us an excellent review!
We are thrilled to hear that you couldn't be happier with our services and that Dave was proactive in helping you through to completion!
We wish you all the best with your new property!
Best Wishes,
Lovett Team
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